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User-Friendly Tools and Outstanding Support
What do you like best about the product?
I appreciate how user-friendly all the tools are, and I find that every feature necessary for optimizing my website and ensuring my server runs smoothly is included. The customer support is excellent as well; even when I use the "submit a ticket" portal, they consistently respond within a few hours and are always very helpful.
What do you dislike about the product?
The cost can add up, particularly when you run out of storage and you need an upgrade.
What problems is the product solving and how is that benefiting you?
The thing I appreciate most about cPanel is that I can monitor all the company email accounts in one place and create new domain email accounts in a second. What benefits us most is that in a click or two, I can forward emails from an account that might be down or not working temporarily to an alternative email account, as well as access the emails that didn't come through due to the account being down. Optimizing the DNS records on cPanel is also beneficial..
Effortless Website Management for All Skill Levels
What do you like best about the product?
I appreciate how straightforward it is to manage a website with cPanel. Everything is organized in a clear way, so you don’t need to be technically skilled to feel confident in what you’re doing. cPanel really makes website management easy to implement and accessible, allowing even beginners to take care of tasks that might otherwise feel overwhelming.
What do you dislike about the product?
Over the years, cPanel has grown increasingly expensive. Additionally, if it is not set up correctly or if updates are ignored, websites may be left exposed to potential security threats.
What problems is the product solving and how is that benefiting you?
cPanel’s greatest advantage lies in its user-friendly interface, which neatly arranges all the essential tools—like file management, email configuration, and one-click app installations—into clearly organized sections. Rather than wrestling with complex command lines, you can easily upload files, set up databases, or install WordPress in just a few steps. The platform’s built-in safeguards, such as backup options and SSL setup, provide reassurance, while the straightforward, step-by-step design allows you to learn as you go without feeling lost. Overall, cPanel simplifies website management, making it accessible and empowering even for those new to the process.
Feature-Rich and Widely Supported, But Pricey and Lacks Some Backup Options
What do you like best about the product?
cPanel is the most famous web host server control panel that is almost exists on all known hosting service providers, it comes with multiple versions suits for server moderator, reseller, and the one with client directly to mange their account. It integrates with multiple services like: Softaculous (install all famous scripts like WordPress, OpenCart, etc.), Exim mail service, LiteSpeed server, ImunifyAV antivirus, and many others. I use it always to manage my clients' websites, it has API to help developers integrate their services with the control panel
What do you dislike about the product?
The price is very high in comparison with alternatives, and cPanel company keeps raising their prices. There is no backup solutions for popular cloud storage like: Microsoft OneDrive, and pCloud. cPanel cannot be installed on Windows servers. Support is not Free.
What problems is the product solving and how is that benefiting you?
Server security, hosting multiple websites on my servers, running webmail service.
Easy to Use and Secure with Many Features, but Pricey
What do you like best about the product?
easy to use
secure
easy to install
number of features and compatible with many thirdparties
secure
easy to install
number of features and compatible with many thirdparties
What do you dislike about the product?
Prices are a bit high and cpanel and whmcs prices increases almost every year and this is not sustainable for us resellers.
What problems is the product solving and how is that benefiting you?
automated monitoring, i barely login to my admin account everyday, And emails are secured
Its like a one stop mobile shop
What do you like best about the product?
Access to all my clients' business email addresses in one place, I can manage disk space, create or delete addresses, change user names & passwords, set up forwarders, filters, set up calendars, configure device setup, and access the portal anywhere, it's all in one place
What do you dislike about the product?
The "help" documentation is designed like a wormhole, each step has linked explanations that take the reader further and further away from the instructions you wanted to read, ending up lost and stuck
What problems is the product solving and how is that benefiting you?
Access to all my clients' business email addresses in one place, I can manage disk space, create or delete addresses, change user names & passwords, set up forwarders, filters, set up calendars, configure device setup, and access the portal anywhere, it's all in one place
Hosting Control Panel
What do you like best about the product?
mature web hosting control panel, widely recognized for its broad feature set and consistent performance in managing Linux-based hosting environments. The interface is organized into logical sections, which simplifies navigation for both novice and experienced users. Key technical features include:
• File Management: The File Manager enables direct upload, editing, and organization of files, reducing the need for external FTP clients. FTP account management and active connection monitoring are integrated, with options for anonymous FTP (though this can introduce security risks).
• Email Administration: The panel supports the creation and management of multiple email accounts, with built-in tools for spam filtering, autoresponders, and webmail access. Email-related DNS records (SPF, DKIM) can be configured directly from the dashboard.
• Domain and DNS Tools: Adding addon domains, subdomains, and redirects is straightforward. The DNS Zone Editor offers granular control over DNS records, supporting complex configurations from a single interface.
• Database Management: MySQL database creation and management are handled through both a dedicated interface and phpMyAdmin integration, with backup and restore options available for data protection.
• Security Features: SSL/TLS certificate management, password-protected directories, IP blocking, and hotlink protection are accessible without requiring command-line intervention. Two-factor authentication is available for enhanced account security.
• Automation and Software Installation: Softaculous integration allows one-click installation of popular applications like WordPress, while cron job scheduling automates routine tasks.
• Resource Monitoring: Real-time metrics for CPU, bandwidth, and storage usage are available, alongside access logs and error tracking utilities.
• Backup and Restore: Users can perform manual or scheduled backups, with a step-by-step Backup Wizard to facilitate recovery operations.
• File Management: The File Manager enables direct upload, editing, and organization of files, reducing the need for external FTP clients. FTP account management and active connection monitoring are integrated, with options for anonymous FTP (though this can introduce security risks).
• Email Administration: The panel supports the creation and management of multiple email accounts, with built-in tools for spam filtering, autoresponders, and webmail access. Email-related DNS records (SPF, DKIM) can be configured directly from the dashboard.
• Domain and DNS Tools: Adding addon domains, subdomains, and redirects is straightforward. The DNS Zone Editor offers granular control over DNS records, supporting complex configurations from a single interface.
• Database Management: MySQL database creation and management are handled through both a dedicated interface and phpMyAdmin integration, with backup and restore options available for data protection.
• Security Features: SSL/TLS certificate management, password-protected directories, IP blocking, and hotlink protection are accessible without requiring command-line intervention. Two-factor authentication is available for enhanced account security.
• Automation and Software Installation: Softaculous integration allows one-click installation of popular applications like WordPress, while cron job scheduling automates routine tasks.
• Resource Monitoring: Real-time metrics for CPU, bandwidth, and storage usage are available, alongside access logs and error tracking utilities.
• Backup and Restore: Users can perform manual or scheduled backups, with a step-by-step Backup Wizard to facilitate recovery operations.
What do you dislike about the product?
There are several areas where cPanel falls short, especially for users with advanced requirements or those sensitive to operational costs:
• Pricing: The cost of cPanel licenses has increased substantially in recent years. For hosting providers and end users alike, these recurring fees can become a significant portion of overall infrastructure expenses, sometimes exceeding the cost of the server itself.
• Resource Consumption: cPanel can be resource-intensive, particularly on lower-end VPS or shared hosting environments. This overhead may impact site performance when server resources are already constrained.
• Pricing: The cost of cPanel licenses has increased substantially in recent years. For hosting providers and end users alike, these recurring fees can become a significant portion of overall infrastructure expenses, sometimes exceeding the cost of the server itself.
• Resource Consumption: cPanel can be resource-intensive, particularly on lower-end VPS or shared hosting environments. This overhead may impact site performance when server resources are already constrained.
What problems is the product solving and how is that benefiting you?
cPanel has addressed several operational challenges common in our web hosting context:
• Centralized Management: By consolidating file, email, domain, and database management into a single interface, cPanel reduces the need for multiple tools or command-line expertise.
• Operational Efficiency: Routine tasks such as site creation, email setup, SSL installation, and backups are automated.
• Scalability: With WHM integration, managing multiple accounts and services across a server is practical and organized.
• Security Posture: Built-in security tools help enforce best practices, such as SSL deployment and access restrictions.
• Disaster Recovery: Regular backup and restore capabilities provide a safety net against data loss or failed updates.
Despite its strengths, the increasing costs, support limitations, and resource demands mean cPanel is no longer the default choice for our hosting scenario.
• Centralized Management: By consolidating file, email, domain, and database management into a single interface, cPanel reduces the need for multiple tools or command-line expertise.
• Operational Efficiency: Routine tasks such as site creation, email setup, SSL installation, and backups are automated.
• Scalability: With WHM integration, managing multiple accounts and services across a server is practical and organized.
• Security Posture: Built-in security tools help enforce best practices, such as SSL deployment and access restrictions.
• Disaster Recovery: Regular backup and restore capabilities provide a safety net against data loss or failed updates.
Despite its strengths, the increasing costs, support limitations, and resource demands mean cPanel is no longer the default choice for our hosting scenario.
If your cPanel ID gets messed up, you have no way to get support!
What do you like best about the product?
Love how easy it is to use and manage servers with.
What do you dislike about the product?
Support, it's gone into the toilet. We purchased a new cPanel license from the cPanel store but our cPanel ID won't let us sign in or send a support request. I've tried all channels but can't get to anyone. I'm regretting not using a different panel like Directadmin or another
Update, I had to resort to Facebook messenger to get this resolved.
Update, I had to resort to Facebook messenger to get this resolved.
What problems is the product solving and how is that benefiting you?
Makes managing servers easy but support is the worst its ever been.
User-Friendly Interface and Loaded with features
What do you like best about the product?
Easy Software Installation
Comprehensive Feature Set
Backup and Restore Tools
Multi-User Access with WHM
Comprehensive Feature Set
Backup and Restore Tools
Multi-User Access with WHM
What do you dislike about the product?
Cpane/WHM Licensing Costs Have Increased
What problems is the product solving and how is that benefiting you?
Managing Multiple Services in One Place
Manual Website and CMS Setup
SL and Security Configuration
Manual Website and CMS Setup
SL and Security Configuration
experience with CPanel- Honest review
What do you like best about the product?
manage each and everything in single control panel ,easily host our email on this and main thing we are easy built our site using wordpress in cpanel
What do you dislike about the product?
i am very much satisfied with cpanel so nothing disliking in it
What problems is the product solving and how is that benefiting you?
built site using site builder and wordpress and easily manage and host our email on it
Best Environment for deploying wordpress
What do you like best about the product?
Its really easy to use with really great number of features
What do you dislike about the product?
C-panel has been always an easy to use tool for us, no nothing to dislike around it
What problems is the product solving and how is that benefiting you?
Wordpress hosting and managing through integrated Apps
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