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26 reviews
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    MunkhjinNyamtsogt

The monitoring, maintenance, and configuration are all very valuable features

  • July 31, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use this solution for network architecture and data implementation. I was working on a project, designing a city. We used Cisco DNA Center as the software-defined solution for this city.

What is most valuable?

The most valuable features were the monitoring, maintenance, and configuration. It was easy to work with and allowed a lot of engineers to connect. Before it, there were a lot of problems. However, when the problems were solved, it allowed full automation and easy monitoring and handling. Also, it makes patching and upgrading to the newest version easier.

What needs improvement?

They can improve the network visibility. Licensing and its maintenance are also needed.

We are trying to reduce the company's and employees' assets and give it extra features. We are also separating the wireless SSI test network and trying to manage all the company properties through it.

For how long have I used the solution?

I have been working with Cisco DNA for the last year.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is easily scalable in Mastercard. We are designated in card distribution and access the claim assistance. I would rate the scalability a nine out of ten.

How are customer service and support?

We didn't ask for any support from Cisco because our team had rich experience in working with Cisco's products. We already have experience with Cisco Prime before using DNA solutions.

How was the initial setup?

The setup was easy. The catalytic switches are mostly related to the CNA and server management. It is mostly done in two parts. While we are implementing the solution, we just need to create the configuration template. While updating the solution, we need to change the business management and push the configuration to the wireless switches. We can also access the same by buying a console connection.

What about the implementation team?

The deployment took almost three months. But before it is implemented, the arching and design take almost six months.

What's my experience with pricing, setup cost, and licensing?

The solution is a little bit expensive but depends a lot on the customer's usage. If you use it in the right place, you can easily pay for it.

What other advice do I have?

My advice is to categorize before implementing the DNA cluster. If the architecture is not good enough, you might face some issues with the transceiver. It might not be compatible with other solutions.

I would rate the solution a nine out of ten.


    Yafar Khan

Helps monitor devices and get the required information, but the dashboard is complicated

  • May 24, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for location tracking. We have to monitor the traffic in our environment since we have more than 3000 visitors per day.

What is most valuable?

We can monitor all devices and get the required information using the product.

What needs improvement?

The solution needs to improve the dashboard. The dashboard is very difficult to understand for someone using it for the first time. We took around two months to connect our environment to Cisco.

For how long have I used the solution?

I have been using the solution for six months.

What do I think about the scalability of the solution?

The network team uses the solution in our organization.

How are customer service and support?

When we struggled to connect our environment to the solution, we raised the issue thrice. However, the team was not able to resolve our issue. Finally, we figured out that we had to upgrade our wireless controller and install the proper certificate. I am not happy with the support.

What other advice do I have?

Cisco should invest some resources to educate the users about the product. Overall, I rate the solution a six and a half out of ten.


    Shu Isaac Spens

Practical implementation of VXLAN is good and provides centralized control

  • May 22, 2023
  • Review provided by PeerSpot

What is our primary use case?

Currently, we are working on building a small data center for a client. The goal is to connect all their branches and host various in-house developed services, such as enterprise resource planning (ERP) applications.

We are utilizing Cisco DNA Center with at least 9000 series switches and a couple of SD-WAN solutions. With Cisco DNA Center's single interface, we can efficiently manage and deploy devices across all branches.

What is most valuable?

There are many valuable features, but one I would highlight is VXLAN. It's a protocol that has been around for some time, but the practical implementation and operational capability of Cisco DNA Center bring it to life. It enables seamless movement of machines from one location or branch to another with the same settings and parameters. So, there's no need for reconfiguration. This is just one example of the many features available in DNA Center.

Another feature I like is Access Control Lists. There are many other things. Same with DNA Center. You have SD-Access. So, SD-Access is also a powerful feature that Cisco claims to be a replacement for the LAN (Local Area Network) from their perspective.

What needs improvement?

For me, there is room for improvement in costs. Affordability is a problem because it's created for large enterprises only. So, some customers, even if their engineers want the solution, might have problems with budget limitations.

The user interface is quite user-friendly, but what I would like is to have a small information pointer available somewhere. It could be a plus feature that I want to implement. When I hover my mouse over the user interface, it should provide a brief explanation. It would be helpful to have it incorporated into the UI.

So, in summary, when I hover over the small "i," it should display relevant information about the feature or functionality I want to implement.

Currently, from a technological perspective, I don't have any limitations. However, I have my own limitations in terms of affordability and cost.

For how long have I used the solution?

Initially, when Cisco DNA Center was launched, we had to acquire the physical gear, such as switches that DNA Center runs on, in order to practice with it.

As engineers, we needed access to the physical devices. Cisco announced the 9000 series, and that's when we got involved. Also, as part of my enterprise infrastructure training, we were given lab access to work with Cisco DNA Center and gain experience on the implementation side. So, in terms of practical experience, I would say it's been around one year.

What do I think about the stability of the solution?

I would rate stability a ten out of ten. Since we deployed the solution, we haven't encountered any issues related to stability. We haven't experienced any downsides from the solution or any problems with the running switches or installers. Our devices have been running smoothly without any stability concerns.

What do I think about the scalability of the solution?

I would rate them a nine out of ten. My impression of scalability is that the solution can scale to any size, whether it's just a few nodes, containers, or perimeter servers in your data center. The scale doesn't matter.

So it can accommodate any scale you need. The only potential limitation would be the license, but that can be upgraded by contacting Cisco. The license is not a problem, and upgrading it is always an option by reaching out to Cisco.

If we're talking about devices, we have more than 500 devices. And in terms of users, we have over 800. Our clients are mostly medium-sized businesses.

How are customer service and support?

The customer service and support were good.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Cisco aims to ensure that all its solutions can coexist through the use of APIs. So if you want to, you can link them together and have the power and control as an administrator. From a technical perspective, I think they have done a lot.

How was the initial setup?

When it comes to the initial setup, I will rate it a six, where one is difficult and ten is easy. It wasn't as straightforward as just clicking buttons on a graphical interface. Understanding the concepts and design perspective was necessary before implementation.

The reason is that it involved transitioning from the command-line interface (CLI) to using the user interface (UI) and automation tools like Python scripts to configure devices.

It was a new technology for us, and we were accustomed to configuring devices through the CLI. Other companies, like Palo Alto with their firewalls, offer a graphical UI, but with Cisco, it was a different story. As someone who was more familiar with the CLI, getting used to the UI and other features took time.

It wasn't as simple as clicking here and there on the GUI. You needed to grasp the underlying concepts and design considerations before proceeding. So, onboarding wasn't easy.

What about the implementation team?

The deployment took us approximately three months. The planning phase was crucial, where we had to consider different aspects, such as top-level management buy-in, budgeting, and designing how the existing solutions would fit into the architecture. From a design perspective, it took some time before we could move on to implementation.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing as ten, where one is low price, and ten is high price.

There are additional fees to the standard license. The licensing depends on the deployment. If you use Cisco DNA Center on the cloud as a SaaS, you may have an annual subscription fee. However, if you deploy it on-premise, you would only have the standard licensing fees.

What other advice do I have?

If a company is considering Cisco DNA Center, it's important to have competent engineers who understand the technology and have experience working with Cisco networking solutions. They should also be familiar with Cisco's vision and direction in piloting technology. However, companies that have engineers specializing in other solutions like Palo Alto Networks, Juniper Networks, or Aruba Networks may have a different approach and may find it challenging to implement Cisco DNA Center without additional study or external consultants, which can lead to extra costs.

Overall, I would rate it a nine out of ten. The reason I gave it a nine is because Cisco revised its certifications after 2018 when networking changed the way companies connect and design their networks. From a design perspective, everything changed with the evolution of SD-WAN (Software-Defined Wide Area Network) and software-defined access. So, bringing in a solution like Cisco DNA Center at the heart of an enterprise, especially at the data center, is significant. Our data center is essentially the same as an optical data center for this solution. So, running Cisco DNA Center at the data center and across the enterprise gives complete control because it works alongside Cisco I. It means the network engineer has the ability to implement and control all devices across the enterprise, whether it's a mobile user, desktop computer, server, router, switch, or any other device in any branch or location. Full control over these devices is possible. Furthermore, Cisco DNA Center, working alongside I, enhances security by providing user access to specific resources and offers a new approach to setting up and securing enterprise networks. It brings improvements in security, scalability, and performance.


    reviewer2127081

Beneficial wireless assurance, useful visibility, but more deployment features needed

  • May 19, 2023
  • Review provided by PeerSpot

What is our primary use case?

We are using Cisco DNA Center for network management and wireless assurance.

How has it helped my organization?

Our business functions better by using Cisco DNA Center because we have better visibility of wireless and configuration deployment.

What is most valuable?

The most valuable features of Cisco DNA Center are wireless assurance and visibility.

What needs improvement?

The features of Cisco DNA Center and Cisco Prime could have more parity.

In a future release, there should be more deployment features.

For how long have I used the solution?

I have been using Cisco DNA Center for approximately two years.

What do I think about the stability of the solution?

The stability of the solution is good.

I rate the stability of Cisco DNA Center an eight out of ten.

What do I think about the scalability of the solution?

The latency limits our scalability.

We have approximately 10 network engineers using the solution.

We might increase our daily usage of the solution.

I rate the scalability of Cisco DNA Center a seven out of ten.

How are customer service and support?

I have not used the support.

Which solution did I use previously and why did I switch?

I previously used Cisco Prime and witched because it was enterprise-grade.

How was the initial setup?

The setup is complex and involves clusters. The network address allocation is complicated just between the Cisco DNA Center hardware.#The first part of the implementation is setting up the hardware and then onboarding all of the hardware. It can take a lot of time.

I rate the initial setup of Cisco DNA Center a five out of ten.

What about the implementation team?

We did the deployment of the solution. We used two or three network engineers.

What was our ROI?

I rate the return on investment of Cisco DNA Center a four out of five.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is expensive. The hardware is licensed on the device, but the hardware on the server is expensive.

I rate the price of Cisco DNA Center a two out of ten.

Which other solutions did I evaluate?

I did not evaluate other options before using Cisco DNA Center.

What other advice do I have?

We have one network engineer for the maintenance of the solution.

My advice to others is for them to make sure their building diagram are to scale

I rate Cisco DNA Center a seven out of ten.


    LeighShepherd

Scalable solution with good AI and machine learning features

  • May 18, 2023
  • Review provided by PeerSpot

What is our primary use case?

We are using the solution for network management.

What is most valuable?

The solution's most valuable features are AI and machine learning.

What needs improvement?

The solution's integration feature needs improvement. It could be integrated more and more into the traditional environments.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

It is a stable solution. I rate its stability eight out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. I rate its scalability eight out of ten.

How are customer service and support?

The solution's technical support team is very responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used Cisco Pro previously.

How was the initial setup?

Following the solution's deployment guide makes the setup process more accessible. It needs two or three engineers and takes around four hours to complete. Although, it is time-consuming to download the updates through ethernet.

What's my experience with pricing, setup cost, and licensing?

It is an expensive solution. The licensing cost depends on the environment.

What other advice do I have?

The solution works best in an API environment than in a traditional network. I rate it nine out of ten.


    Olajide Olusegun

It gives good visibility on all network devices (switches, routers, waps, and so on) within a network infrastructure from a single page on the dashboard, and its reporting is fantastic

  • February 02, 2023
  • Review provided by PeerSpot

What is our primary use case?

We deploy the Cisco DNA Center through Cisco Prime Migration, and we use Cisco DNA Center to monitor all the wired connections, endpoints, and switches such as access switches, data center switches, and routers. We also manage the wireless access points through the Cisco DNA Center.

We get reports on availability, health, manageability, logs, and critical errors. We monitor and maintain all the network devices using the solution.

How has it helped my organization?

We deploy DNAC for customers who want to manage and monitor all their Cisco Advantage licensed network devices.

What is most valuable?

The best feature of Cisco DNA Center is the visibility page, which is unavailable in Cisco Prime. You can see everything on a single plane of glass on the dashboard, and you don't have to be a technical person to view different data and statistics. For example, you can see the issue alarms, errors, topology, and availability. So the tool gives you good visibility into all that's happening within your network infra. It also provides visibility into your computing environment. Application and performance analytics in huge detail is available in the DNA center.

The reporting is fantastic in both Cisco Prime and Cisco DNA Center, so I rate that feature a nine out of ten. My company migrated clients to the Cisco DNA Center, and the reporting is incredible.

What needs improvement?

Fresh deployments is not easy to set.

During single-node deployment, you must configure the node as if it is in a cluster.

For how long have I used the solution?

I've been using Cisco DNA Center for two years now.

What do I think about the stability of the solution?

Cisco DNA Center is a very stable tool.

What do I think about the scalability of the solution?

The solution is very scalable.

How are customer service and support?

We have had a very great TAC support experience on Cisco DNA center.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Cisco Prime. DNAC is much more intuitive and better.

How was the initial setup?

The initial setup for Cisco DNA Center is more complicated compared to Cisco Prime.

What about the implementation team?

We had an in-house deployment.

What other advice do I have?

My company uses Cisco DNA Center.

I'd tell anyone planning to use Cisco DNA Center to use it, especially when you have Cisco products or devices, such as wireless, security, and voice. Cisco DNA Center is the best product for network monitoring and management. You can use Cisco Prime, but I prefer Cisco DNA Center because the visibility available there. You can see almost all information on a single page of the dashboard. If you have a Cisco environment, it's best to go for Cisco DNA Center.

I would give Cisco DNA Center an eight out of ten overall.