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    Rubrik Agent Cloud

    Rubrik Agent Cloud enables organizations to deliver AI transformation and deploy agents at scale with confidence. As the first agent operations platform for the enterprise, it is built to monitor agent actions, govern agent behavior, and remediate mistakes before they spread. While AI agents accelerate innovation, they introduce significant risks, such as hallucination and cyber compromise. Rubrik Agent Cloud solves this by monitoring and auditing agentic actions, enforcing real-time guardrails for agentic changes, and undoing agent mistakes. It is the ultimate enterprise control layer for the entire AI agent lifecycle, helping you unleash AI without risk.

    Ratings and reviews

    4.6
    290 ratings
    2 star
    1 star
    72%
    26%
    2%
    0%
    0%
    2 AWS reviews
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    288 external reviews
    External reviews are from G2 .

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    Reviews (290)
    Jaspreet k

    Reduced manual monitoring and now gain real-time insight into agent behavior and governance

    Reviewed on Aug 16, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for Rubrik NAS Cloud Direct is taking real-time actions to see how they are responding if an agent is working in a certain behavior and how it's going if an agent is misbehaving. It provides a centralized view of agent activity and discovers agent interaction with data and identity.

    What is most valuable?

    A specific scenario where Rubrik NAS Cloud Direct was really helpful in my environment is that since we are using it for a long time, it provides us a well for monitoring and governance for the workflows we use in the current project. What stands out is the amount of context available on the agent actions rather than simply generating another security alert. It focuses and gives us a report including continuous monitoring with evaluation, policy enforcement, and remediation. Rubrik NAS Cloud Direct's Sage engine is designed to prevent and provide intent-based governance for the agent actions. This is why we are using it and this is how it is helping.

    Rubrik NAS Cloud Direct offers multiple important features, but the most important feature which I love is the agent monitor which allows us to automatically discover the agents and gives us visibility into their activity in real time. The second is the agent inventory and risk profiling, which helps us identify which agents are active in real time and which ones require closer attention. Additionally, one of the features that helps us is data and identity visibility, allowing us to see what information an agent is accessing and which identity it interacts with. Moreover, the immutable audit trail is very useful when investigating why an agent performs a particular action.

    Rubrik NAS Cloud Direct's agent monitor has made my work easier and more efficient, as it is very useful when we have to see the overall agentic monitor of the organization. To understand it better, we can just go there and check what is the activity, how many agents are active, who is working, and who is misbehaving. Sometimes they take commands from other agents, which is not expected. It gives us clarity over the agents and also helps us create proper ROI reports, ensuring that the agents are performing in the right direction with minimal cost.

    What needs improvement?

    Rubrik NAS Cloud Direct is working as expected, and I cannot come up with any improvements. It has given us a great return.

    Before we take aggressive blocking rules, there is a risk of creating unnecessary friction for legitimate AI workflows. As Rubrik NAS Cloud Direct matures over time, it is relatively new compared to older players, and it is still growing. The platform can definitely work on the integrations and the policy configuration time to decrease whatever it is taking. The results it is providing are exceptional, so there is no problem.

    For how long have I used the solution?

    I have been using Rubrik NAS Cloud Direct for more than three years.

    What do I think about the stability of the solution?

    Rubrik NAS Cloud Direct is definitely a stable solution as we did not face any challenges in its monitoring or agent tracking capabilities.

    What do I think about the scalability of the solution?

    Rubrik NAS Cloud Direct's scalability is really good.

    How are customer service and support?

    Customer support for Rubrik NAS Cloud Direct is exceptional. We had an interaction last week, and they resolved the query in thirty to forty minutes.

    How was the initial setup?

    Rubrik NAS Cloud Direct was deployed as a cloud deployment in my environment. The experience was straightforward, although it required more than a typical SaaS monitoring tool. The important part was that mapping our AI agents, environments, identities, and applications was relatively easy, and the parts were configured easily. It is designed as an enterprise control layer across even a traditional endpoint product. Rubrik NAS Cloud Direct's biggest deployment effort was for governance design and deciding which actions should be monitored, allowed, or blocked. This was all completed within a week, making the deployment good and straightforward.

    What was our ROI?

    Rubrik NAS Cloud Direct has positively impacted my organization by showing at least a seventy to eighty percent reduction in manual effort for agent monitoring and investigating, which is exceptional. We are saving a lot of time, with a major impact translating to around forty to sixty hours saved per month for security and platform teams. This equates to saving over six hundred hours of operational effort. Rubrik NAS Cloud Direct has also helped us reduce the project cost by at least three thousand to four thousand dollars, which has been significant. The bigger financial benefit is avoiding the potential cost of manually investigating and recurring from unwanted information. I would treat these numbers as environment-specific as it really depends upon the type of environment you are working on and the number of agents being monitored.

    Which other solutions did I evaluate?

    Anyone looking for an exceptionally well agent tracker cum dashboard at a really good cost compared to other solutions such as Microsoft Power View should definitely consider Rubrik NAS Cloud Direct. It is a cost-effective and resource-effective solution.

    What other advice do I have?

    Rubrik NAS Cloud Direct has changed the day-to-day work for my security and platform teams due to the visibility of the dashboards, allowing them to monitor everything in a single dashboard without having to navigate multiple locations. It provides a clear view without manual intervention between the processes, and it functions as well as any other major solutions working in a similar space. I would rate this review five out of five stars.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Sachin A.

    Helpful, Supportive Team and Fabulous Co-Founders

    Reviewed on Aug 10, 2026
    Review provided by G2
    What do you like best about the product?
    Really good, team is quite helpful and supportive. Co founders are fabulous, Alma matters.
    What do you dislike about the product?
    The fast-paced environment and high execution bar can sometimes be challenging, especially when priorities shift quickly. But I see that as a growth opportunity rather than a major negative
    What problems is the product solving and how is that benefiting you?
    Rubrik is solving a critical problem around data security, backup, and recovery, especially as organizations face ransomware and increasingly complex cloud environments. What I find valuable is that Rubrik helps companies make their data more resilient and recoverable, reducing the business impact of outages or cyberattacks. As an engineer, it also gives me the opportunity to work on distributed systems and large-scale data infrastructure, which aligns well with my experience and interests.
    Aditi S.

    Reliable and User-Friendly Backup Solution

    Reviewed on Aug 07, 2026
    Review provided by G2
    What do you like best about the product?
    I really like Rubrik for its ease of use and intuitive interface, which makes it easy to monitor backup health, locate protected workloads, and perform recovery tasks without needing a lot of manual effort. I also appreciate the clear visibility it provides into backup status and compliance, helping me quickly identify and address potential issues. This simplifies day-to-day backup management while providing confidence that data can be recovered when needed. The initial setup was also quite straightforward, with a well-guided interface that made it easy to start managing backups. Overall, Rubrik provides a user-friendly experience for backup and recovery, with ease of management, visibility, and automation making it a valuable solution for enterprise data protection.
    What do you dislike about the product?
    I find troubleshooting could be improved by providing more detailed error messages and clearer insights into backup failures, which would help me resolve issues more quickly. I would also appreciate more detailed reporting, better customization options, and improved troubleshooting guidance. Regular product enhancements and easier access to relevant documentation would make the overall experience even better. While I haven't faced major compatibility issues, ongoing support for newer browser versions and integration would be beneficial.
    What problems is the product solving and how is that benefiting you?
    I use Rubrik to simplify data protection and recovery, reducing time and effort in managing backups. It provides a centralized platform for monitoring and managing data, ensuring reliable backups and quick recovery, minimizing data loss risks, and supporting business continuity.
    Claudiu Madalin D.

    Intuitive, Reliable Ransomware Protection with Fast Recovery

    Reviewed on Aug 06, 2026
    Review provided by G2
    What do you like best about the product?
    The most helpful aspect of Rubrik is its intuitive, user-friendly interface combined with robust, automated ransomware protection and fast recovery times.
    What do you dislike about the product?
    While users praise its seamless reliability and ease of setup, the primary downsides are its expensive pricing and occasional limitations with advanced legacy or niche database integrations.
    What problems is the product solving and how is that benefiting you?
    Rubrik solves the problem of business disruption and data loss caused by cyberattacks, ransomware, and system failures by providing automated data backup, immutable security, and rapid recovery.
    Banking

    Fast Setup and a Simple, User-Friendly Interface

    Reviewed on Aug 06, 2026
    Review provided by G2
    What do you like best about the product?
    Its fast setup is really useful, and the simple, user-friendly interface has helped me a lot.
    What do you dislike about the product?
    I don’t dislike much about it, but the high costs and the limited reporting options are creating some difficulties for me.
    What problems is the product solving and how is that benefiting you?
    It helps me manage my data through policy-driven automation for backups, making the backup process more consistent and easier to handle.
    Ema B.

    Reliable Backup, But Setup Needs Improvement

    Reviewed on Aug 05, 2026
    Review provided by G2
    What do you like best about the product?
    I use Rubrik for disaster recovery with Entra ID, which is helpful because it provides recovery checkpoints and ensures one is clear of malware. I like that Rubrik owns both hardware and software in the backup environment, which makes data resiliency easier and better.
    What do you dislike about the product?
    I find the manual deployment challenging because it requires more labor and people force. The dashboard is a bit dense and complicated, making it not easy to understand for customers. Also, navigating through different policies and SLAs takes time and multiple clicks, which slows down workflows. The initial setup wasn't very easy, and that's definitely a point that could be improved.
    What problems is the product solving and how is that benefiting you?
    I use Rubrik for disaster recovery with Entra ID and AD, providing recovery checkpoints that clear malware and solve recovery challenges.
    Anonymous

    Clear interface, a powerful tool for safe operation

    Reviewed on Aug 04, 2026
    Review provided by G2
    What do you like best about the product?
    I like Rubrik's clear interface, which makes it easier for us to manage enterprise endpoints and grasp real-time information. Additionally, Rubrik's real-time notification feature is also very good, and we can schedule rules to meet our needs.
    What do you dislike about the product?
    N/A
    What problems is the product solving and how is that benefiting you?
    I find Rubrik convenient for managing enterprise endpoints and obtaining instant information. Its interface is clear and easy to use, and I highly value the instant notifications and the ability to schedule rules.
    Rohan G.

    Effortless Security and Threat Management

    Reviewed on Aug 03, 2026
    Review provided by G2
    What do you like best about the product?
    I find Rubrik very easy to use and appreciate how safe and secure it is. Its threat detection feature works well for me, allowing me to monitor and remove threats easily.
    What do you dislike about the product?
    Nothing
    What problems is the product solving and how is that benefiting you?
    I use Rubrik for threat detection and monitoring. It solves system issues by enhancing security and is easy to use. I especially value its efficient threat removal.
    patan b.

    Enterprise-Grade Data Protection and Ransomware Recovery in One Zero-Trust Platform

    Reviewed on Aug 03, 2026
    Review provided by G2
    What do you like best about the product?
    The best thing I like about Rubrik is that it provides enterprise data protection, ransomware recovery, and business continuity. When Rubrik is in place, it feels like a zero-trust platform that brings all our threat protection together in a single place.
    What do you dislike about the product?
    Customers frequently report high renewal costs, along with unpredictable pricing spikes as their data footprint scales. The platform also favors standardized automation through SLA domains, which can make it difficult for teams with highly complex, customized backup workflows to fine-tune specific metrics.
    What problems is the product solving and how is that benefiting you?
    Rubrik solves the problem of data vulnerability by protecting corporate environments from ransomware and minimizing business downtime.
    Linga Raja

    Secure backups have protected critical data and provide seamless integration for our team

    Reviewed on Jul 23, 2026
    Review from a verified AWS customer

    What is our primary use case?

    Approximately 25 users in a big team manage the backups with Rubrik NAS Cloud Direct.

    What is most valuable?

    A best feature of Rubrik NAS Cloud Direct would be the security part which comes along with the Rubrik operating system for the backups. Backups are secure.

    Rubrik NAS Cloud Direct provides seamless integration with other Rubrik services.

    It helps with data management as it has a very good set of rich features for this.

    Rubrik NAS Cloud Direct has improved my organization with secured backups, and even in case of attacks, we are safe with respect to the backup data we have. That is what we have achieved with Rubrik.

    What needs improvement?

    I am not sure about areas for improvement.

    In terms of stability, Rubrik NAS Cloud Direct is still not stable as it is evolving, so I would give it a seven or eight.

    Stability can be improved because there are too many changes happening across the world and the vendor is trying to keep up.

    The reason I give it an eight is that it is still evolving. There are many features which are still being added to the software and there is more scope for improvements. It does provide features, but there are many other tools which are more capable than this. However, the vendor is still building them. So maybe in a matter of a few years, they will be coming in at one. Maybe we can give it a nine or ten at that time.

    For how long have I used the solution?

    I have been using Rubrik NAS Cloud Direct for three years.

    How are customer service and support?

    From one to ten, I rate technical support for Rubrik NAS Cloud Direct as nine.

    What about the implementation team?

    I am a partner with the vendor, and we did implement the solution for the client.

    What's my experience with pricing, setup cost, and licensing?

    Regarding the pricing of Rubrik NAS Cloud Direct, I am not sure because there is a separate team who is working on the cost.

    Which other solutions did I evaluate?

    Compared to other solutions, Rubrik NAS Cloud Direct is a better one. It comes in as maybe top two with the features it provides.

    What other advice do I have?

    My experience with the intuitive interface of Rubrik NAS Cloud Direct is that it is easy to use.

    It is intuitive and straightforward with no issues.

    We do have the automated tiering and archiving processes features in Rubrik NAS Cloud Direct for the long term.

    My experience with Rubrik NAS Cloud Direct is that it is good. I rate this product eight overall.