Rubrik Agent Cloud logo

    Rubrik Agent Cloud

    Rubrik Agent Cloud enables organizations to deliver AI transformation and deploy agents at scale with confidence. As the first agent operations platform for the enterprise, it is built to monitor agent actions, govern agent behavior, and remediate mistakes before they spread. While AI agents accelerate innovation, they introduce significant risks, such as hallucination and cyber compromise. Rubrik Agent Cloud solves this by monitoring and auditing agentic actions, enforcing real-time guardrails for agentic changes, and undoing agent mistakes. It is the ultimate enterprise control layer for the entire AI agent lifecycle, helping you unleash AI without risk.

    Ratings and reviews

    4.6
    301 ratings
    2 star
    1 star
    72%
    27%
    1%
    0%
    0%
    1 AWS reviews
    |
    300 external reviews
    External reviews are from G2  and PeerSpot .

    Filters

    Review type

    AWS Marketplace reviews
    External reviews
    Reviews (301)
    Bruce B.

    Easy to Use, Best-in-Class Security

    Reviewed on Oct 14, 2026
    Review provided by G2
    What do you like best about the product?
    Platform is easy to use and the security is best in class.
    What do you dislike about the product?
    No major downside. The price could be less, but you are paying for a good product.
    What problems is the product solving and how is that benefiting you?
    Rubrik helped us create an immutable backup and multi-protection strategy that protected our member data.
    Anonymous

    Secure Backups with Improvement Potential

    Reviewed on Oct 08, 2026
    Review provided by G2
    What do you like best about the product?
    I really like that Rubrik uses immutable backups because it protects copies, so attackers can't just encrypt or delete them. It also detects and flags any suspicious changes to protected data. The setup was pretty straightforward, as long as I understood all the prerequisites.
    What do you dislike about the product?
    I wish Rubrik had a deeper integration with Dynamics 365. It would be really helpful if it could restore records on an opportunity level.
    What problems is the product solving and how is that benefiting you?
    Rubrik secures my Dynamics 365 data, ensuring redundancy against malware and ransomware attacks. I appreciate its immutable backups and the ability to flag suspicious data changes. However, I'd like deeper Dynamics 365 integration, like restoring records at the opportunity level.
    Airlines/Aviation

    Simple, Policy-Based Backups with a Clear Dashboard and Ransomware-Resilient Recovery

    Reviewed on Oct 02, 2026
    Review provided by G2
    What do you like best about the product?
    One of my favorite features is simplicity in managing backups that Rubrik provides. Policy-based SLA domains allow me to define once retention and frequency, which I apply to all workloads, as I don’t have to configure each job separately. There is a single dashboard that shows at a glance what is backed up and what has failed. Immortal backups provide me peace of mind that recovery data will be safe from ransomware.
    What do you dislike about the product?
    The licensing and pricing may be costly, particularly as data increases. Some complex features may take some time to learn about in the beginning, and the creation of reports may not be as flexible as I would like. The support is efficient, although sometimes escalation may be necessary.
    What problems is the product solving and how is that benefiting you?
    Previously, backup jobs were being done individually and therefore consumed a lot of time as well as making it difficult for us to be sure of what is being backed up. However, the introduction of Rubrik has simplified this process since we are able to define the SLAs and apply them to all the workload. It also provides immutable backup so we can be sure that our data is safe from ransomware.
    Nguyen H.

    Modern UI, Strong Performance, and an Impressive AI Bot

    Reviewed on Oct 01, 2026
    Review provided by G2
    What do you like best about the product?
    I love so many things that Rubrik offer, however the one that favourite is its modern, convenient UI an performance. I'm also truly impressed by the intelligent AI bot. And I find the intergratiosn helpful
    What do you dislike about the product?
    I think it's its price, it's a little too hight
    What problems is the product solving and how is that benefiting you?
    I find it support me very much in my own life
    Rojan U.

    Revolutionized Data Security and Management

    Reviewed on Oct 01, 2026
    Review provided by G2
    What do you like best about the product?
    I really appreciate Rubrik's cyber resilience and data security features. It provides an enterprise-level zero trust data security and cyber resilience platform that makes my data more secure. The data organization and manipulation capabilities are impressive, especially with the ETL feature for extraction, transform, and load, which helps create data pipelines. I also find Rubrik's data protection and threat monitoring valuable, along with the single software as a service-driven control platform and the Rubrik Security Cloud. The user experience and interface are great once you get familiar with the platform, making it easy to use.
    What do you dislike about the product?
    The initial setup of Rubrik isn't very easy. At first glance, it seems difficult and takes some time to get used to. You have to explore the platform and get to know the available tools and features, which I found to be the tricky part. But once familiar with it, the interface becomes easy to use.
    What problems is the product solving and how is that benefiting you?
    Rubrik helps solve database connection errors, manage database types, and provides strong data security and cyber resilience. It enhances data organization and manipulation with ETL features and offers a secure, enterprise platform.
    Evans Asomah

    Unified backups have protected our government data and streamlined daily user lifecycle management

    Reviewed on Sep 29, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for Rubrik NAS Cloud Direct is that we have a different set of workloads. Our entire M365 is backed up using Rubrik. All our servers go to Rubrik NAS Cloud Direct. A couple of Windows file sets also, volumes as well. Basically, we are backing up our entire Nutanix infrastructure.

    I can give you a quick specific example of how I use Rubrik NAS Cloud Direct in my day-to-day work: every day, any new user that is added to our government tenant, Rubrik NAS Cloud Direct backs it up to the cloud. Everything happening on our infrastructure is backed up to Rubrik. So everything that happens in the day, we leverage Rubrik. When an account is deleted as well, we leverage Rubrik for recovery purposes.

    Rubrik NAS Cloud Direct is our single point of truth when it comes to recovery and our daily appliance usage for the government. As a government entity, we need to make sure every piece of data is not lost. We use it every day.

    How has it helped my organization?

    Rubrik NAS Cloud Direct has positively impacted my organization. I have been using it for nine months and it has been the holy grail for our county because we basically rely on it every day for off-boarding, on-boarding, accounts being purged, and we are able to bring them back to life. We are able to attach old mailboxes to users. We are able to detach mailboxes, OneDrive, SharePoint, and basically everything. It has been such a winning member of the team.

    When I started using Rubrik NAS Cloud Direct in February when I joined the county, I have seen outcomes where our security score was around 86. We were able to push it to 91 percent right now. We are still doing better by pushing it to 96, probably by the end of the year, pushing it to 97 or 98. So there are a whole lot of metrics to speak for it. Our downtime has been really reduced. We are not afraid of accounts being deleted and wondering when we are able to bring them back. As long as it is needed, we are easily almost always able to recover because we have Rubrik NAS Cloud Direct.

    What is most valuable?

    The best features Rubrik NAS Cloud Direct offers include the fact that I do not have to manually manage everything. I just need to set my SLAs and have them work, set the time and then let those jobs run and then I will just come back on the following day just to confirm that nothing failed and they were all able to back up. Automation is very important to me with Rubrik NAS Cloud Direct.

    The automation specifically saves me a ton of time and reduces my workload as a lot of the processes have been automated. We install all the file sets, we have our orchestrated recovery setup in place. We also have all our accounts that are moved from active to deleted automatically. Rubrik's automation takes care of it and moves it to relic and applies an SLA to it. It keeps it more like a cold storage.

    I would also add that the other part is the fact that I am able to upgrade my CDM on the fly. I download the CDM version that is compatible with my current version, just click on upgrade, and I upgrade with no downtime. Anytime there is an upgrade, there is no downtime.

    What needs improvement?

    One way Rubrik NAS Cloud Direct can be improved is the interface is fine and everything looks good. However, I think we should be able to do more at the kernel level, I mean the CDM level, the CLI level. I am very heavy in CLI, so I would want more of the features to push into the commands as part of the CLI.

    The other thing I want to add is that the documentation is kind of vague sometimes. I skim through a lot of documents, but I always end up doing things my own way. I would really want the team to improve on the documentation with a lot of screenshots and go-throughs. So far, it has been okay.

    If I could change or improve one thing about Rubrik NAS Cloud Direct, the features so far are okay for now.

    For how long have I used the solution?

    I have been using Rubrik NAS Cloud Direct for a little over seven or eight months. I took over in January.

    What do I think about the stability of the solution?

    Rubrik NAS Cloud Direct is very, very stable. Out of 10, I give it 9.5. It is really stable. There have been only a few times where we have a bit of an issue with authentication, but even that was resolved in less than five to 10 minutes.

    What do I think about the scalability of the solution?

    Rubrik NAS Cloud Direct's scalability is pretty easy and pretty simple. You buy a new one and you put it on, and you run a few commands, you add those nodes, and you are good to go. It is pretty simple and straightforward.

    How are customer service and support?

    The customer support for Rubrik NAS Cloud Direct is beautiful customer support. It is really beautiful for me. I have been working with Rubrik for eight months and the customer support is amazing. It is really amazing. I would rate the customer support on a scale of one to 10 as nine.

    Which solution did I use previously and why did I switch?

    Before using Rubrik NAS Cloud Direct, we previously used VMware vCenter and switched to Rubrik NAS Cloud Direct because of the obsolete nature of VMware. It was not giving us a lot of leverage. Rubrik NAS Cloud Direct gave us all in one.

    What was our ROI?

    I have seen a return on investment with Rubrik NAS Cloud Direct. A lot of time is saved, fewer employees are needed, and we do not have to stay in the office all night when there is a disaster.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing is that I do not make a lot of those decisions, but I think setup cost is a bit on the high side. Regarding licensing, I do not have specific information, but the setup cost appears elevated.

    Which other solutions did I evaluate?

    Before choosing Rubrik NAS Cloud Direct, we did not evaluate other options. We went straight to Rubrik NAS Cloud Direct.

    What other advice do I have?

    On a scale of one to 10, I rate Rubrik NAS Cloud Direct overall as eight out of 10.

    I rate it an 8 out of 10 because I do not see any product that is perfect. It is the reason why every now and then updates are rolled out. When the documentation is fixed and there are a few more chances to give to admins to do things at the back end, I will give it a 10.

    Regarding Rubrik NAS Cloud Direct's AI capabilities, we use the AI capabilities for our YARA rules and hash files. I am for a more stringent governance approach rather than leaving it to people to decide.

    I think the accuracy and reliability of output for Rubrik NAS Cloud Direct are good as I see features on our dashboard most of the time. I think they are accurate and pretty accurate.

    Rubrik NAS Cloud Direct is deployed in my organization as on-premises. Ours is on-premises and under the government tenant.

    The advice I would give to others looking into using Rubrik NAS Cloud Direct is that it is going to save a ton of money. A ton of processes will be streamlined into one. Workflows are streamlined into a very simple, easy-to-use approach with case studies or use cases.

    Dinesh M.

    Compelling Enterprise Data Protection and Fast Ransomware Recovery

    Reviewed on Sep 18, 2026
    Review provided by G2
    What do you like best about the product?
    I find its approach to protecting enterprise data and enabling fast recovery from ransomware and other incidents especially compelling. From a QA perspective, I also appreciate that Rubrik touches on cloud technologies, APIs, distributed systems, automation, and data protection, which creates opportunities to tackle complex, meaningful testing challenges.
    What do you dislike about the product?
    The complexity of its technology, along with the broad range of areas it involves.
    What problems is the product solving and how is that benefiting you?
    It helps businesses quickly restore critical data and applications after cyberattacks, accidental deletions, or system failures, making recovery smoother and more reliable when disruptions happen.
    Anonymous

    Streamlined Data Protection with Room for Simplicity

    Reviewed on Sep 18, 2026
    Review provided by G2
    What do you like best about the product?
    I like Rubrik's centralized approach to data protection, which makes backup recovery and data management much easier at the workplace. It also provides a clear view of the protected environment. Rubrik has helped me solve problems related to data protection and backup management, making it easier to protect important data and manage backups centrally. It has also reduced the complexity of handling backup and recovery processes.
    What do you dislike about the product?
    Rubrik can feel complex without proper documentation. It looks complex at first sight and takes time to learn where everything is and how to configure each setting and feature. A simpler interface and more straightforward flow could improve day-to-day use.
    What problems is the product solving and how is that benefiting you?
    Rubrik solves my data security issues by keeping data secure and centralized. It simplifies data protection and backup management, reducing complexity in handling recovery processes. It's easier to manage backups and recover data, providing a clear view of the protected environment.
    Ankit P.

    Simplified Data Protection with Efficient Ransomware Defense

    Reviewed on Sep 16, 2026
    Review provided by G2
    What do you like best about the product?
    I appreciate Rubrik for simplifying data protection, which makes the backup and recovery process more efficient for me. The ransomware protection is another feature I really like, as it adds an extra layer of security. I also value the policy-based protection feature, which gives me more control over data management. Additionally, I found the initial setup of Rubrik to be relatively straightforward, which saved me a lot of time.
    What do you dislike about the product?
    The UI could be simpler, as the current one is quite complex. I would prefer a more minimalistic design.
    What problems is the product solving and how is that benefiting you?
    I use Rubrik for data backup and recovery, simplifying data protection and ensuring ransomware protection with its policy-based feature.
    Verified User in Consulting

    Straightforward Data Protection With a Clean, Centralized Interface

    Reviewed on Sep 04, 2026
    Review provided by G2
    What do you like best about the product?
    The biggest thing I like is how it is making data protection, straightforward. Having everything managed from single place and easier to keep track of backup and recovery. Clean interface.
    What do you dislike about the product?
    It take a little while to get comfortable for me as new user with some advanced options. Once you understand the platform, then it’s easy.
    What problems is the product solving and how is that benefiting you?
    It mainly helps with keeping backups organised and making sure that Data can be recovered when required. It also cuts down on manual work and makes monitoring easier.
    Recommendations to others considering the product:
    To improve user experience, consider offering more tutorials for new users and simplifying advanced options.