BrandShield Managed Anti-Phishing Solution

What do you like best about the product?

Great experience working with BrandShield! The team is professional, responsive, and always helpful. Communication is smooth, and they show genuine commitment to delivering quality service. A reliable partner that we would gladly recommend!

What do you dislike about the product?

Unfortunately, some imposters are still active. BrandShield does its best to remove them, but it’s not possible to remove all of them, so the results are not 100%.

What problems is the product solving and how is that benefiting you?

BrandShield helps us identify and remove fake websites, social media profiles, and other online threats that misuse our brand. This helps protect our reputation, reduce the risk of scams, and keep our clients safer online.

What do you like best about the product?

A very helpful, hands-on team with quick responses and a fast turnaround when it comes to taking action.

What do you dislike about the product?

I am very satisfied with brandshield. No complaints

What problems is the product solving and how is that benefiting you?

Fake websites and Instagram handles are a real problem. This helps preserve brand integrity and protects shoppers from scams.

What do you like best about the product?

The people and how fast they move. I’m the founder and CEO of Frontline Source Group, a staffing and executive search firm based in Dallas. We’ve been placing people since 2004, and our name and our recruiters’ names carry a lot of weight with the candidates and companies we work with. BrandShield helps us protect that.

Marisa and Sarah have been outstanding to work with. When we report a problem, they jump on it right away. They keep us updated, and they don’t let things sit. I’ve worked with a lot of vendors over the years, and service like this is rare.

What do you dislike about the product?

Honestly, not much. I wish we had found them before we needed them.

What problems is the product solving and how is that benefiting you?

Almost three years ago, someone scraped our website and stole our content. Then they built copycat websites that looked like ours and sold that content to other companies. That’s when we brought in BrandShield. They have protected our brand online ever since.

The bigger issue today is recruiter impersonation. Scammers set up fake email accounts using the names of our real recruiters and contact job seekers to try to get their personal information. Those people think they’re talking to Frontline Source Group. It hurts the candidates first, and it makes us look bad even though we had nothing to do with it.

We partnered with BrandShield so we can act the moment one of these scams shows up. They find the fake accounts and lookalike sites and get them taken down quickly.

For us, this is about protecting the people who trust us. If you’re a job seeker or client, know that real Frontline Source Group recruiters only email from an @frtline.com address. Anything else claiming to be us isn’t. If you see it, let us know, and we’ll work with BrandShield to shut it down.

If you’re a staffing firm, recruiting agency, or any company whose name is being used for phishing or fake job offers, I recommend BrandShield as highly as I can.

What do you like best about the product?

BrandShield does an excellent job of filtering out irrelevant alerts and highlighting critical threats. Their platform and team make it easy to prioritize action items effectively without getting overwhelmed by all the digital noise.

What do you dislike about the product?

The takedown turnaround times could still be improved. Faster resolution and removal of flagged threats would make the overall protection even more impactful.

What problems is the product solving and how is that benefiting you?

BrandShield helps us protect our digital presence from impersonation and fraudulent activity. By keeping our brand safe online, they enable us to maintain credibility and preserve the hard-earned trust of our clients.

What do you like best about the product?

The platform works well and our enforcement manager is very thorough in helping us take down copycat sites with very little work required on our end.

What do you dislike about the product?

It's not inexpensive, but I do think we get good value for the price.

What problems is the product solving and how is that benefiting you?

copycat sites, trademark infringement

What do you like best about the product?

Support from our assigned enforcement manager (Sharon) has been great!

Platform seems to work well and pick up the majority of potential risks.

After set-up there is now little involvement required from us and we can be confident everything is being handled in the background by the enforcement manager.

What do you dislike about the product?

There’s really nothing to dislike. The price is high, but it’s competitive, and it feels like the cost of doing business online these days—especially if you want to make sure your brand is protected.

What problems is the product solving and how is that benefiting you?

Our biggest issue before Brand Shield was scam sites pretending to sell our products, sometimes at massively reduced prices. This generated a lot of contact for our support team, with people asking whether the sites were real, or customers who had been scammed and then blamed our brand.

The work done by Brand Shield, along with our enforcement manager Sharon, has made these kinds of issues essentially non-existent.

With our previous provider, it took significantly longer to get these sites taken down, and we often had to flag them ourselves rather than having them dealt with proactively before they could snowball.

What do you like best about the product?

Customer Service and account management. Gabi has been very helpful!

What do you dislike about the product?

I haven't worked with the brand long enough to have any!

What problems is the product solving and how is that benefiting you?

Blocking sites that are misrepresenting themselves as our brand/ecomm site.

What do you like best about the product?

The software's scanning capabilities are amazing and the Brandshield employees working to enforce are prompt, professional, and proactive.

What do you dislike about the product?

n/a- everything is great. Working with brandshield has been lovely.

What problems is the product solving and how is that benefiting you?

scam websites, counterfeits, copy-cats, etc.

What do you like best about the product?

Usability of the portal and expertise quality.

What do you dislike about the product?

Refining the noise out from domains not relevant.

What problems is the product solving and how is that benefiting you?

Their expertise is growing time over time and the services keep evolving, so win-win for both sides.

What do you like best about the product?

Brand protection has been smooth, and the BrandShield team has been very helpful and friendly throughout the process.

What do you dislike about the product?

None. We really need BrandShield for our company.

What problems is the product solving and how is that benefiting you?

We need BrandShield to protect our brand and prevent fake apps and websites from illegally using our brand names.