Sophos Cloud Firewall (PAYG)

What do you like best about the product?

We are highly satisfied with the performance of the implemented modules, which provide the robust security our organization requires. Sophos’s exceptional support has always been a key differentiator for us, and their team consistently handles our requests with utmost professionalism.

What do you dislike about the product?

I really miss the RegEx filter in the Anti-Spam module

What problems is the product solving and how is that benefiting you?

Currently is our firewall/NAT for all the services that we have published, additionally, it provides the Anti-spam module for our email server.

What do you like best about the product?

I like the product’s strong security, user-friendly management interface, excellent threat protection, and seamless integration with other security solutions. Overall, it improves network security while also reducing administrative complexity and making day-to-day management easier.

What do you dislike about the product?

There’s very little to dislike overall. The only real challenge is that administrators may need some training to fully take advantage of all the advanced security and networking features available on the platform.

What problems is the product solving and how is that benefiting you?

Sophos Firewall helps protect our network from cyber threats, secures remote access, improves visibility, and simplifies overall security management. As a result, we’ve been able to reduce security risks, improve network performance, and save time on administration.

What do you like best about the product?

I don't have personal preferences, but if I were highlighting what many network administrators value most about Sophos Firewall, it would be its balance of strong security features and relatively straightforward management.

What do you dislike about the product?

If you're evaluating Sophos Firewall, the main criticisms I hear from network administrators and MSPs are less about security effectiveness and more about usability, performance, and ecosystem limitations.

What problems is the product solving and how is that benefiting you?

Sophos Firewall is designed to solve several common cybersecurity and network management problems for organizations. Its benefits come from reducing security risks while simplifying administration.

What do you like best about the product?

I like the visibility and control that Sophos Firewall offers over the network. It is very useful to be able to monitor traffic in real time and detect potential threats before they affect users or systems. The visibility allows identifying which users or devices are consuming more bandwidth, the pages or applications being used, and detecting unusual activity. This facilitates faster problem detection and helps keep the network running more stably and securely. I also noted that the initial setup process was relatively good, with manageable basic configurations.

What do you dislike about the product?

Some advanced settings can be a bit complicated at first and it takes time to understand them correctly. I also think that certain parts of the interface could be more intuitive to facilitate navigation and daily management. Finding specific settings or troubleshooting can take longer than expected due to the number of options available.

What problems is the product solving and how is that benefiting you?

We use Sophos Firewall to enhance network security, manage web traffic, and protect against threats. It offers real-time visibility and control, allowing for quick identification of issues, control of bandwidth usage, and ensuring a stable and secure network.

What do you like best about the product?

1) Sophos Firewall offers strong security capabilities while keeping the interface user-friendly and easy to manage on a daily basis.

2)The real-time traffic monitoring and reporting features make it much easier to identify and resolve network-related issues quickly.

3) Setting up VPN access for remote employees and branch connectivity is straightforward, and the connection stability has been reliable in day-to-day use.

4) Integration between the firewall and endpoint security helps improve visibility of threats and allows faster response to compromised devices.

5) Features such as web filtering, application control, and SD-WAN perform smoothly and provide good network control without creating noticeable performance impact.

What do you dislike about the product?

Nothing as much as it is a good product.

What problems is the product solving and how is that benefiting you?

Sophos Firewall provides intelligent threat protection that can quickly detect unusual or suspicious network activity before it becomes a serious issue.

Instead of managing multiple security solutions separately, it combines important features like VPN, web filtering, SD-WAN, and application control into a single platform, which makes administration much simpler and more cost-effective.

The firewall works closely with endpoint security to provide better visibility and faster response against threats such as ransomware, helping organizations reduce security risks and avoid unnecessary downtime.

Its automated policy controls and real-time monitoring reduce the amount of manual effort required from IT teams, allowing them to save both time and operational costs.

Along with strong security, Sophos Firewall also maintains good network performance and a smooth user experience, making it a practical and valuable long-term investment for businesses.

What do you like best about the product?

The synchronized heartbeat security feature on the Sophos firewall is a key strength. It can help customers decide to go with the appropriate brand for their needs.

What do you dislike about the product?

Every brand has some problems in its support center, whether it’s communication issues due to language or keeping customers on hold for a long time when they need support.

What problems is the product solving and how is that benefiting you?

UI is most helpful in Sophos firewall along with its integration is very seamless. Obviously because of its performance it is more helpful in our environment. I always suggest others for its good support structure. Its AI enabled feature is better than others make firewall. I do not heavy in terms of pricing also.

What do you like best about the product?

I like the integration between all the products and, moreover, how easy it is to manage them.

What do you dislike about the product?

Actually, I am very satisfied with the product, perhaps more literature in Spanish would be good.

What problems is the product solving and how is that benefiting you?

Since we have had it, we have not had any problems/incidents, which gives us a strong sense of peace of mind. It has benefited us by providing the certainty and confidence that Sophos is fulfilling its task. Before, we were not so sure, but now we feel more at ease, which gives us more time to perform other tasks and make better use of our time.

What do you like best about the product?

Sophos Firewall is very user-friendly and easy to manage, even for complex network environments.
• The UI/UX is clean and simple, making firewall rules, NAT, and VPN configuration easier compared to many other firewalls.
• I really like the strong security features like IPS, web filtering, application control, and SSL VPN in a single platform.
• The cloud integration and centralized management through Sophos Central make monitoring and control much easier.
• Real-time traffic visibility and detailed reporting help quickly identify and troubleshoot network issues.
• Performance is reliable even with multiple security features enabled, and VPN connectivity is stable for remote users and branch offices.

What do you dislike about the product?

Nothing as much as it is a good product.

What problems is the product solving and how is that benefiting you?

Sophos Firewall helps protect our network from cyber threats, malicious websites, and unauthorized access.
• Features like IPS, web filtering, and application control improve overall network security.
• It helps us control and monitor user internet activity more effectively.
• Secure and stable VPN connectivity makes remote access and branch office connectivity easier.
• Sophos Central cloud integration simplifies centralized monitoring and management.
• Real-time traffic visibility and detailed logs help quickly identify and troubleshoot network issues.
• It reduces manual network management efforts and improves operational efficiency.
• Overall, it improves network performance, security, and reliability for our organization.

What do you like best about the product?

It has a wide feature set and is easy to use, all at an affordable price.

What do you dislike about the product?

I’m missing a fully functional CLI configuration.

What problems is the product solving and how is that benefiting you?

It serves as our perimeter security solution and VPN gateway.

What do you like best about the product?

Versatile functions, high reliability, easy maintenance, and first-class service through support. The integration is very simple and the UI is clearly structured and intuitively operable. Due to the fair prices, the ROI is achieved very quickly.

What do you dislike about the product?

I like everything and I have no criticism or negative points.

What problems is the product solving and how is that benefiting you?

Through the integration of AI, targeted support is immediately available. But the desk also has fantastic response times. This greatly enhances the performance of the entire system.