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SoftNAS - High Performance NFS/CIFS/iSCSI Cloud NAS
Buurst SoftNAS provides cloud storage performance, security, high availability, and support for the most extensive set of storage protocols in the industry: NFS, CIFS/SMB-AD, iSCSI. Your data is our number one priority.
Reviews (34)
reviewer1822371
Shared file access has improved collaboration but documentation and support still need work
Reviewed on Jun 19, 2026
Review provided by PeerSpot
What is our primary use case?
I have been using Buurst SoftNAS for two years. File workloads are my main use case for Buurst SoftNAS, and the SMB environments are where we primarily use Buurst SoftNAS. We provide our users with a solution as a shared drive, which they can use to share protocols between themselves in our SMB environments.
What is most valuable?
The best features Buurst SoftNAS offers are the simple deployment, simple configuration, and relatively good performance for file workloads compared to other products. Home directories, departmental shares, and backup repositories are also some good features.
The deployment and configuration of Buurst SoftNAS stand out to me because the installation process is straightforward. The initial setup requires less effort, and the storage pools, shares, user permissions, and network configurations are easy to configure through the management interface.
Buurst SoftNAS has impacted my organization positively through cost efficiency compared to other NAS platforms, offering a compelling value proposition. Additionally, its stability and reliability during our testing and operational use demonstrate strong stability with no major service interruptions.
What needs improvement?
Buurst SoftNAS can be improved regarding enterprise features, as those are not yet matured enough for enterprises. It covers most of the NAS requirements, but some of the advanced features available in premium storage platforms could be more mature. Organizations like ours, which are highly specialized for storage requirements, need additional validation before large-scale deployments.
Regarding the needed improvements, I think the documentation and troubleshooting guides are not up to standard and could be improved. The best practices, architectures, and advanced configuration examples should be included in those documentations.
Customer support for Buurst SoftNAS can be improved, as I have not seen major support.
For how long have I used the solution?
I have been working in the IT industry for 15 years and around five years in Schlumberger.
What do I think about the stability of the solution?
Buurst SoftNAS is stable.
What do I think about the scalability of the solution?
Buurst SoftNAS's scalability is good. It is easy to scale, and it is easy for the operational teams to work on scaling as well.
How are customer service and support?
Customer support for Buurst SoftNAS can be improved, as I have not seen major support.
Which solution did I use previously and why did I switch?
I previously used ZFS-based solutions, which were an internally built solution and not a marketplace solution like Buurst SoftNAS.
How was the initial setup?
The deployment and configuration of Buurst SoftNAS stand out to me because the installation process is straightforward. The initial setup requires less effort, and the storage pools, shares, user permissions, and network configurations are easy to configure through the management interface.
What was our ROI?
I do not have numbers available regarding cost efficiency for Buurst SoftNAS, but I can confirm that we have definitely saved time. You can definitely save one hour per day per man week.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for Buurst SoftNAS was that the pricing was initially high. After discussions with the team of Buurst SoftNAS, I was able to negotiate, and as of now, I think it is a relatively good price.
Which other solutions did I evaluate?
I did evaluate other options before choosing Buurst SoftNAS.
What other advice do I have?
If you have smaller data that is not enterprise-level, you can definitely go with Buurst SoftNAS. For enterprise solutions, you will need to evaluate more options. I would rate this product a 7 overall.
Gabriel G.
Affordable easy to access and verify cloud storage!
Reviewed on Mar 12, 2023
Review provided by G2
What do you like best about the product?
Its interface is super intuitive, their support is helpful with any questions I had and overwall was easy to use even if you don't have too much cloud storage experience
What do you dislike about the product?
nothing for downsides yet, maybe more on my end (sometimes our internet is flappy)
What problems is the product solving and how is that benefiting you?
There was a storm recently at one of our locations which generated a power outage, then there was a serious damage on one of our servers and had to recover it completely, thanks to SoftNas we were able to! in a record-time matter.
Satisfied customer
Satisfied customer
Reviewed on May 20, 2021
Review from a verified AWS customer
SoftNAS is rock solid. I’ve been using it for a few years now (only the NFS service) and it’s very stable. Is advantageous for sysadmins who want full control of the storage backend and a simplified interface.
The team is also very responsive and willing to help out.
One of the best storage appliances in the market right now.
I will highly recommend them.
Warren T.
Connecting to Your SoftNAS Volumes
Reviewed on Jun 28, 2019
Review from a verified AWS customer
Really like the StorageCenter Admin UI. Really makes it easy to embrace the AWS cloud. Can't wait to explore the features Platinum offers to get my data out of this vendor lock and on to something that lets me have options, while cutting CAPEX.
Marcus Greville - DevOps Engineer
SoftNAS an excellent storage solution
Reviewed on May 10, 2019
Review from a verified AWS customer
SoftNAS has proved an excellent choice for the NFS storage requirement for our in-house Bitbucket installation. We have been able to achieve a robust, reliable, replicated HA NFS solution giving us 100% fault tolerance in the event of a DR situation for which we are required to design for. We have been able to encyrpt our NFS traffic using some supported customisation which was a further design requirement we needed to satisfy. On top of the capability is the ease of management via a slick GUI and the support from Sean and Ross has been excellent. I highly recommend SoftNAS for situations where EBS is inadequate and EFS not suitable for the application.
Andrew Graham
Great storage solution - Excellent Support
Reviewed on Apr 15, 2019
Review from a verified AWS customer
Softnas is very easy to use, and performs really well. Most importantly though, they have some of the best support I've ever dealt with. They are quick to respond, see tickets through, and they respond to suggestions which is so rare to experience with many companies these days.
They also have very good licensing models, with their consumption licensing the price is very reasonable and scales to your needs, and we are only charged while the instance is running which is very helpful for VFX workloads. I highly recommend this.
Long Le, AWS Engineer, Regeneron Pharmaceuticals
SoftNAS Has Incredible Technical Support
Reviewed on Apr 03, 2019
Review from a verified AWS customer
After having used the SoftNAS marketplace solution for several years now, I have to say that the support we've received thus far has been nothing less than spectacular. For anyone in the market for a cloud-based storage solution, then SoftNAS should certainly be worth considering.
Ikonom Filipov
Easy to use cloud service
Reviewed on Nov 30, 2018
Review from a verified AWS customer
We are using this service for internal file sharing and archiving. Happy with Softnas customer support so far, as they make this usable even with limited technical knowledge.
Jason
Good product, faster than EFS for our use
Reviewed on Oct 23, 2018
Review from a verified AWS customer
Good product and saw much faster IO throughput than we were getting with EFS. There were a few minor issues getting the HA setup working but support was helpful in answering my questions.
Luke Liu
Great Tech Support from SoftNAS
Reviewed on Oct 03, 2018
Review from a verified AWS customer
SoftNAS Provided great tech support. When we encounter tech issue with SoftNAS, we can count on SoftNAS tech support engineers provided their expertize and in-depth knowledge to help us and guide us to solve the issue. Highly recommended!