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    Francisco Delos Santos

Automation reduces intervention and speeds up threat prevention

  • February 17, 2025
  • Review provided by PeerSpot

What is our primary use case?

Our primary use case for Cisco Defense Orchestrator is the automation of playbooks. We primarily use it for this purpose to streamline processes.

What is most valuable?

The most valuable feature is the automation, as it reduces user intervention and allows us to focus on other tasks. Since the system is automated, response times for resolving security issues are fast, providing quick prevention of threats and making us more secure against zero-day attacks.

What needs improvement?

Cisco Defense Orchestrator should be made more user-friendly overall. Currently, to use it effectively, one must be specific with the rule set that needs to be set up.

Additionally, I suggest improving its integration with other third-party products, such as Fortinet, to simplify the setup process.

For how long have I used the solution?

I have used the solution for only one year.

How are customer service and support?

Cisco's technical support is good in general.

Which solution did I use previously and why did I switch?

We evaluated Microsoft, but we chose Cisco since its feature set had more use cases for our environment.

How was the initial setup?

The setup is around eight out of ten in terms of ease.

Which other solutions did I evaluate?

We evaluated Microsoft as an alternative.

What other advice do I have?

Those who want to use Cisco Defense Orchestrator should build their own use case and see if it fits their environment. The most significant benefit for us is the response time because it automates our playbooks.

I would rate the overall solution as eight out of ten.


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