Overview
Ghaim's SMB Acceleration Package is designed specifically for small and medium businesses ready to launch or scale on AWS with enterprise-grade infrastructure from day one. We handle everything from initial planning and architecture design to production deployment, eliminating the complexity of cloud infrastructure management so you can focus on growing your business. Our comprehensive package includes complete AWS infrastructure setup using industry best practices, secure multi-environment VPC configurations (development, staging, production), infrastructure-as-code implementation for reproducible deployments, automated CI/CD pipelines for fast and reliable releases, comprehensive monitoring and alerting setup, application containerization and deployment, disaster recovery protocols and backup automation, team training and knowledge transfer, and 30 days of post-launch support. Our expert team builds your AWS Landing Zone with proper security configurations, implements cost-optimized architectures tailored to SMB budgets, sets up automated scaling to handle traffic growth, configures SSL certificates and domain management, establishes database backup and recovery procedures, and provides complete documentation and runbooks. The package is ideal for startups and SMBs migrating from shared hosting or traditional infrastructure, SaaS companies needing scalable production environments, businesses launching new digital products, or organizations wanting to modernize their technology stack. From initial consultation to running production environment, we deliver a fully operational, secure, and scalable AWS infrastructure that grows with your business while maintaining cost efficiency.
Highlights
- Complete AWS infrastructure setup from planning to production with zero complexity
- Secure multi-environment VPCs, CI/CD automation, and containerization included
- Infrastructure-as-code implementation, disaster recovery, and comprehensive monitoring
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
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Vendor support
All Ghaim professional services include comprehensive support throughout the engagement lifecycle. Upon purchasing any service, customers receive:
Initial Response: Dedicated project manager assignment within 24 hours of purchase with initial consultation scheduled within 48 business hours.
During Engagement: Direct access to AWS-certified engineers and solutions architects via email, phone, and video conferencing. Regular status updates and milestone reviews with documented deliverables at each phase.
Communication Channels: Multi-channel support including email (contact@ghaim.io ), phone support during regional business hours (8 AM - 6 PM GST, Sunday-Thursday), and scheduled video conferences for project reviews.
Post-Engagement Support: 30-day complementary post-implementation support included with all services for questions, troubleshooting, and optimization guidance. Extended support agreements available for ongoing managed services.
Regional Coverage: Support teams available across UAE, Saudi Arabia, and Lebanon with native English and Arabic language support.
Escalation Process: Critical issues escalated to senior architects within 2 hours. Emergency hotline available for managed services customers with 24/7/365 coverage.
Documentation: Complete project documentation, runbooks, architecture diagrams, and knowledge transfer sessions included with all professional services.
For managed services packages, customers receive 24/7/365 support with guaranteed SLAs, dedicated Slack/Teams channels, and monthly business reviews.