Experienced delays with support but have consistently managed robust deployments across complex environments
What is our primary use case?
My use cases with Oracle Linux recently include the government of Goiás state in the Secretary of Economy, a GM concessionary of vehicles named Jorlan in Goiás, and Alnutri Alimentos, a rice and chili factory. Additionally, I have worked with the Ministry of Exterior of Brazil and many others.
What is most valuable?
In my opinion, the best features of Oracle Linux are its strong stability for running databases, particularly Oracle databases, and its use of DNF for package management. I believe DNF is a strong and modern way to manage Linux packages, more effective than yum and Zypper. Moreover, the memory usage and management in Oracle Linux are very robust, and the kernel is well-adapted for database users, making it one of the best options for running databases like MySQL and MariaDB as well.
What needs improvement?
I do not understand the licensing for Oracle Linux.
For how long have I used the solution?
My first use of Oracle Linux began in 2013, marking the start of my experience with this operating system.
How are customer service and support?
I find Oracle's support to be deficient in response time; it is often low, and the call options for small price forms are difficult. However, the knowledge base is very good and fair, and I believe the main feature of Oracle support, formerly known as Metalink, is an extremely useful resource.
I would rate the support as a six or seven, concluding that my score is about seven.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Currently, my company is not an Oracle customer, although it was a partner before 2010 and was involved in third-party colocation in Brazilian sales markets in 2006. After 2010, my company and I have utilized other databases too. While we still use Oracle for consulting on Oracle Linux and its databases, the market primarily uses other databases, shifting our Linux support from SUSE to Oracle Linux.
What other advice do I have?
Regarding Matillion data in ETL, I do not have experience with materialized views.
I have experience with other products besides Snowflake, including AWS RDS in the on-premise world, an OCI Oracle database, SQL Server in an on-premises environment, SQL in Azure, Big Data from GCP, and a bit of experience with Databricks and Oracle HeatWave too.
I have experience with Oracle database versions from six to 24 AI.
Oracle Linux is the Oracle operating system, specifically Oracle Enterprise Linux.
I have experience with Oracle Linux from the sixth version to the eighth version, with a small experience using the ninth version as well.
My use of Oracle Linux does not include Ksplice for zero downtime updates; I am unclear on that feature.
Regarding SE Linux security, many customers disable this feature; however, in some use cases within the Secretary of Economy and the Ministry of Exterior Commerce of Brazil, this feature is enabled. Although I don't have extensive experience with this feature, I find that SE Linux offers impressive security strength within the Linux environment, and it also restricts inappropriate access for databases.
Oracle Linux has good integration and usability with Red Hat Linux because it is based on Red Hat. Moreover, it is normally compatible with SUSE and other Linux distributions and supports standard communication protocols like SSH. Additionally, it maintains compatibility with Windows servers.
In my opinion, I don't currently see potential improvements for Oracle Linux because I believe its features are sufficient for database environments and more, particularly in the Red stack. Overall, I believe Oracle Linux is good as it is.
In my opinion, the price for Oracle Linux is fair and acceptable for companies in the market that utilize it.
My overall score for Oracle Linux as a product is ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Has reduced operational time and supports critical daily functions with strong query performance
What is our primary use case?
Oracle Linux is essential for my day-to-day operations, including reports collection, developing new queries to solve customer issues, charging support, and normal CSR cases, as well as any escalation.
Oracle Linux is everything in my domain.
Common examples include organizational operations such as running mission-critical Oracle databases for business functions including enterprise resource planning (ERP), customer relationship management (CRM), and data analytics. These are the main use cases I can identify. Ksplice as well as database host operations use Oracle Linux exclusively because our test servers and test charging system servers are already established in Oracle Linux.
All of our test lab servers are deployed in Oracle Linux, and customer queries, customer data, and customer report collection are all dependent on Oracle Linux nowadays. Oracle Linux RHEL compatibility is excellent for our use. The revenue impact has been significant, as our work has become considerably easier and time consumption has decreased substantially by using Oracle Linux. This directly correlates to revenue improvement as well.
What is most valuable?
The best features of Oracle Linux include the Unbreakable Enterprise Kernel for performance, zero-downtime patching,
RHEL compatibility with the latest RHEL versions, and paid support, which is optional. Oracle Linux support is excellent. Oracle Clusterware and DTrace tracing are also positive aspects of using Oracle Linux. It is free to use and distribute.
Oracle Linux RHEL compatibility is exceptional because it is binary and source compatible with Red Hat Enterprise Linux, which ensures broad compatibility with existing applications. Deep integration is also an important key factor in using Oracle Linux.
DTrace is a dynamic tracing framework that allows me to perform real-time analysis of the running system in my daily work to identify performance bottlenecks. This is an important example of Oracle Linux that I use both within my organization and outside of it.
What needs improvement?
Automatic patching and updates with features like Ksplice for zero-downtime patching and OS management for centralized management could be improved. Other partial improvements include enhancing security by using FIPS and Common Criteria certified distribution, as well as optimizing performance with
KVM virtualization. However, I believe that Oracle Linux is currently functioning fine with my use.
When comparing industry trends, I want to add that there are different workloads such as Oracle Database for implementing pre-installation packages, which can ensure all dependencies are met for a smoother installation process. These aspects could be improved, as well as streamlining of DevOps.
For how long have I used the solution?
I have been using Oracle Linux for the last four years.
What do I think about the stability of the solution?
Oracle Linux is stable. When connectivity issues occur, the support team is always available to provide support 24/7, which is a positive aspect.
What do I think about the scalability of the solution?
In terms of scalability, Oracle Linux performs well. I have already mentioned improvements such as downtime patching and OS management for centralized management. Beyond that, scalability is functioning well.
How are customer service and support?
Oracle Linux customer support is very active. They provide 24/7 support for both emergency and normal issues. They typically hold tickets for one or two days and provide effective solutions, which is a positive aspect.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I started from scratch using only Oracle Linux because I learned from others that it is very easy to use and is a very practical solution in the current industry.
How was the initial setup?
I did not conduct an evaluation.
What about the implementation team?
We purchased Oracle Linux from
AWS. As I have already mentioned, time consumption decreased significantly and productivity is now strong, with revenue savings achieved.
What was our ROI?
From a customer satisfaction perspective, this is indeed important. Time consumption has decreased substantially. When compared to other relational databases, there is a 20 to 30 percent gap. By using Oracle Linux, I am obtaining a 20 to 30 percent advantage.
What's my experience with pricing, setup cost, and licensing?
We use both Google and
AWS. The pricing is quite reasonable with no concerns.
Which other solutions did I evaluate?
All of our test lab servers are deployed in Oracle Linux, and customer queries, customer data, and customer report collection are all dependent on Oracle Linux nowadays. Oracle Linux RHEL compatibility is excellent for our use. The revenue impact has been significant, as our work has become considerably easier and time consumption has decreased substantially by using Oracle Linux. This directly correlates to revenue improvement.
What other advice do I have?
Oracle Linux is the best option in the current industry. I would recommend that anyone not currently using it conduct testing for at least six months to one year, and they will experience the difference and will never leave Oracle Linux after that. The overall review rating for Oracle Linux is 8.5 out of 10.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Delivers strong support for AI projects with quick deployment
What is our primary use case?
Since Oracle Linux is a very light software, it does not take time to deploy unless you have virtuals, or if you have containers you need to set up, which will take additional time. Installing and setting up Oracle Linux takes very few minutes.
Oracle Linux is very supportive in supporting my AI-driven projects and workloads.
How has it helped my organization?
The applications that we have deployed under Oracle Linux run optimally compared to environment we had hosted previously
What is most valuable?
The most valuable feature of Oracle Linux is managing applications and managing application development on the cloud. It is more secure and easier to manage.
Oracle Linux is excellent software, and I rate its scalability an eight.
There are at least 42 people using Oracle Linux in my organization, and we have virtualized some servers where we have deployed eight VMs.
What needs improvement?
The area of Oracle Linux that needs improvement is related to updates. If they have updates, it should update itself without logging out your services.
For how long have I used the solution?
I have worked with Oracle Linux for two years.
What do I think about the stability of the solution?
I rate the stability of Oracle Linux as very stable, at eight.
How are customer service and support?
Oracle has implemented a chatting AI which answers most questions effectively, but getting real customer service takes some time.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
How was the initial setup?
Oracle Linux is a bit easy to set up.
What other advice do I have?
I have a solution on-premises, and also on cloud for containers and orchestration.
The price of Oracle Linux is affordable, and you can download it for free. It is very available on the Oracle site, and it is an open solution.
Based on my experience, I would recommend Oracle Linux to other people anytime.
Overall, I rate this solution as the best solution at nine out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?