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    Chirag Morajkar

Structured cloud storage has streamlined document collaboration and automated workflows

  • May 11, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Box is storing cloud content on its cloud and managing it as a collaborating platform so that I can store secure files and share through Box. I use it for document management and in my automations.

When I open Box day-to-day or week-to-week, I look for organizing the files first, as document sharing is my main focus on the Box platform.

The scope of my use of Box is mostly solo only; it is on my personal account.

What is most valuable?

The best features of Box for me include the structured file organizing, which is the most important part I found. Apart from that, secure sharing and integration with automation platforms, along with its smooth integration and usage in automations, is a very big plus for me. That is the reason I shifted from other platforms to Box.

Box has impacted my work by providing essential file structuring, which is the most important part of any cloud storing platform, and it stood out. What piqued my interest more is the use of Box and the smoother process in integrating it into my workflows, another major plus point that I considered when deciding which platform to choose.

Additionally, I recall that there are features in Box related to signing signatures that I did not use during my internship, although I would have if I had used Box for my current work. That is one feature I think I have not explored yet.

What needs improvement?

The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and using it as a cloud platform, I have not encountered any significant negative aspects. A few times, I might have faced performance issues, but I am uncertain whether that was due to the automation platform or Box itself. Overall, the only thing I could mention is that it can take a little time to understand how the integration works with Box; setup and figuring out what can and cannot be done might take some time, but other than that, I do not think anything else bothered me.

One thing I would want Box to introduce to improve the platform and make it stand out even more would be incorporating AI. For example, the only way to identify documents shared in Box currently is by their names, and if those names are not precise, I can get confused. If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability. AI is essential for making work easier, so that would be an excellent addition to the platform.

For how long have I used the solution?

I have been using Box since I used it last year, and I had used it many times for my previous internships.

Which solution did I use previously and why did I switch?

Before I landed on Box, I was storing files in Google Drive, but I moved from Google Drive to Box because I was building workflow automations during my last internship. While I was working there, I was fetching documents that I saved or creating new documents, and I faced limitations with Google Drive. Instead, I moved to Box where file storing was very structured, and the automation part was smoother, so I shifted to Box.

When evaluating options, I did not specifically go through many platforms to finalize on Box; the reason was simple. I just wanted to store documents and access them easily. Besides Google Drive, I was also using Microsoft's OneDrive, which is similar in storing documents on the cloud. However, for me, the automation was of higher priority or importance, and the only platform that stood out among the three was Box. So I moved to Box and used it in my automation workflow.

How was the initial setup?

When I first implemented Box, it took hardly half an hour or even less to get up and running, as I did not have to give much more time into setting up the platform.

What about the implementation team?

My team did not need any formal training on Box, as it was pretty intuitive to pick up, and it was just me using it to store files and then sharing them with others.

What other advice do I have?

On a scale of one to ten, I would rate Box a nine because I do not think there is anything to point out negatively for the platform. If I were to guide newcomers, I would advise them to go through the documentation first, as understanding the platform depends on that. The documentation for Box is superb, and if you understand it well, there should not be any issues that you will face. There may be minimal time consumed for integrating or understanding how Box can be integrated into the automation platform, but I do not think there is much of a learning curve needed for this type of platform. I rated this review a nine overall.


    Ahmed Rashad

Team collaboration has improved through shared access and real-time synchronization

  • November 17, 2025
  • Review provided by PeerSpot

What is our primary use case?

I use Box, Delphi, and IBM FileNet. I worked for a software company as a project manager, and this experience includes FileNet. I also used Delphi for programming work. I am familiar enough with Box to answer questions about it.

What is most valuable?

I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results.

I can assess the benefits of Box's file sharing. Box's integration with third-party apps is valuable, especially with Outlook.

Box has helped my team's productivity by being very helpful with team collaboration when we are sharing certain shared documents between us.

I mostly value Box's automation capabilities. They have helped optimize my business processes by saving time for sharing or sending files between the team. This gives us a shared workspace to work together on the same document or the same ideas.

Box's security features have helped my organization meet compliance needs.

What needs improvement?

I believe Box has a lot of features that put it in a good rank among the file-sharing apps. I would like to see features for online collaboration between team members in the future, to open and see who is accessing the document now and see my movements across the document or the file we are sharing together.

For how long have I used the solution?

I have been dealing with Box since 2013.

What do I think about the stability of the solution?

I did not use any metrics to evaluate Box's effect on my team's workflow efficiency.

Which solution did I use previously and why did I switch?

I left IBM totally, and I work in another technology stack now instead of IBM FileNet. I am not using anything in particular at the moment.

How was the initial setup?

Box is very easy to use and easy to implement. I did not need to refer to any support regarding any issue that appeared to me.

What's my experience with pricing, setup cost, and licensing?

I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.

Which other solutions did I evaluate?

Box is one of the top three file-sharing apps in the market. I have used Drive and OneDrive, but Box has many more features than both.

What other advice do I have?

I would like to see features for online collaboration between team members in the future, to open and see who is accessing the document now and see my movements across the document or the file we are sharing together.

I would generally recommend Box to others. I was a user of Box, a good user, and I was an appreciated user.

My review rating for Box is 9.5.


    LouisHeidensohn

Offers efficient file storage and retrieval with a great user interface

  • April 24, 2025
  • Review provided by PeerSpot

What is our primary use case?

I primarily used Box for storage. It was used for storing projects, organizing folders within projects, and maintaining a record of files.

What is most valuable?

Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint. It provided a very good foldering system, making it excellent for storage. The stability and latency were excellent, and there were no issues encountered, ensuring efficient file storage and retrieval.

What needs improvement?

Collaborative editing was challenging if multiple people were in a document at once. The installation procedure was tricky but manageable with provided guidance and steps.

For how long have I used the solution?

I used Box for about eighteen months.

What do I think about the stability of the solution?

Box was very stable and did not have any latency issues.

What do I think about the scalability of the solution?

Box is probably best suited for a fifty to one hundred person firm. I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.

How are customer service and support?

I never needed to use tech support from Box.

Which solution did I use previously and why did I switch?

In a previous job, I used SharePoint and found it clunky as a website compared to Box. I also used Box for backup.

How was the initial setup?

The installation procedure was a bit finicky, but we had guidance on how to complete it.

What about the implementation team?

Only one person wrote the instructions for installation that were emailed to us.

What was our ROI?

Box definitely saved time and served its purpose by providing efficient storage and retrieval of files.

What's my experience with pricing, setup cost, and licensing?

I was not involved in discussions about paying for Box, so I cannot provide specifics about pricing.

What other advice do I have?

I would rate Box eight out of ten. While I am not a full promoter, I am a high passive.


    Mahender Nirwan

Enables document management and access control, but the price must be reduced

  • August 15, 2024
  • Review provided by PeerSpot

What is our primary use case?

We have integrated Box into our platform. I use Box to store documents. Box has document management and e-signature features.

How has it helped my organization?

If we close a deal, the agreement will contain the details of what we will charge the customers. We can use Box to add an access control so that only those with access can view the commercial details. Others would not be able to see it. If I write a technical document about a new feature I want to create, I would not want it to get into the wrong hands. So I can provide controlled access to my team members using Box.

What is most valuable?

Box is a great product. We can provide controlled access to documents using the product. The features work fine. Box makes sense as an enterprise solution. The product has an in-built e-signature feature. If we want to sign a document, we can do it with the help of Box.

What needs improvement?

The price must be lowered.

What do I think about the stability of the solution?

I haven’t seen any issues with the product’s stability. It is very stable.

What do I think about the scalability of the solution?

The tool is scalable.

How was the initial setup?

The setup is very straightforward. The setup hardly takes 10 to 15 minutes. I use the cloud version of the tool.

What about the implementation team?

We can refer to the documentation to do the setup in-house.

What other advice do I have?

We use SharePoint for document management.

Overall, I rate the solution a seven or eight out of ten.


    reviewer2004534

Flexible in terms of security, safe to use and simple setup

  • May 15, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use Box to keep data that I need to share externally, such as presentations or documents.

What is most valuable?

It seems pretty safe to me, pretty good in terms of security. There's not a big difference between Box, Google Drive, or other similar services, but Box is probably pretty flexible in terms of security.

What needs improvement?

The increase in the capacity could be an improvement.

In future releases, there could be encryption, to have better security.

For how long have I used the solution?

I have been using it for ten years.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

I don't use a very large amount of space on Box. But I can suppose it is pretty good because if IBM uses it all over the company, the product must be scalable.

I use it personally. It is relevant to my company, but there is no company-wide use. When I was at IBM, there were thousands of people that used it.

Which solution did I use previously and why did I switch?

I was formerly an IBMer, and IBM chose Box as a repository for external communication. I continued using Box after leaving IBM.

How was the initial setup?

The setup of Box is very simple. It took just minutes because it is in the cloud.

What's my experience with pricing, setup cost, and licensing?

I use the free version. For me, for what I use Box for, the value is ten. It is perfect.

Which other solutions did I evaluate?

I tried some other options, starting from other clouds, even Microsoft. But at the end of the day, even if Microsoft could be more integrated with Office, Box is very simple and effective, so I prefer Box.

What other advice do I have?

Overall, I would rate the solution a nine out of ten.


    reviewer2386662

You can assign multiple tasks to different people on the same document, which works seamlessly

  • April 04, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the solution to store and share our documents with people within and outside the organization.

How has it helped my organization?

We use Box as our file management system. We have numerous clients outside our organization with whom we regularly share documents. Box is appealing due to its user-friendly interface, reminiscent of the file structure on our Windows machines. Box is suitable for external collaboration.

What is most valuable?

The sharing feature, with its various permission settings, such as viewing or uploading, is convenient and helpful.

Box can assign tasks and collaborate. It's very efficient. It is better than SharePoint in this aspect. You can assign multiple tasks to different people on the same document, which works seamlessly.

What needs improvement?

One drawback is its permissions system, which has caused issues prompting our transition to SharePoint. The reporting functionality could be improved; currently, they utilize Excel for reporting purposes.

Making API calls is challenging because API calls are necessary when moving data from Box to SharePoint. Payment is required beyond a certain threshold of API calls per user, which has been quite difficult.

The support could be enhanced during the transition from Box to SharePoint. Box's pricing model is based on the number of API calls, with a cap applicable to all enterprises. This limitation has been an issue.

There could be better reporting systems. For example, if something gets deleted, I need to go to the user activity to check who did it. Having a more efficient way to retrieve reports would be beneficial.

For how long have I used the solution?

I have been using Box for the past two years.

What do I think about the stability of the solution?

I rate the solution’s stability a six out of ten.

How are customer service and support?

Box's support provides delayed responses. There is an issue with the support system. When you create a ticket, sometimes it feels like you're answering the same questions repeatedly, even though the information is already in their system. This is frustrating, especially when resolving important matters like increasing API call limits.

Which solution did I use previously and why did I switch?

I've been working with SharePoint for a very long time.

How was the initial setup?

The initial setup is decent.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive when it comes to API calls.

What other advice do I have?

Sometimes people get confused. They asked a couple of users who would want to retrieve a file's older version because whatever they worked on, they lost it, and then their version control is handy. You have to ensure it's safe or that part of it complies. It is pre-approved, especially with clinical trial companies. Box has matched all those parameters. We use multifactor authentication to authenticate. We use a tool called Ping, which integrates smoothly with Box. In terms of authentication and security, Box is pretty sensitive.

Box is pretty good. We use DocuSign quite often, and it integrates well with DocuSign. Calling those APIs and getting different reports out of the Box are very limited. The market is under the control of Microsoft. So, when it comes to Microsoft products, Box has the best integration. It's pretty decent, except for the permissions issue, which means that if a user has permission at the top-level folder, they would have permission at the lower folders.

We are switching from Box to SharePoint. Box has some issues with permissions that we don't see in SharePoint. Certain things about Box and SharePoint are perfect. It depends on what your organization needs. SharePoint comes along with the Office 365 package.

Box is a content management tool. Any company looking for a content management tool and who does not have things in place, like all of them are moving to the cloud. Box gives good competition to SharePoint. We need to store content, organize content, and share it externally and internally.
It depends on the company's requirements and the features they're looking for.

Overall, I rate the solution a six out of ten.


    Parthasarathy Chellapillai

Used for data storage and data collaboration, but its data security could be improved

  • January 26, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for data storage and data collaboration. I use the solution to collaborate the documents and files with the team. Box is a kind of repository where I can share things across the organization.

What is most valuable?

The solution is used for data storage and any kind of visualization. Your data is secured with Box because the access is restricted.

What needs improvement?

The solution does not have the feature to retrieve deleted data. The solution's data security should be improved. While outsiders cannot access it, people within the organization can access the data using other tools.

For how long have I used the solution?

I have been using Box for the last six to seven years.

What do I think about the stability of the solution?

I rate the solution a six out of ten for stability.

How was the initial setup?

The solution’s initial setup is straightforward.

What other advice do I have?

If I have restricted access within an organization by keeping the data in Box, there are other applications through which I can barge into the data. If anyone wants to keep a file restricted to four people, I can access it because it's available in the cloud. I can directly access the file and pull in the data by entering the file's name.

Someone from outside the organization can't access it. However, someone from within the organization who is not supposed to access the data can access it, provided it is in Box.

Box is almost like a folder structure outside your system. The solution uses the cloud, and you don't need any separate storage in your system. Even if your system crashes down, the data will be saved.

Overall, I rate the solution a six out of ten.


    Yatish Tiwari

Seamless and secure cloud-based content management with notable advantages such as efficient file sharing and customizable access controls

  • December 07, 2023
  • Review provided by PeerSpot

What is our primary use case?

We utilize Savient to oversee our Box accounts, along with the associated files, folders, and Box groups. This platform serves as our central hub for storing and organizing files. Additionally, we leverage Box for seamless sharing of files with our customers, catering to these specific use cases.

How has it helped my organization?

There is a distinct advantage since I no longer have to transfer files via email between my company and the customer's company. This mitigates concerns related to email spoofing and DLP issues. By sharing within the customer environment, there is a sense of comfort and security, as data remains within their network.

What is most valuable?

The system's performance is impressive, and file sharing is notably straightforward. Accessing Box files through desktop applications enhances ease of editing and overall management. Additionally, there's effective control over file sharing, allowing users to decide whether others can edit or only view the files.

What needs improvement?

I find their API to be quite complex and it could be more straightforward. Additionally, the user interface complexity arises, particularly when creating users or managing ownership assignments. Simplifying this interface could enhance user experience.

For how long have I used the solution?

I have been using for the last six months.

What do I think about the stability of the solution?

Stability is solid, and I would give it a rating of eight out of ten.

What do I think about the scalability of the solution?

In our production environment, we manage twenty-one million files, and based on my assessment, scalability appears to be excellent.

Which solution did I use previously and why did I switch?

Within my organization and in customer environments, Microsoft Teams is the standard communication platform we commonly employ.

What about the implementation team?

No technical team is required for deployment since it's a cloud-based environment.

What other advice do I have?

Overall, I would rate it eight out of ten.


    PhilipGlencross

A stable and inexpensive solution that can be used to share files with external clients securely

  • July 17, 2023
  • Review provided by PeerSpot

What is our primary use case?

Box is a very secure means to share files with external clients.

How has it helped my organization?

Box has improved our collaboration with our clients. We do not necessarily have to give them frequent updates because they can find it themselves.

What is most valuable?

The most valuable feature of Box is security.

What needs improvement?

Working on documents in real-time is sometimes faulty and could be improved.

I would like to see Box integrate with more apps.

For how long have I used the solution?

I have been using Box for seven years.

What do I think about the stability of the solution?

I rate Box ten out of ten for stability.

What do I think about the scalability of the solution?

I rate Box ten out of ten for scalability.

How was the initial setup?

Box's initial setup was straightforward.

What was our ROI?

We have seen a return on investment with Box.

What's my experience with pricing, setup cost, and licensing?

Box's pricing is excellent.

What other advice do I have?

Box is an online cloud platform, and I am using its latest version.

The solution is on par with ShareFile and inexpensive.

Overall, I rate Box ten out of ten.


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