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Review from 9 years of hunting on Bugcrowd
What do you like best about the product?
I've been hunting on Bugcrowd since a long time. And through all these years, the one quality I observed in the overall proceedings of Bugcrowd is about the sense of cooperation and supportive attitude that their team possess towards the crowd. Now whether it's about a support ticket or triage processes. "Cooperation" from the platform was one of the major reasons that even as a full time bug hunter, I invest a major part of my time bug hunting for the programs available on the "Bugcrowd".
What do you dislike about the product?
I dislike it when, even for a simple reported bug, the triage team places multiple blockers on researchers without fully reading the report or attempting the provided steps.
What problems is the product solving and how is that benefiting you?
Bugcrowd owns the expertise of a crowd which constitutes hundreds of thousands of skilled ethical hackers and cyber security researchers from all across the globe. This massive crowd is capable of uncovering the most unanticipated and never before seen security flaws (or bugs) in organizations critical assets which would otherwise never be possible to determine using the traditional pentests.
The Most Trustworthy and Rewarding Bug Bounty Platform for me Since 2016
What do you like best about the product?
Bugcrowd has been the backbone of my professional journey in cybersecurity since 2016. What I appreciate most is the platform’s consistency, transparency, and strong ethical foundation. It provides a wide range of programs—from public to private—with clear scopes and structured communication. The triage team is responsive, and the support staff is genuinely helpful. Bugcrowd also stands out because it values and respects researchers—not just with monetary rewards but through recognition, community engagement, and long-term relationships. It’s more than just a platform; it’s a community I’m proud to be a part of.
it has the most easy and understandable UI interface, so that user uses it so frequently that never goes out of the goal.
your integration with support system on freshdesk is tremendous and now it is easy to track support tickets.
it has the most easy and understandable UI interface, so that user uses it so frequently that never goes out of the goal.
your integration with support system on freshdesk is tremendous and now it is easy to track support tickets.
What do you dislike about the product?
There are occasional delays in report responses and bounty payments, especially when waiting on program owners. While this is understandable, it can sometimes be frustrating—particularly for time-sensitive research. I’d also love to see more transparency around program activity (e.g., how actively they're reviewing reports) to help researchers better allocate their time.
What problems is the product solving and how is that benefiting you?
Bugcrowd bridges the gap between ethical hackers and organizations by providing a secure, structured, and legal way to disclose vulnerabilities. It eliminates the uncertainty that often comes with independent disclosure, giving researchers like me confidence that our findings will be respected and rewarded. For me personally, it has provided a stable source of income, continuous learning opportunities, and direct access to real-world security challenges across industries. Bugcrowd has also helped me build my reputation in the security community through leaderboard rankings, badges, and recognition. It’s not just a platform—it's a career path.
Amazing platform
What do you like best about the product?
TPM, colleagues, support
Imagine what you want in view of support and you get it here
Imagine what you want in view of support and you get it here
What do you dislike about the product?
Nothing is there which can be called as dislike
What problems is the product solving and how is that benefiting you?
As a product security engineer i don’t get much time to look into todays hack world, bugcrwod provides me with the clients who want applications to be tested and this is what make me feel back in the game
Bugcrowd Helps Me as a Full-Time Hunter
What do you like best about the product?
The triage quality is solid, response times are fair, and the platform doesn’t get in my way when I’m focused on practical impact. I also like that programs are often more receptive to critical exploit chains, not just single-issue bugs.
What do you dislike about the product?
Lack of asset clarity in some programs wastes time. I also wish analytics and submission filtering had more depth to support hunters who operate at scale.
What problems is the product solving and how is that benefiting you?
Bugcrowd bridges the gap between skilled hunters and companies with real attack surfaces. It gives me legal, structured access to targets I’d never get otherwise, and that turns raw exploit chains into paid outcomes.
Review for G2 bugcrowd
What do you like best about the product?
It's it security architecture that I have studied especially the big bounty program
What do you dislike about the product?
They can have more such incentives and add more bounties that can help people and companies grow
What problems is the product solving and how is that benefiting you?
It can help me in catching bugs
Using bugcrowd for security research and bug hunting.
What do you like best about the product?
The triage response and also the platform itself.
What do you dislike about the product?
I have seen no downsides about using bugcrowd.
What problems is the product solving and how is that benefiting you?
Finding vulnerabilities using the crowdsourced ethical hackers.
Collaborative Crowdsourcing for Enhanced Cybersecurity
What do you like best about the product?
What I appreciate most about Bugcrowd is its collaborative approach to cybersecurity. The platform brings together a diverse community of ethical hackers and security professionals, empowering them to contribute to real-world security challenges. This collective intelligence not only enhances the security posture of organizations but also creates a dynamic environment where continuous learning and skill development are encouraged. Additionally, Bugcrowd's focus on transparency, fairness in rewards, and providing a platform for both experienced and novice hackers to contribute makes it a unique and impactful leader in the field of crowdsourced security.
What do you dislike about the product?
One area of improvement for Bugcrowd could be enhancing the communication and feedback loop between researchers and program owners. At times, the response times or clarity of feedback can be inconsistent, which may lead to frustration for researchers who are seeking more timely or detailed guidance on their submissions.
What problems is the product solving and how is that benefiting you?
Bugcrowd addresses the challenge of identifying and mitigating security vulnerabilities by leveraging a global network of skilled ethical hackers. This crowdsourced approach allows organizations to detect and resolve security issues more efficiently than traditional methods. For me, it provides access to diverse security expertise, ensuring a more comprehensive and robust security posture, ultimately reducing the risk of breaches and enhancing overall system resilience.
Bugcrowd is a great security partner
What do you like best about the product?
The Bugcrowd team and community is fantastic. I highly recommend using Bugcrowd for bug bounty, vulnerability disclosure and pen testing programs.
What do you dislike about the product?
I have no notes. I love the service and the system that's built around it.
What problems is the product solving and how is that benefiting you?
Bugcrowd has delivered a managed bug bounty and vulnerability disclosure program that has been maintainable with the help of the Bugcrowd team.
Excellent customer support with well thought-out bounty programs.
What do you like best about the product?
Attack validation and prioritization. Customer support is excellent. The platform is easy to use and provides a number of features that make it easy to integrate with Slack, JIRA, and other platforms.
What do you dislike about the product?
The workflow, especially the names of each stage, was not intuitive and required some coaching.
What problems is the product solving and how is that benefiting you?
Bugcrowd platform enabled us to expose multiple platforms/solutions to many ethical hackers to gain a fresh perspective on our security posture and identify issues that we have missed with internal security testing, SAST, and DAST tooling. In a short period, they managed to detect issues that went by unnoticed even by the external penetration testing and we are now in a much better shape.
Definitely would recommend as a bug bounty platform
What do you like best about the product?
We use BugCrowd to run our bug bounty program. The researchers invited to our program have filed reports about a variety of security issues, and it's clear that some of them have really dug into our site's functionality, not just running automated scanners and skimming the surface. We've also been perfectly happy with our CSM and account manager, and BugCrowd's triagers are helpful in rejecting invalid reports.
What do you dislike about the product?
Not much negative to say. We do have a recurring issue with not automatically receiving invoices for some reason. Our account manager's always helpful and passes it along quickly when we reach out, but it's a little inconvenient (and odd) that we have to do that.
What problems is the product solving and how is that benefiting you?
We use Bugcrowd to run our bug bounty program. Bugcrowd connects us with researchers who specialize in the relevant area, provides a platform for managing reports and payments, and triages reports.
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