Sold by: Mark43
Mark43: The Intelligent Platform for Public Safety Operations. Cloud-native CAD, RMS, and Analytics.
Overview
Mark43 [Private Offer only] is the leading public safety operations platform, providing an open, integrated, end-to-end software solution that helps agencies work faster, make smarter decisions, and keep their teams and communities safe. The intelligent, cloud-native platform supports the entire public safety workflow, including CAD, RMS, and analytics, from dispatch to response, reporting, investigation, and operational management. Always current, scalable, and maintenance-free, Mark43 delivers a unified experience across desktop/laptop, MDT, and mobile devices. Built for and by public safety professionals, the platform combines intuitive design with advanced functionality. It offers robust infrastructure and strong protection against cyber threats, maintaining compliance with NIBRS, FedRAMP, GovRAMP, and CJIS standards. Through its open API and shared data foundation, Mark43 connects hundreds of tools and data sources, ranging from cameras and databases to GIS and weather feeds, to streamline workflows and power informed, data-driven decisions. Mark43's purpose-built AI for public safety enhances situational awareness, automates reporting, and reduces administrative burden. This human-centered approach enables agencies to operate with greater efficiency, accuracy, and confidence.
Highlights
- Unified, integrated CAD, RMS and analytics support public safety workflows from dispatch to response, reporting, investigation, booking and operations management. Open platform integrates with hundreds of best-in-class public safety technologies and data sources to automate and enhance public safety workflows.
- Modern, intuitive interface on desktop/laptop, MDT and mobile increases job performance and enhances cross-department collaboration. Boost responder productivity and decision-making with AI-powered tools tailored to meet the unique demands of public safety and keep human judgement in control.
- Cloud native platform provides enterprise-grade cybersecurity, scalability, and compliance, without requiring agency IT infrastructure or expertise. Ongoing, seamless updates to deliver tools and resources that public safety needs today, tomorrow, and beyond.
Details
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Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/36 months |
|---|---|---|
Mark43 | Contact Mark43 for Pricing. | $3,000,000.00 |
Dimensions summary
Mark43 uses a single contract-based pricing dimension tied to Users. Pricing is not published on the Marketplace. You contact Mark43 to get a quote based on your agency's user count. This is a custom-quote structure, so the cost scales with how many users your agency needs on the platform. There are no separate tiers, instance sizes, or usage add-ons to choose from here. All terms and the final price are set during your conversation with the vendor.
Top-of-mind questions for buyers
Mark43 bills by the number of users on the platform. A user is an individual account for someone in your agency, such as an officer, dispatcher, or investigator who logs in. Each person needing access counts as one user. Your total user count sets the size of your quote.
Cost scales with your user count under this contract. Adding users raises the number of accounts your quote covers. There are no separate tiers or instance sizes to select. When your headcount changes, you work with Mark43 to adjust the contract and set the updated price.
The Mark43 platform connects dispatch (CAD), records management (RMS), and analytics in one cloud-native system. Users can write reports from mobile devices, access real-time data, and use built-in compliance workflows. The platform runs on AWS GovCloud and supports open API integrations. Specific modules included depend on your quote.
mark43.com
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
We have live support present inside our application, or you can write an email to our support team at support@mark43.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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