Statseeker provides the basic monitoring status of our network elements, including latency, ping delays, and ping drops. Its strengths lie in a couple of areas. Firstly, it is not an expensive tool. Secondly, it can retain data for up to around two years.

The new version will provide us with useful features. Previously, it only allowed us to monitor devices individually. However, in the newer versions, we can set up a dashboard to monitor the status of an entire site, which provides more insight into any issues across devices, such as delays or packet loss. This functionality is essential for us, especially as SD-WAN users. There are complementary packages in the latest version to help monitor SD-WAN. It will help to explore other monitoring tools to monitor our SD-WAN network.

Retaining all data is the most valuable feature. Statseeker can generate reports or dashboards providing an overview of network interfaces. For instance, it can identify the most utilized interfaces across the network, aiding in robust network management. Additionally, it offers reports on interfaces experiencing issues such as CRCs, enabling troubleshooting to address potential network disruptions.

There is a need for many developments to mature Statseeker. It should provide a study use case to show how it monitors the SD-WAN service.

I have been using Statseeker as an end user for two years. Our company has been using it for 10-12 years. We are using the V5.4.4 of the solution.

The solution is stable. It doesn't cause any issues. Its uptime is great. We never complained of slowness or ineligibility. It's solid and stable. We were not rushing to upgrade because the current setup works. We were happy with the current software version, but we are considering an upgrade for more features.

I rate the solution's stability a ten out of ten.

If you pay for more licenses, then you can scale it easily. Around 20 users are using this solution.

I rate the solution’s scalability an eight out of ten.

The customer support from Statseeker is excellent. They are very responsive whenever we ask for assistance setting up a filter, query, or other feature. Their responsiveness and helpfulness are greatly appreciated.

The solution is cost-effective compared to other tools in the market, especially considering the large number of network elements. Most tools require licensing per device or substantial server resources to maintain the environment. For instance, our team explored another marketing tool four or five years ago and found a significant disparity in the setup fees and annual costs for the same number of devices compared to Statseeker.

The initial setup is easy.

I rate the initial setup a seven out of ten, where one is difficult, and ten is easy.

The solution doesn’t take a lot of manpower.

We are content with our current setup and its features. Additionally, we appreciate Statseeker's responsiveness to our queries and requests for improvements, particularly in monitoring. The upcoming release will offer even more features.

I rate the product's pricing a seven out of ten, where one is cheap and ten is expensive.

One engineer is enough for the solution's maintenance.

There has been a significant improvement in Statseeker in the last few versions. It includes a wallet map and features we plan to implement when deploying the latest or penultimate versions across all our sites. This will significantly assist in identifying sites surpassing thresholds or KPIs, making issue detection much more accessible. The threshold feature is handy for identifying delays and major outages. This graphical map enables us to quickly assess the scope of nationwide problems, allowing for swift action and efficient reporting to management and service providers. This tool facilitates monitoring by visualizing all network elements with their respective coordinates, highlighting any downtimes or issues through color-coded green for operational, orange for approaching thresholds, yellow for minor alarms, and red for critical issues.

The tool is a monitoring tool that helps in identifying problems. It is necessary to have someone trained to set up the dashboards because they might require some programming or specific configuration skills. Once it's configured, it works well. It's not as straightforward as other tools where you plug in the device, and everything works. With Statseeker, you still need to put in some effort to set up your dashboard properly. It requires someone with good training and proficiency in setting up these dashboards. They can benefit the technical and operations teams, providing useful insights into the network and the executive management team to receive reports on the overall network health.

Overall, I rate the solution a seven out of ten.