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    Listing Thumbnail

    uFacts

     Info
    Sold by: Deloitte Consulting LLP 
    Enhance the management of Unemployment Insurance (UI) and Paid Family Medical Leave (PFML) programs with Deloitte’s uFACTS solution. This modern, web-based platform offers state agencies the flexibility to meet unique needs, transform business processes, and expand self-service options.
    Request private offer
    Listing Thumbnail

    uFacts

     Info
    Sold by: Deloitte Consulting LLP 
    Request private offer

    Overview

    Deloitte’s uFACTS solution is built upon seven foundational components, customizable to meet your organization’s unique requirements and business goals:

    1. Tax Services - Manages core employer business processes associated with the revenue functions of Unemployment Insurance (UI) and Paid Family Medical Leave (PFML) programs.
    2. Benefits Services - Addresses the primary processes involved in the claims side of your business.
    3. Adjudication and Appeals Services - Facilitates the collection, scheduling, and determination of unemployment insurance appeals.
    4. Program Integrity Services - Supports the establishment, prevention, detection, investigation, and collection of fraudulent or overpaid UI benefits, including our innovative uDetect fraud and overpayment prevention capabilities.
    5. Economic Research Services and Integrity - Provides economic research to the US Department of Labor’s Bureau of Labor Statistics, Employment and Training Administration, and users of labor market information.
    6. Administrative Services – Helps streamline the administrative and staff operations involved in running a UI agency.
    7. Common Services - Offers essential functionality across all business processes and functional areas supported by each department within the UI agency, as well as other external state and federal agencies. By offering all components on a single, innovative platform, uFACTS helps streamline data entry and improve data integrity.

    uFacts leverages EKS, Kafka, EC2, RDS, elastic search, S3

    Highlights

    • Robust tax and benefit services with comprehensive program integrity and administrative capabilities all on a single platform
    • Modern, web-based, mobile-friendly self-service features offer convenience and efficiency
    • Scalable, customizable microservices architecture with supporting documentation helps agencies rapidly modernize

    Details

    Sold by
    Deloitte Consulting LLP 
    Categories
    Implementation 
    Managed Services 
    Cloud Operations 
    Delivery method

    Pricing

    Custom pricing options

    Request private offer
    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Vendor support

    Support will be available Monday through Friday from 9:00 AM to 6:00 PM EST. Support is closed on all scheduled Deloitte Consulting holidays (generally consisting of all U.S. federal holidays). Support requests will be captured in an online ticketing system. Users will be asked to provide a detailed description of the request or the incident, which may include steps needed to recreate the incident, screen captures of any error messages and relevant context for the incident. Please contact usawsgovconnectai@deloitte.com  for any questions or support on this offering.