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    Suneel Tomar

Proactive threat insights have protected our brand and exposed hidden external attack paths

  • March 09, 2026
  • Review provided by PeerSpot

What is our primary use case?

CloudSEK XVigil protects us in terms of external attack surface reduction, as we lack visibility on what is happening with our related entities. A specific example of how we use CloudSEK XVigil for attack surface prediction and visibility is that in one of my colleagues' cases, an identity was leaked on a personal laptop, which reflected our lack of visibility on what was happening around there. CloudSEK helps us in that manner. When an attack or malware occurs with personal assets, we have full visibility on what is happening with the endpoint related to credential breach, and this provides significant help in preventing similar attacks. This is an important use case because we are protected with MFA and all that, but a user's endpoint may not have an email ID or may not be protected; it is possible they have not enabled MFA. From the perspective of malware or credential compromise, we receive considerable help from CloudSEK XVigil.

CloudSEK XVigil provides us with insights on impersonation, as someone may be impersonating our corporate website or has hosted many domains related to typosquatting. They help us by offering a proactive approach, informing us of anything happening related to Birlasoft or our company entities and endpoints.

What is most valuable?

CloudSEK XVigil's best features include threat intelligence capabilities, malware logs, and information on credential breaches, along with identification of fake mobile apps that might expose our entities or claim to be authenticated as a Birlasoft application. The product also includes an SSL scanner, network scanner, and web application scanner, and is useful for safeguarding code-related repositories, especially if someone has created a GitHub repository and possibly forgot to secure it.

Additional features that stand out are the social media discussion monitoring provided, keeping us informed about positive and negative happenings related to brand protection, as well as data leak protection monitoring and infrastructure threat-related protection. They offer deep and dark web monitoring, which is a huge benefit for us, making it a good product.

CloudSEK XVigil has positively impacted our organization by providing good features. While investigating incidents, it delivers a brief summary of what is happening in a short term with the help of AI-enabled features. CloudSEK XVigil has great capabilities around the portal, and they help us significantly.

For how long have I used the solution?

I have used CloudSEK XVigil for two and a half years, and it remains a good product.

What do I think about the scalability of the solution?

CloudSEK XVigil's scalability is good. I have used it for two and a half years, and it remains a good product. We have invested significantly in licensing and other solution packages, such as the takedown request services, which we utilize effectively.

How are customer service and support?

CloudSEK XVigil's customer support deserves a 10. I have reached out at all times, and they respond quickly and often proactively. The support is very good, and they save us time.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not previously use a different solution. When I joined Birlasoft, I was working with other streams and learned about CloudSEK XVigil here. In my previous organization, there were no such tools protecting our attack surface reduction point of view, so I did not have feedback from another perspective. We did conduct some proofs of concept with other attack surface reduction tools, but CloudSEK XVigil was really good.

How was the initial setup?

CloudSEK XVigil's initial setup and onboarding process was good. When I joined this organization, it was already deployed and working appropriately. We suggested some workarounds, and they worked on that and provided those solutions, which were really helpful.

What was our ROI?

I have seen a return on investment with CloudSEK XVigil. While investigating incidents, many costs are involved because if breaches go unaddressed, information loss can be very costly. CloudSEK XVigil proactively informs us, which saves us considerable money, and the AI-enabled features save our manpower and processes.

What's my experience with pricing, setup cost, and licensing?

From a cost perspective, CloudSEK XVigil is cheaper compared to other available tools in the market, and they provide seamless help. CloudSEK XVigil's associates and team offer proactive technical support, and I can call them anytime with queries. They respond immediately, which is very helpful without needing to set up meetings.

What other advice do I have?

CloudSEK XVigil's AI-enabled incident summaries have helped our team by saving us time through providing concise one-liners about what is happening with each incident, which allows us to respond quickly. For example, when a repository is available publicly for everyone to access, we can address it immediately.

CloudSEK XVigil provides many threat analyses in an advanced manner. For example, it informed us in advance about an attack related to Oracle Cloud. CloudSEK XVigil was the first attack surface reduction tool that claimed and informed us, saying that if we had hosted something in Oracle Cloud, there probably had been a breach in the last one and a half months, providing all necessary information about the breach proactively before Oracle Cloud itself confirmed it.

CloudSEK XVigil's alerting and notification system is absolutely timely and actionable, providing complete insights on the dashboard, as well as through email and Teams messages. We have enabled both, so my team and I always check what is happening. Sometimes emails are missed, but Teams messages pop up, prompting us to prioritize incidents based on what we can do next.

CloudSEK XVigil's reporting and analytics capabilities offer sufficient information. During bi-weekly meetings, CloudSEK XVigil's associates join and explain what is happening around our organization, helping us identify if we are on the right track or if there are any loopholes.

CloudSEK XVigil's threat intelligence is advanced compared to other solutions I have seen or used. No other tool provides the solutions CloudSEK XVigil does, making it a great product.

For others considering CloudSEK XVigil, I advise them to consider the numerous built-in features, such as deep and dark web monitoring, which is crucial. They provide detailed information about credential breaches, malware breaches, and events occurring globally. Their proactive data leak monitoring includes insights on compromised computers, APIs, and code repositories, while infrastructure threat monitoring offers web application scanners and network scanners, providing a wealth of information and a good user interface. I rate CloudSEK XVigil a 10 out of 10.


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