Sold by: The Scale FactoryÂ
Observability Services delivers comprehensive monitoring and alerting for your AWS infrastructure using CloudWatch and Observability Access Manager to aggregate telemetry across multiple accounts.
Our fixed-price package includes a one-day workshop to define your observability strategy, baseline implementation with dashboards and alarms, and Slack or Teams integration for proactive issue detection and resolution.
Overview
Observability Services provides robust foundations for monitoring and alerting across your AWS infrastructure, built on Amazon CloudWatch and CloudWatch Observability Access Manager. We begin with a one-day workshop to explore the observability landscape, introduce best practices, and identify priority areas based on your environment and business needs. You'll gain a clear strategy for implementing observability on AWS and understand what to measure and alert on based on business impact.
Following the workshop, we deliver fixed-cost engineering that implements a baseline observability setup including CloudWatch Observability Access Manager to aggregate telemetry across multiple accounts, example dashboards, up to 10 alarms with anomaly detection, one synthetic canary alarm, and Slack or Teams integration. Optional time-and-materials engineering is available for OpenTelemetry instrumentation, AWS X-Ray distributed tracing, Container Insights, Lambda Insights, Database Insights, Application Signals, or third-party integrations.
This product is built on Amazon CloudWatch and CloudWatch Observability Access Manager, integrating with AWS X-Ray, Amazon ECS, Amazon EKS, AWS Lambda, Amazon RDS, and Amazon CloudWatch Synthetics. We conclude with a handover session reviewing the implementation and ensuring your team can maintain the platform. This AWS-native approach provides centralized visibility, reduces mean time to resolution, and scales effortlessly as you grow.
Highlights
- Centralised Multi-Account Visibility: Aggregate telemetry across your entire AWS estate using CloudWatch Observability Access Manager, eliminating blind spots and reducing operational burden with a single pane of glass for all your accounts
- Strategic Workshop & Fixed-Cost Implementation: One-day workshop to define your observability strategy and identify business-critical metrics, followed by baseline engineering that deploys dashboards, up to 10 alarms with anomaly detection, synthetic monitoring, and Slack or Teams integration
- AWS-Native Observability Foundation: Built on Amazon CloudWatch with optional Container Insights, Lambda Insights, Database Insights, Application Signals, and AWS X-Ray distributed tracing, providing comprehensive observability that scales with your infrastructure
Details
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Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
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Support
Vendor support
Customers of the Observability Services product have access to The Scale Factory support team for a minimum of 3 months following deployment. For more information email marketplace@scalefactory.comÂ