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ARIS

Software AG

Reviews from AWS customer

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External reviews

168 reviews
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External reviews are not included in the AWS star rating for the product.


    Consumer Goods

ARIS applied to non-manufacturing, irregular, business processes

  • August 19, 2025
  • Review provided by G2

What do you like best about the product?
Data loading was very easy, also gives hints about errors experienced while loading.
Short learning curve to configure correctly the OOTB dashboard apps.
AI companion was helpful to configure measures without need of coding knowledge --> no-code user here.
Easy admin of users
Link from process mining tool (discovered model) to BPM tool
Time saving - easy to transfer analyis across projects to reuse templates.
What do you dislike about the product?
Overwriting the data was not so intuitive. Had to reset and reload in different pages to prevent appending the data.
I missed the capability to interlink processes without overcomplicating the case identification and event logs. The OOTB apps.
Complex to make disconnected filters to apply to individual apps in a report (for benchmarks)
Some metrics were not consistent when resetting and reapplying the same filters (within a close range, but not the same number as before)
What problems is the product solving and how is that benefiting you?
helped analyze efficiency in process, rework and cancellations to quantify the value lost.


    Sumeet J.

ARIS - 360 degree solution for business process models

  • July 17, 2025
  • Review provided by G2

What do you like best about the product?
Process data maps in ARIS provides a diagrammatic representation of end to end flow of data between various supporting applications used in the execution of a business process or business model. It helps explain the journey of a business process step with defined RACI as per data governance matrix
What do you dislike about the product?
ARIS takes huge amount of time to render the flow, maps , diagrams of any object which is created
What problems is the product solving and how is that benefiting you?
ARIS is helping my organization in solving the business Architecture problem statement. It clearly articulates the flow of data between various supporting applications and end user computing systems. Data lineage and data provenance is one of the problem statement which ARIS resolves


    Shabbar R.

Super helpful with BPMN

  • July 17, 2025
  • Review provided by G2

What do you like best about the product?
BPMN very easy with Aris, training modules are very effective.
What do you dislike about the product?
training can be more effective by using more videos.
What problems is the product solving and how is that benefiting you?
making BPMN diagrams


    Writing and Editing

ARIS: Great Tool That Grows With You

  • July 16, 2025
  • Review provided by G2

What do you like best about the product?
The best thing about ARIS is how process-centric it is, without being overwhelming. Whether you're trying to optimize customer journeys or understand internal workflows, it just works. I’ve used it to map out entire customer touchpoints across email, ads, and landing pages. Having that bird’s-eye view made it easier to tie content goals with business KPIs. I’m not a techie, but ARIS made me feel like I could think like one.
What do you dislike about the product?
Honestly, ARIS has a lot going for it—but like any robust tool, there’s a bit of a learning curve, especially for beginners. As someone transitioning from content into digital marketing, the sheer number of features felt a bit overwhelming at first. But once you get the hang of the interface, it starts to make a lot more sense. Would love to see a more intuitive onboarding for new users.
What problems is the product solving and how is that benefiting you?
ARIS helps streamline complex business processes, making them easier to visualize, analyze, and improve. It’s been a game-changer in bridging communication between strategy and operations. With over 6 years of experience, I can confidently say it adds real clarity and structure to transformation initiatives.


    Financial Services

A solid tool for process mapping, but takes time to learn

  • July 10, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about ARIS is how user-friendly and intuitive it is for mapping complex business processes. It makes collaboration between teams seamless and ensures everyone is aligned, which is a big win in any organization.
What do you dislike about the product?
One thing I dislike about ARIS is that it can feel a bit overwhelming at first, especially for new users due to its complex interface and wide range of features. It also tends to be resource-intensive, which can slow things down on less powerful systems.
What problems is the product solving and how is that benefiting you?
ARIS helps organize and streamline business processes, making it easier to spot inefficiencies and keep everyone on the same page. It’s helped us work more efficiently and stay aligned.


    Telecommunications

Great tool for Process Mining

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
Great tool for identifying the process tabs and process mining of data.
What do you dislike about the product?
The updates on the tool are slow. Some key KPIs are hard to calculate.
What problems is the product solving and how is that benefiting you?
Helps in identifying the process gaps and bottlenecks in the processes.


    Financial Services

Customer focused company with strong product

  • July 25, 2024
  • Review provided by G2

What do you like best about the product?
Software with a lot of options and areas
What do you dislike about the product?
Difficult to configure - coding is needed
What problems is the product solving and how is that benefiting you?
GDPR compliancy


    Mohan9 r.

Best BPM tool with cloud support

  • July 25, 2024
  • Review provided by G2

What do you like best about the product?
Cloud Support, Reports Customization, all business process, compliance flows managed under one suite
What do you dislike about the product?
Price
More Standarized reports and export support
What problems is the product solving and how is that benefiting you?
Process mapping based on the customized data setup


    Defense & Space

User friendly system with endless opportunities

  • July 24, 2024
  • Review provided by G2

What do you like best about the product?
The possiblities of what can be done and how that can benefit the company.
The ability to integrate to manage the single source of the truth
What do you dislike about the product?
At the moment am using outdated software which is heavily customised, this version cannot give data on specific procedure hits and numbers of users, this is something which was achievable on or old system so with regard to this we have taken a step back functionality wise
What problems is the product solving and how is that benefiting you?
Governance of procedures, reduction in approvers, manging single source of the truth, raising awreness of data management and what makes a good procedure, single landscape for the whole company


    Oleg Z.

Convenient tool with vast amount of functions

  • July 24, 2024
  • Review provided by G2

What do you like best about the product?
Flexibility in process modelling and possibilities for custom script creation.
What do you dislike about the product?
It can be very hard to learn for newcomers, especially when it comes to customizing ARIS for company. New users highly depend on ARIS support or private contractors.
What problems is the product solving and how is that benefiting you?
With ARIS we can create unified network of processes, automate creation of process documents for employees and fully account all activities within our company.