Provides robust cybersecurity capabilities with excellent customer support
What is our primary use case?
Fortinet FortiAnalyzer is used for vulnerabilities with cyber attacks.
The clients are in different industries, including private sectors such as retail, industry, healthcare, financial, banks, and others. There are no government clients.
For clients in banking, financial, and retail sectors, Fortinet FortiAnalyzer prepares them for attacks and helps prevent security incidents.
What is most valuable?
The predictive analytics of Fortinet FortiAnalyzer is very valuable for clients because this solution has a complete architecture for cybersecurity.
The ability to create custom reports and dashboards has helped improve understanding and provided clients with better cybersecurity solutions through the analyzer.
The integration of Fortinet FortiAnalyzer with SIEM solutions and other security solutions is very important because client solutions are not heterogeneous. Clients typically have multiple solution providers, making communication between all systems crucial.
What needs improvement?
Fortinet FortiAnalyzer can become even better with integration with other product providers and solution providers.
For how long have I used the solution?
I have five years of experience with Fortinet FortiAnalyzer.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The customer service and technical support with Fortinet is very good. I have experience with two different client service models: on-premise solutions and MSP services on a monthly basis. On a scale from 1 to 10, I would rate it as nine.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Some clients did move to Fortinet from other solutions before, and they have had good experiences with the solution.
How was the initial setup?
The initial setup is not complex; it is straightforward.
What was our ROI?
The return on investment is very good, and the price-performance ratio is excellent. On a scale of 1 to 10, I would rate their return on investment as eight.
What's my experience with pricing, setup cost, and licensing?
I have experience with pricing, licensing, and setup costs as I prepare quotes for clients. While Fortinet FortiAnalyzer might be more expensive than some other solutions, it remains very competitive in the market.
Which other solutions did I evaluate?
I do not know the main differences between Fortinet and Cisco or Fortinet and Palo Alto.
What other advice do I have?
I have experience with Fortinet solutions and am familiar with FortiReporter, FortiManager, and Fortinet FortiAnalyzer.
I sell FortiGate but work only in commercial roles. My clients do not use Fortinet FortiAnalyzer with AWS, though I work with various cloud providers including AWS, Google, Azure, Huawei, and IBM for cloud solutions, both private and public.
The solution is very important for clients to complete their architecture in cybersecurity. Clients need the cyber analyzer and reporting analyzer to complete their security posture.
Overall rating: 9 out of 10.
Enables efficient detection of data leaks and improves security analysis with comprehensive dashboard creation
What is our primary use case?
We are using Fortinet FortiAnalyzer to detect and identify data leaks.
We look for firewall logs, router logs, and switch logs in Fortinet FortiAnalyzer for predictive analytics.
My organization uses Fortinet FortiAnalyzer's compliance report templates.
What is most valuable?
I think Fortinet FortiAnalyzer is the best security solution in the world. It's similar to Splunk, and they are doing a good job.
I am creating dashboards for my analysis, and it's not too complicated to make them.
The importance of Fortinet FortiAnalyzer's integration with Security Information and Event Management rates at seven or eight.
What needs improvement?
The UI needs to be improved in future updates.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for two years.
What was my experience with deployment of the solution?
The deployment was very easy and took one hour to install the product.
How are customer service and support?
The technical support deserves a rating of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I use Splunk for log management.
How was the initial setup?
The installation of the product took one hour.
What about the implementation team?
I was the only person who installed the product and took part in the installation.
Which other solutions did I evaluate?
I didn't evaluate any alternatives for Fortinet FortiAnalyzer.
What other advice do I have?
We are using a private cloud deployment.
We are using Cisco and Forti Endpoints.
I rate Fortinet FortiAnalyzer an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Management becomes centralized with effective logging
What is our primary use case?
I use Fortinet FortiAnalyzer to consolidate all our logs and traffic details in one box with a single GUI.
What is most valuable?
The features that are most effective for me in Fortinet FortiAnalyzer are easy to manage. Fortinet FortiManager is also a great product to manage multi-site management options and other tools.
The capability of logging in Fortinet FortiAnalyzer is great because there is no need to go to each individual box to check the traffic details. We can collect everything in Analyzer and check from a single console.
What needs improvement?
Fortinet FortiAnalyzer could be improved by enabling features such as predictive analysis. We should implement AI features, correlation of different logs, and have predictive analysis, including alerts for policy violations.
AI features would enhance Fortinet FortiAnalyzer significantly.
For how long have I used the solution?
I have worked with Fortinet FortiAnalyzer for almost three years.
What was my experience with deployment of the solution?
The deployment of Fortinet FortiAnalyzer is very easy because we have it virtual.
What do I think about the stability of the solution?
The stability of Fortinet FortiAnalyzer is consistently stable.
What do I think about the scalability of the solution?
The scalability of Fortinet FortiAnalyzer is quite normal and easy to scale, with no restrictions or limitations.
Scaling Fortinet FortiAnalyzer is expensive.
How are customer service and support?
The technical support from Fortinet is adequate, but it varies case by case. Some issues are resolved easily with good support, while sometimes it is less effective. I would rate it as average seven.
I am not satisfied with the skills of the support team. The response time is faster, but the level one team has some shortages in skills. When issues are escalated, we get better feedback.
How would you rate customer service and support?
What was our ROI?
Fortinet FortiAnalyzer saves time, but it's debatable on any savings from its use.
I cannot approximate any savings in percentage terms or comment on Total Cost of Ownership (TCO) because we don't have any savings. We invest in other products in addition to this firewalling.
What's my experience with pricing, setup cost, and licensing?
I manage licensing by purchasing based on three years of support and bundled licenses.
The costs are a few million Qatar riyals.
What other advice do I have?
I am a customer of Palo Alto, and my email is abduljabbar@km.qa.
My job title is engineer.
We have Fortinet FortiGate, Fortinet FortiAnalyzer, Fortinet FortiManager, and Fortinet FortiSandbox.
I am a user and customer only with Fortinet.
Only one person is generally required for the maintenance of Fortinet FortiAnalyzer.
I would rate Fortinet FortiAnalyzer eight out of ten overall.
It is possible for us to discuss Fortinet FortiManager at a later date.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Experience leads to smoother cybersecurity process while improvements in AI and functionalities enhance efficiency
What is our primary use case?
I have been doing everything by myself while using Fortinet FortiAnalyzer in my cybersecurity operations. I find the features of Fortinet FortiAnalyzer to be very effective in managing security events.
What is most valuable?
I have been doing everything by myself while using Fortinet FortiAnalyzer in my cybersecurity operations. I find the features of Fortinet FortiAnalyzer to be very effective in managing security events.
These automations are helping a lot. I have tracked some cost savings after implementing Fortinet FortiAnalyzer.
What needs improvement?
There are some downsides and areas that require improvement in Fortinet FortiAnalyzer.
Fortinet FortiAnalyzer needs to improve in its utilization of AI to enhance its security log analysis.
For how long have I used the solution?
I am familiar with Fortinet FortiAnalyzer, and I have been working with it for four years.
What was my experience with deployment of the solution?
The installation process for Fortinet FortiAnalyzer was very smooth, taking around two to three hours to deploy.
What do I think about the stability of the solution?
I would rate the stability of Fortinet FortiAnalyzer as seven out of ten.
What do I think about the scalability of the solution?
I believe it is a scalable solution. I would rate the scalability part as seven out of ten as well.
How are customer service and support?
I have communicated with customer support and I am satisfied with their work. I would give them a rating of eight out of ten for their support.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I mostly work with Fortinet solutions right now, but there are other vendors like Aruba in my organization. Before choosing Fortinet FortiAnalyzer, I evaluated some alternatives.
How was the initial setup?
The installation process for Fortinet FortiAnalyzer was very smooth, taking around two to three hours to deploy.
What about the implementation team?
I have been doing everything by myself while using Fortinet FortiAnalyzer in my cybersecurity operations.
What was our ROI?
These automations are helping a lot. I have tracked some cost savings after implementing Fortinet FortiAnalyzer.
What's my experience with pricing, setup cost, and licensing?
There are no extra expenses included aside from the licensing fee for Fortinet FortiAnalyzer, which I am paying annually.
Which other solutions did I evaluate?
Before choosing Fortinet FortiAnalyzer, I evaluated some alternatives.
What other advice do I have?
If I were to give a rating for the price of the product, it would be eight out of ten.
Fortinet FortiAnalyzer does support compliance and auditing processes within my organization, and overall, I would recommend Fortinet FortiAnalyzer to other network organizations for security.
There are about five to six users who have access to the product, mostly administrators and engineers.
I am doing maintenance for Fortinet FortiAnalyzer myself, and I would rate Fortinet FortiAnalyzer as seven out of ten. The reason it's not higher is that while it's a good mark, I see potential for improvement.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Gaining deep insights into network traffic analysis with detailed dashboards
What is our primary use case?
I use
Fortinet FortiAnalyzer as our main investigation tool for some issues related to network traffic analysis and penetration detection. My company relies heavily on it to gather deep information about the network and analyze traffic thoroughly.
How has it helped my organization?
Fortinet FortiAnalyzer provides a lot of visibility over network traffic and helps track incidents effectively.
What is most valuable?
The usability and the information that Fortinet FortiAnalyzer provides are very valuable. It offers many details within a good dashboard, making it easy to use. The visibility it gives us over traffic and incidents is especially beneficial. It provides deep insights into network performance, allowing for efficient traffic analysis and investigation.
What needs improvement?
The only area where it could improve is in providing better training for the tool. Some training would be beneficial, even though it's not entirely necessary for its usage.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for five years.
How are customer service and support?
I reached out to Fortinet support once, and it was a very good experience. I would rate it a nine out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We used
Wireshark before but it wasn't sufficient for our needs. It lacked necessary features and was complex to handle.
How was the initial setup?
The initial setup of Fortinet FortiAnalyzer was very easy, and I would rate it a ten out of ten.
What's my experience with pricing, setup cost, and licensing?
We pay roughly $5,000 for a solution that we needed specifically, but I do not remember the exact price. Overall, I find the pricing to be good compared to other tools in the market.
Which other solutions did I evaluate?
We evaluated
Wireshark, a free tool for traffic analysis, but it did not meet our needs.
What other advice do I have?
It's easy to set up and use, offering significant visibility over network traffic. I completely recommend Fortinet FortiAnalyzer to others. I would rate the overall solution as ten out of ten.
Centralized log analysis streamlines management tasks and accelerates report generation
What is our primary use case?
The primary use case for
Fortinet FortiAnalyzer is for analyzing and reviewing logs for every device related to Fortinet.
What is most valuable?
The most valuable feature of
Fortinet FortiAnalyzer is its ability to report for several management tasks in a very short time. This allows for quick analysis and report generation for executives, saving time. Additionally, its incident response is considered decent, and its ease of setup and integration with Fortinet devices centralizes logs in one place.
What needs improvement?
In the next version, automation analysis should be enhanced.
For how long have I used the solution?
I have used Fortinet FortiAnalyzer for two and a half years.
What was my experience with deployment of the solution?
The deployment of Fortinet FortiAnalyzer depends on the environment. If it is a small environment, it takes one day with full implementation and integration with every device. A larger environment might take two or three days.
What do I think about the stability of the solution?
I rate the stability of the solution at nine out of ten.
What do I think about the scalability of the solution?
I rate the scalability of the solution as eight out of ten.
How are customer service and support?
I rate the technical support from Fortinet as eight out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I did not use a different solution prior to Fortinet FortiAnalyzer.
How was the initial setup?
The initial setup of Fortinet FortiAnalyzer is very easy.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is fair, although I do not remember the exact price.
What other advice do I have?
Based on my experience, I would recommend Fortinet FortiAnalyzer to small companies as it is easy to use and centralizes logs in one place, saving time. There are also options related to IOC and automation, as well as
SOAR, which help small environments. Overall, I rate the solution as eight out of ten.
Which deployment model are you using for this solution?
On-premises
Comprehensive log analysis and cost reduction achieved
What is our primary use case?
We are using
Fortinet FortiAnalyzer primarily to collect all logs and for analyzing and reporting purposes. It aids in understanding our network environment by tracking what goes in and out of the network.
What is most valuable?
The most valuable feature of
Fortinet FortiAnalyzer is its capability for analyzing and providing visually comprehensive reports, making it easier to understand the network environment. Additionally, there is an important feature called the IOC (Indicator of Compromise) license. This separate license allows correlation and straightforward analyzing paths, but it does not come with the default standard license.
What needs improvement?
There is no issue with the hardware appliance. However, when discussing the cloud options, they offer very limited features, especially in terms of reporting and analyzing data.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for about ten years in my organization.
What was my experience with deployment of the solution?
The deployment of Fortinet FortiAnalyzer was very straightforward. An individual can deploy it within a few minutes.
What do I think about the stability of the solution?
Fortinet FortiAnalyzer is definitely a stable solution.
What do I think about the scalability of the solution?
When talking about hardware appliances, there is no option to expand, which makes scalability limited.
How are customer service and support?
Fortinet support is pretty good and responsive.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have more involvement with
FortiGate devices, which also collect logs from all devices across the network to one single place.
How was the initial setup?
The initial setup of Fortinet FortiAnalyzer was very straightforward.
What about the implementation team?
Normally, an individual can complete the deployment process.
What was our ROI?
We have seen a 30% reduction in costs, particularly with the cloud deployment of Fortinet FortiAnalyzer.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiAnalyzer is a satisfactory solution in terms of price. However, it only supports Fortinet devices. If there was integration with non-Fortinet devices, it would be more advantageous.
Which other solutions did I evaluate?
There are alternative options like Splunk, but they are very expensive.
What other advice do I have?
I would recommend having a solution like Fortinet FortiAnalyzer for analyzing logs and understanding the network environment. My overall rating for Fortinet FortiAnalyzer is eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Offers seamless log storage and integration with existing systems
What is our primary use case?
I use Fortinet FortiAnalyzer for log storage, log analytics, and generating reports. It also acts as a syslog server as well as a SIEM and SOAR solution. It is integrated with Fortinet solutions like FortiGate, FortiClient, FortiMail, and FortiWeb.
What is most valuable?
The most valuable features of Fortinet FortiAnalyzer include its capability to act as a syslog server, its SIEM and SOAR capabilities with limited playbooks, and its integration with Fortinet solutions ensures ease of use for users with a Fortinet infrastructure. The device's pricing model also offers good value for money.
What needs improvement?
The log view for syslog in Fortinet FortiAnalyzer could be improved. A more comprehensive dashboard for syslog would enhance its value.
For how long have I used the solution?
I have been working with Fortinet FortiAnalyzer for about five years.
What do I think about the stability of the solution?
I would rate the stability of Fortinet FortiAnalyzer as eight or nine out of ten. It provides a reliable solution for managing network-wide data.
What do I think about the scalability of the solution?
The scalability of Fortinet FortiAnalyzer is excellent at a rating of ten out of ten. As a virtual machine or cloud-based solution, it scales efficiently to meet organizational needs.
How are customer service and support?
The customer service and support from Fortinet are rated as eight out of ten. The support quality sometimes varies due to regional support issues, leading to longer response times.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before using Fortinet FortiAnalyzer, I was using QRadar. I switched because QRadar was expensive.
How was the initial setup?
The initial setup of Fortinet FortiAnalyzer is straightforward. It can be deployed on hardware or as a virtual machine, making it simple to execute.
What was our ROI?
I have seen a return on investment with Fortinet FortiAnalyzer due to its competitive pricing and straightforward licensing model based on the amount of log data processed per day.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiAnalyzer offers competitive pricing. Its licensing model is based on the amount of log data processed per day, making it more cost-effective compared to QRadar, which is EPS and device-based.
What other advice do I have?
I recommend Fortinet FortiAnalyzer to those who have other Fortinet solutions. It integrates well with Fortinet systems. However, for an organization with no Fortinet solutions, a dedicated SIEM might be better. Overall, I would rate Fortinet FortiAnalyzer eight out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Interactive reporting facilitates efficient log analysis and troubleshooting
What is our primary use case?
We are using
Fortinet FortiAnalyzer mainly for reporting and troubleshooting purposes, specifically for log analyzing and threat voting.
What is most valuable?
The reporting and organizing part of
Fortinet FortiAnalyzer is very interactive, smooth, and easy to use. The log management is useful as we have connected around two hundred eighty-five walls and around fifteen to twenty plus firewalls with Fortinet FortiAnalyzer, making it highly beneficial compared to logging into each individual firewall.
What needs improvement?
In the reporting area, some tasks have to be done manually for advanced-level reports, which require customization. Despite this, I appreciate the advanced features available and do not currently see other areas for improvement.
For how long have I used the solution?
I have used Fortinet FortiAnalyzer for over eight years.
What was my experience with deployment of the solution?
The deployment of Fortinet FortiAnalyzer was easy and smooth.
What do I think about the stability of the solution?
Fortinet FortiAnalyzer is stable, and I would rate its stability as nine out of ten.
What do I think about the scalability of the solution?
Fortinet FortiAnalyzer is scalable. We are planning to increase the number of firewalls and platforms.
How are customer service and support?
I am satisfied with Fortinet's technical support. They are effective, and I have no complaints about their service.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I did not use any other product of a similar kind before Fortinet FortiAnalyzer.
How was the initial setup?
The initial setup of Fortinet FortiAnalyzer was straightforward. The installation and initial configuration took about one hour.
What about the implementation team?
Only I was involved in the deployment process.
What's my experience with pricing, setup cost, and licensing?
For smaller SMB-level firewalls, Fortinet FortiAnalyzer might not be the best idea for cost-effective implementation. It is better to use FortiAnalyzer
FortiCloud's basic features. For firewalls above the ninety-one hundred series, Fortinet FortiAnalyzer is recommended.
What other advice do I have?
In the future updates, more graphical views could be beneficial, although the current graphical interface is satisfactory. Overall, I would rate Fortinet FortiAnalyzer an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Impressive dashboard detail enhances log and threat analysis, though support services require improvement
What is our primary use case?
I use Fortinet FortiAnalyzer for data analysis and security purposes. It is also used for analyzing logs and services.
What is most valuable?
The dashboard of Fortinet FortiAnalyzer is outstanding with very detailed information. Its services are highly efficient when analyzing logs and services. Users provide feedback that they are highly satisfied with the log analysis and high security for their network. Fortinet FortiAnalyzer also has impressive threat detection capabilities.
What needs improvement?
I do not have recommendations for Fortinet FortiAnalyzer itself, but the support services need improvement. The support engineers are very slow and incompetent. They are undisciplined when we try to contact them, which is disappointing for us and our clients.
For how long have I used the solution?
I have been working with Fortinet FortiAnalyzer for around six months.
What do I think about the stability of the solution?
I give Fortinet FortiAnalyzer a stability rating of ten out of ten as I use it extensively.
What do I think about the scalability of the solution?
Fortinet FortiAnalyzer is a scalable product, and I rate it a nine out of ten for scalability.
How are customer service and support?
The support service is very slow and incompetent. The support engineers lack discipline, and both we and our clients experience disappointment with their service.
How would you rate customer service and support?
How was the initial setup?
The configuration process for Fortinet FortiAnalyzer took around two and a half days. It is a complex procedure and could be made easier.
What about the implementation team?
Two people, including myself and a colleague, took part in the installation.
What was our ROI?
Clients achieve cost efficiencies when using Fortinet FortiAnalyzer compared to third-party log analyzers, which are significantly more expensive.
What other advice do I have?
For the overall rating, I would give Fortinet FortiAnalyzer a seven out of ten. The reasons for not rating it higher include issues with support and some concerns with FortiGate.
Which deployment model are you using for this solution?
Public Cloud
