Endpoint Central (EE 2000 computers | Single User)

What do you like best about the product?

Endpoint central is a one stop shop platform

What do you dislike about the product?

There is nothing that i dont like about the product

What problems is the product solving and how is that benefiting you?

Centralized endpoint management

What do you like best about the product?

ManageEngine Endpoint Central provides a centralized way to manage hundreds of endpoints across offices and retail locations. The software deployment, patch management, remote control, and inventory features are particularly useful for our IT operations. It helps reduce manual work, improves endpoint visibility, and allows our support team to resolve issues faster while maintaining compliance and security standards.

What do you dislike about the product?

The product is generally reliable, but troubleshooting agent communication issues can sometimes be time-consuming, especially for remote users and branch locations. Report customization could be more flexible, and some administrative workflows require several clicks to complete. We would also like to see more modern dashboards and stronger integration with cloud-native management capabilities

What problems is the product solving and how is that benefiting you?

Endpoint Central helps us improve endpoint governance and standardization across the organization. It gives us better visibility into device status, software compliance, and operational risks, making it easier to enforce IT policies and support audit requirements. This has improved overall control and reduced the risk of unmanaged or non-compliant endpoints.

What do you like best about the product?

I use ManageEngine Endpoint Central for deploying applications across more than 700 laptops and over 200 servers. It has made our work much more efficient, especially with updates and even OS deployments. I really appreciate the support on the subject, and the AI/Agent is a standout feature. It provides me with links and solutions to my queries, and if it's too specific, I can be directed to an agent, which is very helpful. The remote tool is another aspect I find very helpful. We used to use PDQ, which was good, but I find ManageEngine Endpoint Central better. The initial setup was also very easy.

What do you dislike about the product?

would be nice to know where we are with deployments, sometimes we dont know where a particular package is in the deployment que or if its being held up

What problems is the product solving and how is that benefiting you?

Deploying applications, updates, and OS with ManageEngine Endpoint Central has made handling over 700 laptops and 200 servers efficient. The AI/Agent support is quick, providing helpful links and directing to an agent when needed. However, tracking deployment progress can be unclear, which can be improved.

What do you like best about the product?

everything specially the ease of use and the patchng

What do you dislike about the product?

nothing- everything is great ! I do not have any negative feedback on this product . I also attend ZOHO conferences yearly !

What problems is the product solving and how is that benefiting you?

MDM

What do you like best about the product?

It has changed most areas of how we manage both workstations and mobile devices. We wonder at times how we managed without this system before we implemented it.

What do you dislike about the product?

The interface can be overwhelming at first as there are a lot of sections of this application.

What problems is the product solving and how is that benefiting you?

Remote assistance, patch management, workstation imaging, and mobile device management are all taken care of with this single application.

What do you like best about the product?

I like how easy it makes patch management and I can see system misconfigurations and vulnerabilities in one place. It also makes it easier to get remote access to computers in other locations and do maintenance in the background as well.

What do you dislike about the product?

I don't have any major complaints. I've had some false positive vulnerabilities before, but rarely.

What problems is the product solving and how is that benefiting you?

It helps us keep our computers up to date and reduce vulnerabilities and makes it easier to remotely maintain or troubleshoot computers.

What do you like best about the product?

What I like most about ManageEngine Endpoint Central is the software deployment option because it allows us to easily push software to all endpoints from a centralized console. Even if users install some unwanted software, we can quarantine it through the prohibited software list. If we add any software to the prohibited software list, it automatically quarantines that software, which is very helpful for me.

What do you dislike about the product?

Sometimes there are issues with pushing patches in ManageEngine Endpoint Central. When I push patches, they get deployed only on some systems, while on other systems it keeps showing as “Pending to Update.” It becomes difficult to identify whether the patch was properly pushed or not, and sometimes it takes more than 7 days to confirm the patch deployment status.

What problems is the product solving and how is that benefiting you?

Our requirement was to manage all our assets from a single place. Before this, we were using multiple tools separately, such as UltraViewer for remote access, another application for file sharing, and a separate tool for disk encryption. But now, through ManageEngine Endpoint Central, we are able to manage everything easily from a single console. This has improved both our time efficiency and security level.

What do you like best about the product?

Most of the features available in ManageEngine are truly impressive because of their uniqueness and performance. Especially when we raise a support case, the team provides a clear resolution and explains the root cause of the issue within a day, which is very helpful. Features like remote control, BitLocker management, and inventory management are extremely useful and have significantly reduced and saved a lot of my time.

What do you dislike about the product?

When trying to connect remotely through ManageEngine Endpoint Central, sometimes the remote session does not connect and it keeps showing “Sending request to agent.” However, if I cancel the session and try again immediately, it connects successfully. I face this issue around 2 to 3 times a day.

What problems is the product solving and how is that benefiting you?

ManageEngine Endpoint Central has been very helpful for me in managing all assets from a single console. It allows me to easily deploy software, push patches, perform Windows updates, remotely connect to end-user systems to resolve issues, and encrypt disks. Managing all these activities from one centralized console has made administration much easier and more efficient.

What do you like best about the product?

Robust solution that makes it easy to keep track of our IT Hardware as well as inventory of our deployed software.

What do you dislike about the product?

Would like more visibility on issues with deployments packages & why/how to resolve Endpoint Agents once they've lost communication with Endpoint Central.

What problems is the product solving and how is that benefiting you?

Being able to remotely assist users which saves alot of time and cost.

Being able to stay up to date on our software and patches.

What do you like best about the product?

Centralized device management, smooth patch automation, and reliable remote control features make this a strong tool for IT teams. Deployment is straightforward, and the real-time monitoring combined with multi-platform support significantly streamlines endpoint administration and day-to-day management.

What do you dislike about the product?

The UI can feel cluttered and overwhelming for new users. Initial configuration is time-consuming, and the reporting module lacks flexibility, Customer support response times could also be improved

What problems is the product solving and how is that benefiting you?

It addresses the challenge of managing dispersed endpoints across our organization. The automated patch management helps reduce vulnerabilities, and the remote troubleshooting capabilities save our IT team a significant amount of time. Overall, it has strengthened security compliance and noticeably reduced the manual workload.