Load Balancer Enterprise ADC - BYOL

What do you like best about the product?

The appliance itself does everything that I would want from a load balancer, combined with the quality of support available.

What do you dislike about the product?

not applicable - the user interface was quick to learn, but at the same time powerful

What problems is the product solving and how is that benefiting you?

Load Balancer Enterprise ADC provides us with a powerful yet easily configured load balancing solution

What do you like best about the product?

They responded quickly when I requested a server migration to another server, and they were also prompt with my other support questions. Overall, the product is easy to use and straightforward.

What do you dislike about the product?

Not much to add. If I had anything negative to say, I wouldn’t recommend them.

What problems is the product solving and how is that benefiting you?

We’ve been using them for a number of years, and as I mentioned, they’re easy to use and simply work.

What do you like best about the product?

The product, their customer support and response time.

What do you dislike about the product?

Can think of anything. I like the product. Cluster function works as expected.

What problems is the product solving and how is that benefiting you?

Being able to loadbalancer users to services which is build on more servers than 1.

What do you like best about the product?

The support team is really helpful, with quick 24/7 responsiveness. They provide valid solutions along with clear configuration advice.
UI is quite straightforward and easy to comprehend, even for an unexperienced user.

What do you dislike about the product?

As of my time working with loadbalancer devices and team, I have not found any significant issues

What problems is the product solving and how is that benefiting you?

All issues related to configuration, setup and service maintenance. The feedback from the team has always been positive and on a timely manner

What do you like best about the product?

We have been doing business with Loadbalancer ADC since 2013, the product is very reliable and the support team is very dynamic and proactive.
A big Thanks to Edgar Ramos, Ramiro Hittaller and the entire LOadbalancer ADC support team for their professionalism.
best regards,
Moussa ACDQ IT Supervisor

What do you dislike about the product?

nothing to declare, all is going well with Loadbalancer product

What problems is the product solving and how is that benefiting you?

issue to migrate from Wmware to Hyper-v

What do you like best about the product?

The assistance provided by Load Balancer Support was prompt, professional, and highly effective

What do you dislike about the product?

There is nothing to dislike as mentioned support was very professional and eager to assist with resolution

What problems is the product solving and how is that benefiting you?

They currently support our load-balancing infrastructure across our sites.

What do you like best about the product?

I ran into an issue with our secondary load balancer after an upgrade, and the response was both incredibly fast and very thorough. After I emailed Tech Solutions and the suggested steps unfortunately didn’t work, a call was arranged very quickly. I had two techs on the call, and eventually a third, more senior engineer joined, which I really appreciated.

Unfortunately, we weren’t able to save the second load balancer, but they offered to help me set up two brand-new ones. Due to the nature of our business, we weren’t able to facilitate that at the time. Instead, when I asked, they provided the current OS from our primary server so I could recover the second load balancer. Excellent service all around!

What do you dislike about the product?

Nothing at all. The only thing I couldn’t find was any specific commands beyond the standard Linux ones that I could use. That said, it wasn’t really an issue, since I went through everything with tech support.

What problems is the product solving and how is that benefiting you?

We rely on the load balancers for our Aderant billing system, which is the backbone of our company. Getting the second one up and running so quickly was brilliant.

What do you like best about the product?

Support has been excellent and fast, User interface of product is exceptional and support documentation and manuals are vast. Performance of the loadbalancer is outstanding and Integrates easily. I think its very cost effective and multiple options available.

What do you dislike about the product?

I think its a very well rounded product.

What problems is the product solving and how is that benefiting you?

Cheaper than alternatives and great support / documented solutions which suit our needs

What do you like best about the product?

The load balancer can be downloaded as a VM and imported directly into your Hypervisor of choice. The security updates can be be completed online.

Most importantly the support responds timely !

What do you dislike about the product?

The solution is based on KVM and so it seems to be stable. I would update as it operated in the live environment

What problems is the product solving and how is that benefiting you?

We required the load balancer to address load balancing at the web server level and the application level whilst maintaining sticky sessions. We have implemented in the test environment and soon be rolling out to production

What do you like best about the product?

We have been using Load Balancer products for several years now and we are completely satisfied with the quality of the products and especially the quality of the support team. Support has been outstanding during the few times we needed help with our WAF. The WAF is easy to use and just runs constantly without causing us any problems. It was easy to integrate into our network due to the collaboration between Metaswitch and Loadbalancer.

What do you dislike about the product?

I don't have any dislikes regarding our Load Balancer. It works exactly as we expect and rarely needs any maintenance.

What problems is the product solving and how is that benefiting you?

We had quite a lot of hackers trying to access our Metaswitch before installing our Loadbalancer WAF. Sometimes a few were successful at retrieving config files from our Metaswitch. Since the WAF was installed, we have not had any further issues with hackers.