Overview
Inflectra Premium Services are structured to provide flexible, high-impact engagements tailored to your unique organizational needs: Targeted Optimization
We offer focused engagements to quickly improve core areas of your SpiraPlan implementation, enabling real-time visibility and data-driven decisions:
- Requirements organization and Release planning.
- Test management structure and execution workflows.
- Risk management and related prioritization (critical for mitigating enterprise risk).
- Reporting, dashboards, and advanced analytics.
Strategic Advisory & Implementation
Benefit from our expert guidance and hands-on support for foundational success, helping you break free from vendor lock-in and tool sprawl:
- ALM process assessment and architecture reviews.
- SpiraPlan configuration best practices and governance.
- Design and implementation of custom workflows, fields, and artifacts.
- Advanced integrations with your CI/CD pipelines, test automation, and other DevOps tools (we are tools-agnostic by design, with 80+ free integrations).
Migration Support
We ensure a smooth, predictable, and low-risk transition, making leaving legacy systems like Jira, ADO, TestRail, or OpenText ALM safe and easy:
- From legacy ALM and test management systems.
- From disconnected spreadsheets or manual workflows.
- From older Spira implementations that need modernization and upgrades.
Training & Enablement
We will rapidly upskill your team with personalized, role-based training to drive adoption and proficiency, future-proofing skills by shifting focus from "tester" to Quality, Safety, and Risk Engineer:
- In-depth training for Requirements Management.
- Test planning and execution best practices.
- Agile product management and sprint planning within SpiraPlan.
- Advanced reporting and traceability best practices.
Highlights
- Financial Impact: Achieve up to 35% Cost Reduction and 40% Productivity Gains. These are metrics that justify investment.
- Speed & Efficiency: We help teams reclaim time, with one customer saving 60% Time in Planning and 65% in Development using our AI features. Reclaim this time to release faster and smarter.
- Quality & Risk: Organizations have reported 80% Improvement in Test Coverage and leverage AI-driven risk prioritization to find hidden risks that the human team did not anticipate. Proactively find hidden risks and turn audit prep from panic to routine.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
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Support
Vendor support
Silver
- 2 screen-share support sessions per month (up to 1 hour each)
- Complimentary access to Inflectra Campus premium courses and training
- 2 hours of assistance sessions per year
Gold
- 4 screen-share support sessions per month (up to 1 hour each)
- 1 event plan per year
- Complimentary access to Inflectra Campus premium courses and training
- 4 hours of assistance sessions per year
- Strategic round tables
- (2 per year, max 10 customers)
Platinum
- 6 screen-share support sessions per month (up to 1 hour each)
- 2 event plans per year
- Complimentary access to Inflectra Campus premium courses and training
- 12 hours of assistance sessions per year
- 1:1 meeting with product team (1 per year)
- 1 small feature fix per year (if feasible)