HCLTech GenAI Automotive Companion

HCLTech AutoWise Companion is a transformative generative AI solution designed to enhance the automotive purchasing journey for customers. Powered by advanced language models and multi-modal capabilities, the platform provides a seamless and impactful experience for both buyers and automotive manufacturers (OEMs).

For customers, the solution offers a personalized and guided approach to vehicle selection. By understanding individual preferences and needs, the system generates tailored recommendations, detailed feature explanations, and customized brochures to help buyers make informed decisions. Customers can engage in natural language conversations to explore vehicle specifications, pricing, and other key details, empowering them to confidently choose the best model that fits their requirements.

For OEMs, the HCLTech AutoWise Companion solution delivers data-driven insights to drive strategic decisions and boost sales. The platform aggregates and analyzes customer feedback from various sources, including quality reporting tools, social media reviews, and transaction data. This allows OEM managers to better understand customer sentiments, identify areas for improvement, and formulate targeted strategies to enhance customer satisfaction and loyalty. The target customers for this solution are automotive manufacturers and dealerships looking to streamline the purchasing experience, improve customer engagement, and make data-driven decisions. The HCLTech AutoWise Companion is delivered as a AWS cloud-based platform, leveraging the power of Amazon's generative AI services like Amazon Bedrock and the robust AWS technology stack. This ensures a seamless and scalable implementation, allowing customers to quickly integrate the solution and start reaping the benefits.