Sold by
Rubrik Agent Cloud
Rubrik Agent Cloud enables organizations to deliver AI transformation and deploy agents at scale with confidence. As the first agent operations platform for the enterprise, it is built to monitor agent actions, govern agent behavior, and remediate mistakes before they spread.
While AI agents accelerate innovation, they introduce significant risks, such as hallucination and cyber compromise. Rubrik Agent Cloud solves this by monitoring and auditing agentic actions, enforcing real-time guardrails for agentic changes, and undoing agent mistakes. It is the ultimate enterprise control layer for the entire AI agent lifecycle, helping you unleash AI without risk.
Reviews (297)
Evans Asomah
Unified backups have protected our government data and streamlined daily user lifecycle management
Reviewed on Sep 29, 2026
Review provided by PeerSpot
What is our primary use case?
My main use case for Rubrik NAS Cloud Direct is that we have a different set of workloads. Our entire M365 is backed up using Rubrik. All our servers go to Rubrik NAS Cloud Direct. A couple of Windows file sets also, volumes as well. Basically, we are backing up our entire Nutanix infrastructure.
I can give you a quick specific example of how I use Rubrik NAS Cloud Direct in my day-to-day work: every day, any new user that is added to our government tenant, Rubrik NAS Cloud Direct backs it up to the cloud. Everything happening on our infrastructure is backed up to Rubrik. So everything that happens in the day, we leverage Rubrik. When an account is deleted as well, we leverage Rubrik for recovery purposes.
Rubrik NAS Cloud Direct is our single point of truth when it comes to recovery and our daily appliance usage for the government. As a government entity, we need to make sure every piece of data is not lost. We use it every day.
How has it helped my organization?
Rubrik NAS Cloud Direct has positively impacted my organization. I have been using it for nine months and it has been the holy grail for our county because we basically rely on it every day for off-boarding, on-boarding, accounts being purged, and we are able to bring them back to life. We are able to attach old mailboxes to users. We are able to detach mailboxes, OneDrive, SharePoint, and basically everything. It has been such a winning member of the team.
When I started using Rubrik NAS Cloud Direct in February when I joined the county, I have seen outcomes where our security score was around 86. We were able to push it to 91 percent right now. We are still doing better by pushing it to 96, probably by the end of the year, pushing it to 97 or 98. So there are a whole lot of metrics to speak for it. Our downtime has been really reduced. We are not afraid of accounts being deleted and wondering when we are able to bring them back. As long as it is needed, we are easily almost always able to recover because we have Rubrik NAS Cloud Direct.
What is most valuable?
The best features Rubrik NAS Cloud Direct offers include the fact that I do not have to manually manage everything. I just need to set my SLAs and have them work, set the time and then let those jobs run and then I will just come back on the following day just to confirm that nothing failed and they were all able to back up. Automation is very important to me with Rubrik NAS Cloud Direct.
The automation specifically saves me a ton of time and reduces my workload as a lot of the processes have been automated. We install all the file sets, we have our orchestrated recovery setup in place. We also have all our accounts that are moved from active to deleted automatically. Rubrik's automation takes care of it and moves it to relic and applies an SLA to it. It keeps it more like a cold storage.
I would also add that the other part is the fact that I am able to upgrade my CDM on the fly. I download the CDM version that is compatible with my current version, just click on upgrade, and I upgrade with no downtime. Anytime there is an upgrade, there is no downtime.
What needs improvement?
One way Rubrik NAS Cloud Direct can be improved is the interface is fine and everything looks good. However, I think we should be able to do more at the kernel level, I mean the CDM level, the CLI level. I am very heavy in CLI, so I would want more of the features to push into the commands as part of the CLI.
The other thing I want to add is that the documentation is kind of vague sometimes. I skim through a lot of documents, but I always end up doing things my own way. I would really want the team to improve on the documentation with a lot of screenshots and go-throughs. So far, it has been okay.
If I could change or improve one thing about Rubrik NAS Cloud Direct, the features so far are okay for now.
For how long have I used the solution?
I have been using Rubrik NAS Cloud Direct for a little over seven or eight months. I took over in January.
What do I think about the stability of the solution?
Rubrik NAS Cloud Direct is very, very stable. Out of 10, I give it 9.5. It is really stable. There have been only a few times where we have a bit of an issue with authentication, but even that was resolved in less than five to 10 minutes.
What do I think about the scalability of the solution?
Rubrik NAS Cloud Direct's scalability is pretty easy and pretty simple. You buy a new one and you put it on, and you run a few commands, you add those nodes, and you are good to go. It is pretty simple and straightforward.
How are customer service and support?
The customer support for Rubrik NAS Cloud Direct is beautiful customer support. It is really beautiful for me. I have been working with Rubrik for eight months and the customer support is amazing. It is really amazing. I would rate the customer support on a scale of one to 10 as nine.
Which solution did I use previously and why did I switch?
Before using Rubrik NAS Cloud Direct, we previously used VMware vCenter and switched to Rubrik NAS Cloud Direct because of the obsolete nature of VMware. It was not giving us a lot of leverage. Rubrik NAS Cloud Direct gave us all in one.
What was our ROI?
I have seen a return on investment with Rubrik NAS Cloud Direct. A lot of time is saved, fewer employees are needed, and we do not have to stay in the office all night when there is a disaster.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that I do not make a lot of those decisions, but I think setup cost is a bit on the high side. Regarding licensing, I do not have specific information, but the setup cost appears elevated.
Which other solutions did I evaluate?
Before choosing Rubrik NAS Cloud Direct, we did not evaluate other options. We went straight to Rubrik NAS Cloud Direct.
What other advice do I have?
On a scale of one to 10, I rate Rubrik NAS Cloud Direct overall as eight out of 10.
I rate it an 8 out of 10 because I do not see any product that is perfect. It is the reason why every now and then updates are rolled out. When the documentation is fixed and there are a few more chances to give to admins to do things at the back end, I will give it a 10.
Regarding Rubrik NAS Cloud Direct's AI capabilities, we use the AI capabilities for our YARA rules and hash files. I am for a more stringent governance approach rather than leaving it to people to decide.
I think the accuracy and reliability of output for Rubrik NAS Cloud Direct are good as I see features on our dashboard most of the time. I think they are accurate and pretty accurate.
Rubrik NAS Cloud Direct is deployed in my organization as on-premises. Ours is on-premises and under the government tenant.
The advice I would give to others looking into using Rubrik NAS Cloud Direct is that it is going to save a ton of money. A ton of processes will be streamlined into one. Workflows are streamlined into a very simple, easy-to-use approach with case studies or use cases.
Dinesh M.
Compelling Enterprise Data Protection and Fast Ransomware Recovery
Reviewed on Sep 18, 2026
Review provided by G2
What do you like best about the product?
I find its approach to protecting enterprise data and enabling fast recovery from ransomware and other incidents especially compelling. From a QA perspective, I also appreciate that Rubrik touches on cloud technologies, APIs, distributed systems, automation, and data protection, which creates opportunities to tackle complex, meaningful testing challenges.
What do you dislike about the product?
The complexity of its technology, along with the broad range of areas it involves.
What problems is the product solving and how is that benefiting you?
It helps businesses quickly restore critical data and applications after cyberattacks, accidental deletions, or system failures, making recovery smoother and more reliable when disruptions happen.
Anonymous
Streamlined Data Protection with Room for Simplicity
Reviewed on Sep 18, 2026
Review provided by G2
What do you like best about the product?
I like Rubrik's centralized approach to data protection, which makes backup recovery and data management much easier at the workplace. It also provides a clear view of the protected environment. Rubrik has helped me solve problems related to data protection and backup management, making it easier to protect important data and manage backups centrally. It has also reduced the complexity of handling backup and recovery processes.
What do you dislike about the product?
Rubrik can feel complex without proper documentation. It looks complex at first sight and takes time to learn where everything is and how to configure each setting and feature. A simpler interface and more straightforward flow could improve day-to-day use.
What problems is the product solving and how is that benefiting you?
Rubrik solves my data security issues by keeping data secure and centralized. It simplifies data protection and backup management, reducing complexity in handling recovery processes. It's easier to manage backups and recover data, providing a clear view of the protected environment.
Ankit P.
Simplified Data Protection with Efficient Ransomware Defense
Reviewed on Sep 16, 2026
Review provided by G2
What do you like best about the product?
I appreciate Rubrik for simplifying data protection, which makes the backup and recovery process more efficient for me. The ransomware protection is another feature I really like, as it adds an extra layer of security. I also value the policy-based protection feature, which gives me more control over data management. Additionally, I found the initial setup of Rubrik to be relatively straightforward, which saved me a lot of time.
What do you dislike about the product?
The UI could be simpler, as the current one is quite complex. I would prefer a more minimalistic design.
What problems is the product solving and how is that benefiting you?
I use Rubrik for data backup and recovery, simplifying data protection and ensuring ransomware protection with its policy-based feature.
Verified User in Consulting
Straightforward Data Protection With a Clean, Centralized Interface
Reviewed on Sep 04, 2026
Review provided by G2
What do you like best about the product?
The biggest thing I like is how it is making data protection, straightforward. Having everything managed from single place and easier to keep track of backup and recovery. Clean interface.
What do you dislike about the product?
It take a little while to get comfortable for me as new user with some advanced options. Once you understand the platform, then it’s easy.
What problems is the product solving and how is that benefiting you?
It mainly helps with keeping backups organised and making sure that Data can be recovered when required. It also cuts down on manual work and makes monitoring easier.
Recommendations to others considering the product:
To improve user experience, consider offering more tutorials for new users and simplifying advanced options.
KESHAV B.
Rubrik Simplifies Data Protection with a Clean, Centralized Interface
Reviewed on Sep 04, 2026
Review provided by G2
What do you like best about the product?
Rubrik makes it easier to manage & protect data collectively, especially the simple sober interface, centralized visibility, and how easily it does backups & recovery without making the process complicated.
What do you dislike about the product?
A minor downside is that Rubrik can take a little time to get familiar with, especially for new people using it. The initial setup and understanding all the features can feel a little overwhelming, and the overall cost may also be a consideration for smaller organizations.
What problems is the product solving and how is that benefiting you?
Rubrik solve the problem of managing backups, data protection, and recovery. It gives us a centralized view of our data.This saves time for the IT team, reduces manual effort, and gives us more confidence that critical data can be recovered quickly when needed.
Anonymous
Reliable Defense Against Ransomware, Despite High Cost
Reviewed on Sep 03, 2026
Review provided by G2
What do you like best about the product?
I really like that Rubrik has an immutable and append-only file system, making it impossible for attackers to modify, alter, or delete data during backups. Once data is written, it cannot be altered, overwritten, or modified by hackers, which gives a strong layer of security. Also, I found the initial setup very easy, which was a pleasant surprise.
What do you dislike about the product?
I find the cost of Rubrik to be high, which can be a concern for budgeting. The architecture is also complex, making it harder to navigate, and I think the on-premises scalability is not as flexible as it could be. Additionally, there's limited orchestration for non-VM or cloud environments, which is a bit restrictive for certain use cases.
What problems is the product solving and how is that benefiting you?
Rubrik stops business downtime and data loss from ransomware by creating immutable backups that can't be altered, with data protection managed centrally and easy system restoration.
Pydi R.
Great Tool for Managing Multiple Clouds
Reviewed on Sep 01, 2026
Review provided by G2
What do you like best about the product?
I think the tool it offers to manage different clouds
What do you dislike about the product?
I think we feel it's bit expensive as service
What problems is the product solving and how is that benefiting you?
I think its mostly helps user friendly interface
Jaspreet k
Reduced manual monitoring and now gain real-time insight into agent behavior and governance
Reviewed on Aug 16, 2026
Review from a verified AWS customer
What is our primary use case?
My main use case for Rubrik NAS Cloud Direct is taking real-time actions to see how they are responding if an agent is working in a certain behavior and how it's going if an agent is misbehaving. It provides a centralized view of agent activity and discovers agent interaction with data and identity.
What is most valuable?
A specific scenario where Rubrik NAS Cloud Direct was really helpful in my environment is that since we are using it for a long time, it provides us a well for monitoring and governance for the workflows we use in the current project. What stands out is the amount of context available on the agent actions rather than simply generating another security alert. It focuses and gives us a report including continuous monitoring with evaluation, policy enforcement, and remediation. Rubrik NAS Cloud Direct's Sage engine is designed to prevent and provide intent-based governance for the agent actions. This is why we are using it and this is how it is helping.
Rubrik NAS Cloud Direct offers multiple important features, but the most important feature which I love is the agent monitor which allows us to automatically discover the agents and gives us visibility into their activity in real time. The second is the agent inventory and risk profiling, which helps us identify which agents are active in real time and which ones require closer attention. Additionally, one of the features that helps us is data and identity visibility, allowing us to see what information an agent is accessing and which identity it interacts with. Moreover, the immutable audit trail is very useful when investigating why an agent performs a particular action.
Rubrik NAS Cloud Direct's agent monitor has made my work easier and more efficient, as it is very useful when we have to see the overall agentic monitor of the organization. To understand it better, we can just go there and check what is the activity, how many agents are active, who is working, and who is misbehaving. Sometimes they take commands from other agents, which is not expected. It gives us clarity over the agents and also helps us create proper ROI reports, ensuring that the agents are performing in the right direction with minimal cost.
What needs improvement?
Rubrik NAS Cloud Direct is working as expected, and I cannot come up with any improvements. It has given us a great return.
Before we take aggressive blocking rules, there is a risk of creating unnecessary friction for legitimate AI workflows. As Rubrik NAS Cloud Direct matures over time, it is relatively new compared to older players, and it is still growing. The platform can definitely work on the integrations and the policy configuration time to decrease whatever it is taking. The results it is providing are exceptional, so there is no problem.
For how long have I used the solution?
I have been using Rubrik NAS Cloud Direct for more than three years.
What do I think about the stability of the solution?
Rubrik NAS Cloud Direct is definitely a stable solution as we did not face any challenges in its monitoring or agent tracking capabilities.
What do I think about the scalability of the solution?
Rubrik NAS Cloud Direct's scalability is really good.
How are customer service and support?
Customer support for Rubrik NAS Cloud Direct is exceptional. We had an interaction last week, and they resolved the query in thirty to forty minutes.
How was the initial setup?
Rubrik NAS Cloud Direct was deployed as a cloud deployment in my environment. The experience was straightforward, although it required more than a typical SaaS monitoring tool. The important part was that mapping our AI agents, environments, identities, and applications was relatively easy, and the parts were configured easily. It is designed as an enterprise control layer across even a traditional endpoint product. Rubrik NAS Cloud Direct's biggest deployment effort was for governance design and deciding which actions should be monitored, allowed, or blocked. This was all completed within a week, making the deployment good and straightforward.
What was our ROI?
Rubrik NAS Cloud Direct has positively impacted my organization by showing at least a seventy to eighty percent reduction in manual effort for agent monitoring and investigating, which is exceptional. We are saving a lot of time, with a major impact translating to around forty to sixty hours saved per month for security and platform teams. This equates to saving over six hundred hours of operational effort. Rubrik NAS Cloud Direct has also helped us reduce the project cost by at least three thousand to four thousand dollars, which has been significant. The bigger financial benefit is avoiding the potential cost of manually investigating and recurring from unwanted information. I would treat these numbers as environment-specific as it really depends upon the type of environment you are working on and the number of agents being monitored.
Which other solutions did I evaluate?
Anyone looking for an exceptionally well agent tracker cum dashboard at a really good cost compared to other solutions such as Microsoft Power View should definitely consider Rubrik NAS Cloud Direct. It is a cost-effective and resource-effective solution.
What other advice do I have?
Rubrik NAS Cloud Direct has changed the day-to-day work for my security and platform teams due to the visibility of the dashboards, allowing them to monitor everything in a single dashboard without having to navigate multiple locations. It provides a clear view without manual intervention between the processes, and it functions as well as any other major solutions working in a similar space. I would rate this review five out of five stars.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Sachin A.
Helpful, Supportive Team and Fabulous Co-Founders
Reviewed on Aug 10, 2026
Review provided by G2
What do you like best about the product?
Really good, team is quite helpful and supportive. Co founders are fabulous, Alma matters.
What do you dislike about the product?
The fast-paced environment and high execution bar can sometimes be challenging, especially when priorities shift quickly. But I see that as a growth opportunity rather than a major negative
What problems is the product solving and how is that benefiting you?
Rubrik is solving a critical problem around data security, backup, and recovery, especially as organizations face ransomware and increasingly complex cloud environments. What I find valuable is that Rubrik helps companies make their data more resilient and recoverable, reducing the business impact of outages or cyberattacks. As an engineer, it also gives me the opportunity to work on distributed systems and large-scale data infrastructure, which aligns well with my experience and interests.