Scytale AI GRC Platform

What do you like best about the product?

Caitlin Brown has been a great support throughout, always willing to assist, provide guidance, and go the extra mile when needed. Her kindness, patience, and willingness to help have made a real difference, and I truly appreciate all the support she has given.

What do you dislike about the product?

The system feels very technical, and it could be made more user-friendly and easier to navigate.

What problems is the product solving and how is that benefiting you?

Pulling evidence together, gentle reminders, consistent encouragement, tracking outstanding items, managing the back-and-forth. Has been a real challenge. Having a central place for that, managed by someone who knows the platform well, has taken a lot of the chaos out of what used to be a stressful yearly exercise.

What do you like best about the product?

Dian Strydom has been a great support throughout, always willing to assist, provide guidance, and go the extra mile when needed. His kindness, patience, and willingness to help have made a real difference, and I truly appreciate all the support he has given.

What do you dislike about the product?

It is mostly technical. One example is policies changing versions without any edits being made, which is not very convenient.

What problems is the product solving and how is that benefiting you?

Scytale helps us streamline and manage our SOC 2 Type II and ISO 27001 compliance processes. It reduces the amount of manual work involved in collecting and organising evidence, tracking policies and controls, and preparing for audits. Having everything in one place also makes it easier to monitor our compliance status and identify any outstanding items. Overall, it saves us time, provides better visibility into our compliance activities, and makes the audit process more structured and manageable.

However, the Scytale tool alone would not make such a significant difference without the support of Dian Strydom. Dian has been an incredible support throughout the process, providing guidance, answering questions, and helping us navigate the platform and compliance requirements. His knowledge, responsiveness, and willingness to go the extra mile have made a huge difference and have been a key part of our success with Scytale.

What do you like best about the product?

The support and hand-holding throughout the process, with clear explanations and understanding of how startups work

What do you dislike about the product?

Not much, the platform has some small tweaks that could be improved (mainly the people and inventory management stuff)

What problems is the product solving and how is that benefiting you?

Both the process as well as a lot of the terms are not native to us, and Scytale helps both translate, understand and mitigate all of them without us having to spend previous time on learning the process and terms

What do you like best about the product?

I like Scytale's evidence collection system, which helps to significantly reduce the manual workload involved. I'm particularly appreciative of their CISO As-a-Service, with Kyle Morris being a standout feature in my experience. Also, the cyber security awareness yearly training is very valuable.

What do you dislike about the product?

I think Scytale could improve by extending their evidence collection to cover all of our systems, as we still do some manual work. It would also be beneficial if they added more integrations or supported API access, which would really help in streamlining the evidence collection process.

What problems is the product solving and how is that benefiting you?

Scytale reduces manual evidence collection, ensuring more systems are covered. It's also great for cybersecurity awareness training.

What do you like best about the product?

I find Scytale well organized, which makes it very easy to track progress. The account manager helps considerably with review and preparation. I also appreciate the built-in policies, as they ensure that nothing is missed and make it simple to adapt and integrate templates to meet our needs. Additionally, Scytale's integration with tools like GitHub and Azure helps in tracking everything automatically, and the initial setup was pretty easy.

What do you dislike about the product?

nothing

What problems is the product solving and how is that benefiting you?

Scytale helps us organize and track SOC 2 audits by getting controls ready, reviewing and collecting data, and using built-in policies to avoid missing information.

What do you like best about the product?

I like the automatic evidence gathering and the provision of evidence for a few controls that Scytale offers. The daily sync and the feature where one integration connects to multiple controls are especially useful. The process becomes more efficient, and the weekly meetings provided by Scytale are very beneficial in navigating SOC-2 compliance. I would like to specially thank Liya Sarfudin for helping our team throughout the process and ensuring everything is inlined with our timelines. Weekly meetings with her were very useful to prioritize and plan the week ahead.

What do you dislike about the product?

The AI model for checking evidence could use some improvement. It would be great if they could also provide controls tailored for small startups that don't use big cloud providers like AWS or GCP but instead rely on third-party cloud platforms or PaaS software. Initially, it was a bit difficult to understand different aspects of the Scytale platform, but it got easier as I got the hang of it.

What problems is the product solving and how is that benefiting you?

Scytale helps navigate SOC-2 compliance with automatic evidence gathering and useful weekly GRC meetings. The daily syncs and integration connecting to multiple controls are especially effective.

What do you like best about the product?

I really appreciated our contact person Edden Kaplan at Scytale. She was very professional and always quick to respond, asking for any updates and sharing details on how to get our evidence as quickly as possible. This level of support was very helpful.

What do you dislike about the product?

Sometimes when I clicked into the platform, it was a little bit too deep. Navigating through all of it was a bit difficult since there are a lot of different subcategories and different ways to get to one specific thing. It was sometimes a little bit confusing, but, then I asked our contact person, and she sent us the direct link to it.

What problems is the product solving and how is that benefiting you?

Scytale provides an overview of our evidence requirements for ISO certification, helps us track employee training, policies, and facilitates communication by linking colleagues for questions.

What do you like best about the product?

The platform makes ISO 27001 evidence collection and control tracking seamless, eliminating manual spreadsheets. But the absolute highlight is the consulting support, Eddent was responsive, knowledgeable, and guided us through every step to ensure a smooth, stress-free audit.

What do you dislike about the product?

Nothing major that blocked our audit. Occasionally, integrations can take a little time to sync, and some complex controls could use slightly clearer implementation examples out of the box. That said, any minor friction was quickly cleared up with support.

What problems is the product solving and how is that benefiting you?

It eliminates the chaotic, manual scramble of audit prep by centralizing ISO 27001 control tracking and automating evidence collection directly from our cloud stack. This saves our small team dozens of hours of repetitive work, keeps our documentation audit-ready year-round, and gave us the expert guidance needed to pass certification smoothly and on time.

What do you like best about the product?

The expert-support that helps you before and during the certification.

What do you dislike about the product?

The integrations are OK, but they’re very focused on American SaaS companies.

What problems is the product solving and how is that benefiting you?

The platform helped our company, 21 Analytics, achieve ISO 27001 compliance by simplifying the process of collecting evidence.

What do you like best about the product?

Simple and easy UI, well organized and provides clear explanations of controls

What do you dislike about the product?

Some of the audit features could be simplified

What problems is the product solving and how is that benefiting you?

Scytale allows us to easily manage our SOC II process and keep us up to date with our progress.