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Reviews from AWS customer

9 AWS reviews

External reviews

1,954 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Lea M.

Secure Password Management

  • April 03, 2026
  • Review provided by G2

What do you like best about the product?
I like that it's really easy to adjust folders and reorganize things as needed. I also like that in each folder, you can choose if a person is able to see the password or not. Even if there's multiple people in one folder, only some can see the password, which is really nice. Also, just having the extension is really nice to just have things ready to go for people. The initial setup was pretty easy; I just put everything into a spreadsheet, mass uploaded it, and added users. It's pretty straightforward.
What do you dislike about the product?
I do think the interface could be improved and just maybe made look more modern. So it's easier to navigate.
What problems is the product solving and how is that benefiting you?
LastPass helps me avoid insecure password sharing and prevents people from saving passwords locally. It ensures only those who need access get it, making my company's data much safer.


    Carlotta B.

Password Sharing That Makes Remote Teamwork Easy

  • April 03, 2026
  • Review provided by G2

What do you like best about the product?
The most useful feature for remote teams is the password-sharing functionality. Within each shared folder, access to individual URLs can be restricted for specific users, which is also very convenient. The platform is easy to set up and manage, and updates can be distributed effortlessly through the ‘Update My Vault’ function, allowing each user to sync independently if needed.
What do you dislike about the product?
It happened that a team member with limited privileges needed approval to access the platform from the same PC on the same LAN, for safety reasons, and it was stressful especially when the colleague who had to approve it wasn’t working at that time. However: safety first!
What problems is the product solving and how is that benefiting you?
Password sharing among offices located in different areas is straightforward, and user profiling helps match password access to each person’s level. Passwords stay protected because they are not known to the employers. It’s also easy to block access to LastPass from a single place in case an employee is dismissed under bad circumstances.


    Accounting

Conveniently Stores Client Payment Info for Faster Checkout

  • April 02, 2026
  • Review provided by G2

What do you like best about the product?
I like being able to store our clients’ payment information, instead of having to ask for it every time.
What do you dislike about the product?
It’s scary to think it could be hacked, especially since some customers feel insecure about this.
What problems is the product solving and how is that benefiting you?
It’s easy to process invoices for services provided without needing to contact customers directly in order to take payment.


    Hospitality

Fast, Secure Cross-Platform Logins with Handy MFA Storage

  • April 02, 2026
  • Review provided by G2

What do you like best about the product?
The cross-platform integration and encryption help me stay productive and secure on any platform. The ability to store MFA information for authentication is a real time-saver. Being able to populate apps on my Android devices also saves me time. The speed of the login process helps me get on to the task at hand.
What do you dislike about the product?
Occasionally I need to login to the add-in or website multiple times to getit functioning properly.
What problems is the product solving and how is that benefiting you?
The password generator helps me to have long unique passwords on all sites.


    Tim B.

LastPass Makes Passwords and Passkeys Effortless Across All My Devices

  • March 03, 2026
  • Review provided by G2

What do you like best about the product?
LastPass is one of the password managers that I use on a daily basis. The issue I struggled with was finding a password manager that worked everywhere I needed it to. Most of the platforms I found fell short, but one day I stumbled upon LastPass, and it completely changed the way I save, store, use, share, and manage all of the crucial login credentials I have to use multiple times on a daily basis. LastPass is installed on my phone, on my home computer, on my work computer, and on a tablet. Everywhere I go, LastPass does too. I love that they also store passkeys for accounts, which makes logging in so much more secure, but with LastPass, using a passkey is no longer a drawn-out process that takes a ton of time to get dialed in every time you want to use it. You can set up LastPass to complete an auto-login process for you, so when you get to a website you want to log into, LastPass takes over and gets you into your account before you even realize it. The platform is secure. It reminds me every time I have a reused or weak password. Clicking on one of the providers in your vault takes you straight to the login page, without the need to type anything in. Getting everything set up on my computer and all of my accounts was incredibly easy. Getting all of my accounts signed in and passwords or other sensitive data stored on the platform made integration a really intuitive process. Finally, LastPass is fairly inexpensive for what it does. I joined when LastPass was free, and I wish you could still use it in multiple locations while still being free, but I don't mind paying for quality software, and I definitely feel LastPass fits in this category.
What do you dislike about the product?
I wish LastPass had remained free, like it was in previous years, but I can understand why they needed to charge for the service, and I don't mind paying for it. There are definitely some known bugs that have existed for years that have yet to be fixed, but every major software product I can think of has these. One thing I wish would work a little better is staying logged into a computer or device I use frequently. One of the bugs I mentioned makes it so that, occasionally, I have to log into the browser extension every day until I get things back to normal.
What problems is the product solving and how is that benefiting you?
LastPass helps me by allowing me to have extremely complex passwords or other login credentials without the need to remember them. They keep my data safe and locked in a vault that I can access from anywhere I need.


    Sam H.

Secure and Effective Password Management, Pricing Could Improve

  • March 02, 2026
  • Review provided by G2

What do you like best about the product?
I find it especially valuable to securely share passwords or secure IDs where needed between employees. It's great to have peace of mind knowing our enterprise login details are safely secured with LastPass as a single place for password saving. We appreciate that everything is encrypted and stored to high security standards.
What do you dislike about the product?
The pricing structure does go up quickly once you're above 50 users.
What problems is the product solving and how is that benefiting you?
I use LastPass to securely save passwords for software accounts and share information safely between teammates and customers. It gives me peace of mind knowing that enterprise login details are safely secured in one place, encrypted to high security standards.


    Jennifer Lopez

Secure sharing has transformed team collaboration and now saves hours on password management

  • February 26, 2026
  • Review from a verified AWS customer

What is our primary use case?

I utilize LastPass Business across all our business and personal needs as well. It is a great resource for us. It helps us save time and money. We can authorize different people in our business and professional lives to have access to different programs we use. We can quickly give them access to things without giving them complete control. It has saved us time and improved our efficiency as an organization, and I cannot tell you how many hours it has saved by eliminating the need to remember or figure out passwords. It is a truly game-changer.

LastPass Business is the ultimate password manager, which allows us to share account sign-in details with others on our team without disclosing the username and password. As a group of team members using LastPass Business, we are able to share credentials with each other. We are then able to work on certain projects or tasks effectively without worrying about our security, thus promoting remote collaboration or team collaboration.

What is most valuable?

LastPass Business helps to create and save new passwords for any sort of logging you can think of. It is incredibly easy to share access without sharing passwords. It is incredibly easy to revoke access when someone does not need it anymore or if you do not want them to have it. It saves time. I do not have to remember all the passwords, just one master password for LastPass Business.

All of the features of LastPass Business are very important because they are very secure. It solves most of our information technology and cybersecurity issues.

I love LastPass Business because it has a vault that saves and stores organizational-wide credentials. It saves time from having to ask a coworker for their login information. It takes the stress out of worrying about internet security related threats because it is very secure.

LastPass Business has saved a lot of time when onboarding new staff and providing them with access to our login information for particular accounts. It has saved us about fifty to fifty-five percent of our time because we can share our credentials securely. Password security is vital, knowing that as a business, we can change passwords at a moment's notice without impacting the whole company. We can have access to LastPass Business on multiple devices on the go, promoting collaboration.

What needs improvement?

Improvements are needed to the vault access via desktop in LastPass Business. It always seems to take time, leading me through the score center, and then the frustration begins when you cannot get out of the screen.

LastPass Business needs to provide a simple and straightforward pathway to access the vault on the desktop when a user wants and needs that access.

For how long have I used the solution?

Before choosing LastPass Business, I evaluated Salesforce CMS.

What do I think about the stability of the solution?

LastPass Business is very stable.

What do I think about the scalability of the solution?

LastPass Business is very scalable. It scales with our needs.

How are customer service and support?

The customer support for LastPass Business is very proactive and responsive.

Which solution did I use previously and why did I switch?

I previously used QuickBooks Online and Trello.

I switched from QuickBooks Online and Trello to LastPass Business because LastPass Business can easily scale with our needs. I only wish it was easier for users to review what folders they have access to. As you scale, you will want to ensure that you set up in an organized fashion, or it can feel unruly. It allows others to manage what they need to save, which saves you time in managing. It is also very secure, so we do not have to worry about data breaches. LastPass Business is very cost-effective, can be used by any size of organization, and is very easy to use, making it a good alternative to Trello and QuickBooks Online.

What's my experience with pricing, setup cost, and licensing?

The pricing, setup cost, and licensing for LastPass Business are very cost-effective and affordable. It can be used by any size of organization.

Which other solutions did I evaluate?

Before choosing LastPass Business, I evaluated Salesforce CMS.

What other advice do I have?

My advice to others looking into using LastPass Business is that it is perfect for sharing across teams and colleagues. I recommend it because it will save time and money and provide peace of mind. It is really great for remote teams and for using contractors who might need short-term access to your logins.

It would be nice if LastPass Business had a support landing page with quick how-to videos in multiple languages. However, I have not had a lot of need for support.

I would rate this review a nine out of ten.


    John Lewis

Centralized password vault has transformed access control and dramatically improved security

  • February 24, 2026
  • Review from a verified AWS customer

What is our primary use case?

LastPass Business is a great tool overall; currently, mostly our IT department at my company uses it as we always had issues determining where to store secure passwords. Eventually, it is something we may even offer to end-users so they stop writing passwords on sticky notes. This is the main issue that LastPass Business addresses.

We have also enabled stronger multi-factor access to those passwords that we have and created a central place to manage all of the passwords for our corporate technology team. I also love LastPass Business because it addresses weak and repetitively used passwords, enabling us to update them frequently.

What is most valuable?

LastPass Business is a seamless password management tool. Now we use it across the company and it helps streamline the storage and retrieval of the myriad of passwords that we all encounter on the web these days, making it easy to share across accounts and help individuals get access to the passwords they need to do their jobs quickly and easily.

It is a better alternative than having to remember passwords or write them down on Post-it notes, especially as most of our staff has transitioned to remote work. It solves most of our information technology and cybersecurity issues.

LastPass Business does a good job of organizing passwords and making it easy to share some and not others. I have a personal and a company LastPass Business account, and it is seamless to shift between them. The website autofill integration is great and makes logging into sites a breeze.

Autofill helps us log in seamlessly to various apps where we do not have to remember the password; it automatically autofills the password and we are able to log in, saving a lot of time.

LastPass Business has a good structure to manage different departments' passwords and suggests strong passwords when setting up new accounts. It allows users to not have to remember the password since it is saved securely. It has a Vault that saves and stores organization-wide credentials. I love that because it is very secure and saves time from having to ask a coworker for their logging information. We are able to share that information and remotely collaborate easily.

It has increased our security by 40 to 55 percent because LastPass Business has a Vault that saves and stores organization-wide credentials where it is very secure and easy to access. It saves time from having to ask a coworker for their logging information, takes the stress out of worrying about internet security and related threats, and helps make the onboarding and offboarding process easier for the HR and OPS teams with little concern for employees changing logins and little to no worry about data breaches and other security issues.

Since we deployed it, we do not have to waste time logging into multiple apps in my organization. It makes it very easy for new hires to be able to log in to multiple apps within LastPass Business, saving a lot of time.

LastPass Business is deployed in my organization as a Hybrid Cloud.

What needs improvement?

LastPass Business does not allow people to copy and save passwords from shared folders into a personal vault. There should be a feature that allows more users to be admins with access to the console.

LastPass Business should only save work-related passwords when logged into G Suite.

I have a concern because too many people use LastPass Business for personal password protection.

For how long have I used the solution?

I have used LastPass Business for the past eight years, even in my previous organization.

What do I think about the stability of the solution?

LastPass Business is relatively very stable. I have not experienced any downtime or lagging.

What do I think about the scalability of the solution?

LastPass Business is very scalable. It can accommodate both personal and business password management and can be used by any size of organization, whether small, medium, or large.

How are customer service and support?

LastPass Business's customer support is very proactive and helpful. I would rate LastPass Business's customer support a 9 out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Okta Identity Cloud.

LastPass Business is very user-friendly and secure, very easy to use, cost-effective, and the support has always been top-notch. The Okta Identity Cloud has very complex security features that take time to learn about. Its user interface was not intuitive, and the support time takes a lot of days, like two to three days to respond to a certain query. Those were the reasons we switched from Okta Identity Cloud to LastPass Business.

Which other solutions did I evaluate?

Before choosing LastPass Business, I evaluated OneLogin and Icecream Password Manager.

What other advice do I have?

According to my experience, the price for LastPass Business is affordable and cost-effective. The licensing is very pocket-friendly, making it an affordable tool even for smaller organizations.

Users complain less, especially due to increased security and no cyber threats. The central password makes it easy to manage all passwords. There are fewer calls for password resets, especially for the IT department, saving a lot of time and costs and minimizing disruption. This enables the IT department to focus on more strategic tasks.

LastPass Business is very user-friendly and secure, very easy to use, cost-effective, and the support has always been top-notch.

My user experience with LastPass Business has been great, earning a 9 out of 10 rating.

It has really been a game changer, especially due to simplifying and streamlining the process of logging into different apps, where we use one password to open all the business applications, saving a lot of time. We have little concern for employees changing their logins because it is secure. We have little to no worry about data breaches and other security issues because our security has dramatically increased due to LastPass Business's robust security features.

I purchased LastPass Business through the AWS Marketplace.

LastPass Business is a very comprehensive and easy-to-use password management solution that any business should adopt, especially if they want to secure their accounts and improve their security on their business applications and accounts.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Sean S.

Effortless Password Management with LastPass

  • February 24, 2026
  • Review provided by G2

What do you like best about the product?
I like that LastPass is easy to use and has a good browser extension. It's pretty secure, and using the browser extension provides convenience since I can log in to web pages easily. The setup for LastPass was pretty easy, too.
What do you dislike about the product?
The folder management, it's not very easy to figure out the hierarchy of the folders.
What problems is the product solving and how is that benefiting you?
I use LastPass to save many different passwords and have one place to store everything.


    Teddy Jakes

Secure password sharing has boosted team collaboration and protects multiple remote projects

  • February 23, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for LastPass Business is that I log into countless applications and gateways. LastPass Business makes it so much easier to manage what I log into and those that need to be shared with my team members. I was managing the passwords with my browser prior to LastPass Business. After a breach happened, we needed a solution. While it did take some time to get used to, the ability to share logins and manage users was completely worth the learning curve. I could not work without it. At this time, I love it.

A specific example where LastPass Business made my life easier is that we have been able to share our logins and collaborate on different projects, meeting our timelines and budget. We have been able to deliver a lot of projects to our clients. LastPass Business has enabled us to share our passwords securely. We are able to work remotely and have enhanced remote collaboration. The security of our data has immensely increased. Since we had a data breach, we decided to go for LastPass Business, and it has increased our security by a huge margin.

Regarding how my team uses LastPass Business day-to-day, when having to manage multiple users for one login, it is so easy to share without having to provide the password. The plugins are extremely beneficial as well.

How has it helped my organization?

LastPass Business has positively impacted my organization by being an ideal tool for our company. Since we had a data breach previously when using our previous tool, we have now had a total improved security since we started using LastPass Business. We have had peace of mind. It is secure and easy to use for all our staff. It is also easy to manage.

Since adopting LastPass Business, it has reduced the security breach by fifty percent. It has also saved us time since users do not have to keep resetting passwords by forty-five to fifty percent. Additionally, it has increased security, allowing complex passwords. It checks the dark web for compromised passwords and accounts.

What is most valuable?

The best features LastPass Business offers include managing the number of users that have access to a credential, the browser plugin, password management, multi-factor authentication, and security policies.

The feature that has had the biggest impact on my workflow is that LastPass Business works well as a password manager. It is so much better than having staff store passwords on paper. It can get things done quickly, especially through sharing of logins. We are able to collaborate on different projects or tasks easily.

LastPass Business allows me to save passwords and lock access via MFA. It also monitors the dark web for compromised accounts.

What needs improvement?

LastPass Business has been performing well overall. When a user loses their phone and forgets the password, they cannot be reset by an administrator. That is frustrating, and I would like the ability to silently pre-install.

The user interface of LastPass Business could be a little bit more user-friendly and intuitive, especially to be highly customizable.

I do not have additional improvements needed for LastPass Business beyond what I have mentioned.

For how long have I used the solution?

I have been using LastPass Business for the past five years.

What do I think about the stability of the solution?

LastPass Business is very stable.

What do I think about the scalability of the solution?

LastPass Business is very scalable. It can be used anywhere, everywhere.

How are customer service and support?

The customer support for LastPass Business has been very helpful and responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used OnePassword and Bitwarden.

The reason we switched from Bitwarden to LastPass Business is that we originally chose LastPass Business for business due to its ease of use, simplicity, and its capability. It can be used anywhere, everywhere.

How was the initial setup?

I purchased LastPass Business through the AWS Marketplace.

What was our ROI?

I have seen a return on investment, as it has decreased the risk of lost digital assets, decreased IT management time by forty to fifty percent, and increased our security to forty-five to fifty percent.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing has been that it is very cost-effective and an affordable tool.

Which other solutions did I evaluate?

Before choosing LastPass Business, I evaluated other options, including Bitwarden.

What other advice do I have?

My advice to others looking into using LastPass Business is that it is a great tool.

I would highly recommend LastPass Business because any place you need more than one password can benefit from it. It is better suited for deployments that use multiple online products.

LastPass Business is a great tool that we use to share sensitive passwords among our team members. It is very easy to use for both technical and non-technical users, very cost-effective, and very secure with robust security features such as MFA, SSO, and password management. It is a great tool and saves a lot of hassle. I would rate my overall experience with LastPass Business as an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?