Listo

What do you like best about the product?

I like that Listo is very easy to use for myself, my staff, and the guests. It makes assigning sections, servers, and quick responses easy and fast. This is particularly important when we experience technical issues with a watch used by the servers. I appreciate that guests can access the menu and communicate quickly with their server without any hassle from their phones, which enhances service efficiency. It saves me time and headaches since I can manage everything from my laptop, especially with the sections changing daily. Guests having the ability to add their own messages like 'another round' or 'please bring napkins' before the server heads to the box significantly boosts the efficiency and pro-efficiency of service. The initial setup was also very easy and simple, which I value tremendously.

What do you dislike about the product?

The only thing I could recommend is making it easier to switch tables from one section to another by simply clicking the table number and having an option to move to whichever section I need, rather than the drag-and-drop that is currently the only way to accomplish this. It's not ideal because it can be time-consuming and sometimes it glitches, causing me to have to start over. I have about 91 boxes (tables) to move around, and sometimes I have to create new sections, which is a bit difficult with the drag-and-drop option.

What problems is the product solving and how is that benefiting you?

I use Listo for quick, clear communication in our VIP boxes, making section assignments and server responses easy and efficient. It saves time and reduces headaches by allowing laptop control and guest interaction for orders. It improves service efficiency and ease of use.

What do you like best about the product?

Listo offers our practice a straightforward paging system that helps streamline and accelerate in-office communication. With this, we can devote more attention to the patients in front of us and spend less time managing workflow.

What do you dislike about the product?

When we initially implemented Listo, we encountered some issues with certain hardware not communicating correctly. However, these problems were addressed through subsequent software updates. I think we were among the first optometry practices to adopt it.

What problems is the product solving and how is that benefiting you?

Listo offers an effective solution for tracking patient flow and facilitating the handoff of care between technicians, doctors, and opticians. Its fast and efficient communication method helps eliminate wait times, reduces the need to micromanage our workflow, and minimizes errors in our high-volume practice.

What do you like best about the product?

How accurate and fast it is with the communication.

What do you dislike about the product?

How sometimes it has issues with the URL loadings.

What problems is the product solving and how is that benefiting you?

So far no problems at the moment.

What do you like best about the product?

It's reliability and efficiency with no hidden fees.

What do you dislike about the product?

The one downside would be that it does not perform as it should in other countries.

What problems is the product solving and how is that benefiting you?

Listo is solving the hassle of having to coordinate big venues like resorts and hotels with it's helpful tool and this benefits us by having coordination done in a timely manner with just the click of a button.

What do you like best about the product?

The user interface is very clean and easy to manage. The data points are great to have and support the ability to review productivity; having the daily reporting access is perfect to see where requests are coming from.

I also appreciate the Listo team in their support making it for an easy setup and offering support as needed.

What do you dislike about the product?

So for nothing to report, they are open to taking suggestions for future updates.

What problems is the product solving and how is that benefiting you?

Digitalizing our needs and making it easy to control and manage.

What do you like best about the product?

It helps ensure that 100% of our orders are receieved and fulfilled. It keeps staff out of the warehouse to let them operate at their full capacity. Although there was a good amount of setup time, it helped when it was finally time for implementing. Everyone was able to adapt and easily use the QR codes.

What do you dislike about the product?

Changing things in each seperate location can sometimes be taxing.

What problems is the product solving and how is that benefiting you?

Listo is helping us to ensure each order that is being placed is being seen and fulfilled.

What do you like best about the product?

What I love about Listo is being able to program specific tasks for various locations in the clinic, this has made it very versatile. Listo also has a variety of features such as daily and weekly metrics that helps manage our business goals. We also love the feature where we can schedule specific and individual tasks to each of our employees. Not to mention the cute add on's like being able to add a photo of your employee on their profile to make it more personable.

What do you dislike about the product?

I don"t like that I did not implement Listo alot sooner.

What problems is the product solving and how is that benefiting you?

Listo is solving internal communication from employee to employee and Optometrist to employee without the run around.

What do you like best about the product?

The simplicity and almost total customization capabilities. Employees can easily adapt and understand how to use it. Staff is helpful for implementation and happy to support us if any issues pop up

What do you dislike about the product?

The only issue I can come up with if any is the use of the watches with the potential for damage

What problems is the product solving and how is that benefiting you?

Communication between departments and easing the clarity of needs from employees

What do you like best about the product?

We have had such a great experience working closely with the Listo team - they are so helpful, quick to respond and always check in. The prouct itself works really well with our team and is super easy to use. We use it as a tool for our guests to contact our attendants, supervisors and leave feedback.

What do you dislike about the product?

We have nothing to dislike or complain about.

What problems is the product solving and how is that benefiting you?

We use Listo as a tool for our suite guests to contact our attendants and supervisors.

What do you like best about the product?

Listo was implimented during our all star break but wish we had started at the begining of season. The ease of scan and answer questions turned a response time from 1-2 innnings to 5 mins. Out total down time for the season was 10-15 hours for an 86 game season. The ability to direct report, know who is working on the current issues and have account ability are but 3 of the many reasons I highly recomment Listo.

From an end user the requirement of scanning a QR code and selection 4 drop downs allowed an ease of access for them as well which I think encouraged them to report issues instead of a wait and see approach.

What do you dislike about the product?

No downside to report but we will be expanding our reporting options for users to select to help pinpoint the issue at hand.

What problems is the product solving and how is that benefiting you?

Decrease down time of equiptment and increase profitability for our business. This also allowed us to improve our customer experience but limiting hardware being down and improving speed of service.