Cisco Catalyst 8000V SD-WAN & Router - PAYG - DNA Advantage
Centralized monitoring has improved branch connectivity and reduced troubleshooting time
What is our primary use case?
My main use case for Cisco Catalyst SD-WAN is managing and monitoring SD-WAN connectivity across branch locations. I primarily use it to monitor network health, troubleshoot tunnel and routing issues, configure policies, and ensure stable connectivity between branches and the data center. It also helps me quickly identify network problems, reduce downtime, and maintain secure, reliable application performance. In my day-to-day role, it plays an important part in incident management, network monitoring, and troubleshooting.
One example from my daily work is when a branch office reported an intermittent connectivity issue. Using Cisco Catalyst SD-WAN, I checked the tunnel status, link health, and reviewed routing information from the central dashboard. This helped identify that one WAN link was unstable. After coordinating with the ISP and verifying the link was good, the branch connectivity was restored with minimal downtime. The centralized visibility and troubleshooting feature made it much faster to identify the issue and resolve it.
How has it helped my organization?
Cisco Catalyst SD-WAN is a valuable solution for my organization. It provides centralized management, good visibility, and helps us to reduce issue resolution time and improve network reliability.
Cisco Catalyst SD-WAN has had a positive impact on my organization by improving network reliability and simplifying branch connectivity management. The centralized dashboard provides better visibility into the network, allowing us to identify and resolve issues more quickly. It has reduced troubleshooting time, improved application performance through intelligent path selection, and minimized downtime. Overall, it has increased operational efficiency and helped my IT team to manage the SD-WAN environment more efficiently.
Since implementing Cisco Catalyst SD-WAN, we have seen faster troubleshooting and improved network visibility. The centralized dashboard allows us to identify connectivity issues much more quickly, reducing the time needed to diagnose and resolve incidents. We have also experienced fewer service disruptions because traffic failover maintains connectivity when WAN links have a problem. Overall, it has improved operational efficiency, reduced downtime, and enabled my team to manage the network more efficiently.
What is most valuable?
The features I find most valuable in Cisco Catalyst SD-WAN are centralized management, real-time monitoring, and policy-based automation. The centralized dashboard gives me a clear view of all branch sites, making it easy to manage and monitor tunnel health, bandwidth usage, and device status from one place. Real-time monitoring helps identify issues quickly, while automation simplifies configuration changes and reduces manual effort. These features have improved operational efficiency, reduced troubleshooting time, and helped maintain stable connectivity across the SD-WAN environment.
One additional feature I value in Cisco Catalyst SD-WAN is the centralized dashboard, which gives a complete view of the SD-WAN environment from a single interface. It makes monitoring devices, link performance, and tunnel status much easier. The built-in troubleshooting tools reduce resolution time, and the policy-based management ensures consistent configuration across all branch locations. Overall, these features simplify day-to-day operations.
What needs improvement?
Cisco Catalyst SD-WAN is a strong and reliable SD-WAN solution, but there are a few areas where it could be improved. The user interface could be more intuitive for new users, and reporting and analytics could provide deeper insights with more customizable dashboards. I would also appreciate faster software upgrades, better log correlation for troubleshooting, and more built-in automation features to reduce manual configuration. It is a robust platform that has significantly improved network management and operational efficiency.
Better documentation with real-world examples, improved third-party integration, and more detailed monitoring dashboards would make Cisco Catalyst SD-WAN even more effective.
For how long have I used the solution?
I have been using Cisco Catalyst SD-WAN for about one year in my current role.
What do I think about the stability of the solution?
Cisco Catalyst SD-WAN is stable in the market, and many more organizations can use it because it is very simple to use and has no complexity for the user. It is very straightforward for both the user and the organization because all users in any organization have few problems with it, and it is more efficient to use and much easier.
What do I think about the scalability of the solution?
Cisco Catalyst SD-WAN separates the control plane from the data plane. Its controller architecture is highly matured, making it one of the most valuable and reliable LAN platforms for large enterprises. This is why it has strong scalability. It can also be managed from a single dashboard for all branch locations from a single place. I do not have to travel to the branches for configuration or any troubleshooting steps. All of these steps I can do from a single place and a single dashboard.
How are customer service and support?
Customer support is very appreciated.
Which solution did I use previously and why did I switch?
We previously used a fragmented, multi-vendor legacy infrastructure combined with traditional MPLS circuits. Previously, we used a 1121 series SD-WAN router, which was impacting my organization's provisioning and management of the multiple branches from a single dashboard and from a single location. It is very amazing and useful, and very straightforward and easier to manage with every employee in the organization.
What was our ROI?
There is a tangible return on investment, primarily realized through a drastic reduction in network downtime and operational man-hours. The network provisioning and development time decreased by up to seventy to eighty percent. With Zero Trust provisioning via the Catalyst Center and Meraki dashboard, new branch offices are configured in hours instead of weeks, freeing engineering teams to focus on strategic initiatives rather than manual deployment. This is a benefit of Cisco Catalyst SD-WAN and it is decreasing the manual work.
What's my experience with pricing, setup cost, and licensing?
Cisco offers premium enterprise capabilities, but its pricing, setup cost, and licensing models represent the most significant hurdles for IT organizations. Cisco hardware commands a premium price tag compared to competitors like Juniper. Cisco provides good licensing models, and the cost is higher, but the product it is providing is amazing.
Which other solutions did I evaluate?
We evaluated several industry-leading SD-WAN platforms during our proof of concept.
What other advice do I have?
Cisco's operational efficiency in an IT environment generally involves balancing its strong central automation features against its complexity. Tools like Cisco Catalyst Center, Meraki dashboard, and Intersight offer a unified control plane. They allow network teams to push global policy changes, software updates, and configurations to hundreds of devices simultaneously, instead of managing them individually.
Cisco optimizes the digital experience in hybrid and distributed setups by ensuring application performance, seamless collaboration, and deep visibility. Cisco achieves this optimization through three primary mechanisms. It automatically connects branch offices directly to cloud SaaS applications like Microsoft 365. Cisco SD-WAN routes traffic over the best path based on real-time latency.
Cisco's end-to-end visibility is industry-leading, primarily due to its integration of ThousandEyes and full-stack observability across traditional network silos. Traditional monitoring stopped at the enterprise firewall, but Cisco's ThousandEyes extends visibility across the public internet, ISP, and cloud provider networks like AWS, Azure, and Google Cloud. Cisco Catalyst SD-WAN eliminates blind spots, instantly seeing outside the corporate network into the public ISP transit provider and cloud networks. Instead of chasing individual routers, engineers can pinpoint hop-by-hop latency or packet drop within seconds. A shared source of truth aggregates data across the application, security, and network, giving all teams identical metrics. System administrators, network engineers, and SaaS developers stop debating ownership and focus on identifying the problem.
Cisco Catalyst SD-WAN has been deployed in a public cloud through Amazon Web Services. I gave this review a rating of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
New site-based policies have transformed regional control and improved uptime across locations
What is our primary use case?
Cisco Catalyst SD-WAN has been in use for a year and a half, which is when we first started deploying it. We are now finalizing that deployment in our environment and are almost exclusively switching over from our old SD-WAN solution to the Cisco-based one.
What is most valuable?
I appreciate the control that we have with Cisco Catalyst SD-WAN. With the previous solution that we had, we could not build independent tunnels to each SD-WAN appliance, as they were all aggregated. Now we have considerably more freedom. We no longer have to speculate whether one thing going down means we lose an entire region of the firm; instead, everything is site-by-site based.
Cisco Catalyst SD-WAN helps us specifically through the control of policies. With Catalyst, we are able to build out these policies at a regional level. Rather than relying on a centralized location, we have been able to distribute this across the country. We are able to target bigger regions and optimize traffic flow for those specific regions instead of being locked into whatever the previous vendor was providing us.
What needs improvement?
For our environment, there are some bugs with how we interpret data in terms of circuit usage, for example. This has been on our to-do list for a while because it has been broken. We have not been able to get it to work quite right specifically for our environment. We have been trying to get support and push for that resolution because for our metrics, it is valuable. Having a blank screen instead of this data can be intimidating, so we are trying to get that fixed.
For how long have I used the solution?
I have been working in my field professionally for about three years.
What do I think about the stability of the solution?
Cisco Catalyst SD-WAN has been fine for the most part. We tend to play it safe and use versions that have been tested more thoroughly, rather than necessarily old versions. Issues we might have run into stem from us being out of date, such as wanting to implement and use something that was actually on a newer version that we just had not had time to upgrade to.
How are customer service and support?
I would rate Cisco's operational efficiency in my IT environment very highly. At this point, we are almost an entirely Cisco-based organization, and everything that we operate on for the most part is Cisco-based. We have good support from Cisco, and I think we are happy with how everything is going.
Which solution did I use previously and why did I switch?
Before, our solution was VMware VeloCloud, which was then purchased by Arista recently, and that is what we are switching away from.
How was the initial setup?
I was not involved with the pricing, setup cost, and licensing too much. We did run into some licensing issues in the beginning, but it was through the vendor and the provider that we were using, not necessarily a Cisco thing. If that had not been involved, the process would have been smoother.
What was our ROI?
The increased uptime with Cisco Catalyst SD-WAN has been a return on investment.
What other advice do I have?
We have been focusing on fast deployment and then going back to tweak policies and figure out which features we want. I would rate this review a 10.
Improved WAN connectivity has reduced latency and simplifies secure deployments and troubleshooting
What is our primary use case?
The main use case is WAN connectivity.
What is most valuable?
The features that I like the most about Cisco Catalyst SD-WAN are that it is secure, cheaper, and once you know it, it's easy to deploy.
An example of how these features have benefited our organization is that we have reduced latency and we can troubleshoot faster for packet loss and jitter.
What needs improvement?
I think Cisco Catalyst SD-WAN could be improved because too many vulnerabilities come up, so upgrading it is a challenge, and the hardware keeps changing; we moved from Viptela 1K to 2K, then again to the Cisco Catalyst router, so it's an expense.
For how long have I used the solution?
We have been using Cisco Catalyst SD-WAN in our new company for eight years.
What do I think about the scalability of the solution?
Cisco Catalyst SD-WAN scales with the growing needs of our organization at a level of eight.
How are customer service and support?
I evaluate the customer service and tech support as good support.
Which solution did I use previously and why did I switch?
Before adopting Cisco Catalyst SD-WAN, a decision had already been made regarding the solution when I was onboarded.
How was the initial setup?
I describe the experience with deploying Cisco Catalyst SD-WAN as initial deployment taking some time, but once deployed, it's easy to roll out changes.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that it is very tedious.
What other advice do I have?
Cisco does not optimize the experience in a hybrid or distributed enterprise setup for us since we don't have hybrid; it's all on-premises.
We face no specific challenges with hybrid and distributed enterprise networks because we don't have hybrid networks.
My impression of the end-to-end visibility offered by Cisco is that it is a managed solution, and while we reach out to our managed vendor for visibility, I think it is something we should explore more; during troubleshooting, we don't use that tool as much as we would prefer.
I give this review an overall rating of nine.
Faced complex visibility and policy challenges but have improved basic traffic routing control
What is our primary use case?
I have used Cisco Catalyst SD-WAN as a customer. I am a customer of Cisco, and I have been a customer rather than a partner of Cisco.
What is most valuable?
The features are useful, but it is more about how insightful these features are and how easily you are able to understand the flow and mitigate a threat. Although those features exist in Cisco Catalyst SD-WAN, the lack of visibility makes it very difficult to find out what precisely is being monitored through the advanced threat prevention features of Cisco Catalyst SD-WAN Viptela solution. The features are undoubtedly useful, but at the end of the day, it boils down to how easily you can see the insights provided by the solution. I feel Cisco slightly lacks in that aspect. It could be because the hardware itself is a router with added security functionality, while in Fortinet or Palo Alto, those systems are intrinsically firewalls with security capabilities built-in, and routing added on top. Hence, the visibility part in those solutions is better compared to Cisco Catalyst SD-WAN, since it is not a logging device.
What needs improvement?
I have found some other solutions more insightful and user-friendly as compared to Cisco Catalyst SD-WAN, but the basic SD-WAN functionality is good enough. I am using it only because it was done as a pilot project, specifically for my 60 to 70 sites. For the majority of the sites, I am using Fortinet's Secure SD-WAN solution and I found that more viable and more in alignment with my requirements.
For example, there is not any Internet Service Database available in Cisco Catalyst SD-WAN intrinsically. If I want to write a policy based on applications, I am not able to write it, at least in Cisco Catalyst SD-WAN Viptela deployment that we have done, and that is fairly easy to do in Fortinet. The second issue is the logging capability. I think the visibility that Fortinet Secure SD-WAN has is not even comparable. Cisco Catalyst SD-WAN does not provide that sort of insight or control as far as traffic steering is concerned.
With respect to the SLAs, I barely know which sort of SLAs are violated in Cisco Catalyst SD-WAN, so I do not have clear visibility on where the traffic is moving from at my spoke or hub locations. I believe Fortinet gives me a very clear picture of where the traffic is going. Overall visibility, whether it is data traffic or logs, is much better in Fortinet compared to Cisco Catalyst SD-WAN.
The complexity of Cisco Catalyst SD-WAN Viptela is noticeable and quite complicated to configure. If something breaks, you have to involve TAC and others to fix it. On the contrary, you can work with underlays. Even if your IPsec overlay tunnel is down, it does not impact your production. Thus, we find Fortinet's solution significantly better than Cisco Catalyst SD-WAN solution.
I have used Application-aware Routing in Cisco Catalyst SD-WAN. However, I found it to be very complicated, especially regarding policy writing. For my breakout of VC traffic, we had to write a bunch of IP addresses for Zoom, Webex, and others. Presently, it can only identify Webex as an application, and I highly doubt whether there is any application identification for Zoom and other platforms, as we were not able to find it during our implementation. It is done through static whitelisting of the IPs, which is not a scalable solution since IPs can change at any time. Overall, the application-aware routing policies are not as flexible and scalable as the Internet Service Database feature of Fortinet provides.
The struggles encompass policy writing, logging capabilities, traffic visibility, and complex configuration. There is also the issue of load balancing. We have faced considerable challenges with traffic load balancing between the links. Although the SLA targets are configurable, understanding how traffic flows is challenging, making troubleshooting exceedingly difficult. Overall, I find it a quite complicated solution with not that much operational usability.
For how long have I used the solution?
I have been working with Cisco Catalyst SD-WAN for close to two and a half years now.
What do I think about the stability of the solution?
The basic functionality and the control connections created are complicated, and a simple issue in the control connections between the fabric causes numerous complexities that demand extensive troubleshooting time.
What do I think about the scalability of the solution?
It is done through static whitelisting of the IPs, which is not a scalable solution since IPs can change at any time.
How are customer service and support?
The complexity of Cisco Catalyst SD-WAN Viptela is noticeable and quite complicated to configure. If something breaks, you have to involve TAC and others to fix it.
Which solution did I use previously and why did I switch?
We are using Cisco Catalyst SD-WAN infrastructure primarily because we have invested in it after using ISR 4K routers and the legacy IWAN solution, which is the predecessor of SD-WAN, Intelligent WAN. Since the devices still have an operational life left, we want to leverage that.
What other advice do I have?
I have already settled with Cisco ISE after visiting the website a few months ago where I researched Cisco ISE and other Cisco products. I have already procured the Cisco ISE solution. There are some other products as well. We are using Cisco ACI as well. Cisco ACI stands for Application Centric Infrastructure. Cisco Catalyst SD-WAN Viptela is also being used and we are using Cisco ACI as well. I am not sure how Cisco Catalyst SD-WAN supports cloud environments because our deployment is on-premises. Therefore, I cannot comment on the vAnalytics and other solutions that could enhance security or visibility since I have not used them myself. My overall review rating for this product is four out of five.
Has provided reliable support and improved deployment experience with a simpler interface
What is most valuable?
In my view, Cisco Catalyst SD-WAN would be less effective when it comes to SD-WAN functions compared to Versa.
The overall operability of Versa is better than Cisco Catalyst SD-WAN. As a seller, I still find Cisco Catalyst SD-WAN to be a little complicated.
The ease of use, interface, and implementation are better with Versa.
Functionality-wise, both Versa and Cisco Catalyst SD-WAN possibly would be at par. I would not comment on that for sure, but from the deployment perspective, I still feel Versa has got an easy interface to get things managed.
The integrated threat protection and end-to-end encryption features in Cisco Catalyst SD-WAN are good.
What needs improvement?
More or less, it's the same with Cisco in terms of complexity and pricing, so there's not much of a difference. They might want to consider incorporating features seen in Versa or other competitors to improve their points.
How are customer service and support?
I would rate the technical support by Cisco as nine out of ten.
That's even a little bit better than what Versa has, because Cisco engineers can be found everywhere compared to Versa. This is an advantage that they carry.
What other advice do I have?
Cisco Catalyst SD-WAN is positioned ideally where customers already have Cisco routers and other equipment, making migration to Cisco Catalyst SD-WAN easier. In these use cases, Cisco Catalyst SD-WAN is very competitive.
When discussing application-aware routing features, this is a standard feature all the OEMs are offering.
Cisco Catalyst SD-WAN would be more expensive compared to Versa. I have been a partner and reseller of both Versa and Cisco.
I rate Cisco Catalyst SD-WAN eight out of ten.
Reliable Virtual Router for Secure Cloud Connectivity
Comprehensive support and ease of implementation enhance operational efficiency
What is our primary use case?
The main use cases for Cisco Catalyst SD-WAN are in the retail sector and enterprise. The product is used for Cisco routing, specifically for configuring traffic engineering with protocol BGP.
What is most valuable?
With Cisco Catalyst SD-WAN, I have centralized orchestration and management. The transport independence of MPLS or connectivity and internet connectivity is another excellent feature. End-to-end segmentation is also provided.
I use the application-aware routing feature. Cisco Catalyst SD-WAN supports dynamic police-based routing decisions based on application type or different performance metrics such as jitter or latency.
The benefit of that feature is that it improves user experience. The principal benefit of application-aware routing is that critical applications are prioritized or routed over the best performing paths to reduce outages and service degradation. There is full visibility of applications.
Cisco Catalyst SD-WAN has integrated security features which include base firewall, URL filtering, IPS, and secure segmentation, and it supports integration with other Cisco products such as Umbrella or Snort. This feature is beneficial for the client because the information is secure.
It is important that Cisco Catalyst SD-WAN supports cloud, on-premises, and hybrid environments for my organization because it allows for scalability and faster deployment in the cloud. It reduces operational needs because I don't need to manage physical controller hardware, and updates and maintenance can be centralized and automated.
The zero-touch provisioning feature is very important for the speed of deploying new branch locations. I can deliver the device to the branch, and it is important because simplified deployment makes the implementation start more easily since devices are auto-configured and authenticate without manual intervention.
What needs improvement?
Cisco can improve Cisco Catalyst SD-WAN by simplifying licensing and platform integration with other Cisco products such as Catalyst Center or solutions with Meraki.
A license needs to be permanent for me. The client feels that it is very expensive.
For how long have I used the solution?
I have used Cisco Catalyst SD-WAN for two years.
I have experience with the Cisco Provider Connectivity Assurance, but I haven't configured it. I am currently working in pre-sales.
How are customer service and support?
I would rate Cisco's support, their customer service, and technical support as excellent. The support of Cisco is very good, and the attention is immediate.
How would you rate customer service and support?
Positive
What other advice do I have?
I have sixteen years of work experience in enterprise architecture with Cisco, including networking, switching, routing, and solution SD-Access.
AWS is the main cloud provider in my use cases.
My company, Sonda, is a Gold partner of Cisco.
I am a solution architect at Sonda.
I rate this solution 10 out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Support and management capabilities deliver strong client satisfaction
What is our primary use case?
The main use cases for Juniper vSRX would be primarily for a data center scenario device, and there's a significant focus on the other core elements.
Cisco Catalyst SD-WAN's main use cases for us will be data center deployment for enterprise level.
What is most valuable?
The most useful feature for Cisco Catalyst SD-WAN is the single pane of glass management because we also use Meraki onsite. It's a standard Cisco solution, and because Cisco is who they are and what they can provide, we use Cisco for compute and network, and we use NetApp for storage, so that's what we generally do.
I have absolutely seen scenarios where the decentralized management capability improved operations and workflows.
What needs improvement?
There's nothing I could put my finger on right away for improvements in Cisco Catalyst SD-WAN. There is definitely nothing that Juniper does that Cisco doesn't do. Cisco will do everything Juniper does and then some. The negative, or the downside of Cisco is the knowledge base; you need to be a little bit more tech-savvy and network-savvy to work with Cisco, while Juniper is a lot more user-friendly from what I can see, especially in terms of configuration and any kind of roll back. But in terms of market leaders, Cisco is capable of doing anything you want it to do, as far as I can see.
For how long have I used the solution?
I have just recently been working with Juniper.
How are customer service and support?
I have contacted Cisco support for one-on-one support for a very unique or bespoke configuration where there are a lot of rules and policies going on in the background, maybe some interconnecting or conflicting with one another, but in terms of the actual product or problems with the product, nothing I'm aware of.
I would consider Cisco support a 10 out of 10.
What was our ROI?
In my experience, customers are realizing the return on investment with Cisco in 12 months. Within the year, I've done work with customers in the last couple of years that we've upgraded from Avaya six to Cisco Catalyst SD-WAN in a Cisco network environment, and they are now back to do that with the remainder of their company, so they've realized the value in 12 months and are willing to invest in the remainder of their organization.
What other advice do I have?
I am working on the Juniper vSRX solution.
I work with switches, routers, firewalls, and any IT consultant tasks, and I work at the core. I have a CCNA, and I'm actually doing a Juniper certification exam in 3 hours, so I continually work on upskilling, as part of what I do.
If it's enterprise level, you'll deploy your Cisco Catalyst SD-WAN in a couple of hours. You can draw it down there if you've already got a Catalyst or an existing environment. If you are starting up from scratch, it's hard to put a timeframe on it because it depends on criteria, but if you're replacing something with a Cisco Catalyst SD-WAN and you know what you're doing along with using the CLI and your backups, a couple of hours would be plenty of time, a half a day or maybe a little bit more wouldn't hurt.
There are AI features, and I'm not 100% privy to them because I just haven't been involved in that element, but they do exist.
I would rate Cisco Catalyst SD-WAN an eight.
My title is Information Technology Consultant at a company named Island Networks.