Group-IB Incident Response Retainer

Cyberattacks do not wait for procurement cycles. When a breach occurs, organizations need immediate access to experienced responders who can contain the threat, investigate the compromise, and restore operations quickly.

The Group-IB Incident Response Retainer is purpose-built for emergency response readiness. With pre-negotiated contractual terms and defined Service Level Agreements, your organization can get Group-IB on board instantly without delays caused by contracting, procurement, or onboarding.

The retainer ensures priority access to Group-IB’s global Digital Forensics and Incident Response team, which has delivered more than 77,000 hours of incident response engagements in over 60 countries, investigating ransomware, APT campaigns, business email compromise, insider threats, and large-scale fraud operations.

Engagements are supported by proprietary technologies including Managed XDR and Threat Intelligence, round-the-clock SOC capabilities, and Digital Crime Resistance Centers operating across multiple regions.

When an incident occurs, Group-IB specialists are quick to:

• Identify the intrusion vector
• Contain compromised systems
• Conduct in-depth forensic and malware analysis
• Remove attacker persistence

Develop remediation and recovery strategies The Incident Response Retainer is focused specifically on rapid incident containment, forensic investigation, and recovery. Unused prepaid hours may be repurposed for selected security services within the subscription hours, such as Compromise Assessment, Incident Response Readiness Assessment, Penetration Testing, Red Teaming, or Tabletop Exercises.

All services are delivered within available prepaid hours. SLA response times apply exclusively to Incident Response services.

“Group-IB’s DFIR team is incredibly responsive. They supported us throughout complex investigations, responded quickly with actionable findings, and even addressed questions beyond the original scope of our agreement.” – IT services provider, Gartner Peer Insights

Group-IB is recognized as a representative digital forensics and incident response provider by leading analyst agencies, including Gartner and Forrester.