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Easy to Use and Great Customer Service
What do you like best about the product?
The customer service is fantastic, I had a couple of questions on my vouchers I received for gift cards and they responded very quickly and I was able to redeem them very easily.
What do you dislike about the product?
Nothing to complain about, they were extremely courteous and timely.
What problems is the product solving and how is that benefiting you?
Team member satisfaction and abilities to reward members when they go above and beyond.
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Awesome gifting experience!
What do you like best about the product?
Quick to access and available to ship in most of the countries
What do you dislike about the product?
Nothing much, one needs to understand the platform for redeeming the gifts
What problems is the product solving and how is that benefiting you?
The links shared via sms to redeem need to be a little more specific and easy to access
Efficient way for employee recognition, while giving them autonomy to choose their rewards
What do you like best about the product?
Getting several options to choose from to redeem my coupon is the best feature I could get from a single gifting platform. The diversity of categories available for rewards and incentives is really impressive. During the chekcout process, it is easy to understand what part/percentage of a coupon is being used, and information on how it will convert to anouther gift card is well presented - a case where often other platforms give anxiety to a user. I have used their platform for three ocassions in the past year. They also have a pretty active customer support which offers quick and efficient resolution.
What do you dislike about the product?
The user experience of the platform seems glitchy as some times it is required to sign in to redeem a gift coupon, while other times it seems achievable without signing in as well. Navigating the platform can seem confsuing.
What problems is the product solving and how is that benefiting you?
My organization uses it for employee recognition and for other company occassions. As a beneficiary of Xoxoday coupons I find it very convenient to have several options to choose from to redeem my coupon, as well as have the tranparency of the process to ensure I'm getting the best value out of my coupon.
Not A Customer Centric Services Any More
What do you like best about the product?
Nothing I found about this xoxodaygiift.
What do you dislike about the product?
Despite being approval for this review, I have not received my reward yet.It's been 9 days and I still am waiting, not getting any response from any support.
What problems is the product solving and how is that benefiting you?
I still am waiting for my reward, this is the benefit what I got.Every time just ticket gets raised and no solution gets provided.
Xoxoday
What do you like best about the product?
I gotta say, Xoxo day service is seriously top-notch! And their customer support team? Super helpful. Plus, you've got all sorts of options for redeeming your points, like shopping from Flipkart, Amazon voucher, and ETC.
What do you dislike about the product?
I've noticed that they have a policy of only allowing one year to redeem points from xoxoday. Personally, I don't think this is a fair policy. It would be great if the account balance could last indefinitely, so that the points wouldn't expire until they were used for a voucher.
What problems is the product solving and how is that benefiting you?
I had a great experience with Shiva from Xoxoday! They were able to resolve my issue with an expired money refund in just 48 hours. I really appreciate the support the team provided me.
Employee Gift card
What do you like best about the product?
Fast customer support and got the voucher in few hours
What do you dislike about the product?
Immediate voucher code generation was missing
What problems is the product solving and how is that benefiting you?
This was benefit to my family and solved the purchasing problem
At first i thought its like unnecessary and then i found it worth getting
What do you like best about the product?
The process of redeeming moey at each wallet makes me feel my money is well utilised and whenever needed , the redemption process is quite satisfying .
What do you dislike about the product?
Like verytime i wanna go back to my otlook and ceck for otp mail to confirm the process its like quite time constraining
What problems is the product solving and how is that benefiting you?
actually my money not debited for a while .. and raised my concern to XOXO team they resolved the issue quite crisp and clear and early
wonderful experience
What do you like best about the product?
the best part of xoxoday i can buy anything i want
What do you dislike about the product?
no such things but yes when but jewelry merchandise there is a deduction of 7% thats the worst part
What problems is the product solving and how is that benefiting you?
no such things
Very great and fully satisfied with their help
What do you like best about the product?
Yeah it is good to gift and also easy process to redeem
What do you dislike about the product?
Nothing everything is great and looking fine.
What problems is the product solving and how is that benefiting you?
By offering many merchandise options and also different vouchers
Amazing and joyful experience
What do you like best about the product?
This is the first time i'm getting a voucher in my life and it was an amazing experience. The process of redeeming the voucher was so easy which i never expected. I wish to be a part of this and will expect xoxo would continue to amaze me.
What do you dislike about the product?
I had a negative experience in redeeming one of the voucher. although it eas for my first time with this i got nervous an lil. need to improve this.
What problems is the product solving and how is that benefiting you?
As we all know nothing is less in any gift. the experience i had with xoxoday giift is amazing and it was helpful in fulfilling my basic needs.
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