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FileMaker Cloud for AWS (5 users)

Fourteen33 |

Linux/Unix, CentOS 7.6.1805 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS Marketplace

21 AWS reviews

    leonardo latella

very bad service

  • August 26, 2019
  • Review verified by AWS Marketplace

I've been charged with thousands of dollars. after the first year (annual subscription) I discovered an hourly subscription. A system created specifically for spending money. now I can't even deactivate the service because the link doesn't work.

    Warning: you will be ripped off before you know it.

Warning. Ripoff.

  • May 14, 2019
  • Review verified by AWS Marketplace

I have a small database and tried it on the Filemaker Cloud service. Before I knew it the monthly costs racked up to hundreds of pounds.... without me even using it. There is a hidden ripoff here. I tried to contact Amazon, Cloudera, Filemaker.... all deferred to the problem to someone else... or left me in a loop of automated email hell.

Something is wrong... either filemaker is not giving this the attention it needs, or Filemaker is doing loads of server churning in the background which racks up cost. Either way, the cost is *completely* disproportionate to the service provided in this day and age where everything should be online and affordable.

Filemaker appears to have lost its way.


Dont but this

  • April 04, 2019
  • Review verified by AWS Marketplace

Here servers seam to spinn and the billing is racing. We have a small Filemaker database and they charge us 100´s of dollars monthly. We have contacted support and gotten a refund but the overfilling just continues. WARNING!!!


Nightmare - Buy at you own risk....

  • July 29, 2018
  • Review verified by AWS Marketplace

The product is OK but I've had constant issues with billing and getting over-charged. Getting refunds for over-charges is an absolute nightmare. I've had to chase them relentlessly.


Billing Nightmare

  • October 26, 2017
  • Review verified by AWS Marketplace

Don't buy this product. If you have billing issues AWS, Filemaker and Orbitera will all tell you it's the other company's issue. I purchased this product and got billed both annually and hourly. And extra $500 in bills so far. I also purchases an SSL certificate that never came. When I called Filemaker for help they told me they don't support what I purchased??? I have no idea how that can be since I purchased it form their online store using their Filemaker Cloud admin panel.

Buyer beware!!!

    Dubious procedurs and traps

There are traps in buying and using the software

  • October 17, 2017
  • Review verified by AWS Marketplace

Spent many hours to get clear with the different procedures. I purchased an annual fee after I had correctly terminated the trial in August. According notifications that AWS instance t2.small should be upgraded I followed the link and ordered an upgrade to t2.medium but did not realize that the subscription rate automatically was set to hourly. That means more then USD 1.000 to pay for the use of the software in September. By (good) support I was told the only way to escape the trap is to buy another annual license for t2.medium but I would receive a refund of the sum I paid for t2.small in August. Such proceedings are not a good way to have satisfied customers!


Free trial within 15days , but I am charged up to 93.5USD for few days testing

  • September 14, 2017
  • Review verified by AWS Marketplace

Free trail for 5-user Filemaker cloud, I did a test, and to see whether good enough before green-light. But after few days testing, and Yesterday I found I am charged USD93.5 in AWS just for these few days. I contacted AWS, he said I have to contact Workplace seller, and sent me "seller product webpage". Unfortunately, the page say "no refund", and you can cancel subscription anytime......No idea what happen. I wish I could attach screenshots here. Frustrated......


Very BAD experience

  • September 07, 2017
  • Review verified by AWS Marketplace

Still waiting for the email that is suppose to allow me to install FM Cloud...
No answer from the help service


Be Careful how to setting up trial account

  • July 14, 2017
  • Review verified by AWS Marketplace

Do not select annual pricing if you want a trial only, you will be presented with a years charge. Although the reverse of the bill was ok due to helpful support, it takes time and the process is confusing!

    D. Wilson

Hard to deploy, hard to use

  • June 24, 2017
  • Review verified by AWS Marketplace

It's terribly difficult to actually deploy this software. There are so many issues that it just isn't worthwhile. But when we did succeed at deploying it, it was such poor quality software that I don't understand why anyone would pay these sorts of rates for the hourly nor annual subscription. I think you'll want this if you're already stuck with FileMaker. If you're not an existing FileMaker user, just steer clear.