Deloitte’s uFACTS solution is built upon seven foundational components, customizable to meet your organization’s unique requirements and business goals:

1. Tax Services - Manages core employer business processes associated with the revenue functions of Unemployment Insurance (UI) and Paid Family Medical Leave (PFML) programs.
2. Benefits Services - Addresses the primary processes involved in the claims side of your business.
3. Adjudication and Appeals Services - Facilitates the collection, scheduling, and determination of unemployment insurance appeals.
4. Program Integrity Services - Supports the establishment, prevention, detection, investigation, and collection of fraudulent or overpaid UI benefits, including our innovative uDetect fraud and overpayment prevention capabilities.
5. Economic Research Services and Integrity - Provides economic research to the US Department of Labor’s Bureau of Labor Statistics, Employment and Training Administration, and users of labor market information.
6. Administrative Services – Helps streamline the administrative and staff operations involved in running a UI agency.
7. Common Services - Offers essential functionality across all business processes and functional areas supported by each department within the UI agency, as well as other external state and federal agencies. By offering all components on a single, innovative platform, uFACTS helps streamline data entry and improve data integrity.

uFacts leverages EKS, Kafka, EC2, RDS, elastic search, S3