Listo
ListoReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
15 reviews
from
External reviews are not included in the AWS star rating for the product.
Great Usability, But Payment Processing Needs Improvement
What do you like best about the product?
I found Listo very beneficial because it allowed all of us to have information ready in a few clicks. We appreciated having features like the chat, which was important for resolving matters or issues that our employees had. It was easy for them to chat with Listo, where there was always someone ready to support them. This is something we really liked and enjoyed, and our employees, in particular, liked this feature. The setup was very easy and straightforward; we just got an invitation and were able to access multiple features without needing a whole session with someone, as it was self-explanatory.
What do you dislike about the product?
Something that was a difficulty was how the payments were processed. They use some other banks or intermediaries that made it very hard for our employees as somehow there were fees that they normally paid for $510, which all of a sudden became $25.35 biweekly, which at the end became $70. When they tried to get in touch with the representatives from Listo, it was a matter of not having something resolved, but giving runarounds or rebuttals. At the end of the day, they didn't know what to do, which led us to think of changing from this vendor.
What problems is the product solving and how is that benefiting you?
Listo solves payment issues and simplifies time off requests, making it easy to access payment details and fill time off tickets.
Highly recommend for high volume Optometry practices.
What do you like best about the product?
Listo offers our practice a straightforward paging system that helps streamline and accelerate in-office communication. With this, we can devote more attention to the patients in front of us and spend less time managing workflow.
What do you dislike about the product?
When we initially implemented Listo, we encountered some issues with certain hardware not communicating correctly. However, these problems were addressed through subsequent software updates. I think we were among the first optometry practices to adopt it.
What problems is the product solving and how is that benefiting you?
Listo offers an effective solution for tracking patient flow and facilitating the handoff of care between technicians, doctors, and opticians. Its fast and efficient communication method helps eliminate wait times, reduces the need to micromanage our workflow, and minimizes errors in our high-volume practice.
Exceptionally Fast and Accurate Communication
What do you like best about the product?
How accurate and fast it is with the communication.
What do you dislike about the product?
How sometimes it has issues with the URL loadings.
What problems is the product solving and how is that benefiting you?
So far no problems at the moment.
Very reliable, trustworthy and efficient
What do you like best about the product?
It's reliability and efficiency with no hidden fees.
What do you dislike about the product?
The one downside would be that it does not perform as it should in other countries.
What problems is the product solving and how is that benefiting you?
Listo is solving the hassle of having to coordinate big venues like resorts and hotels with it's helpful tool and this benefits us by having coordination done in a timely manner with just the click of a button.
Great way to enhance service and guest experiences
What do you like best about the product?
The user interface is very clean and easy to manage. The data points are great to have and support the ability to review productivity; having the daily reporting access is perfect to see where requests are coming from.
I also appreciate the Listo team in their support making it for an easy setup and offering support as needed.
I also appreciate the Listo team in their support making it for an easy setup and offering support as needed.
What do you dislike about the product?
So for nothing to report, they are open to taking suggestions for future updates.
What problems is the product solving and how is that benefiting you?
Digitalizing our needs and making it easy to control and manage.
Listo helped in our day to day
What do you like best about the product?
It helps ensure that 100% of our orders are receieved and fulfilled. It keeps staff out of the warehouse to let them operate at their full capacity. Although there was a good amount of setup time, it helped when it was finally time for implementing. Everyone was able to adapt and easily use the QR codes.
What do you dislike about the product?
Changing things in each seperate location can sometimes be taxing.
What problems is the product solving and how is that benefiting you?
Listo is helping us to ensure each order that is being placed is being seen and fulfilled.
Innovative Smart Communication
What do you like best about the product?
What I love about Listo is being able to program specific tasks for various locations in the clinic, this has made it very versatile. Listo also has a variety of features such as daily and weekly metrics that helps manage our business goals. We also love the feature where we can schedule specific and individual tasks to each of our employees. Not to mention the cute add on's like being able to add a photo of your employee on their profile to make it more personable.
What do you dislike about the product?
I don"t like that I did not implement Listo alot sooner.
What problems is the product solving and how is that benefiting you?
Listo is solving internal communication from employee to employee and Optometrist to employee without the run around.
Simple platform, easy to use
What do you like best about the product?
The simplicity and almost total customization capabilities. Employees can easily adapt and understand how to use it. Staff is helpful for implementation and happy to support us if any issues pop up
What do you dislike about the product?
The only issue I can come up with if any is the use of the watches with the potential for damage
What problems is the product solving and how is that benefiting you?
Communication between departments and easing the clarity of needs from employees
Listo at Ford Field
What do you like best about the product?
We have had such a great experience working closely with the Listo team - they are so helpful, quick to respond and always check in. The prouct itself works really well with our team and is super easy to use. We use it as a tool for our guests to contact our attendants, supervisors and leave feedback.
What do you dislike about the product?
We have nothing to dislike or complain about.
What problems is the product solving and how is that benefiting you?
We use Listo as a tool for our suite guests to contact our attendants and supervisors.
Highly recommend to improve flow and communication.
What do you like best about the product?
Listo was implimented during our all star break but wish we had started at the begining of season. The ease of scan and answer questions turned a response time from 1-2 innnings to 5 mins. Out total down time for the season was 10-15 hours for an 86 game season. The ability to direct report, know who is working on the current issues and have account ability are but 3 of the many reasons I highly recomment Listo.
From an end user the requirement of scanning a QR code and selection 4 drop downs allowed an ease of access for them as well which I think encouraged them to report issues instead of a wait and see approach.
From an end user the requirement of scanning a QR code and selection 4 drop downs allowed an ease of access for them as well which I think encouraged them to report issues instead of a wait and see approach.
What do you dislike about the product?
No downside to report but we will be expanding our reporting options for users to select to help pinpoint the issue at hand.
What problems is the product solving and how is that benefiting you?
Decrease down time of equiptment and increase profitability for our business. This also allowed us to improve our customer experience but limiting hardware being down and improving speed of service.
showing 1 - 10