External reviews are not included in the AWS star rating for the product.
We use Transmit products in our data center and have been an ELA customer.
It offer IAM products for the industry. Technically, their products are very good – especially in terms of customization and security – compared to solutions like SharePoint and Omada. However, as an end customer, pricing is a concern.
The whole IAM products are strong in terms of technical aspects, implementation, and deployment. The access management features are highly rated and enhance security.
From an end customer's perspective, this is very helpful. The main area for improvement is making their pricing more competitive. Their pricing might be higher because of the quality of their product, but it still needs to align better with the market.
I like Transmit FlexID, which is more focused on user-based identity.
Transmit interface is flexible and user-friendly, which is important for our workload. Switching from one authentication code to multiple exposure or two-factor authentication (MFA) is seamless. Transmit provides security and addresses sensitive administrative work on both technical ends. Their authentication suite helps us secure our infrastructure. Overall, I'd rate Transmit highly in security.
Pricing is an area where Transmit Security could improve. The pricing needs to be more competitive.
I have been using it for three years.
It's very stable. The Android applications are the backbone of this product line, supporting user authentication and two-factor methods.
I would rate the stability a nine out of ten.
It offers good scalability. I would rate the scalability a ten out of ten.
We have a significant number of Transmit users in our organization. We use it daily.
The customer service and support are very supportive. They have responsive in-house teams available across different regions.
Since we're an ELA customer, we get high-end, 24/7 online support and ticketing.
We find them proactive and communicative, especially regarding deployments, patch management, and software development, to avoid service interruptions.
Positive
It is very easy to setup. In terms of technology perspective, platform perspective, and user perspective, it offers good usability.
It is easy to deploy, run and manage. The implementation was seamless. It's an independent product, so there aren't dependencies during setup. Authentication-wise, it offers multiple options for customers to choose from, which enhances security.
We deployed it. There is always complexity in the deployment process because it is a security product. But there are no dependencies from Transmit side; it depends entirely on the user's infrastructure. It can be deployed anywhere.
It offers a direct deployment. The product itself is very flexible. Deploying the solution is seamless, and it offers an open-ended platform that supports various infrastructure levels and applications.
The product itself is good, and the technical support is strong. However, I'd rate pricing around a seven out of ten, with one being cheap and ten being expensive. There's room for improvement.
Considering the security features offered, the pricing makes sense, but could be optimized.
I worked with FlexID, a Transmit product. I evaluated different products like Symantec, Omada, and TrendPoint systems helpful – especially the price comparisons and detailed technical product descriptions.
I also looked into Microsoft and other vendors.
I would definitely recommend using this solution. It's a good product with a strong presence in the market. The focus should be on aligning pricing with customer volume and the scale of business they bring in.
Overall, I would rate the solution a nine out of ten. It excels in security, offers a seamless authentication process, and handles even complex projects well. Strong technical support, regular updates, and clear communication with clients are additional positives.