Sophos Cloud Firewall (PAYG)

What do you like best about the product?

The sophos firewall is fairly intuitive and easy to use. It has its quirks, but the various testing tools more than make up for its shortcomings.

What do you dislike about the product?

The interface can take some time to get used to, and HA setup feels a bit ambiguous, but everything works as expected overall.

What problems is the product solving and how is that benefiting you?

Sophos is our main security gateway. I feel that it protects us quite well with very little care and feeding.

What do you like best about the product?

The advanced security layers and modules provided by Sophos—such as network security, MDR and XDR capabilities, Sophos Central access, and the data lake for centralized data access—are very helpful. In addition, the policies that are defined are extremely reliable and stringent, which adds to my confidence in the overall setup. Their pricing is very competitive and their User interface is easy to use. They have recently integrated AI and other integrations which has performed exceptionally.

What do you dislike about the product?

Nothing specific as of now, we wish it remains flawless as it is.

What problems is the product solving and how is that benefiting you?

The major cyber threats are been solved by sophos, our organization faced multiple threats and which is very well contained by sophos. it has increased the cyber security health and overall awareness within the employees and performance as well of the IT infrastructure.

What do you like best about the product?

The most useful aspect of Sophos Firewall is that it allows centralized management of network security, with good visibility of traffic, access control, firewall rules, VPN, threat protection, and reports of relevant events.

Its main advantages are the ease of creating and managing policies, integration with Sophos Central, advanced threat protection, navigation and application control, and the ability to quickly monitor access attempts, blocks, or suspicious behavior on the network.

Overall, it is a robust and reliable solution to protect the infrastructure, maintain control of the network perimeter, and respond better to security incidents.

What do you dislike about the product?

What I like least about Sophos Firewall is that some configuration options can be somewhat unintuitive at first, especially when managing rules, advanced policies, or specific reports. This can make certain tasks take longer than expected.

I also believe that the reports and dashboards could be more flexible and customizable, to facilitate quick analysis of events, blocked traffic, access attempts, or suspicious behavior.

Another point for improvement is that some integrations or advanced functions rely heavily on Sophos Central, which can increase the complexity of management and the total cost of the solution.

As an improvement, it would be useful to have a simpler interface for frequent tasks, better filters in reports, and a more guided experience for new administrators or small teams.

What problems is the product solving and how is that benefiting you?

Sophos Firewall helps us solve issues related to network perimeter protection, traffic control, VPN access management, and the detection of suspicious connection attempts. It used to be more complex to have a quick overview of what was happening on the network, especially in the face of security events, blockages, or unauthorized access.

With Sophos Firewall, we can manage rules, browsing policies, application control, VPN, and threat protection from an organized platform. This improves visibility, facilitates incident response, and allows for quicker decision-making when anomalous activity is detected.

The main benefit is having greater control and traceability over the network, reducing the time spent reviewing events and strengthening the overall security of the organization.

What do you like best about the product?

The easy of setup and Remote Access. I also like the consitency that after a few firmwares update over the years the options merge and the same option becomes difficult to find. Sophos has always tried to maintain their user Experience very well.

What do you dislike about the product?

i do not dislike but i would recommend a suggestion to provide easy categorization of products and services on the website.

What problems is the product solving and how is that benefiting you?

I used face difficulties with firewall handling data and voip traffic. sophos made it easy to automate .

What do you like best about the product?

Centralized management through Sophos Central, the clear interface, and the good integration with Sophos XDR and endpoint protection. We also appreciate the advanced protection features, VPN, application control, web filtering, and visibility on major security events.

What do you dislike about the product?

Some advanced configurations require a bit of experience and time to be managed optimally. Even consulting the logs and customizing some policies could be more intuitive, especially for those who use the platform only occasionally.

What problems is the product solving and how is that benefiting you?

Sophos Firewall helps us protect the corporate perimeter, control remote access via VPN and MFA, filter web browsing, and detect access attempts or abnormal traffic. Integration with Sophos XDR and endpoint protection improves visibility on security events and speeds up the analysis of potential threats.

What do you like best about the product?

1. Sophos Firewall delivers strong Firewall security capabilities and helps protect the network from a wide range of cyber threats.
2. The Management Console is user-friendly, making it easier to monitor, configure, and manage security policies.
3. Its Threat Prevention features provide proactive protection by detecting and blocking suspicious activities in real time.
4. The platform supports Cloud Integration and Remote Access, allowing secure connectivity and flexible network management from different locations.

What do you dislike about the product?

Nothing as much all good for me. user-friendly interface

What problems is the product solving and how is that benefiting you?

1. Shields the network from viruses, ransomware, and cyberattacks.
2. Allows only trusted users and devices to connect.
3. Helps identify and control internet and application usage.
4. Provides a single platform to monitor and manage protection.

What do you like best about the product?

What I like most is how practical the solution is once it is in place. It delivers the level of protection we need while still being manageable for a team that has to balance security with ongoing business demands. The interface and management approach make regular tasks easier to handle, and the overall reliability has been important for maintaining continuity for users. We have also seen value in the way it supports secure connectivity and stable access without creating unnecessary complexity. From a business perspective, that means less time spent dealing with avoidable issues and more confidence in the environment overall.

What do you dislike about the product?

One area that could add even more value is improving the speed of making changes across larger environments. Small efficiency improvements there would have a meaningful impact for teams managing at scale.

What problems is the product solving and how is that benefiting you?

The centralized management and reporting capabilities provide better visibility into user activity and network performance, allowing faster identification and response to potential threats. Additionally, the firewall's synchronized security with other Sophos products helps automate threat response and improve overall operational efficiency.

What do you like best about the product?

Sophos is a best firewall available with user friendly approach. You can watch network traffic with customized bandwidth to the users.

What do you dislike about the product?

The Price may be a problem to gain market. Sophos has a very high price tag. To make it more common, prices may be slashed.

What problems is the product solving and how is that benefiting you?

Sophos helps in maintaining a huge network with n number of users. You can provide different bandwidth to different users. Bypass users and can have full control over logs.

What do you like best about the product?

sophos firewall is easy to manage and provide strong security in your internet enviroment, easy manage policy and others features like VPN, web filtering from single sophos central dashboard,

What do you dislike about the product?

in sophos some advanced configurations can be complex for new users, reporting section could be mnore customization option, and firmware update may require careful planning to avoid disruption.

What problems is the product solving and how is that benefiting you?

Sophos Firewall helps us protect our network from cyber threats, unauthorised access, and malicious websites. It also provides secure remote access through VPN, improves visibility into network traffic, and helps us enforce security policies consistently across the organisation.

What do you like best about the product?

What I value most about Sophos Firewall is the visibility it gives us into network traffic, along with how easy it is to identify and control applications, users, and threats from a single management console. The web filtering and application control policies are straightforward to set up and manage, which helps us respond quickly to incidents while still maintaining a secure environment without significantly affecting user productivity.

What do you dislike about the product?

Although our overall experience with Sophos Firewall has been positive, there are still a few areas where it could be improved. Some advanced configurations take multiple steps and can feel overly complex for less experienced administrators. In addition, the reporting and analytics tools would benefit from more customization options and a more flexible way to present data.

We have also found that major updates require careful planning to reduce operational impact and maintain compatibility with existing configurations. In certain situations, troubleshooting more advanced issues may demand a deep technical understanding of the platform.

Even with these considerations, the advantages in security, visibility, and control clearly outweigh the limitations we’ve identified.

What problems is the product solving and how is that benefiting you?

Sophos Firewall helps us tackle several key security and network management challenges. It gives us clear, comprehensive visibility into network traffic, so we can identify applications, users, and potential threats in real time. With that insight, we’re able to make better-informed decisions, enforce security policies more consistently, and respond quickly when we see suspicious activity.

It also supports tighter control over web access, better management of application usage, and stronger protection against malware, ransomware, and other cyber threats. By bringing these capabilities together in a single platform, Sophos Firewall streamlines administration and reduces the complexity that often comes with managing network security.