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LastPass Business
LastPass protects sensitive credentials, streamlines account access, and fosters seamless collaboration across the distributed workforce.
Reviews (2049)
Justin L.
LastPass Keeps Our Agency Logins Organized and Secure
Reviewed on Sep 30, 2026
Review provided by G2
What do you like best about the product?
What I like best is having all our carrier and portal logins organized in one place. Working in an insurance agency, I use these accounts daily, and LastPass is much more convenient than the physical notebook I used before. I can also attach notes like our agency or producer number to each login, so the information I need is right there. Shared logins are especially helpful for carriers that give our whole agency one account, I can update the password in LastPass and keep everyone working from the same credentials.
What do you dislike about the product?
My biggest frustration is that, as far as I know, LastPass doesn’t integrate directly with our Agency Management System. Our AMS has its own credential manager, so we have to maintain some of the same logins in both places. That means duplicate entries and extra upkeep when passwords change. A direct integration that kept those credentials in sync would make our workflow much easier.
What problems is the product solving and how is that benefiting you?
LastPass helps me manage the large number of carrier and portal accounts I use daily at our insurance agency. Before using it, I kept passwords in a physical notebook and used similar passwords across many sites. Now I use the generator to create unique, random passwords without having to remember each one.
It also keeps the information I need for each carrier together, including login credentials, recovery information, and agency or producer numbers. For carriers that give our team a shared login, updating the credential in LastPass keeps everyone’s access information current. The main benefits are better password habits, less manual tracking, and easier access to the accounts and details we need throughout the day.
Working in insurance, risk management is always on my mind. Moving away from a physical password notebook and reused passwords to centrally managed, unique credentials helps me feel more confident about how we handle account access. It’s one more step toward reducing avoidable risk in our agency, and that peace of mind matters to me. In addition, our E&O carrier can offer discounts based on how we handle credentials and sensitive data, which can help some on the ROI in terms of product expense.
It also keeps the information I need for each carrier together, including login credentials, recovery information, and agency or producer numbers. For carriers that give our team a shared login, updating the credential in LastPass keeps everyone’s access information current. The main benefits are better password habits, less manual tracking, and easier access to the accounts and details we need throughout the day.
Working in insurance, risk management is always on my mind. Moving away from a physical password notebook and reused passwords to centrally managed, unique credentials helps me feel more confident about how we handle account access. It’s one more step toward reducing avoidable risk in our agency, and that peace of mind matters to me. In addition, our E&O carrier can offer discounts based on how we handle credentials and sensitive data, which can help some on the ROI in terms of product expense.
Anonymous
Easy Setup, Strong Security, Needs Safari Compatibility
Reviewed on Sep 29, 2026
Review provided by G2
What do you like best about the product?
I like the ability to share passwords through LastPass. The initial setup was also very easy for me.
What do you dislike about the product?
I decided to move away from LastPass because it doesn't play well with Safari and Apple products.
What problems is the product solving and how is that benefiting you?
I use LastPass to store and share passwords securely, preventing the risk of insecure storage or redundant passwords.
Antonis P.
Easy, Safe Password Storage with Handy Retrieval. Please keep working with Android integration.
Reviewed on Sep 28, 2026
Review provided by G2
What do you like best about the product?
It is easy to use and safe. I like the fact that it stores generated passwords. Sometimes they get lost and one can retrieve them from there.
What do you dislike about the product?
It doesn't integrate smoothly with my Android phones. It turns itself off, doesn't activate on a password tab, requires attention.
What problems is the product solving and how is that benefiting you?
For years now I have been adding my passwords and it has (almost) never failed me. I can access critical login information whenever I need them, without resorting to notebooks, old diaries etc.
Information Services
A handy tool for forgetful minds
Reviewed on Sep 24, 2026
Review provided by G2
What do you like best about the product?
It captures new login credentials and asks if I want them in the vault. Fills in the information on most login web pages. Able to store other information other than passwords. Can separate the info into different folders. Can search info by search phrases.
What do you dislike about the product?
Occasionally it does not fill in login credentials. Not sure when & why that happens. It is inconsistent on my android phone (Samsung Galaxy S22 Ultra). It times out quickly such that I have to log in again.
What problems is the product solving and how is that benefiting you?
It provides a safe place to keep my sensitive information. Saves time when logging in.
Becky G.
Everything in One Place with a Single Master Password
Reviewed on Sep 24, 2026
Review provided by G2
What do you like best about the product?
Everything in one place with one master pw.
What do you dislike about the product?
Doesn’t pop up on my iPhone as well as on my laptop
What problems is the product solving and how is that benefiting you?
Easy acc ss to all of my pw’s.
Construction
Secure, Confidence-Inspiring Credential Protection and Easy to Use
Reviewed on Sep 17, 2026
Review provided by G2
What do you like best about the product?
Feel confident that my credentials are protected and ease of use
What do you dislike about the product?
Sometimes it doesn’t sync credentials quickly enough between devices when creating or updating
What problems is the product solving and how is that benefiting you?
Storing secrets securely so I don’t have to remember them all
Jason H.
Seamless Password Management, Needs MFA Tweaks
Reviewed on Sep 17, 2026
Review provided by G2
What do you like best about the product?
I really like LastPass for its ease of use and the way it integrates with other websites. It makes things so much simpler when I can either prefill passwords or just copy and paste them when needed. I also appreciate the accessibility it provides me, allowing me to access all my necessary data on my various devices like my tablet, laptop, PC, and cellphone. Setting it up was a breeze since I've been using it personally for years.
What do you dislike about the product?
Sometimes the multifactor authentication process can be frustrating. It can go in circles sometimes when trying to get logged in. While it's great to have these features, for me, there are locations where I really don't need to have multifactor activated. For example, on my home PC, I don't have to do multifactor because someone would need to first get into my PC to get to LastPass. It can be overkill for that. I get it for mobile devices and laptops. It would be great to somehow specify the level of multifactor or need for it by device and location.
What problems is the product solving and how is that benefiting you?
I find LastPass gives me access to my passwords and personal data anytime, anywhere. It integrates well with websites, making it easy to autofill passwords.
Writing and Editing
Easy Password Generation and Storage with Handy Browser Extensions
Reviewed on Sep 17, 2026
Review provided by G2
What do you like best about the product?
Password generation, storage, and browser extensions to easily log in
What do you dislike about the product?
When I have multiple accounts with the same service the extension will always fill in the ones that I use the least. Also if I’m searching for a password for Gmail, for example, the search results show every account that uses my Gmail email address as the log in, making it harder to find the password I’m looking for
What problems is the product solving and how is that benefiting you?
I used to use the same couple of passwords for everything and would frequently get emails notifying me of password resets for accounts I didn’t ask for it or security alerts of attempted log ins. I don’t have this anymore and I don’t have to worry about forgetting the passwords either
reviewer2900151
Improving password security and team transitions has boosted control but sales access remains broken
Reviewed on Sep 17, 2026
Review provided by PeerSpot
What is our primary use case?
I use LastPass for password security and passkeys for accessing systems. We also utilize shared password folders within a business unit.
How has it helped my organization?
Until this year, LastPass was an excellent solution for us. It increased the security of our systems and enabled seamless transitions when employees left and were replaced.
However, they have implemented an AI agent on their site which makes it impossible to connect with Sales to increase our license count. I have filed tickets and chatted with the bot multiple times. I am unable to successfully connect with someone who can sell me one more license for an incoming Director. The chat wastes my time first by 'looking for a teammate' and then offering me a booking link that errors out. This is ridiculous.
What is most valuable?
The product offers shared folders, user security scores, and reused master password alerts.
What needs improvement?
There is a need for the ability to connect with sales to add a license in a timely manner. So far, I've been working on this for over a week.
For how long have I used the solution?
I have used the solution for over 3 years.
What's my experience with pricing, setup cost, and licensing?
The setup cost is fine.
What other advice do I have?
LastPass has implemented an AI agent on their site, which makes it impossible to connect with Sales to increase our license count. I have filed tickets and chatted with the bot multiple times, and I am unable to successfully connect with someone who can sell me one more license for an incoming Director. The chat wastes my time, first 'looking for a teammate' and then offering me a booking link that errors out. This is ridiculous.
Anonymous
Convenient but Trust Issues Persist
Reviewed on Sep 15, 2026
Review provided by G2
What do you like best about the product?
I like that LastPass is easy to use. I also value the password generator, Chrome extension, and application features.
What do you dislike about the product?
I have some concerns with LastPass regarding its history of issues with keeping information secure. This aspect makes me uneasy about relying on it for my password management needs.
What problems is the product solving and how is that benefiting you?
I use LastPass for online security as a password vault. It makes managing my passwords easy with a user-friendly interface. I particularly value the password generator and the Chrome extension for convenience.