Vendr

My main use case for Vendr is vendor management, and I'll share how we came to use Vendr because vendor management in our organization was becoming difficult to track. We lacked the sophistication to fully understand what terms we could request from our vendors, including clauses preventing auto-renewal. Vendr helped us establish a protocol of requests we now make for every vendor transaction. Vendr provides a workflow where we can track the negotiation process, store security and legal documentation including contracts, and track renewal dates. Previously, we occasionally had vendors with auto-renew clauses that would renew without our knowledge until after the fact. Because of Vendr's recommendations, we no longer accept contracts with auto-renew, and since Vendr is tracking and reminding us about renewal dates, we never miss the opportunity to negotiate contracts. Additionally, we have been able to take advantage of vendor dollars for some purchases, allowing a rebate of some of the money initially paid for the services.

Vendr has changed our contract negotiation process by providing a platform to track and store all information, especially when keeping track of vendors and their renewal dates, as renewals were becoming difficult to manage. The Vendr representative helped us navigate the procurement process and request all due diligence and other documentation for security and legal reviews. They store the contracts and track when vendors will renew. They also helped us define what we want from vendors and refined the internal workflow used to track the process.

Their support throughout the sales process was excellent for my main use case with Vendr. They genuinely want to understand what contract terms are important to us, not just price, and can use all the levers to get the contract to reflect not just the best price, but also the most favorable terms tailored to our needs.

Vendr has impacted my organization positively by keeping us aware of all upcoming renewals and having everything in one place, and they also assist with streamlining processes to check all of the boxes before we sign a contract. When they successfully secure a discount on contract negotiation, that is also a benefit. Ultimately, the real advantage to Vendr is using their platform as a source of truth and a tracker.

We made an average savings of 20% and also saved substantial money, approximately 80,000 per year.

Vendr helped us achieve approximately 20% savings by providing SaaS pricing benchmarks and supporting negotiations with software vendors, with the biggest difference coming during contract renewals when we could compare vendor quotes with market pricing and identify opportunities to negotiate lower rates.

The best features Vendr offers are variable insights into SaaS pricing and streamlined procurement processes, which have significantly saved time and reduced stress in my organization. I also appreciate that it has a very intuitive, user-friendly UI, which is very easy to customize and navigate, especially for new users, reducing the learning curve.

The variable insights into SaaS pricing have helped our team make better purchasing decisions by providing pricing insights, benchmarking vendor quotes, and identifying opportunities to negotiate better deals. For example, when renewing a software subscription, we can compare the quoted price against available market benchmarks and negotiate more favorable terms, helping control software spending. I also appreciate the user interface because it's very straightforward and has clear dashboards, easy navigation, and straightforward presentation of pricing data.

A feature worth highlighting in Vendr is its SaaS pricing intelligence and negotiation support, which helped my team benchmark vendor quotes, identify potential savings, and make more informed renewal decisions. I also appreciate having better visibility into software spending across vendors.

Vendr has a very solid approach to governance and security, particularly in managing our sensitive vendor contracts, pricing information, and procurement data. I also value the access controls and centralized data management because they help limit access to unauthorized users and improve visibility into purchasing decisions.

Vendr's AI capabilities are useful, especially for analyzing SaaS pricing, identifying potential savings, and supporting vendor negotiations, and I would rate the accuracy and reliability as good, provided the recommendations are based on current pricing data and verified contract information.

Vendr could be improved if they offered deeper integrations with procurement, finance, and contract management tools, which would be very helpful.

I would like Vendr to integrate more seamlessly with tools like NetSuite and Slack, as NetSuite integration would help us synchronize vendor costs and budgets with financial records, and Slack notifications would make it easier to track renewal deadlines and get approval updates without switching between platforms. One potential challenge with limited integration has been manually transferring procurement data between systems, creating duplicate work and increasing the risk of errors.

I would like Vendr to improve its reporting and analytics by providing more customizable dashboards, real-time SaaS spending insights, and clear comparisons of vendor pricing.

I have been using Vendr for the past five years, even during my former employment.

Vendr has been a very stable platform for managing vendor contracts, renewals, and negotiations.

Vendr has good scalability for my organization, especially when managing a growing number of SaaS vendors, contracts, and renewals.

My experience with Vendr's customer support is that it was very helpful, especially during the early stages of learning how to use this platform, as they provided guidance and were very proactive throughout.

I would rate the customer support 9 out of 10.

Before Vendr, we relied on spreadsheets to manage SaaS purchasing, track contracts, and handle procurement. These tools were useful, but pricing comparison and vendor negotiation often required more manual effort. We chose Vendr for its SaaS pricing benchmarks, specialized negotiation support, and centralized renewal management that helped us identify better pricing opportunities and make procurement decisions more efficiently than our previous platform.

Deploying Vendr in my environment is surprisingly relatively easy because it is a cloud-based procurement platform and does not require extensive infrastructure setup.

My experience with the configuration process for Vendr is smooth and straightforward, with setting up user access, organizing vendor information, and aligning procurement workflows being manageable.

Vendr has delivered a very positive investment through SaaS contract savings and improved procurement efficiency, enabling us to save money through better negotiated rates and reducing unnecessary software spending, and we have also saved time with less effort spent on researching prices, negotiating contracts, and managing renewals, ultimately increasing productivity through the existing procurement team which handles purchasing activities more efficiently without necessarily adding staff.

Vendr's metering and billing experience is generally straightforward because the platform focuses on SaaS procurement and contract management rather than usage-based cloud billing, and I appreciate the visibility into software contract costs, renewal dates, and potential savings, which helps with budgeting and spending oversight.

Pricing and setup costs for Vendr are reasonable considering its potential to reduce SaaS spending through vendor negotiation and pricing benchmarks.

We looked at tools like Tori and Zylo before choosing Vendr.

I would rate Vendr 5 out of 5 because it has been an excellent platform.

I choose 5 out of 5 for Vendr because it provides valuable SaaS pricing benchmarks, supports vendor negotiation, and helps reduce software spending, with its procurement workflows being very useful. Despite needing improvements on integrations and customizable reporting, these enhancements would make it even easier to integrate.

I use AWS as my cloud provider.

Vendr integrates with our AWS environment mainly through broader procurement and financial workflows rather than extensive direct AWS service integrations, helping us manage SaaS purchasing and contract renewals, while AWS provides our cloud infrastructure.

Procurement process with Vendr is relatively easy and well organized, as the platform helps streamline vendor negotiation, compare SaaS pricing benchmarks, and manage contract renewals.

I recommend Vendr to organizations that manage multiple SaaS subscriptions and want to improve their procurement strategy, but it is also important to evaluate its integration with existing finance and procurement tools to avoid unnecessary manual work.

Amazon Web Services (AWS)

What do you like best about the product?

It's nice to have Vendr available when we're trying to negotiate contract renewals for various softwares, and their team is responsive and friendly. I also like the layout of their platform and seeing all of our different MSAs in one space. The insight into trends/costs based on what other users are seeing is helpful.

What do you dislike about the product?

There are often technical issues when trying to log into their homepage, leading us to frequently reach out to support for help accessing Vendr. Additionally, I have occasionally found myself more successful at negotiating discounted renewal rates without their team, which feels like it defeats the whole purpose.

What problems is the product solving and how is that benefiting you?

Vendr keeps us aware of all upcoming renewals and has everything in one place. They also assist with streamlining processes to make sure all of the boxes have been checked before we sign a contract. When they successfully get us discounts on contract negotiations, that is also a benefit. Ultimately, though, the real pro to Vendr is using their platform as a source of truth and tracker.

What do you like best about the product?

simplifies and automates the software procurement and renewal process, saving time and reducing administrative burden

What do you dislike about the product?

Vendr’s automated procurement process might not be customizable enough for companies with unique or complex requirements.

What problems is the product solving and how is that benefiting you?

Software procurement involves lengthy negotiations, contract reviews, and back-and-forth with vendors. Vendr simplifies and automates this process, saving time and effort for our procurement and finance teams.

What do you like best about the product?

The worst part about negotiating contracts with SaaS vendors is not knowing their pricing. Having a good idea about what the range of prices that they typically charge customers is a huge advantage. Hats off to Vendr for giving their customers this information in as much detail as possible. To top it off, Vendr does the negotiating for you. It saves time and money.

The other advantage of Vendr is their organization of all Vendors in one location. From renewals to licensing details, they put all the information at your fingertips. No more spreadsheets or disorganized WIKI pages. The time savings is well worth the cost.

Their support throughout the sales process is excellent. They really want to understand what contract terms are important to you, not just price. They can use all the levers to get the contract to reflect not just the best price, but also the most favorable terms tailored to your needs.

What do you dislike about the product?

It seems like some SaaS company salespeople are ignorant about Vendr. They don't know how to interact with them because they don't fit the mold of "partners", which are known entities in the sales process. Educating SaaS salespeople about Vendr's role is the only small disadvantage. It can slow down the sales cycle a bit.

What problems is the product solving and how is that benefiting you?

Managing vendors, renewals, and contract negotiations

What do you like best about the product?

Keeping track of vendors and when they renew was becoming hard to manage. Vendr gives us a platform to track and store all this information, The Vendr rep helps us get through the procurement process and requests all due diligence and other documentation for security and legal reviews. They then store the contracts and track when the vendor will renew. They also helped us define what we want from vendors and to refine the internal workflow used to help track the process.

What do you dislike about the product?

Although Vendr overall does a nice job helping us negotiate, tracking documentation, and recommending procurement standards, I still need to track what is going on and clearly state what I want with each contract. This may also include getting involved with the negotiation to help push the vendor pricing down a little more. Vendr helped us develop a procurement process and gave us a tool to manage it but this development was tedious.

What problems is the product solving and how is that benefiting you?

Vendor management was getting hard to track. We lacked the sophistication to fully understand what terms we could request from our vendors including no auto renew. Vendr helped us to establish a protocol of requests we make now for every vendor transaction. Vendr provides a workflow where we can track the negotiation process, store the security and legal documentation, including contracts, and to track renewal dates. Occasionally we used to have a vendor with an auto renew clause that would renew without our knowledge until after the fact. Because of Vendr's recommendations, we no longer accept contracts with auto renew and because Vendr is tracking and reminding us about renewal dates, we never miss the opportunity to renegotiate contracts. In addition we have been able to take advantage of Vendr dollars for some purchases. This allows a rebate of some of the money initially paid for the services.

What do you like best about the product?

I enjoy the contract management, supplier connections to contracts, and the ability to customize fields in the platform
The data provided by the vendr negotiating teams is very insightful
Using workflows has allowed my team to standardize a P2p flow for my organization

What do you dislike about the product?

In my particular case, the vendr negotiating team did not deliver $ savings as I had hoped, but there were many difficulties on my organization's side that contributed to this
The user interface has small gaps or features that can be expanded on, the product team at vendr is constantly working on this via user suggestions
As of now, multilingual services are limited

What problems is the product solving and how is that benefiting you?

Vendr helps in centralizing essential contract data and the process of buying. This is increasing visibility and uniformity within my organization

What do you like best about the product?

Central place for all our SaaS spendings and ease to track all the renewals. Customizable workflows has been really helpful as well. Ability to easily onboard all our users on this platform was great.

What do you dislike about the product?

Still not completely mature product. Navigating multiple workflows is not as fluid as desired. Absence of support for multiple currencies has created an issue here and there. Documents not easy to navigate within a workflow (adding a short description would be useful and-or adding the date it was added/modified), easy to confuse them.

What problems is the product solving and how is that benefiting you?

Central place to manage all SaaS contracts and subscriptions. Prevents forgetting some renewals. Vendr negotiation services also helpful in keeping costs under control. Ability to compare our costs with the costs seen by similar businesses also very helpful.

What do you like best about the product?

All the staff have been supportive and very responsive to any questions or issue when they arose.

What do you dislike about the product?

The only issue I have, which has been raised is I need to download PDF documents, loaded to view.

What problems is the product solving and how is that benefiting you?

Vendr is going to take over the negotiation process from the team to free up some time. Centralized location to record SAAS expiry dates to ensure timely decisions are made

What do you like best about the product?

I have used Vendr 4-5 times now. Vendor formalized a process for vendor selection at our company, we no longer have to guess who we need to go to. Visualizing the workflow and pending approvals have helped.

What do you dislike about the product?

I haven't yet found them useful in negotiations with vendors or providing proactive support.

What problems is the product solving and how is that benefiting you?

Formalizing a vendor review and selection process.
Helping to identify duplicate spend.

What do you like best about the product?

The quick communication and their teams knowledge for each contract to help us acquire the most cost savings possible.

What do you dislike about the product?

The portal tends to have issues at times, but their tech team is always on top of getting things resolved as quickly as possible.

What problems is the product solving and how is that benefiting you?

They have helped work directly with our vendors which saves me days of back and forth negotiation emails and meetings.