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Reviews from AWS customer

5 AWS reviews

External reviews

15 reviews
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External reviews are not included in the AWS star rating for the product.


    Manmohan Rao

Managed security rules have protected our public e‑commerce sites and simplified ongoing defense

  • December 09, 2025
  • Review from a verified AWS customer

What is our primary use case?

We are providing support to our end customers who have e-commerce websites that need to be exposed to the public, and for a secure way around, we thought of getting them exposed via the Application Load Balancer to make sure it is exposed at Layer 7 only. While making sure it will be protected, we started using AWS WAF services, where we found that we can utilize a WAF rule set from Marketplace. We started using it, and I got the chance to be part of one of the summits where I heard of F5 Rules for AWS WAF. Since then, I have been using their rule sets for bot protection, web exploit OWASP rules, common vulnerabilities and exposures, and API security, which is a use case we are using to configure these rule sets.

We are using AWS WAF, which has been integrated with the Application Load Balancer to ensure that our Application Load Balancer is secure while it gets publicly exposed.

We thought of starting to use F5 Rules for AWS WAF primarily for DDoS protection nowadays, as AWS native rule sets also provide some protection for DDoS. I found that it demands continuous improvement in these rule sets. Previously, we used native rule sets, but these continuous demands were not listed in it, which led us to an unsecure environment. Now, using F5 Rules for AWS WAF for bot protection, I found that they continuously perform vulnerability scans while these rules come into action. This continuous improvisation ensures that I can build trust against these rules instead of other third-party rule sets.

What is most valuable?

I really appreciate the way F5 Rules for AWS WAF generate reports proactively to show the number of exploits that come in and what remediation has been followed to block such exploits, mainly in the OWASP rule sets.

It has generated value toward us because since these e-commerce websites could become exposed to the public in an unsecure manner, which really no one wants. Now, looking at these rule sets, they ensure that our origin or our application content and code, as well as the application itself or its API, are secure enough, always.

What needs improvement?

An area for improvement I see is that while everything is in good shape, I demand continuous improvisation of these rule sets. However, I am accepting of this. To stay safer from a security perspective, continuous improvisation in these security rules is required to ensure we are always up to date with new attacks.

For how long have I used the solution?

I have been using F5 Rules for AWS WAF in the last two years and I found it to be a good choice compared to other products.

What do I think about the stability of the solution?

F5 Rules for AWS WAF is stable.

What do I think about the scalability of the solution?

Scalability is not a challenge with F5 Rules for AWS WAF, as they are configured within the AWS WAF service, which is reliable and redundant. We have not faced any challenges with the rule set scalability, and that is a positive aspect.

How are customer service and support?

I have reached out to customer support multiple times, especially while configuring rule sets for the first time. The support provided was excellent. I appreciate the assistance; they clearly explained everything, how to configure these rule sets, and what the best options are based on my use case, which helped us shortlist what is required.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used AWS native rule sets and Fortinet rule sets. We switched to F5 Rules for AWS WAF because we found it more competitive. They continuously improve their security rules and keep adding vulnerability protection to their existing rule sets, ensuring we are protected and our applications are safe.

We mainly evaluated AWS native rule sets prior to F5 Rules for AWS WAF.

What was our ROI?

It has absolutely saved money for our security team and time. There are two ways: either we write our own rule sets, which demands significant time, or we can use a more mature tool like F5 Rules for AWS WAF, which has already created these rule sets for perfect use cases like we are using for our end customers. Using F5 Rules for AWS WAF saves us time spent on developing security rules ourselves.

What's my experience with pricing, setup cost, and licensing?

From the pricing perspective, I found it to be comparable to other marketplace rules available in AWS Marketplace. It has competitive pricing.

What other advice do I have?

I advise anyone looking for a great tool to secure their public-facing applications to start using F5 Rules for AWS WAF. These are managed rule sets, so you do not need to worry about continuous improvements or ensuring your application is secure; F5 Rules for AWS WAF will take care of that and is always making the necessary improvements in these rule sets to ensure security.

I am very impressed with the rule sets and the continuous engineering from their security team to ensure the required rule set availability. I really appreciate the fantastic job they are doing.

F5 Rules for AWS WAF can be integrated with AWS CloudFront, Application Load Balancer, Lambda, and API Gateway. I am satisfied with all these services as they are our intermediary points for services exposed to the public or globally.

I gave this product a rating of ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    G Verduci

Application layer protection has improved traffic control and supports my initial security testing

  • December 02, 2025
  • Review from a verified AWS customer

What is our primary use case?

I have been using F5 Rules for AWS WAF for a short time and want to discover more about it.

My main use case with F5 Rules for AWS WAF is testing it out.

I don't have a quick specific example of what I'm testing at this moment.

For now, I don't have anything else to add about my testing experience so far.

What is most valuable?

The best features F5 Rules for AWS WAF offers, from what I've seen or read so far, are application layer protection.

I am referring to application layer protection with F5 Rules for AWS WAF, which stands out to me as using something similar to iRules to protect applications.

F5 Rules for AWS WAF has positively impacted our organization for security through the implementation of traffic rules in our application.

I have noticed specific benefits such as easy management with F5 Rules for AWS WAF, but I think that it's too early to provide a definitive assessment because I started using it only a few days ago.

What needs improvement?

I don't know how F5 Rules for AWS WAF can be improved because I have only been using it for a few days.

I don't have anything to add about the needed improvements for F5 Rules for AWS WAF at this time.

For how long have I used the solution?

I have been working in my current field for about two years.

What do I think about the stability of the solution?

F5 Rules for AWS WAF is stable in my experience so far.

What do I think about the scalability of the solution?

From what I've seen, F5 Rules for AWS WAF's scalability is stable for now.

How are customer service and support?

I have not had any experience with customer support for F5 Rules for AWS WAF yet.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

I had a great experience with the pricing, setup cost, and licensing.

What about the implementation team?

My company does not have a business relationship with this vendor other than being a customer.

What was our ROI?

It's too early to talk about a return on investment with F5 Rules for AWS WAF.

What's my experience with pricing, setup cost, and licensing?

I had a great experience with the pricing, setup cost, and licensing.

Which other solutions did I evaluate?

I did not evaluate other options before choosing F5 Rules for AWS WAF as it was my first time.

What other advice do I have?

It's too early to provide my experience or advice to others looking into using F5 Rules for AWS WAF.

I don't have any additional thoughts about F5 Rules for AWS WAF before we wrap up.

I found this interview at AWS re:Invent.

I gave this review a rating of 8.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Sumit K.

F5 AFM is powerful and advanced software based firewall

  • April 07, 2023
  • Review provided by G2

What do you like best about the product?
F5 advanced firewall is software based firewall solution to provide network security. It can provide real-time visibility in to network traffic and can block traffic real-time. It also has intrusion prevention which is advanced security feature. It can be deployed in a wide range of network environment.
What do you dislike about the product?
It is premium product but still having some performance related issues. Overall its a powerful device with great features.
What problems is the product solving and how is that benefiting you?
It provides the advanced network security in large networks. Better GUI interface for quick setup and configuration. Really advanced firewall in industry.


    David L.

Great Product and has met all our needs!

  • October 15, 2021
  • Review provided by G2

What do you like best about the product?
It has integrated well with what we have and replaced some really old software. It has been a great experience and given us everything we needed.
What do you dislike about the product?
Nothing so far.. the only thing was we had to have some help on the setup due to it being a little complicated.
What problems is the product solving and how is that benefiting you?
giving extra security to some of our internal websites


    Computer Networking

"Firewall Manager for Data Center"

  • September 20, 2019
  • Review provided by G2

What do you like best about the product?
As i am working with ISP Company i need to deal with firewalls.F5 Advanced Firewall Manager are most effective network-level security for enterprises and service providers.Connect securely to VPN within quick time.Connection times are fast and reliable.Web properties and applications in balance and maintain high accessibility level."
What do you dislike about the product?
I think cost is little bit high as compare to other firewall manager.
What problems is the product solving and how is that benefiting you?
*Connection times are fast and reliable.
*It provides full SSL visibility,as well as network-layer and session-layer security.
*Advanced Firewall Manager gives fast and secure access as well as it is high performance firewall.
Recommendations to others considering the product:
Secure protection for data center and cloud,Highly recomended.


    Public Relations and Communications

Got rid of the product

  • March 15, 2019
  • Review provided by G2

What do you like best about the product?
The consistency of appearence; specifically- that when it shows up I can be alerted of potential threats on my computer.
What do you dislike about the product?
I dislike the quality of the browser when this pops up. I’d like to adjust it in my settings but I don’t know how to.
What problems is the product solving and how is that benefiting you?
I’m not solving any business problems per say; it’s moreso if managing my computer and my files to make sure that everything is safe and secure.


    Deanna C.

Protection within an APP

  • March 14, 2019
  • Review provided by G2

What do you like best about the product?
This worked perfectly when remoting in form home. The system ensured protection for both my computer and computer remoting into. The benefit of protecting the companies data, and business, requires thinking about app security first and they excelled. Working for the company 5 years, in a manager role, we never has any security issues using this app. Easy to get in touch with people in support when there are issues. This is also available in any cloud which is a huge benefit as well.
What do you dislike about the product?
There were times it was difficult to log in, not sure if it came from f5 or that company I was working for. The system was slow at times too. This is great for companies with impertinent information. I don't have to many dislikes regarding this app since it was a huge positive for the company.
What problems is the product solving and how is that benefiting you?
This allowed us to work from home and provide service to our customers. Helped connect us to our customers! As our mission statement reflected as always on and this app allowed us to hit our mission statement. This also solves problems for people that need to work from home due to illness or any issues of the sort. There is also a ton of training and information on their website for more information regarding best practices, how to use, and environmental concerns.
Recommendations to others considering the product:
I think you're doing a great job, the only feedback is to make it faster!


    Retail

F5 has a lot of potential

  • March 12, 2019
  • Review provided by G2

What do you like best about the product?
When running smoothly, F5 is awesome. I’m able to access all of the files needed for my business, which is a must have. Makes me feel like I’m in the office sometimes even though I work remotely.
What do you dislike about the product?
F5 has a lot to offer but it could use some improvements. Although it has improved a lot, the constant disconnection hurts as I work remotely and rely on it. I have determined through multiple sources that it is not my ISP but, in fact, F5.
What problems is the product solving and how is that benefiting you?
Definitely great because as soon as we login, we have access to all of the applications we need to do our job. Also great to have as a remote user. Without it, I cannot do my job.


    Health, Wellness and Fitness

Fantastic protection for all PC’s

  • March 12, 2019
  • Review provided by G2

What do you like best about the product?
Great protection. User friendly and easy to load. Really filters things out.
What do you dislike about the product?
It can be hard to load at times but then will pickup.
What problems is the product solving and how is that benefiting you?
Fighting viruses and other problematic sites.


    Translation and Localization

F5 AFM works but use F5 WAF instead

  • March 08, 2019
  • Review provided by G2

What do you like best about the product?
Ddos protection simple and out of the box. The concept of protection out of the box was very attractive.
What do you dislike about the product?
dDos protection broke our applications due to timeouts specified in our web application the two were not initially compatable. The URL filters were very hard to implement
What problems is the product solving and how is that benefiting you?
Provides protection to large scale attacks
Recommendations to others considering the product:
Be careful use the auto-learning functions and stick to it. Do not go too deep into URL filters as that can cause large sweeping impacts. Be careful if something breaks your application it maybe hard to find.