Ketch Consent Management Platform

What do you like best about the product?

Ketch is a very easy way to capture unique website visitors and includes a great privacy policy and cookie compliance widget on websites. My team also uses Ketch to manage Google tags as well.

What do you dislike about the product?

If you're not familiar with the platform, it is a bit of a learning curve. I've had to schedule calls with their support team to understand the overall function of the platform. Along with what is available to me with my plan.

What problems is the product solving and how is that benefiting you?

We have a privacy policy for our website that is managed through Ketch. This has helped us from having to create this policy on our own.

What do you like best about the product?

I like that Ketch gives visitors a clear, simple way to choose what they share, and keeps tracking tied to those choices. The consent prompt is clean and easy to understand, so it doesn’t get in the way of someone landing on our site. The help docs made setup very straightforward for the team. Ketch covers what we need today and has room to grow with us as even more.

What do you dislike about the product?

I found that setting up Ketch took some technical know-how, though our team got there quickly with Ketch’s help docs.

What problems is the product solving and how is that benefiting you?

I use Ketch to give visitors a clear, simple way to choose what they share with us, and to keep our tracking tied to the choices they make.

What do you like best about the product?

How it integrates seamlessly with Webflow and Google Analytics. The Google Analytics integration helps ensure our reporting follows what website users agreed to. Ketch makes it easy for visitors to provide consent, and I appreciate the better consent experience and room to expand in the future. Setup was pretty easy and the help docs were super helpful. Using Ketch has been pretty seamless overall.

What do you dislike about the product?

It took some time to connect Ketch with Google Analytics, but the help docs were great and it's all set up.

What problems is the product solving and how is that benefiting you?

We use Ketch to make it easy for website visitors to choose what they share with us on their first visit. It controls which analytics tools can track visitors, so our Google Analytics reporting follows what users agreed to.

What do you like best about the product?

I like how frictionless the privacy options box is for people visiting our website. It lets them easily set and adjust their privacy and cookie preferences while allowing approved tracking through our analytics tools. Ketch also has a better, clearer interface for website visitors than CookieYes, and it could support additional tracking we may add later. The guidance docs and AI chat support helped make setup easy, and the platform covers everything we need plus more than we’ve put to work so far.

What do you dislike about the product?

I had some challenges connecting it with Google Analytics, though that was more down to my lack of knowledge than the platform. Ketch’s guidance docs and AI chat support helped me get set up.

What problems is the product solving and how is that benefiting you?

Ketch helps me make it easy for our website visitors to set and adjust their privacy and cookie preferences, while enabling approved tracking through our analytics tools, like Google Analytics.

What do you like best about the product?

I like Ketch’s extensive documentation and the many built-in integrations, including the ones we already use. The documentation shows us what to do and what not to do, which is very helpful when I’m working with consent compliance.

What do you dislike about the product?

I guess the UX could be better, I use ketch for tag management but to this day I still don't know how to get to this view in the ux(i just search for 'tags' each time). Setup was easy, but I wasn’t sure whether I’d implemented everything correctly for compliance. A website checker that verifies the implementation for all geo locations would be helpful.

What problems is the product solving and how is that benefiting you?

I use Ketch for consent compliance with several providers, and its built-in integrations include the tools we already use. Its extensive documentation shows me what to do and what not to do, which is helpful as a software engineer who doesn’t know much about consent compliance. It's also something I do not want to be focusing on w/ my time so having everything needed to handover to my agent works great.

What do you like best about the product?

Ketch makes it much easier to manage data privacy without making things unnecessarily complicated. I like that everything is well organised and easy to work with.

What do you dislike about the product?

Some features take a little time to get used to other than that, I haven't had many issues.

What problems is the product solving and how is that benefiting you?

Ketch helps us manage customer data and privacy preferences, especially when collecting information through our website. It gives us better control over user consent and makes it easier to handle data responsibly.

What do you like best about the product?

Ketch gave us really great setup and ongoing support, and it was pretty easy to get started. Compared to other options I’ve reviewed, it feels more fully fledged out. As a non-builder, I appreciate the easy-to-use consent banner design tools, and the consent reporting is helpful for testing new options to learn which presentation leads to more consent approvals. I also like that it’s easy to get support pretty quickly when we need it.

What do you dislike about the product?

I feel like some tools should be baked into the offering instead of everything being a la carte. Rights management should be more baked into the consent plans, and I think the basic consent plan should include orchestration, like sending consent choices downstream or back upstream to advertising platforms. That’s a separate a la carte service now. I wouldn’t call it a con, but I’d like a little more bang for the buck. The current price is a bit high for us given what we already spend for Ketch.

What problems is the product solving and how is that benefiting you?

We use Ketch to make it easy for our visitors to make informed choices about their cookie consent and privacy choices.

What do you like best about the product?

I find Ketch very easy for non-technical users to set up, so marketing teams and others in the business can set up properties and website tags without me becoming the bottleneck. Once I add the tag to a website, I can manage future configuration in the admin portal, including cookie banner themes and text. The cookie banners are probably the most valuable feature for me: they use a cookie to identify users anonymously and reduce repeated consent prompts across our connected properties, so customers only have to respond once. I also found the initial admin portal setup very easy, and the interface intuitive and easy to use. Claude and the documentation helped me with setup; without them, I think it would have been harder to figure out.

What do you dislike about the product?

I find it annoying that Ketch’s developer documentation is gated behind a login, so I’ve had to be the main person providing developers access to the platform. It also makes it difficult to use Claude to help with setup, since Claude can’t reference the documentation directly. I have to sign in through a browser session or download the documentation locally. I’d like Ketch to host it on GitHub in an agent-native format so Claude can reference it and give me the right setup steps.

What problems is the product solving and how is that benefiting you?

We operate in regulated markets like Germany and the UK, and Ketch helps us manage cookies and consent in accordance with European privacy law.

What do you like best about the product?

Compared to other platforms in the consent management category, Ketch is significantly easier to manage. These platforms can get incredibly complicated especially as privacy laws continue to evolve in different regions and Ketch makes it easy to stay on top of changes.

What do you dislike about the product?

It is still painful to dig into individual tags and cookies at a more granular level. Providing more support and context when we need to action on items in Ketch would be incredibly helpful.

What problems is the product solving and how is that benefiting you?

Making keeping compliant on different region's data privacy laws easy and seamless on our websites

What do you like best about the product?

- Easy implementation, they provide assistance during the implementation phase.
- Provides recommendations for consent jurisdiction so easy to adopt vs do the legal work from scratch.
- Has integration with GTM
- Support DSR automation
- Their platform is easy to navigate and easy to use

What do you dislike about the product?

The pricing model includes a fixed amount of automated integrations for DSR, but you always need more than the amount offered - so you end up needing to implement / pay to integrate more.

It is not easy to understand the products they offer without talking to a sales representative

What problems is the product solving and how is that benefiting you?

Ketch provides all of the consent suggestions so I can show the consent banners according to the state that the user is in. It saves me a lot of time and effort by not building it per territory on my own.

In addition, they recommend me to make changes if there are new or updated regulations per state, so I will make changes accordingly.