Capillary Loyalty+ Platform

What do you like best about the product?

I use Capillary Technologies Loyalty Program Software to improve customer retention by providing customized rewards. It helps keep all the customer data clean and provides the necessary output. I like the software's efficiency, cost, and features. The initial setup was very easy.

What do you dislike about the product?

I think it could use more features and control for the end user. If these features were available, I wouldn't have to depend on customer support as much, and it would help me grow and improve.

What problems is the product solving and how is that benefiting you?

I use Capillary Technologies Loyalty Program Software to improve customer retention with customized rewards and keep customer data clean to get necessary outputs.

What do you like best about the product?

The varieties of use cases this product can satisfy for any company.

What do you dislike about the product?

There is nothing to be disliked for this product.

What problems is the product solving and how is that benefiting you?

It can solve loyalty program, promotions for customers, tier system and alot of solutions through loyalty+

What do you like best about the product?

It's the best tool I've ever used for tracking thr customer lifecycle data in retail. It's very user friendly and intuitive to use and track the journey of a customer in retail chain. Not just the data management is best but also making any dynamic change in the tool is very easy and fast. With loyalty+ we are solving the problem of business by proper marketing campaigns which is made successful with proper implementation of voucher or points allocation to customer, thus it makes the campaign succesful with it's ease of implementation.

What do you dislike about the product?

Nothing much, just that some functions are slightly misnomer which might create confusion sometimes.also sometimes due to server issues it doesn't give any notification if the configuration has failed or not implemented.

What problems is the product solving and how is that benefiting you?

Loyalty + enables to track the customer journey with the data and makes it easy to implement any real time offer which is a part of marketing campaign. It's implementation is very fast which means any changes required in the business can be made without any delay. The benefits this tool has that it has immense potential to solve the retail problem scenario and with it's user Intuitive and safe mode for any configuration it can be used by anyone with minimal effort.