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Reviews from AWS customer

9 AWS reviews

External reviews

1,914 reviews
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4-star reviews ( Show all reviews )

    Computer Software

All My Secrets in One Place—Secure and Accessible Across Devices

  • February 20, 2026
  • Review provided by G2

What do you like best about the product?
Saving all of my secrets in one place, but available on all my devices when I need them!
I use it almost every 5 minutes throughout the day when I access websites and other IT systems.
I love the fact that I can send secrets out to my customers who do not need to have a LastPass account
What do you dislike about the product?
Having all my secrets in one place :-). Chrome/Edge plugin does not work well - often blocks
Customer support almost does not exist. The price is high, and the UX is old-fashioned.
One feature is missing: I want my customer to send me a secret via a secure web form, without needing to log in to LastPass.
What problems is the product solving and how is that benefiting you?
LastPass solves the problem with managing a huge number of strong, very hard to remember passwords and enables me to have different passwords for different systems and services.


    Charles Nielson

Centralized password sharing has improved team collaboration and has simplified daily access

  • February 20, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for LastPass Business is that it is a fast and reliable system to keep information secure and still shareable. This has been our primary password management platform. We are constantly testing new platforms for sales management, social media, recruitment, human resources, and business administration among many others. This had become an issue as our employees were creating accounts and forgetting passwords, not sharing them, creating double accounts, or keeping accounts active and unused. LastPass Business became our team sharing platform and we have different levels, such as folders for people to access and use all the tools that are irrelevant to their job.

It has also helped us to secure all the passwords by only generating one strong password where we can access all the tools under one platform that is LastPass Business. This enhances collaboration and productivity in the organization. I ended up getting LastPass Business to manage my personal accounts now. I would highly recommend this tool for every company to try it. It is simple, intuitive, secure, and amazing.

A quick specific example of how my team uses LastPass Business day-to-day is that it allows sharing and security at the same time, which is a must nowadays, and all companies should try and look for a credential management system and keep full control tools as a team. Teams evolve or change and LastPass Business is the real deal. It also allows us to easily and securely create passwords that are being shared across departments. We have established a process when creating a new credential that forces our team members to use the auto-generated password option within LastPass Business, so we avoid any random passwords, such as 1, 2, 3, 4, which are less secure.

What is most valuable?

The best features LastPass Business offers are ease of use, strong password management, seamless integrations, and shared credentials for shared accounts on various platforms. It keeps passwords secure and organizes passwords effectively.

The seamless integrations I mentioned occur because they seamlessly integrate across various devices and login forms. We are able to access the vault from anywhere using a mobile device, integration as well as the convenience of browser extension for finding and feeding in logging information quickly.

I also love the strong password management capabilities which include storage, generation, and security testing.

LastPass Business has positively impacted my organization because it makes collaboration easier through sharing of logins. It allows us to test software properly in real time. We have gained peace of mind since there is top-notch security. It provides affordable security improvement. The support team is great.

What needs improvement?

I think LastPass Business can be improved because the Chrome extension should be improved. The Android app had an issue and should be looked at and improved.

The random logouts are very frustrating.

There are other improvements needed for LastPass Business that I have not mentioned yet because the extension sometimes has a problem and gives errors when saving a new password, especially the Chrome extension.

For how long have I used the solution?

I have been using LastPass Business for three and a half years.

What do I think about the stability of the solution?

LastPass Business is very stable.

What do I think about the scalability of the solution?

LastPass Business's scalability is very good. It handles my organization's growth well.

How are customer service and support?

The customer support is good, although it is not that very proactive.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

I did previously use a different solution, which was Bitwarden.

How was the initial setup?

I switched from Bitwarden to LastPass Business because Bitwarden was a bit costly, and it was a bit hectic deploying it. It also had some very features that were very complex. It was not easy to use for everyone in my organization. That is why we decided to go for LastPass Business.

What about the implementation team?

LastPass Business is deployed in my organization as a hybrid cloud.

What was our ROI?

I have seen a return on investment because I can share relevant metrics with you, such as fewer employees needed, money saved, or time saved. Money is saved because it is a very cost-effective password management manager. It has allowed us to securely store passwords, hence increasing my security in my organization.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing is that it is a very cost-effective and affordable tool.

Which other solutions did I evaluate?

Before choosing LastPass Business, I evaluated other options, and unfortunately, that is all I know: Bitwarden.

What other advice do I have?

My advice to others looking into using LastPass Business is that it is a platform that has saved us time, cost, money, and most importantly, it has given us peace of mind. I would definitely give LastPass Business a ten out of ten recommendation to others looking to increase their security, especially when dealing with multiple passwords. They should consolidate it to one password, LastPass Business, for them to simplify their logging processes. It ensures access to all work-related systems and apps, hence giving much time for productivity and great return on investment in every company.

I have additional thoughts about LastPass Business, as it not only provides you with options to save them, but to help you create secure passwords, remember them by hints, and automatically detects the app or website you are trying to log in. It saves a lot of time. I would rate my overall experience with LastPass Business an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Alice Mirii

Centralized password sharing has transformed onboarding and strengthened daily security practices

  • February 19, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for LastPass Business is that it allows our employees to securely manage their logins for services we use. It allows our teams to collaborate using shared resources, such as secure notes, document sharing, and access management to logins that groups share credentials for. Over the years, LastPass Business has improved their Chrome extension, making it easier for our employees to use this from their first day. Tools available for administrators have also improved along with documentation for security considerations.

A quick specific example of how my team uses LastPass Business day-to-day is that it's a great tool for onboarding new employees and creating a framework for using services at work securely. Documentation makes it easy for administrators to implement their own internal security policies and understand changes to services that occur when LastPass Business provides feature updates.

What is most valuable?

Some of the best features LastPass Business offers include browser login, app login, the ability to launch in the browser from the app, multi-platform support, and two-factor authentication.

Out of those features, the one my team relies on the most is login, which has been securely sharing all login credentials in an effective manner. This is very encouraging for me as a user to see LastPass Business showing its best in my company. LastPass Business is a great platform, and it has the ability to save time from having to seek a coworker in order to access their login information. Additionally, having access to LastPass Business means that one does not have to remember an ample amount of passwords just for the sake of getting any work done. I just have to log in and do the work, which promotes collaboration.

LastPass Business has positively impacted my organization because my whole organization has been using this tool for business, and now all employees are able to monitor password strength, usage, and even access to different accounts. LastPass Business has made the whole process of work quite easier to manage. Also, it has been very secure, sharing all login credentials in an effective manner, which is very encouraging for me as a user to see LastPass Business showing its best in my company.

What needs improvement?

Some of the areas that need improvement for LastPass Business include that the user interface could use a refresh, which would be great.

I would like to add that the Chrome extension sometimes lags on logging in.

I think that if they introduced multi-factor authentication, it would be great.

For how long have I used the solution?

I have been using LastPass Business for four years.

What do I think about the stability of the solution?

I can say that LastPass Business is stable because I have not experienced any downtime or lagging.

What do I think about the scalability of the solution?

LastPass Business's scalability is very good. I would say it is very scalable because it can handle my organization's growth. It handles all the passwords from different accounts from multiple users.

How are customer service and support?

The customer support provided by LastPass Business is very responsive and proactive.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

Before LastPass Business, I used the Okta Identity Cloud, which is why we moved to LastPass Business because it is a full and complex solution that can also offer us forms, credit cards, business cards, and many other solutions to have your users digitally safe and controlled. It can offer more than any other solution on the market in terms of safety due to the encryption level that it uses.

What was our ROI?

I have seen a return on investment because since there are fewer incidents of security threats, it has reduced help desk support calls. It is a secured and automated way for logins and identity management, which leads to easier handling.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing is that this is one of the cost-effective tools. It is very cost-effective and an affordable tool.

Which other solutions did I evaluate?

Before choosing LastPass Business, I only evaluated the Okta Identity Cloud.

What other advice do I have?

The advice I would give to others looking into using LastPass Business is that the solution provides a very easy-to-design interface and it can be straightforward to understand how to navigate and keep your identity safe. It is commendable.

Before we wrap up, I have additional thoughts about LastPass Business, which is that it is very easy to use and it can help users jump from their computer to their mobile device, such as an iPad or any other device. It can also be integrated with your Apple Watch to get notifications and allow or deny any logging attempt for multi-factor authentication, which makes this solution a must-have that every company should implement in their environments and should consider for their security journey. I would rate this product a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Shamrock Rudman

Secure password sharing has transformed remote collaboration and reduced emergency response time

  • February 19, 2026
  • Review provided by PeerSpot

What is our primary use case?

LastPass Business is used to store company passwords, including computer logins and website/program logins. Computer logins are stored and shared within the business LastPass admins so that if users are away, others can still access their computers without relying on sticky notes or notebooks with passwords. It provides a secure way to store or create multiple different passwords without having to remember them all, as users only need to remember their master password to unlock everything.

The main use case for LastPass Business includes the ease of adding more users as required, which has been necessary with more support staff coming on board. The process to reallocate licenses as staff has changed has been very straightforward. The ability to add or remove features is simple, making the management of the subscription hassle-free.

Password sharing within the team works when the admin provides access, enabling collaboration and remote work. The password sharing feature allows the team to work and collaborate easily even when located remotely.

What is most valuable?

The best features LastPass Business offers are password storage security and password sharing. It allows for the storage of multiple different logins for one site for assistants that work under multiple solicitors. The ability to share passwords between staff when needed without them being sent by email or passed around on notes makes it much more secure.

LastPass Business has positively impacted the organization because password sharing enables work and collaboration even when working remotely, which has enhanced remote collaboration. Security has improved from forty percent to sixty percent. The ability to secure information, organize passwords, and share information like passwords has been significantly beneficial.

What needs improvement?

LastPass Business could be improved by allowing the choice of a default browser on mobile instead of the LastPass browser. The mobile app should be enhanced to make the app more stable for Android, especially.

Allowing users with shared credentials to use those credentials in the UI would be a welcomed improvement.

For how long have I used the solution?

LastPass Business has been in use for the past four years.

What do I think about the stability of the solution?

No downtime or lagging has been experienced, so LastPass Business is very stable.

What do I think about the scalability of the solution?

LastPass Business is very scalable and handles organizational growth efficiently.

How are customer service and support?

The customer support for LastPass Business is very proactive and responsive twenty-four seven.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before switching to LastPass Business, 1Password was used as the previous solution. The switch to LastPass Business was made because although 1Password's user interface is much better than LastPass Business, the organization ability and share ability are more complicated. LastPass Business is more cost-effective than 1Password, and the customer support from LastPass Business is more proactive compared to 1Password.

What was our ROI?

A return on investment has been seen as reliance on insecure methods like shared spreadsheets and physical notes has been reduced, hence increasing security and reducing the time to action for emergency response.

What's my experience with pricing, setup cost, and licensing?

The experience with pricing, setup cost, and licensing has been that the price is very cost-effective.

Which other solutions did I evaluate?

Before choosing LastPass Business, 1Password among other options was evaluated.

What other advice do I have?

Password sharing within LastPass Business is handled through the admin and has been a great help with productivity and peace of mind. It has been beneficial to access the computers of people who are away without worrying about password security, and work can be completed without waiting for the people to return.

The intuitive user interface makes it very easy to navigate and complete more tasks on time.

For others looking into using LastPass Business, the IT team spends less time protecting and correcting security issues and more time doing functions that help grow the company. Time has been saved by everyone not having to figure out passwords but being able to immediately log into all they need using just one password. Collaboration has been increased through sharing logins. LastPass's ability to assist in keeping records and data secure and creating a form of encryption that may not exist in other apps is greatly appreciated. Keeping information safe is one of the major issues that is truly valued. This gives peace of mind that remote employees working from wherever they are can feel confident that their work system is secure and protected.

LastPass Business is a great tool that is easy to use and has really helped to increase security, especially for remote workers. The system is safe, and there is peace of mind with this solution. The overall review rating for LastPass Business is nine out of ten.


    David Lawrence

Secure password sharing has boosted team productivity and simplifies onboarding and offboarding

  • February 18, 2026
  • Review from a verified AWS customer

What is our primary use case?

LastPass Business is used to store all of our business usernames and passwords, other access information, and important number or text strings. It resolves our requirement to securely store this information. It also allows for very straightforward onboarding and offboarding of staff, tight access control for internal and external staff, and improves the integrity of our passwords.

I use LastPass Business for each of my business accounts. The biggest problem LastPass Business has resolved for me personally has to do with websites that constantly require that my password be changed. Since LastPass Business automatically asks if I want to update my password, this keeps me from having to remember the new password and automatically fills in the correct password the next time I log in to the website. Another reason I value LastPass Business is that different websites have different requirements for passwords, so I cannot just use a standard password as it will not work for all sites. With LastPass Business, I only have to remember my master password, and LastPass Business does the rest for me. This eliminates the need for spreadsheets or emails with all of my passwords that I have to search through. I simply go to the website, click to log in and let LastPass Business fill everything in. This has been invaluable in saving my time.

LastPass Business also works well to restrict access to sensitive information or logins from staff who do not require access.

LastPass Business helps us to keep safe and secure. We also utilize it for authentication to verify identity to access some applications and to securely share credentials across various departments to enhance collaboration.

What is most valuable?

In my opinion, the best features LastPass Business offers are user onboarding and offboarding, ease of use, user control, and automatic password updates for sites when you update them. LastPass Business allows me to categorize my vault contacts, add notes to my vault contact items, and provides seamless password management, making it very convenient, along with collaboration, cybersecurity, and compliance.

I value LastPass Business because it is very convenient as it is designed for everyone, from tech-savvy individuals to beginners. It makes managing passwords easier with password features such as auto-generate, auto-save, one-click auto-fill, and passwordless logging, available on any system or device.

I value LastPass Business because it reinforces the resilience of business operations against disruption and boosts workplace efficiency and productivity among internal and external teams through credential and folder sharing, streamlined user management, and native SSO integration with top SaaS apps.

LastPass Business has positively impacted my organization because it is very secure. It has improved our security because LastPass Business protects passwords using strong and unique passwords that are stored in an encrypted vault for maximum protection. It has increased collaboration where it boosts workplace efficiency and productivity among internal and external teams. It has also been a very useful tool because it saves a lot of time for staff searching through passwords or finding that they are no longer correct. For instance, we have been able to save time from 25% to 45%. It saves a lot of time and gives significant peace of mind when onboarding and offboarding staff.

LastPass Business has positively impacted my company by saving my valuable time for all the logins into websites throughout my day. On average, LastPass saves me at least 30 to 45 minutes a day.

LastPass Business has positively impacted my company not only by saving my technical time and allowing my team members to service more customers, but because of this, my company is able to save on the number of techs we need to employ, hence fewer employees are needed. It has also saved my tech valuable time in logging into company websites on average 50 plus times a day. This allows my tech to service more customers globally.

What needs improvement?

LastPass Business could be improved by allowing me to set the default login option when I have more than one login for a website. It would also be beneficial if LastPass Business would notify me if I was adding a duplicate entry.

Another great option for LastPass Business would be to periodically notify me of logins that I have saved that have not been used for 12 months and above.

For how long have I used the solution?

I have been using LastPass Business for six years.

What do I think about the stability of the solution?

LastPass Business is very stable. I have not experienced any downtime.

What do I think about the scalability of the solution?

LastPass Business's scalability is very good because it can handle all of my organization's passwords and accounts effectively.

How are customer service and support?

The customer support for LastPass Business is very proactive and responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used KeePassXC before LastPass Business.

How was the initial setup?

The initial setup and running of LastPass Business was smooth for my team, with no significant challenges.

What was our ROI?

I have seen a return on investment with LastPass Business. The tool is integrated with our Okta, so the MFA provides an extra layer of security to LastPass Business accounts. It has improved my password security management, and integration with Chrome or other browsers is very useful. It has saved time, hence fewer employees are needed. As I mentioned, it has positively impacted my company not only by saving my technical time and allowing my team to service more customers, but because of this, my company is able to save on the number of techs we need to employ.

What's my experience with pricing, setup cost, and licensing?

My experience with LastPass Business pricing, setup cost, and licensing is that it is a very cost-effective and affordable tool.

Which other solutions did I evaluate?

Before choosing LastPass Business, I evaluated other options including NordVPN and Notion.

What other advice do I have?

My advice to others looking into using LastPass Business is that this is a very great tool. I think it is suited to all business types and every business size. Every business has a need for password security and needs to conduct accounts online, whether they are their own, accessing supplier sites, and many more, regardless of the business type. I do not think there would be any scenario where LastPass Business would not be useful or beneficial to anyone. It is very recommended and highly needed in every organization for security. I would rate this product a 9 overall.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Government Administration

Simple, Secure Password Management That Saves Time and Stress

  • February 16, 2026
  • Review provided by G2

What do you like best about the product?
The user interface is simple to navigate. The software is easy to use, even on tablets and phones. I like the fact that you can control the level of security for each password. Saves me a whole bunch of time logging in to the cc sites and apps that I most often use
What do you dislike about the product?
Sometimes, when entering tour master password, the windows to do so times out a little to quickly for some sessions.
What problems is the product solving and how is that benefiting you?
Easier to remember my passwords across all platforms.
Greater security than writing them down and keeping them on paper.
Much more security than other password keeping platforms.


    Jason W.

Trustworthy Password Sharing Made Easy

  • February 11, 2026
  • Review provided by G2

What do you like best about the product?
People have heard of LastPass, which makes it easier for them to trust it when I use it. I appreciate how easy it is to share passwords with LastPass, and I find the initial setup to be very easy.
What do you dislike about the product?
n/a
What problems is the product solving and how is that benefiting you?
I use LastPass for securing and sharing passwords safely with clients.


    Ellis C.

Effortless Password Management with Great Categorization

  • February 10, 2026
  • Review provided by G2

What do you like best about the product?
I like that LastPass includes categories for credit cards and SSH keys. It's really handy because you can store these items in LastPass just like passwords, and they're accessible all in one place from both my PC and smartphone. The specific categories also help format the input correctly for the card or key. Plus, the initial setup was easy, which was a nice bonus.
What do you dislike about the product?
Sometimes it gets confused and tries to save or change a password for you that is already in LastPass. It would be better with AI algorithms to tell what is actually a password and not offer to remember OTP, etc.
What problems is the product solving and how is that benefiting you?
I use LastPass to keep all my passwords in one place, accessible from both my PC and smartphone. I like that it includes categories for credit cards and SSH keys, making it easy to store and format different types of sensitive information.


    Construction

IT Infrastructure Engineer

  • February 09, 2026
  • Review provided by G2

What do you like best about the product?
I like LastPass for its ability to create and store very complex passwords. It's also enjoyable to use, especially when it comes to the creation and updating of passwords. The ease of keeping things secure across multiple platforms, given the need for multiple logins in the IT world, is another benefit I appreciate. Additionally, the initial setup was very simple.
What do you dislike about the product?
I would like LastPass to integrate with my Microsoft login so I only have to sign in if I am on an unauthenticated situation. I also wish for the ability to share with guests a secure unreadable use of a password.
What problems is the product solving and how is that benefiting you?
I use LastPass to manage all my passwords securely at work. It helps me keep complex, unique passwords across multiple platforms, making it easy to maintain security with multiple logins in the IT world.


    Simon D.

Invisible until I need it

  • February 04, 2026
  • Review provided by G2

What do you like best about the product?
Is invisible until I need it. Let’s me set a different password for every application that I use.
What do you dislike about the product?
I don’t have any issues with LastPass, so nothing to dislike.
What problems is the product solving and how is that benefiting you?
Remembering password and for secure authentication