ARIS
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ARIS applied to non-manufacturing, irregular, business processes
What do you like best about the product?
Data loading was very easy, also gives hints about errors experienced while loading.
Short learning curve to configure correctly the OOTB dashboard apps.
AI companion was helpful to configure measures without need of coding knowledge --> no-code user here.
Easy admin of users
Link from process mining tool (discovered model) to BPM tool
Time saving - easy to transfer analyis across projects to reuse templates.
Short learning curve to configure correctly the OOTB dashboard apps.
AI companion was helpful to configure measures without need of coding knowledge --> no-code user here.
Easy admin of users
Link from process mining tool (discovered model) to BPM tool
Time saving - easy to transfer analyis across projects to reuse templates.
What do you dislike about the product?
Overwriting the data was not so intuitive. Had to reset and reload in different pages to prevent appending the data.
I missed the capability to interlink processes without overcomplicating the case identification and event logs. The OOTB apps.
Complex to make disconnected filters to apply to individual apps in a report (for benchmarks)
Some metrics were not consistent when resetting and reapplying the same filters (within a close range, but not the same number as before)
I missed the capability to interlink processes without overcomplicating the case identification and event logs. The OOTB apps.
Complex to make disconnected filters to apply to individual apps in a report (for benchmarks)
Some metrics were not consistent when resetting and reapplying the same filters (within a close range, but not the same number as before)
What problems is the product solving and how is that benefiting you?
helped analyze efficiency in process, rework and cancellations to quantify the value lost.
ARIS - 360 degree solution for business process models
What do you like best about the product?
Process data maps in ARIS provides a diagrammatic representation of end to end flow of data between various supporting applications used in the execution of a business process or business model. It helps explain the journey of a business process step with defined RACI as per data governance matrix
What do you dislike about the product?
ARIS takes huge amount of time to render the flow, maps , diagrams of any object which is created
What problems is the product solving and how is that benefiting you?
ARIS is helping my organization in solving the business Architecture problem statement. It clearly articulates the flow of data between various supporting applications and end user computing systems. Data lineage and data provenance is one of the problem statement which ARIS resolves
Super helpful with BPMN
What do you like best about the product?
BPMN very easy with Aris, training modules are very effective.
What do you dislike about the product?
training can be more effective by using more videos.
What problems is the product solving and how is that benefiting you?
making BPMN diagrams
ARIS: Great Tool That Grows With You
What do you like best about the product?
The best thing about ARIS is how process-centric it is, without being overwhelming. Whether you're trying to optimize customer journeys or understand internal workflows, it just works. I’ve used it to map out entire customer touchpoints across email, ads, and landing pages. Having that bird’s-eye view made it easier to tie content goals with business KPIs. I’m not a techie, but ARIS made me feel like I could think like one.
What do you dislike about the product?
Honestly, ARIS has a lot going for it—but like any robust tool, there’s a bit of a learning curve, especially for beginners. As someone transitioning from content into digital marketing, the sheer number of features felt a bit overwhelming at first. But once you get the hang of the interface, it starts to make a lot more sense. Would love to see a more intuitive onboarding for new users.
What problems is the product solving and how is that benefiting you?
ARIS helps streamline complex business processes, making them easier to visualize, analyze, and improve. It’s been a game-changer in bridging communication between strategy and operations. With over 6 years of experience, I can confidently say it adds real clarity and structure to transformation initiatives.
A solid tool for process mapping, but takes time to learn
What do you like best about the product?
What I like best about ARIS is how user-friendly and intuitive it is for mapping complex business processes. It makes collaboration between teams seamless and ensures everyone is aligned, which is a big win in any organization.
What do you dislike about the product?
One thing I dislike about ARIS is that it can feel a bit overwhelming at first, especially for new users due to its complex interface and wide range of features. It also tends to be resource-intensive, which can slow things down on less powerful systems.
What problems is the product solving and how is that benefiting you?
ARIS helps organize and streamline business processes, making it easier to spot inefficiencies and keep everyone on the same page. It’s helped us work more efficiently and stay aligned.
Great tool for Process Mining
What do you like best about the product?
Great tool for identifying the process tabs and process mining of data.
What do you dislike about the product?
The updates on the tool are slow. Some key KPIs are hard to calculate.
What problems is the product solving and how is that benefiting you?
Helps in identifying the process gaps and bottlenecks in the processes.
Customer focused company with strong product
What do you like best about the product?
Software with a lot of options and areas
What do you dislike about the product?
Difficult to configure - coding is needed
What problems is the product solving and how is that benefiting you?
GDPR compliancy
User friendly system with endless opportunities
What do you like best about the product?
The possiblities of what can be done and how that can benefit the company.
The ability to integrate to manage the single source of the truth
The ability to integrate to manage the single source of the truth
What do you dislike about the product?
At the moment am using outdated software which is heavily customised, this version cannot give data on specific procedure hits and numbers of users, this is something which was achievable on or old system so with regard to this we have taken a step back functionality wise
What problems is the product solving and how is that benefiting you?
Governance of procedures, reduction in approvers, manging single source of the truth, raising awreness of data management and what makes a good procedure, single landscape for the whole company
Convenient tool with vast amount of functions
What do you like best about the product?
Flexibility in process modelling and possibilities for custom script creation.
What do you dislike about the product?
It can be very hard to learn for newcomers, especially when it comes to customizing ARIS for company. New users highly depend on ARIS support or private contractors.
What problems is the product solving and how is that benefiting you?
With ARIS we can create unified network of processes, automate creation of process documents for employees and fully account all activities within our company.
Advantages of ARIS
What do you like best about the product?
ARIS is a very good and easy to use tool. One can document their Business Process Designs using BPMN 2.0 notations. Folder structures can be created, function allocation diagrams can be created, its UI is very customer centric and easy to understand for a common man. I use it frequently (ARIS Designer) for drafting processes, its integration with other softwares is pretty simple and have good customer support in acse of any problems. One can learn ARIS and take free certifications ranging from basics to intermediary to advance or expert level. One can also do process mining to understand the in depth knowledge about their product and process. Its easy implementation makes it an ideal tool for mapping processes, process mining, third party integration and flawless user interface.
What do you dislike about the product?
One thing I dislike about ARIS is their web version (ARIS Connect), althoigh it has a pretty good interface but its sometime slow and due to latency it becomes difficult to use.
What problems is the product solving and how is that benefiting you?
Software AG ARIS solves complex problems for businesses such as proper documentation of processes, mapping of processes along with risks, compliance, governance, key stakeholders, process improvements areas can be identifed and process mining can be performed for the same. This right documentation is requried as it is helpful during Audits and changes in organizations. These can be referred during transition phases, new changes. One of the major problem ARIS solves in the organization is the discipline of managing the documents, file explorer, smooth third part integration etc. I often use ARIS in my organization for the purpose of Process Designs, Process Mapping, identifying key process improvement areas and bottleneck situations. It helps me streamlining the processes and taken wise decisions.
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