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15 reviews
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    reviewer2817687

Security training has improved onboarding and builds ongoing awareness of phishing threats

  • May 05, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Barracuda Security Awareness Training is phishing simulation training. For example, when a new onboarding user joins an organization, we create a training module with the help of Barracuda Security Awareness Training platform. We create a training module and then assign that particular training module to the onboarding user so that they would be aware of phishing attacks and phishing malware which has been introduced from external senders. In order to keep them alert, we give them awareness that these are some phishing ransomware or social engineering threats which may occur in their inbox or mailbox or through phishing emails. To avoid those circumstances, we educate them and make them aware of these security policies and train them accordingly.

What is most valuable?

Barracuda Security Awareness Training has positively impacted our onboarding process, and we have seen a lot of improvement from the new user's standpoint. On the very first day of their onboarding, we introduce this training so that it has created a good impact where everyone who has joined our organization is aware of phishing emails and how to handle those emails, how to identify those phishing emails, and how to avoid clicking unknown links which have been sent by unknown users to our email inboxes. That gives a huge benefit and saves a lot from all security standpoints. It is very much protected, and they are using it in their day-to-day work. We don't have to worry about phishing methods, nor do we have to rely on people for these things. Everyone is aware of phishing simulation attacks, and we have educated everyone in our organization.

Barracuda Security Awareness Training offers predefined modules for phishing simulation with training content that is pre-built with interactive videos, quizzes, and campaigns. They also have automated campaigns like pre-built training schedules and the ability to easily view reporting analytics, risk scores, and user performance tracking. We can track whether users have taken the course or not easily. Policy acknowledgment is also tracked and compliance user acceptance is monitored to see if it works well with email security solutions, especially in Barracuda email security. We can view real-world attack simulation test results and phishing simulations. These are some good features.

I rely most on the training content, which makes our job easier because it has pre-built interactive videos for every topic of phishing simulation quizzes and campaigns. It also includes pre-built training schedules as well. We don't have to worry about the scheduling part; we just have to schedule the date and the time, and the campaign automatically starts once scheduled.

Additionally, Barracuda Security Awareness Training features are easy to use, the interface is good, quick deployment is done, and it has strong phishing simulation capabilities. It also provides good visibility into user risk levels.

What needs improvement?

Regarding needed improvements, the subscription-based pricing is cost-effective compared to other competitors, but they need to add more premium security protections or features combined into this. What we need is all the licenses for a single license package for all the applications. They should provide all the features in one package.

For how long have I used the solution?

I have been using Barracuda Security Awareness Training for the past four years.

What do I think about the stability of the solution?

Barracuda Security Awareness Training is definitely stable.

What do I think about the scalability of the solution?

Barracuda Security Awareness Training provides scalability to our organization; it can grow with our needs since we are moving a lot in the compliance part, reducing the risk to our organization because everyone is aware of phishing attacks. We are insured from a security standpoint as well.

How are customer service and support?

Customer support for Barracuda Security Awareness Training is good; they work on global support, and I have needed to reach out to them.

How was the initial setup?

Barracuda Security Awareness Training is deployed in my organization in a private cloud. We use Microsoft Azure for our private cloud deployment.

What was our ROI?

I definitely have saved time, which is a return on investment for using Barracuda Security Awareness Training.

What other advice do I have?

Barracuda Security Awareness Training would work better for a mid-sized organization; it worked well for us since we have already scheduled this training for each onboarding user. If it's for large multinational organizations, then it's a huge process because thousands of users will be joining at a time. It creates a huge impact, and it's good to go for small to mid-sized businesses. It's effective and easy to monitor all the training modules and keep track of them.

I advise others looking into using Barracuda Security Awareness Training that they need to go for it, especially small to mid-sized organizations, in order to make their organization secure and compliant. It protects their data and secures their organization data, making it a good platform to educate new employees. They should be aware of phishing and cyber attack modules showing them phishing content where they can become aware of what is happening and how to identify those emails. Everything is clearly educated through those modules. I would rate this product a nine out of ten.


    Paul H.

Reliable Threat Protection with Seamless Setup

  • March 10, 2026
  • Review provided by G2

What do you like best about the product?
I use Barracuda Security Awareness Training for threat protection. It helps with blocking potential threats and protects my data. I like its reliability and its ability to catch these issues so quickly. The initial setup was seamless.
What do you dislike about the product?
outdated interface
What problems is the product solving and how is that benefiting you?
I use Barracuda Security Awareness Training to block potential threats and protect my data.


    Somesh P.

Barracuda's Security Awareness Simulations

  • August 18, 2023
  • Review provided by G2

What do you like best about the product?
- Extreamly Robust
- Easy to Use
- Available in Multiple Languages
- Simulations based on instructions
What do you dislike about the product?
- Little Tricky first time
- Visibility can be improved
-Admin UI are difficult to understand
What problems is the product solving and how is that benefiting you?
Gave more useful insights of the network
Security assessment can be easier


    Glen G.

Barracuda Phishline Security Training

  • June 27, 2023
  • Review provided by G2

What do you like best about the product?
It helps with training our employees to learn how to navigate legitimate or illegitimate Emails
What do you dislike about the product?
The program is very clunky. There are many steps to create a phishing campaign.
What problems is the product solving and how is that benefiting you?
Malicious email phishing


    Financial Services

Barracuda Phishline Review

  • June 27, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use and we used Barracuda Phishline to train users against phishing
What do you dislike about the product?
At first, it's bit tricky but you will get used to it with time
What problems is the product solving and how is that benefiting you?
Phishing is one of the major security concern and Barracuda Security Awareness Training helped us educate and train our resources accordingly


    Banking

Simulate REAL phishing attempts

  • June 27, 2023
  • Review provided by G2

What do you like best about the product?
The cybersecurity platform is extremely robust and includes extremely user-friendly ways to take care of and practically automate security training for long durations for many people.
What do you dislike about the product?
There is really not anything that I do not like about Barracuda Security Awareness. They really make it easy to automate security and protect your valuable data and people.
What problems is the product solving and how is that benefiting you?
In working with financial data for over 200 brands, Barracuda Security Awareness helped our company automate training and ensure everyone was fully aware of all risks to the business.


    Bryan H.

Useful but not the most friendly to use

  • May 11, 2023
  • Review provided by G2

What do you like best about the product?
I feel in today's environment phishing and spam protection is more critical than any endpoint protection. Users are the weakest link in cyber security and protection for any organization. Barracuda SAT fills the role for end user training and awareness of what to look for.
What do you dislike about the product?
It can be hard to manage and without Executive buy-in to force compliance it can be a waste of time. There are other products that are easier to use and manage.
What problems is the product solving and how is that benefiting you?
We had nothing in place, and as part of our subscription, we had this module. We used it to send phishing tests to see how our users responded.


    Ignace Q.

end user training should be your first step in security. It really helps.

  • October 06, 2022
  • Review provided by G2

What do you like best about the product?
There are different languages availlable in the training material. Also for the phising templates, multiple languages are availlable.
What do you dislike about the product?
the interface is overwhelming at first. A startup wizard would be appreciated.
What problems is the product solving and how is that benefiting you?
the end users are the weakest point in your email security strategie. Phishline tackles that.


    Transportation/Trucking/Railroad

Barracuda Security Awareness Training Review

  • May 04, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use, helps prevent phishing and spear-phishing email attacks, and can schedule monthly phishing simulations.
What do you dislike about the product?
Reporting and visibility are lacking, and would be nice to have a better view of overall metrics.
What problems is the product solving and how is that benefiting you?
Preventing security incidents through coaching employees and improving email security awareness
Recommendations to others considering the product:
Lots of similar solution on the market, try a few and see what works best for your organization.


    Information Technology and Services

It give us complete security awareness

  • November 18, 2021
  • Review provided by G2

What do you like best about the product?
It give us more useful insight of our network where exactly risk exist
What do you dislike about the product?
The administration interface is looks hard
What problems is the product solving and how is that benefiting you?
It is giving us more insight into the network with existing vulnerability so we can easily fixing them before attack happend.
Recommendations to others considering the product:
Best product to protect our network from attacks before it happens.