Unicon Managed Services for Education Platforms on AWS

Unicon Managed Services helps education organizations stabilize, structure, and operate their AWS environments without building a full internal infrastructure team.

Most education institutions did not design their cloud environment from scratch--they built it over time. AWS accounts multiplied, networks evolved with ad hoc VPNs, documentation became outdated, and cloud costs grew without clear visibility. Unicon brings order to these environments through structured operational management, architecture modernization, and ongoing support.

Core Capabilities: Infrastructure Operations Management -- Unicon manages your AWS environments across production and non-production systems, including ongoing operations, issue response, and environment adaptation as requirements change.

Network Architecture -- We design and implement clean, scalable network architecture using hub-and-spoke models, Transit Gateway, and structured connectivity across accounts and systems.

Environment Modernization -- We restructure existing environments into documented, scalable foundations with clear account structure, access controls, and operational guardrails without requiring you to start over.

DevOps and Platform Operations -- Embedded support for pipelines, deployments, environment stability, and release processes to deliver consistent results without overloading internal teams.

Architecture Documentation -- We produce dependency mapping, risk registers, and architecture documentation that supports operations, governance, and executive visibility.

Service Tiers: Foundation -- Business hours support, incident management with SLAs, OS maintenance, backup and recovery, performance monitoring, security management, and quarterly health summaries.

*Enhanced *-- Adds 24/7 monitoring with automated alerting, after-hours response for critical incidents, application platform management, advanced security hardening, and quarterly service reviews.

Comprehensive -- Adds designated engineering resources, DevSecOps services, observability platform, cloud cost and architecture optimization, and monthly service reviews.

Supported Environments: AWS, Hybrid Cloud, Web and Application Hosting, and Enterprise System Integrations (SIS, LMS, MFA).

Security and Compliance: ISO 27001-aligned practices with annual third-party audits, patch and vulnerability management, incident response with escalation procedures, MFA enforcement, and alignment with FERPA and HIPAA requirements.

Timeline: Within 30 days you gain a clear view of your environment including architecture, risks, and priorities. By 90 days, core infrastructure issues are addressed with documentation and operational ownership defined. At 6 months, your environment is stable, structured, and supported on an ongoing basis.