Sold by: TrustScale
e2f's Gen AI Quality Monitoring Service enables customers to submit text generated by their Gen AI applications for expert human annotation and rating. With detailed feedback across 5 categories (Harmlessness, Honesty, Helpfulness, Naturalness and Readability) and 5 minutes of fact checking, this service supports high-quality, data-driven improvements for Gen AI training and performance refinement.
Overview
e2f's Gen AI Quality Monitoring Service enables customers to submit text generated by their Gen AI applications for expert human annotation and rating. With detailed feedback across 5 categories (Harmlessness, Honesty, Helpfulness, Naturalness and Readability) and 5 minutes of fact checking, this service supports high-quality, data-driven improvements for Gen AI training and performance refinement.
Highlights
- Constant feedback: Receive detailed annotations and quality ratings on Gen AI generated text across 5 categories (Harmlessness, Honesty, Helpfulness, Naturalness and Readability), allowing for precise, actionable insights that enhance model training.
- Seamless API Integration: Easily incorporate human evaluation into your existing Gen AI workflows through a flexible API, enabling streamlined integration and rapid response for an automated training process.
- Boosted Gen AI Performance: Optimize your models output quality and relevance with targeted human insights, designed to improve contextual accuracy, appropriateness, and overall response quality in real-world applications.
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/unit |
|---|---|---|
Total Tasks Completed | Total number of units or tasks completed | $5.99 |
Dimensions summary
This listing uses a single usage-based dimension. You pay per unit for each task completed, measured as Total Tasks Completed (Units). Costs scale directly with how many verification tasks you run — the more tasks you complete, the more you pay. There are no seats, tiers, or fixed subscription commitments in this structure. Billing follows your actual activity, so your total reflects the volume of AI outputs you check. This monitoring service verifies claims in AI-generated content against external sources.
Top-of-mind questions for buyers
A task is one verification run on AI-generated content. The service breaks each submission into individual claims, gathers external evidence, and scores each claim. You are billed per completed task, so each output you submit for checking counts toward your total.
Charges apply to completed tasks, not to results. The service still processes the content, decomposes claims, and gathers evidence even when no issues surface. A clean output that returns a passing score counts as one completed task and is billed the same way.
Cost scales directly with volume. There are no tiers or included amounts that shift your rate. Each completed task adds to your total the same way. Running more verifications raises your bill in proportion; running fewer lowers it. Billing follows your actual activity.
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Vendor refund policy
For refund requests related to the E2F LLM Monitoring Service, please contact our billing team at awsbilling@e2f.com . Refund requests will be reviewed within 5 business days, and customers will be notified promptly of the decision. Our team is dedicated to ensuring a fair and transparent process to address any billing concerns.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
For support, customers can reach our dedicated support team at api_support@e2f.com @e2f.com. We are committed to responding to all support requests within 24 hours, ensuring timely assistance for any inquiries, troubleshooting needs, or service questions. Our support team is here to help you maximize the value of the service and maintain seamless integration within your workflows.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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