EJBCA Enterprise Cloud - 24x7 Support
Keyfactor, Inc.Reviews from AWS customer
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Consistently Reliable and Flexible PKI Platform
What do you like best about the product?
"What I like best about Keyfactor EJBCA is its reliability and flexibility. It fully meets our security and compliance requirements, and over the years it has consistently proven to be a stable and dependable solution. In addition, the support team has always provided prompt and precise feedback whenever needed."
What do you dislike about the product?
"Overall, there is not much to dislike about Keyfactor EJBCA. The documentation could be even more comprehensive in some advanced areas, but the support team has always been very responsive and helpful in clarifying any doubts."
What problems is the product solving and how is that benefiting you?
Keyfactor EJBCA is helping us manage our public key infrastructure reliably and securely. It ensures compliance with our security requirements, simplifies certificate management, and gives us the confidence that our systems are protected.
Easy to deploy, supports multiple protocols and integrations
What do you like best about the product?
Deployment of the hardware and software appliances process is straight forward, same with the regular update process.
Deployment of trust chain process is easy enough.
REST APIs are available, integration with Microsoft world is possible.
It seems ACME, EST, CMP protocols are available as well, however we have not tested them yet.
Deployment of trust chain process is easy enough.
REST APIs are available, integration with Microsoft world is possible.
It seems ACME, EST, CMP protocols are available as well, however we have not tested them yet.
What do you dislike about the product?
Replacement of hardware seems to happen more often than desired, i would expect to keep a hardware until its end of life however we are forced now after less than 2 years after purchasing the appliances, to migrate to different hardware.
It was a bit difficult to comprehend the concepts of Certificate and End Entity profiles and why they are split into two separate configuration.
OCSP configuration is cumbersome, OCSP signer certificates are not being renewed automatically.
Trainings and troubleshooting information is not much available.
Reporting could be improved, it only allows 500 certificates to be listed.
Does not allow permissions to be configured on profiles.
It was a bit difficult to comprehend the concepts of Certificate and End Entity profiles and why they are split into two separate configuration.
OCSP configuration is cumbersome, OCSP signer certificates are not being renewed automatically.
Trainings and troubleshooting information is not much available.
Reporting could be improved, it only allows 500 certificates to be listed.
Does not allow permissions to be configured on profiles.
What problems is the product solving and how is that benefiting you?
We need a PKI that is supported and that can be integrated with our existing infrastructure to enable certificate deployment
Need help with your messy certificate environment? Just replace it with keyfactor
What do you like best about the product?
Being able to kill off our onprem CAs and use your hosted solution takes a huge load off of our team. As a member of the security team I love that it's one less thing we have to worry about. Also, the ease of deploying and replacing certificates ensures we're never in a spot where a cert is going to expire and nobody knows where to go or what to do. A true lifesaver.
What do you dislike about the product?
Honestly nothing, it truly hits all of the marks. Maybe have better docs? They are already pretty good though 😂
What problems is the product solving and how is that benefiting you?
Replacement of our onprem CA, and automating the replacement of certificates. Huge time savings, security improvements, and less accidental downtime caused by cert issues.
Unparalleled comprehensive PKI solution with complicated UI
What do you like best about the product?
The rich set of features which can handle many use cases.
Support of many standard PKI protocols like CMP, EST, SCEP, OCSP, ACME, etc. which allow integration with other solutions.
Customer support is working well and most of tickets were solved with satisfaction.
SaaS solution works without major outages for more than a year.
Support of many standard PKI protocols like CMP, EST, SCEP, OCSP, ACME, etc. which allow integration with other solutions.
Customer support is working well and most of tickets were solved with satisfaction.
SaaS solution works without major outages for more than a year.
What do you dislike about the product?
It has very complex UI with user-unfriendly and inconsistent components. Software lacks good UX assessment. On the other side it provides many useful configuration options which increases a complexity as a side effect.
What problems is the product solving and how is that benefiting you?
It provides set of features which can cover automated certificate distribution to IoT (embedded) devices in large scale. Especially useful for that case are standard enrollment protocols and support of vendor certificates.
6 years EJBCA
What do you like best about the product?
EJBCA is a robust and secure Public Key Infrastructure (PKI) solution, especially when deployed as Keyfactor hardware appliance. EJBCA supports a wide range of protocols and is compliant to common standards.
What do you dislike about the product?
The documentation lacks sometimes clarity and. depth
What problems is the product solving and how is that benefiting you?
EJBCA ensures the security of communication and transactions.
EJBCA is great software and it does what it is suppose to do very well
What do you like best about the product?
It is a comprehensive and easy-to-use tool that has all the necessary features for managing a PKI hierarchy.
What do you dislike about the product?
The new EJBCA UI could have been better. I miss the old left panel quite a lot.
What problems is the product solving and how is that benefiting you?
It is maninly helps you to create and manage PKI hierarchy.
Awesome product
What do you like best about the product?
Easy to use, deploy, and administer, with tons of features.
What do you dislike about the product?
I think it would really be great if the current training could be extended to a more practical one
What problems is the product solving and how is that benefiting you?
PKI infrastructure deployment
Suits for eID and trust service providers perfectly
What do you like best about the product?
We like the eIDAS and ETSI standards compatibility support.
It is mature open source stack - well established CA engine with strong community and commercial backing (through Keyfactor).
Multi-tenant and role-ased access, API coverage (REST)
It is mature open source stack - well established CA engine with strong community and commercial backing (through Keyfactor).
Multi-tenant and role-ased access, API coverage (REST)
What do you dislike about the product?
Some doumentation gaps for edge/custom scenarious can be noticed. Limited built-in monitoring: out-of-the-box monitoring for ETSI-aligned audit events, certificate statistics, and compliance reporting is limited.
What problems is the product solving and how is that benefiting you?
Fundamental backbone of Trust Service provider, for offering Timestamping service (SignServer) and issuing qualified certificates (EJBCA) for critical infrastructure, what must meet highest eIDAS standards in Europe.
Efficient Certificate Management with Keyfactor EJBCA SaaS: Balancing Ease and Robust Features
What do you like best about the product?
Keyfactor EJBCA SaaS excels in ease of use and implementation, making the process of certificate signing straightforward and efficient within our organisation. The platform offers a robust set of features that cater to various certificate management needs, and its integration capabilities are seamless, which is particularly beneficial for maintaining smooth operations across different systems. Additionally, the customer support has been responsive and helpful, ensuring that any issues are promptly addressed.
What do you dislike about the product?
Despite its strengths, there are a few areas where Keyfactor EJBCA could improve. Occasionally, the number of features can be overwhelming, especially for users who are new to the platform, potentially impacting ease of use. While customer support is generally good, there are times when more specialised assistance might be needed for complex issues. These aspects could benefit from refinement to enhance the overall user experience.
What problems is the product solving and how is that benefiting you?
Keyfactor EJBCA® is solving several key problems related to certificate management and security within our organisation. Primarily, it addresses the need for efficient and secure Public Key Infrastructure (PKI) management. By automating and streamlining the process of certificate issuance, renewal, and revocation, it significantly reduces the risk of expired certificates and enhances overall security posture.
The benefits of using Keyfactor EJBCA® include:
1. Improved Security: It ensures that digital certificates are managed securely, reducing vulnerabilities associated with outdated or improperly managed certificates.
2. Operational Efficiency: Automating certificate processes using REST APIs saves time and resources, allowing IT teams to focus on other critical tasks.
3. Compliance: It helps maintain compliance with industry standards and regulations by providing reliable certificate management and audit capabilities.
4. Scalability: The platform can easily accommodate growing certificate needs as the organisation expands, without compromising performance or security.
Overall, Keyfactor EJBCA is enhancing our ability to manage certificates effectively, which in turn supports our security and operational goals.
The benefits of using Keyfactor EJBCA® include:
1. Improved Security: It ensures that digital certificates are managed securely, reducing vulnerabilities associated with outdated or improperly managed certificates.
2. Operational Efficiency: Automating certificate processes using REST APIs saves time and resources, allowing IT teams to focus on other critical tasks.
3. Compliance: It helps maintain compliance with industry standards and regulations by providing reliable certificate management and audit capabilities.
4. Scalability: The platform can easily accommodate growing certificate needs as the organisation expands, without compromising performance or security.
Overall, Keyfactor EJBCA is enhancing our ability to manage certificates effectively, which in turn supports our security and operational goals.
Wonderful product to go with for IOT related use cases
What do you like best about the product?
Perfect for multi-tenant related use cases. Easy to use and scale when it comes to IOT identities.
What do you dislike about the product?
None from technology side. Once setup, it keeps on working for years.
What problems is the product solving and how is that benefiting you?
Currently keyfactor is injecting millions of birth certificates in our IOT end points every month. Plus, we are using this to host our SAAS environment for multiple customers. Keyfactor provides us an isolation to host multiple SUB-CA's for various customers on a same instance which is really marvelous when it comes to a multi tenancy.
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