NetSPI

What do you like best about the product?

NetSPI is a proven industry leader in penetration testing that shows through how well thought out the process is for any given project. They clearly articulate what they need, how they will go about their work, and key dates. Pricing is about on par with competitors. Once the work starts, it is easy to stay in the know of the current status through their new UI experience platform. It offers all of the key meta data needed to understand what to focus on. Performance of the consultants has never been in question and are obviously supported by a solid group of professionals that are willing to share their expertise and get past any hurdles that may arise. I truly appreciate the new means of tracking vulnerabilities and assets. It rolls things up to a level that is actionable and easy to translate to the owner of the technology for action to be taken.

What do you dislike about the product?

It would be great if there was a way to integrate the portal with our Jira instance to allow for integrated ticketing and up to data status tracking in the portal itself. From a portal navigation standpoint, it can be easy to get lost in the various views and engagements from the past. Lastly it would be great to be able to correlate assets to see its testing history over time from engagement to engagement. That would be icing on the cake to reduce the amount of manual work done outside of the system.

What problems is the product solving and how is that benefiting you?

NetSPI provides a third-party perspective and attestation of the current security status of our network, as well as the specific web applications and APIs we use. Our customers typically require attestation and evidence that penetration tests are performed on a periodic basis, and NetSPI does a great job partnering with us to ensure the language aligns with our business model while still maintaining their independence.

What do you like best about the product?

Testing was thorough. They confirmed all the requirements and limitations well before the actual run happened and kept up-to-date as it was proceeding. Both the testers and the project managers are very helpful and professional.

What do you dislike about the product?

No complaints so far. The only nit is that their platform is somewhat complex and not 100% intuitive but it's really not a big deal.

What problems is the product solving and how is that benefiting you?

They helped us discover a few vulnerabilities that we had and provided a good base for compliance in our industry. Since we have a light security staff this helps us deliver a secure product in a cost-effective way.

What do you like best about the product?

I like that the Netspi platform helps me to be organized and PEN tests are much better managed overall.

What do you dislike about the product?

I would like to use AI agents for testing are orchestration.

What problems is the product solving and how is that benefiting you?

Systematic approach and great engineers working with us.

What do you like best about the product?

The NetSPI platform that tracks all the phases of the penetration testing cycle. Plus the people there are great to work with!

What do you dislike about the product?

Attestations are a huge deal for our customers and they were sometimes forgotten until reminded.

What problems is the product solving and how is that benefiting you?

Customers require yearly external penetration testing for our enterprise product.

What do you like best about the product?

What I like most about NetSPI is how clearly they communicate security findings and provide detailed, actionable reports. Their team is responsive and makes it easy for developers to understand vulnerabilities and address them effectively. The entire process is straightforward, well-organized, and easy to follow.

What do you dislike about the product?

The portal UI could be a bit more user-friendly, especially when trying to find and track security findings that need to be addressed. Improving the navigation would make the overall experience even better.

What problems is the product solving and how is that benefiting you?

NetSPI helps us identify security vulnerabilities in our applications and infrastructure before they become bigger problems. Their detailed reports make it easier for our development and DevOps teams to understand the findings, prioritize fixes, and improve our overall security posture. It also helps us save time during the remediation process.

What do you like best about the product?

I use NetSPI to conduct pentests, and I appreciate the great skillset of the pentesters. I'm always pleasantly surprised by the extent of their coverage. The platform allows us to track vulnerabilities and remediate actions, coordinate seamlessly with the testing team, conduct retests, and access proof of exploit. I like how it keeps us synced on where remediations are at and enables seamless communication. The initial setup was very easy, which was a big plus for me.

What do you dislike about the product?

The new features rolled out are immature, but are moving in the right direction. One thing that could be improved is allowing admins on the customer side to add users to engagements rather than having to reach out to NetSPI to do so.

What problems is the product solving and how is that benefiting you?

NetSPI helps us track vulnerabilities, coordinate with the testing team, conduct retests, and access proof of exploit. It keeps us synced on remediations and enables seamless communication.

What do you like best about the product?

The personal, human interaction stands out. The NetSPI specialists have been attentive, responsive, and knowledgeable throughout.

What do you dislike about the product?

I genuinely have nothing negative to add.

What problems is the product solving and how is that benefiting you?

Penetration tests have surfaced hidden corners of our infrastructure that are easy to overlook.

What do you like best about the product?

communication, knowledge, results, and professionalism

What do you dislike about the product?

comments section of page, generic emails about new comments

What problems is the product solving and how is that benefiting you?

generating awareness for areas of opportunity across our systems

What do you like best about the product?

The team over at NetSPI is top notch and does an amazing job in all aspects of the engagement. The tooling they have built with Resolve complements them perfectly and gives both sides of the engagement all of the information they need to get the job done. Simple, easy to use interface and good filtering make it easy to process findings and manage their resolution.

What do you dislike about the product?

There isn't much to criticize about Resolve. It gets the job done and is just easy to use!

What problems is the product solving and how is that benefiting you?

Resolve categorizes and manages all of the findings of a penetration test for both the testers and client.

What do you like best about the product?

Ease of use and interactivity with NetSPI consultants during pentests. The integrations are also a big help for creating tickets internally.

What do you dislike about the product?

While the integrations are key they lack some functionality. Lack of export options.

What problems is the product solving and how is that benefiting you?

We need a 3rd party pentest for our products and NetSPI is able to provide it whilst also having great customer support.