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Ticket Severity Forecasting
The solution provides 24 hours of future forecast of tickets of varying severity levels using historic data.
Reviews (1)
Venkatramanan S.
Highly Useful Forecasting Tool
Reviewed on Apr 13, 2023
Review provided by G2
What do you like best about the product?
The forecasting will help to identify the tickets upfront and act on them pro-actively
What do you dislike about the product?
The information output can have bit more information which help us to predict the upcoming tickets
What problems is the product solving and how is that benefiting you?
There are many useful features, which help us to identify future incoming tickets. This also helps in terms of act on them before some clients raises it. Proactive measure help us to get the confidence on our product and get good reviews from the customers