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Upstream Platform

Upstream Security Ltd.

Reviews from AWS customer

1 AWS reviews
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    Puneet_Kumar

Securing connected truck devices has reduced cyber attacks and still needs file transfer support

  • December 29, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Upstream Security is securing the connected devices in our fleet of transportation trucks throughout the US.

We have devices placed in these trucks connected through Bluetooth, but we were concerned about potential attacks on the terminals. Upstream Security has enabled us to secure the channel through various protocols and utilize communication via HTTPS, allowing us to secure our operations using different layers of the Upstream Security application.

This use case has proven to be successful and aligns well with the features we are satisfied with.

What is most valuable?

Upstream Security's best features include having all the upgraded versions to protect us from the cyber attacks occurring in our environment, which provides a prominent defense against these threats.

Upstream Security has positively impacted my organization as manual intervention has been reduced by 60% of the time, saving us considerable resources. The guardrails provided by Upstream Security are essential and have protected us from external cyber attacks, resulting in an overall 30% reduction in cyber attacks that occurred in our network systems and connected devices from previous years to the current implementation.

What needs improvement?

I believe Upstream Security should expand its current implementation to cover not only the connected devices but also consider scenarios where GPS is active, providing protection against external security threats that may arise.

The current user interface is excellent and the support is commendable. However, whenever a new feature enters alpha testing, it should be opened before prototyping and go through beta testing. When features are rolled out to full-fledged users, training materials, user manuals, or guides should be provided so that end users have a clear understanding.

I rate Upstream Security a seven out of ten because I suggest an improvement regarding the connected devices. When dealing with Bluetooth, GPS services, and overall security layers, the solution should also assist in transferring files. Currently, all communication happens over HTTPS, but I recommend that the FTP protocol should also be considered to facilitate easier sharing of media files within the connected devices.

For how long have I used the solution?

I have been using Upstream Security for more than three years.

What do I think about the stability of the solution?

With the current beta version, Upstream Security is stable enough.

What do I think about the scalability of the solution?

In terms of scalability, different cloud service providers have partnerships with Upstream Security. While it should expand beyond that, Upstream Security demonstrates good scalability, whether horizontal or vertical, happening effectively within a very short time.

How are customer service and support?

Customer support has been responsive, and I have received good responses in a timely manner whenever we require services.

How would you rate customer service and support?

Positive

How was the initial setup?

Upstream Security is deployed in our organization using a private cloud hosted over AWS.

The cloud provider we use for our private cloud is Amazon AWS.

We have the services hosted for the overall applications along with Upstream Security through the AWS Marketplace.

What was our ROI?

I have seen a return on investment with an overall reduction in resources, including a 60% time savings and a 30% reduction in cyber attacks compared to previous periods.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing has been excellent. The pricing is fair, the overall licensing is very comfortable, and there are no issues. I believe the overall experience has been positive.

Which other solutions did I evaluate?

Before choosing Upstream Security, we had a reference from one of our colleagues who worked in similar systems, which led us to choose it without evaluating other options available in the market.

What other advice do I have?

For others looking into using Upstream Security, my advice is that when considering security for connected devices, whether Upstream Security or any other solution, they should discuss the latest cyber attacks and any malware incidents, ensuring these are included in the solutioning approach before deciding on a product to purchase. I rate Upstream Security a seven out of ten overall.

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