Bitdefender Security for Amazon Web Services
Added security has protected client websites and highlights risky outdated SSL issues
What is our primary use case?
I rely on Bitdefender Security for AWS to block pages that are not safe to visit. I deal with a lot of businesses that have outdated SSL certificates and different security challenges when it comes to their websites, so it's useful to have that capability. I also utilize the quick scan and system scan tools fairly often. I haven't used the VPN yet, but I am interested in exploring that in the future.
Truthfully, I use so many different tools that I don't know if Bitdefender Security for AWS specifically would stand out in a client's mind when discussing it. However, one example that comes to mind is a client or potential client at the time who had an outdated SSL certificate. They were under the impression the company they were working with was doing a lot more than they actually were. Because of Bitdefender Security for AWS, I was able to identify the need for updating some things on their website to protect them and the people who visit their website as well.
How has it helped my organization?
Bitdefender Security for AWS has probably blocked risky things more than I realize. I was speaking with a potential client who was dealing with what I call digital weasels, which are web marketing companies that are sketchy and dishonest. They claimed to have done a lot more work on this person's website to keep it up to date than they had actually done. When we were having a discovery call, Bitdefender Security for AWS helped me discover that their site was not being maintained accurately and it needed to be resolved.
I would not say Bitdefender Security for AWS saved me time, but it has pointed out issues that I may or may not have caught without it on my system. It has definitely prevented losses, very possibly, because it has found outdated interfaces or outdated SSL certificates and things of that nature, which are security risks for the client. Knowing that these things need updating, I might have caught it or might not have. That's not necessarily my area of expertise, but it is very nice to have that added layer of security, and I'm sure my clients feel the same way.
What is most valuable?
I would say that the online threat prevention feature of Bitdefender Security for AWS is probably my number one feature, and then my system scan is my number two. I do the system scan maybe once a month to help keep my device clean because security is important in my line of work, and having a secure computer is essential.
I think the threat prevention feature of Bitdefender Security for AWS is a valuable asset to my system. I wouldn't say it's caught anything significant. It doesn't make my workflow easier per se, but it actually adds things to my plate in a way that I appreciate because it has caught outdated SSL certificates. I consider myself pretty good at avoiding risky links, but every once in a while, people are smart and they're getting smarter, so having that added security is definitely a peace of mind. The system scan has found a couple of things over the years, nothing dire, but it's definitely useful and beneficial to have.
The user interface of Bitdefender Security for AWS is great. I have never had any problems with it, and anytime they've updated their interface, it hasn't kicked me off, which is excellent because some companies change their systems pretty drastically all at once and it becomes difficult to navigate. So I appreciate the user interface, and honestly there's probably more benefit that I haven't even gotten the chance to explore yet in the dashboard.
What needs improvement?
I would love to have more information on why a web page is being blocked, because sometimes that additional information would help me, especially when it comes to working with clients.
I don't think there's a single program in the world that I'd give a perfect score. In terms of rating between eight versus nine, I think there could be some room for improvement in the communication to the user of why certain things are being blocked, in terms of helping educate the people using the tool in an easy-to-understand way.
Truthfully, anytime someone incorporates AI into their company, I immediately find it less trustworthy and reliable and accurate. I don't know if it's flagged anything incorrectly or missed anything important. I sure hope it hasn't.
For how long have I used the solution?
I have been doing virtual assistant work as self-employed for the last seven years.
What do I think about the stability of the solution?
Bitdefender Security for AWS has maintained stability in my experience.
What do I think about the scalability of the solution?
Bitdefender Security for AWS has kept up as my business has grown or changed.
How are customer service and support?
I've never had any issues with Bitdefender Security for AWS customer support.
Which solution did I use previously and why did I switch?
I did not previously use a different solution before Bitdefender Security for AWS.
How was the initial setup?
My experience with pricing, setup cost, and licensing for Bitdefender Security for AWS was a smooth experience.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Bitdefender Security for AWS, as it was recommended to me.
What other advice do I have?
Bitdefender Security for AWS is just an extra added layer of protection and information that I wouldn't have otherwise. I would say that Bitdefender Security for AWS is a great product, and I've had a good experience with it and recommend it to others. I gave this review a rating of eight out of ten.
Seamless cloud security has enabled MSPs to stay flexible and manage workloads in one familiar environment
What is our primary use case?
My main use case for Bitdefender Security for AWS is complex MSP environments who use AWS and Bitdefender.
I have additional thoughts about my main use case or how my clients are using Bitdefender Security for AWS, as many partners use the environment because it works better than Microsoft for them. Because they are an AWS house, it just makes sense to use everything within the stack and then everything from Bitdefender that is purpose-built for AWS.
How has it helped my organization?
Bitdefender Security for AWS has positively impacted my organization because it gives our partners and MSPs the flexibility to stay within the environment that they already have and not forcing them to move to a different environment, such as Microsoft. It provides clarity and the ability to be flexible within their own comfortable environment.
I can share specific outcomes or metrics that demonstrate this positive impact, as there are many benefits such as time saved because everything is already in one environment within AWS. It makes it so much easier to have one pane of glass for everything. From a cost perspective, it also makes a lot of sense for MSPs.
What is most valuable?
Bitdefender Security for AWS offers excellent features including security for containers, S3 bucket usage and security for that, as well as password managers around all of that.
Container security and S3 bucket protection have made a difference for my clients because it is all native to AWS. Bitdefender comes in and adds extra layers of security and makes everything seamless. The integration between Bitdefender Security for AWS and AWS is extremely smooth and seamless.
What needs improvement?
Bitdefender Security for AWS can be improved, but I think it is good as it is. Updates and upgrades to different versions of different products within AWS and the switchover between AWS and Bitdefender can be completed quicker.
For how long have I used the solution?
I have been using Bitdefender Security for AWS for just over three years.
What other advice do I have?
I would rate Bitdefender Security for AWS overall as a nine out of ten.
I give it a nine and not a ten because sometimes the updates can really be a hindrance in terms of productivity, which is why I did not give it a ten.
Regarding Bitdefender Security for AWS's AI capabilities, I think they take governance really seriously, so I am not too concerned. I think they have the basis covered, and they have a great team.
Regarding Bitdefender Security for AWS's AI capabilities, I think the accuracy and reliability of output is really good, as the AI component has been put through multiple stress tests by the Bitdefender team, so I think that the output is fairly accurate.
Bitdefender Security for AWS is not deployed in my organization, but it is deployed in the MSPs that we serve. The MSPs deploy Bitdefender Security for AWS mainly in private cloud and then hybrid as well. Those MSPs typically use AWS and they use on-premises from time to time.
Some of my MSP partners did purchase Bitdefender Security for AWS through the AWS Marketplace.
My advice to others looking into using Bitdefender Security for AWS is to make sure you understand both the Bitdefender side as well as the AWS side, because if you do not, you will struggle on either end. Familiarize yourself with both environments and how they merge and come together.
I think Bitdefender Security for AWS is an amazing tool, and my overall rating for this product is nine out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Centralized protection for cloud workloads has simplified monitoring and improved threat response
What is our primary use case?
My main use case was protecting EC2 workloads in a test AWS environment. I deployed the Bitdefender Security for AWS agent on a couple of EC2 instances and then reviewed the security dashboard to verify that malware protection and security monitoring were working correctly. I also tested using harmless test files, such as EICAR antivirus test files, to confirm that alerts were generated and could be viewed in the consoles.
In addition to the basic deployment, I spent time exploring policy configurations and monitoring. I looked at how alerts were prioritized, reviewed the event logs, and practiced responding to the detections. I also tested scheduled scans, on-demand scans, and verified that EICAR test files were detected while observing how the consoles reported security events. The main objective was to become familiar with the platform and understand how it protects AWS workloads.
What is most valuable?
Bitdefender Security for AWS provides several features that I found valuable. Real-time malware protection for the EC2 instances, centralized management allowing me to manage all the consoles through a single console, and automatic security updates with detailed alerts and reporting for security events are common features that stood out.
The management experience was straightforward, as it was easy to see security status and workloads from a single dashboard instead of checking each instance individually. Policies could be applied consistently across multiple instances, which would help simplify administration as an environment grows.
In the lab environment, Bitdefender Security for AWS improved visibility into the security status of the EC2 instances by providing a centralized dashboard for alerts and events. Instead of checking each system individually, I could review detection and security events from one place, which made monitoring more efficient. It also reduced manual effort because security policies could be applied consistently across workloads, and alerts were generated automatically when suspicious activity was detected.
The AI capabilities appear to be focused on improving threat detection and helping prioritize security events rather than replacing human decision-making. It is important that AI recommendations remain transparent and that administrators maintain control over security policies and response actions. Strong governance, audit logs, and role-based access controls are key to ensure AI is used securely and responsibly.
The alerts and recommendations appeared accurate and relevant. I did not notice a significant number of false positives, and detections were consistent with activities when I was testing. AI-generated recommendations should always be reviewed by a security administrator before taking action.
What needs improvement?
I found the platform easy to use, but there are always areas to improve. One thing I would like to see is even more customizable dashboards and reporting, so different teams can quickly focus on the information most relevant to them. It would also be helpful to have more guided recommendations for resolving alerts, especially for new users.
Another improvement I suggest is making onboarding even easier for new users. It should have more built-in tutorials, guided setup wizards, and contextual help with the console, which could help teams get up and running faster. It would be more useful to have more customizable notifications and reporting, so different teams, such as security operations and system administration, can tailor the information they receive.
For how long have I used the solution?
I have used Bitdefender Security for AWS in a lab environment for a few months to familiarize myself with the platform.
What do I think about the stability of the solution?
During the evaluation, I found Bitdefender Security for AWS to be stable. I did not experience any significant crashes or reliability issues, and the deployment, policy management, and monitoring functions worked consistently. Overall, it performed reliably throughout the testing.
What do I think about the scalability of the solution?
Based on the evaluation, I found Bitdefender Security for AWS to be highly scalable. It can protect multiple instances from centralized consoles, making it easier to manage security as an environment grows. Policies can be applied consistently across the instances. Adding a new workload is straightforward, so it scales well for organizations of different sizes.
How are customer service and support?
I did not need to contact Bitdefender support during the evaluation because deployment and testing went smoothly. I did use the documentation and knowledge base, which I found helpful and well-organized.
Which solution did I use previously and why did I switch?
Bitdefender Security for AWS was the first solution that I used. My focus was on deployment and monitoring and policy management capabilities. This is our organization's first time using a cloud security solution.
How was the initial setup?
The setup process was straightforward, and licensing and deployment did not create any issues during the evaluation. I created a purchase order, it was approved, and it felt like a plug-and-play solution. It seemed reasonable for an enterprise-grade cloud security solution.
What was our ROI?
Since my experience was in the lab and evaluation environment rather than production, I did not formally measure ROI or track metrics like cost savings and staff reduction. However, I see operational benefits. The centralized management and automated alerting reduced the amount of manual monitoring required and made it easier to review security events from a single console. As current users were trained to use Bitdefender Security for AWS, there was no requirement for new employees for that. Money was saved because before, the product that was used had a manual security system, so I had to look around each individual instance for security alerts, which also saved time and money.
Which other solutions did I evaluate?
I was involved in the evaluation process. I looked at a few cloud security solutions, including Microsoft Defender cloud and CrowdStrike, before deciding to evaluate Bitdefender Security for AWS. As the focus was on working more closely with AWS, the priority was ease of deployment and centralized management. From all of the criteria mentioned, Bitdefender Security for AWS stood out because it provides the features that were needed while offering straightforward management.
What other advice do I have?
I recommend clearly defining security requirements before deployment and taking time to plan policies for AWS integration. Start with a pilot deployment in a test environment. Overall, I had a positive experience with Bitdefender Security for AWS. I found it straightforward to deploy and manage, with good visibility into cloud workloads and useful centralized monitoring. There is always room for improvement in areas like dashboard customization and onboarding. I would rate this solution an 8 out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Security has increased and visibility into endpoint behavior has improved across our cloud servers
What is our primary use case?
My primary use case for Bitdefender Security for AWS is endpoint protection. I use Bitdefender Security for AWS on servers and also on the company's personal machines, providing phishing protection and open port detection. On a day-to-day basis, I use Bitdefender Security for AWS as a website blocker for some remote endpoints that we have and I also perform incident response.
What is most valuable?
The best features that Bitdefender Security for AWS offers include the visualization part of what the person is being blocked from or banned from at that moment. This visualization feature makes my job easier in the sense that I can see what the person is trying to access improperly.
I also find the licensing part really easy to see on screen with Bitdefender Security for AWS. I can view when my license will expire and see how many licenses I have in an easy and quick way. I can also determine how many machines are protected or which endpoints are currently outdated.
Bitdefender Security for AWS has had a positive impact on my organization by providing more visibility into what people are accessing improperly and more protection for machines with various operating systems, such as Linux and macOS.
What needs improvement?
Bitdefender Security for AWS could be improved in the Threat Explorer part, as it doesn't detect everything. For instance, if the person goes to a hotel or an open network, the antivirus ends up blocking that network but doesn't detect it in Threat Explorer. It doesn't give me visibility into what is being blocked or which Wi-Fi it is blocking. Many times the person needs to restart the machine two or three times for it to then work on the open network they're trying to connect to. It could show up in Threat Explorer so I could allow it directly there in the allowed list.
For how long have I used the solution?
I have been using Bitdefender Security for AWS for three years.
What do I think about the stability of the solution?
Bitdefender Security for AWS is very stable.
What do I think about the scalability of the solution?
I believe the scalability of Bitdefender Security for AWS is 99.99 percent.
How are customer service and support?
The customer support for Bitdefender Security for AWS has a 24x7 SLA, but we are usually served within up to three hours. I would rate customer support for Bitdefender Security for AWS a ten.
Which solution did I use previously and why did I switch?
I previously used Kaspersky, and I changed to Bitdefender Security for AWS because of the price and because Bitdefender Security for AWS is more user-friendly. Kaspersky was more complex to use.
How was the initial setup?
My experience with pricing, setup costs, and licensing for Bitdefender Security for AWS is that the prices beat what the market had because before that I used Kaspersky. I presented the costs that we had, and it turned out to be 30 percent cheaper than what we were already using. The integration into our environment and the migration was also very controlled and quick.
What about the implementation team?
I did not purchase Bitdefender Security for AWS through the AWS Marketplace. Instead, it was through a consulting partner at a presentation I went to about the antivirus itself, and they offered us a good proposal which I ended up buying.
What was our ROI?
I have already obtained a return on investment with Bitdefender Security for AWS. There was an apparent cost reduction now at the beginning, and when we renewed its license, there was a cost reduction again along with fewer endpoint cases. As we had been using it for some time, the antivirus started to work better.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Bitdefender Security for AWS. I discovered it at a presentation by a consultant who invited me to a dinner and presented this solution to me, which I found interesting and adopted it.
What other advice do I have?
My advice for others thinking about using Bitdefender Security for AWS is to assess whether it will be viable for their current environment. I believe so because Bitdefender Security for AWS is compatible with almost any environment.
However, if the person already comes from a solution that meets all their requirements and is at a competitive price, then it depends on what the company is looking for and the financial budget they have to adapt. Migration to Bitdefender Security for AWS would be very welcome. I would rate this review an eight.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Cloud security has protected our repositories and now improves visibility into threats
What is our primary use case?
The main use case I have for Bitdefender Security for AWS includes medium- to large-profile companies. In a company of that profile, I specifically use Bitdefender Security for AWS for security for all their repositories, connectivity, and their servers.
What is most valuable?
The best features that Bitdefender Security for AWS offers are its security against viruses and ransomware attacks, which are the main target in information security today.
I notice the effectiveness of these functions in practice because the evidence that Bitdefender stores within its management console allows me to have visibility of those blocks, filters, and detections that have occurred, ensuring that the work and operation of Bitdefender is carried out without problems.
Bitdefender Security for AWS has positively impacted my organization by managing to cover those companies that are developing within the trend of using the cloud, which is the vast majority. The coverage for cloud-based companies has benefited my clients and organization because I have noticed improvements in efficiency and results framed in the measurement of the security that has been achieved, in terms of the number of blocks and threat lists; this gives visibility that the functionality of the processes and their security is happening without issues.
What needs improvement?
I think Bitdefender Security for AWS could improve as it currently has an issue of stability and growth of its tools, both in the administrative and technical areas, as well as in the security levels that are being required and needed more every day.
For how long have I used the solution?
I have been using Bitdefender Security for AWS for three or four years.
What do I think about the stability of the solution?
I consider Bitdefender Security for AWS to be quite a stable solution.
What do I think about the scalability of the solution?
I think the scalability of Bitdefender Security for AWS is quite acceptable.
How are customer service and support?
My experience with the technical support of Bitdefender Security for AWS has been functional and it has worked.
Which solution did I use previously and why did I switch?
I did not use any other solution before Bitdefender Security for AWS.
What was our ROI?
I have noticed a return on investment from implementing Bitdefender Security for AWS because of the very simple administration, which reduces staff cost and time.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, implementation costs, and licenses of Bitdefender Security for AWS has been accessible.
Which other solutions did I evaluate?
Before choosing Bitdefender Security for AWS, I did not evaluate other options.
What other advice do I have?
I would rate Bitdefender Security for AWS a nine out of ten. I give Bitdefender Security for AWS a nine because it is a very complete tool with very global visibility. I would advise other people who are considering using Bitdefender Security for AWS to try the solution so they know it is very functional. My overall review rating for Bitdefender Security for AWS is nine.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Cloud security has unified protection and simplifies cross-account management
What is our primary use case?
I evaluated and tested Bitdefender Security for AWS specifically for the protection of virtual machines (EC2 instances) deployed on AWS. The main objective was to secure cloud production environments and data synchronization pipelines between remote offices, ensuring robust anti-malware and anti-ransomware protection at the guest OS level without affecting performance, thanks to the scan offloading features.
How has it helped my organization?
It has significantly enhanced our security posture by providing continuous workload protection and reducing administrative overhead. The native integration with the AWS EC2 API enables easy monitoring and faster incident investigation through a single dashboard. Operationally, the scan offloading architecture keeps host CPU and memory utilization remarkably low, which prevents server performance degradation on critical production instances and directly optimizes our AWS compute costs.
What is most valuable?
The best features are the cross-account API integration and the scan offloading architecture via Bitdefender-hosted SVAs. The IAM-based integration syncs automatically with the AWS EC2 inventory, ensuring instant visibility and automated protection for new instances without manual setup. Scan offloading delegates heavy malware scans outside the virtual machines, keeping host CPU usage low and optimizing infrastructure costs without degrading production performance.
What needs improvement?
Bitdefender should focus on native, out-of-the-box integrations with native AWS security services like AWS Security Hub or Amazon GuardDuty to provide a more unified security view. Additionally, expanding its capabilities toward a full CNAPP suite by including Cloud Security Posture Management (CSPM) and native, granular protection for containerized or serverless environments (such as Amazon EKS, Fargate, and Lambda) within the standard licensing tier would highly benefit complex cloud-native architectures. Finally, the default alerting mechanism could be optimized to reduce initial alert noise and false positives.
For how long have I used the solution?
I have been using Bitdefender Security for AWS for less than 6 months as part of our technical evaluation, testing phase, and recent deployment trials.
What do I think about the stability of the solution?
The solution has proven to be extremely stable and reliable for daily cloud operations. The primary benefit comes from the lightweight BEST agent architecture: by offloading heavy scanning tasks to external security servers (SVA), it eliminates the CPU spikes and disk bottlenecks that typically cause crashes or performance slowdowns on production EC2 instances. Managed centrally via GravityZone, the system applies updates and policies quietly in the background without requiring server reboots.
What do I think about the scalability of the solution?
La scalabilità è eccellente poiché si adatta in tempo reale alle dinamiche del cloud. Grazie all'integrazione API, la console sincronizza l'inventario EC2 proteggendo automaticamente le nuove istanze avviate. Lo scan offloading evita di dover sovradimensionare le macchine all'aumentare dei workload, mantenendo bassa la CPU. Infine, il modello pay-as-you-grow su AWS Marketplace adegua i costi orari al consumo effettivo, eliminando ogni frizione di licenza.
How are customer service and support?
The customer service and technical support are solid and highly responsive. The staff is knowledgeable about both AWS-native environments and the GravityZone-based architecture, which makes troubleshooting agent-to-control-center connectivity or IAM permission quirks fast and effective. Additionally, the online documentation and knowledge base are exceptionally detailed, providing clear, practical guidance that allows engineering teams to resolve common policy-tuning issues independently.
Which solution did I use previously and why did I switch?
Yes, we previously evaluated and used other enterprise solutions like Trend Micro and Sophos. We decided to switch to Bitdefender Security for AWS because it offers a much better balance between robust behavioral threat detection and minimal performance impact on our cloud compute resources. Traditional endpoint security platforms or heavy on-box suites degraded server performance and required a lot of manual oversight, whereas Bitdefender scales automatically with our EC2 footprint and optimizes our infrastructure costs through its scan offloading architecture and flexible pay-as-you-go AWS Marketplace licensing model.
How was the initial setup?
The initial setup is generally straightforward for those already familiar with cloud tools, requiring minimal deployment effort. Subscribing through the AWS Marketplace allows unified billing and fast procurement. Integrating AWS EC2 via cross-account IAM roles enables automatic inventory discovery without long-term credential risks. However, navigating initial policy configurations and exception tuning in the GravityZone console presents a steep learning curve for beginners.
What about the implementation team?
We deployed the solution directly using our internal cloud engineering team, as the AWS Marketplace integration makes procurement simple. However, during our initial evaluation, we reviewed deployment documentation and technical case studies from Tenesys, a certified Bitdefender partner in Europe known for managing GravityZone implementations. Their architecture blueprints provided valuable guidance for setting up our security policies and optimization workflows.
What was our ROI?
Yes, the solution delivers clear ROI through operational efficiency and resource optimization. The automated inventory sync saves substantial engineering time during deployments, reducing the manual administrative workload. Additionally, the scan offloading architecture lowers AWS compute costs by 15% to 25% on protected instances because CPU utilization remains consistently low, avoiding the need to oversize infrastructure to tolerate heavy security scans.
What's my experience with pricing, setup cost, and licensing?
The procurement is straightforward because it is sold directly as a service through the AWS Marketplace, allowing utility-based, pay-as-you-go licensing billed by the hour for active EC2 instances. This removes the need for large upfront perpetual licenses and aligns security costs with cloud scaling. There is no major initial setup fee, but navigating the initial policy configuration inside the GravityZone console presents a steep learning curve for beginners. Compared to platforms like CrowdStrike or Trend Micro, it offers a superior cost-benefit ratio for pure workload protection.
Which other solutions did I evaluate?
We evaluated Trend Micro and CrowdStrike Falcon against Bitdefender based on cost and cloud integration. CrowdStrike offers advanced threat hunting but at a more prohibitive price. Trend Micro provides a comprehensive suite but features a more complex interface and less transparent pricing. Bitdefender wins on the cost-benefit ratio due to its simpler GravityZone dashboard and scan offloading, which lowers AWS compute costs, though it lacks full-stack CNAPP capabilities.
What other advice do I have?
My advice is to thoroughly evaluate your cloud security priorities beforehand: if your organization requires low-impact, straightforward anti-malware and workload protection across mixed EC2 instances with utility-based billing, it offers an exceptional cost-benefit ratio. However, take full advantage of the proof-of-concept phase to carefully tune your security policies and alerting mechanisms right from the start, as the initial setup and policy configuration inside the GravityZone console can have a steep learning curve and default alerts can be slightly noisy. I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Affordable cloud security has saved time and prevents attacks through intuitive controls
What is our primary use case?
My main use case for Bitdefender Security for AWS is affordability.
A quick specific example of how I use Bitdefender Security for AWS in my day-to-day work is that we are using its firewall for multi-connection.
What is most valuable?
The best features Bitdefender Security for AWS offers are that it is easy to work with, has a good console, and is priced well.
What I like about the console is that it is easy to use. I would also like to add that the pricing for Bitdefender Security for AWS is good.
Bitdefender Security for AWS has positively impacted my organization by saving time and making things easier, and it also improved security. It saves time and makes things easier for me because it prevents the attacks.
What needs improvement?
I cannot tell specifically how Bitdefender Security for AWS can be improved. I would like to add that perhaps Bitdefender Security for AWS could improve the front-end.
For how long have I used the solution?
I have been using Bitdefender Security for AWS for one year.
What do I think about the stability of the solution?
Bitdefender Security for AWS is stable.
What do I think about the scalability of the solution?
The scalability of Bitdefender Security for AWS is pretty good and is scalable.
How are customer service and support?
The customer support I experience is seven out of ten.
Which solution did I use previously and why did I switch?
I have not previously used a different solution.
How was the initial setup?
I did not purchase Bitdefender Security for AWS through the AWS Marketplace; I obtained it on the GravityZone website.
My experience with pricing, setup cost, and licensing for Bitdefender Security for AWS is pretty good.
What was our ROI?
I have seen a return on investment, as approximately 30% of time is saved.
Which other solutions did I evaluate?
Before choosing Bitdefender Security for AWS, I evaluated ESET as an option.
What other advice do I have?
The advice I would give to others looking into using Bitdefender Security for AWS is that it saves your time and saves your cost. I would rate this product a 10 out of 10.
AI-driven protection has reduced security incidents and manages complex multi-site environments
What is our primary use case?
As an IT system administrator, I manage security systems for five companies and five factories using Bitdefender Security for AWS, and I utilize their management panel to oversee their security systems.
My main use case for Bitdefender Security for AWS is that I sometimes create new rules for internet problems and in situations where companies are detecting a virus, which sometimes appears to be a virus but is not, so I need to allow some rules to resolve those problems.
I often have to create or adjust rules due to access problems where access to some websites is blocked.
As part of my daily tasks with Bitdefender Security for AWS, I encounter situations where certain programs or setups are flagged as viruses, and when I run some programs, they are detected as a virus when they are not, so I need to create new rules to prevent them from being blocked.
What is most valuable?
The best features Bitdefender Security for AWS offers are its AI features, which I find valuable because they teach how to protect network systems against viruses and many attacks.
The AI features help me in my daily work because we often cannot identify the type of virus or phishing attacks coming from websites, and sometimes when we download strange exe files, they can install viruses on our computers. Different viruses can lock all files, and hackers may demand money to unlock them, which we definitely do not want to pay, and Bitdefender Security for AWS stops these viruses efficiently.
Bitdefender Security for AWS has positively impacted my organization because, while it does not completely protect against all virus programs, it addresses many issues as hackers continually create new viruses that we may not be aware of.
What needs improvement?
I cannot provide any suggestions for improvement regarding Bitdefender Security for AWS because I do not have any ideas; I am just a user managing the administrator panel, and generally, Bitdefender Security for AWS does its job successfully. When a problem occurs, I recognize this as a blocking or access issue, and we try to solve this problem by creating new rules.
Our clients consistently tell me that Bitdefender Security for AWS slows down their computers and internet speed significantly, so they suggest that this issue should be addressed since many clients complain about their computers running very slowly after installing Bitdefender Security for AWS.
While we do not outright discourage using Bitdefender Security for AWS due to its effects on computer speed, I note that after installing it, we sometimes argue with customers about their computers becoming slower, which is not ideal. Bitdefender Security for AWS appears to perform better on stronger computers, for instance, E5 or E7 processors with sixteen gigabytes of RAM, but older computers tend to slow down significantly when Bitdefender Security for AWS is installed, so I think they should address this issue.
For how long have I used the solution?
I have been working in my current field for seventeen years.
What do I think about the scalability of the solution?
I believe that Bitdefender Security for AWS can handle growth with more users and devices easily.
How are customer service and support?
I sometimes call the Bitdefender Security for AWS support team for help, particularly with initial installations, setup guidance, and antivirus parameters, and they assist me with those.
Which solution did I use previously and why did I switch?
I have not switched from any other solution to Bitdefender Security for AWS, but I recommend our clients to use Bitdefender antivirus programs because it works better than other virus solutions.
What was our ROI?
I have seen positive results in saving time and reducing the number of security incidents, even if it is not perfect.
What other advice do I have?
I would rate Bitdefender Security for AWS an eight out of ten because no virus program can be perfect; this is just how it is.
Bitdefender Security for AWS manages and secures our systems well. Bitdefender Security for AWS detects threats correctly and provides reliable results. In the management panel, I see that Bitdefender Security for AWS blocks approximately one thousand virus threats efficiently.
I recommend to others to use Bitdefender Security for AWS programs without any issues since we have many customers who are currently using Bitdefender Security for AWS successfully. I need to check and control the Bitdefender Security for AWS management panel and would have more feedback, but I currently do not have the time to check it. My overall rating for Bitdefender Security for AWS is eight out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Automation and lightweight protection have secured our cloud workloads and reduced incident effort
What is our primary use case?
My main use case for Bitdefender Security for AWS is the protection of EC2 instances. There is nothing else regarding this use case.
What is most valuable?
Bitdefender Security for AWS offers fantastic integration with the AWS inventory, an extremely lightweight agent, and modules that detect behavioral anomalies and provide extremely fast and accurate detections.
The integration with the AWS inventory makes my day-to-day work easier as it speeds up daily processes, simplifies those processes, saves time for the analysts in their daily work, and standardizes how we operate.
I believe the features are very good, as we have not had any type of malware issues or issues with intrusions into our machines. The performance impact was extremely low, and Bitdefender is an extremely lightweight agent that does not affect our CPU and memory consumption. Additionally, the unified GravityZone portal centralizes the information, allowing the team to manage everything in an extremely simplified, easy way.
Bitdefender Security for AWS has had a positive impact on my organization, mostly coming from the security it provides. Bitdefender is recognized as one of the best endpoints in the market and offers excellent cost-benefit, especially since we used some AWS credits, leading to a final cost that was within expectations.
What needs improvement?
I believe that one of the points that could be improved in Bitdefender Security for AWS is the integration with Fargate and Lambda functions, as we felt a lack of deeper and unified coverage for containers and serverless within the same standard licensing.
There is a learning curve for configuring exception policies in GravityZone that analysts go through, along with a need to adjust some whitelisting rules which requires good granularity to avoid opening gaps.
The implementation process and tuning of policies could be simplified and improved over time. There is room to optimize and maximize this process to reduce the complexity for implementation in a faster and more automated way.
What do I think about the stability of the solution?
Bitdefender Security for AWS is extremely stable.
What do I think about the scalability of the solution?
The scalability of Bitdefender Security for AWS is great as we do not have problems with it. Since it is automated, we encounter no issues with scalability.
How are customer service and support?
Customer support can be considered from two angles. The knowledge base is excellent and can solve many of the problems we have, especially with tuning policies and permissions. While Level 1 support requires a lot of information which takes time to compile, once that is overcome, the service is fast, attentive, and solves the problem.
Which solution did I use previously and why did I switch?
In the past, we were not using any specific solution as we looked for alternatives in the market, so there was nothing else installed.
How was the initial setup?
We use Amazon Web Services as our cloud provider.
Regarding pricing, setup costs, and licensing, the experience has been very good as we were able to unify billing with AWS. I believe the prices are aligned with what the tool delivers. There was a learning curve for configuration but we managed to get through that phase. The overall experience was good.
What was our ROI?
We have achieved return on investment as Bitdefender Security for AWS blocked a preventive attempt to execute a cryptocurrency mining script that tried to exploit a vulnerability in our application. We also saved team hours with automated deployment on the instances, reducing the man-hour cost for maintaining the tool after its implementation and parameterization.
What's my experience with pricing, setup cost, and licensing?
I purchased Bitdefender Security for AWS through the AWS Marketplace.
Regarding pricing, setup costs, and licensing, the experience has been very good as we were able to unify billing with AWS. I believe the prices are aligned with what the tool delivers. There was a learning curve for configuration but we managed to get through that phase. The overall experience was good.
Which other solutions did I evaluate?
Before choosing Bitdefender Security for AWS, we evaluated Trend Micro and CrowdStrike Falcon. While CrowdStrike is very good, the price is more prohibitive. Trend Micro is also a strong competitor; however, we identified more with the GravityZone interface as it is more inviting and simpler. Bitdefender Security for AWS is in the Gartner Magic Quadrant, was better positioned, and presented more innovations to us.
What other advice do I have?
I strongly recommend Bitdefender Security for AWS for companies that need to ensure security in IaaS without compromising performance or budget, especially if they already have an established automation culture and adopt best practices, making it one of the best cost-benefit solutions. I would rate this product nine out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Strong cloud security has reduced ransomware incidents and protects critical financial workloads
What is our primary use case?
My main use case for Bitdefender Security for AWS is as a cloud-native workload protection solution. In addition to protecting cloud-native workloads, I also use Bitdefender Security for AWS for financial workloads and healthcare workloads which are available in our cloud environment, and it automatically detects any ransomware or malware, preventing spreading.
What is most valuable?
Bitdefender Security for AWS offers advanced malware protection that uses machine learning and behavior analysis, ransomware protection, and endpoint detection and response detection, alongside smooth integration with AWS which is a very good offering from them.
Support for Bitdefender Security for AWS is good and responsive, but the documentation could be improved to enhance understanding of all features and make it better to navigate.
Regarding Bitdefender Security for AWS's AI capabilities, the security and governance are strong as it has SOC 2 compliance and many other compliances including PCI DSS and ISO 27001, which benefit all workloads such as financial and healthcare.
Bitdefender Security for AWS is deployed in our organization using AWS.
I use AWS, specifically Amazon Web Services, as my cloud provider.
Bitdefender Security for AWS is stable and scalable.
My advice for others looking into using Bitdefender Security for AWS is to understand their requirements first and follow that. If security is a priority for your servers, especially with the increasing number of security incidents happening nowadays, and if pricing looks acceptable, then this tool is a strong recommendation for securing your workloads.
What needs improvement?
To improve Bitdefender Security for AWS, the UI can be simplified as it can sometimes be complex, and there is alert noise with fake alerts being generated. Additionally, some advanced capabilities require higher-tier EDR licensing, which could be available for lower-tier licensing.
For how long have I used the solution?
I have been using Bitdefender Security for AWS for around six months to one year.
How are customer service and support?
Bitdefender Security for AWS has good usability as it includes the GravityZone console, which is a central management portal where administrators can deploy agents, configure policies, monitor threats, generate reports, and investigate incidents, all from that user-friendly GravityZone console.
The accuracy and reliability of output from Bitdefender Security for AWS are good, but it can sometimes be cluttered with some alerts not being exact or appearing to be fake.
Customer support for Bitdefender Security for AWS is responsive and good. I have solved many issues with their support team.
Which solution did I use previously and why did I switch?
Previously, I was using in-house AWS tools, including AWS GuardRails and security groups, as well as other basic tools like Splunk and Microsoft Sentinel, but those were not adequate, which is why I switched to Bitdefender Security for AWS which has provided better ROI through reduced ransomware incidents, lower downtime, less manual malware cleanup, faster incident response, and improved compliance.
What was our ROI?
I have seen a return on investment from Bitdefender Security for AWS as it has reduced security incidents in my company by 20 to 25%. Since using Bitdefender Security for AWS, my incidents have reduced by approximately 20 to 25%, and security events have decreased significantly, though this may increase in the future.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, setup cost, and licensing for Bitdefender Security for AWS is positive, though it should be noted that some advanced capabilities require higher-tier licensing which could be improved.
Which other solutions did I evaluate?
Before choosing Bitdefender Security for AWS, I did not evaluate any other all-in-one tool as this is the first one I have used with all the security capabilities.
What other advice do I have?
I would rate Bitdefender Security for AWS around eight out of ten. I chose eight out of ten because sometimes alert noise occurs with many alerts being generated, including some that are incorrect, and the UI can be complex, requiring familiarization, along with the fact that some advanced capabilities necessitate higher-tier EDR licensing.