Appian Platform

What do you like best about the product?

I use Appian to optimize my daily tasks by clarifying, summarizing, and prioritizing them. I like getting genuine answers instead of generic responses. Process mining is my best day-to-day assistant, and I found the initial setup very easy.

What do you dislike about the product?

Sometimes I need a different answer than the one Appian provides, and I don’t have enough time to type a new prompt. I’d like Appian to offer a few answer options so I can choose one.

What problems is the product solving and how is that benefiting you?

Appian helps me optimize my daily tasks by clarifying, summarizing, and prioritizing them.

What do you like best about the product?

I like how Appian brings together business process improvement and technology. I’m especially interested in digging into business challenges, spotting opportunities for automation, and developing solutions that help operations run more efficiently. I also appreciate the chance to work across different business processes and see the tangible impact these solutions have.

What do you dislike about the product?

I don’t like that some processes can feel complicated and time-consuming, especially when I’m troubleshooting issues or trying to work within limited flexibility. I also find that learning certain features takes a while, particularly when the documentation or other available guidance isn’t clear enough.

What problems is the product solving and how is that benefiting you?

Appian solves problems like manual work, inefficient processes, and disconnected systems. It benefits me by improving my problem-solving skills, helping me understand business processes better, and allowing me to contribute to more efficient solutions.

What do you like best about the product?

I really love how Appian’s Data Fabric lets you seamlessly connect all your scattered data in one place, completely eliminating the usual integration headaches and saving you tons of time.

What do you dislike about the product?

The biggest downside of Appian is its steep learning curve for advanced features and high licensing costs, which can make it restrictive for smaller teams and budgets.

What problems is the product solving and how is that benefiting you?

Appian solves the massive headache of scattered data and disconnected processes by unifying everything into a single, low-code platform, which allows me to automate complex workflows and launch enterprise-grade apps in a fraction of the time.

What do you like best about the product?

I like Appian’s ease of use and low-code approach. I value its process orchestration and how easily and seamlessly I can connect our business systems to Salesforce. I appreciate the support and documentation, which were easy to follow, and the alliance team’s help with setup. I think Appian works great and stays on top of the latest technologies.

What do you dislike about the product?

Nothing

What problems is the product solving and how is that benefiting you?

I use Appian to integrate our company's other systems with Salesforce.

What do you like best about the product?

What I like most about Appian is how it makes it easier to turn ideas into practical solutions. I appreciate how the platform simplifies complex processes, reduces manual work, and helps improve efficiency. I also like that it allows me to focus on solving real business problems and continuously finding better ways to work.

What do you dislike about the product?

What I dislike about Appian is that some customizations and complex requirements are not always straightforward to implement. Sometimes, finding the right approach takes more time than expected. However, I believe this is part of the learning process, and I appreciate the opportunity to explore different solutions and improve my skills with the platform.

What problems is the product solving and how is that benefiting you?

Appian helps me automate repetitive tasks, simplify complex workflows, and reduce manual effort. For me, it makes it possible to develop applications faster, strengthen my problem-solving skills, and spend less time on routine work like data entry and process follow-ups. It also gives me hands-on experience with process automation, system integration, and low-code development, while helping me deliver solutions that meet real business needs more efficiently.

What do you like best about the product?

What I like most about Appian is its low-code development environment, which enables rapid automation of risk management and operational processes without requiring extensive coding expertise. As a Risk Analyst at TNM, I find its workflow automation, case management, and process orchestration capabilities especially useful for tracking incidents, managing compliance activities, and strengthening audit trails. The drag-and-drop interface also makes it straightforward to design and adjust workflows as business requirements change over time. Appian’s integration capabilities allow us to connect data across multiple systems, which improves visibility and supports more informed, risk-based decision-making. In addition, the reporting and monitoring features help reinforce governance by providing real-time insight into process performance and potential risk exposures.

What do you dislike about the product?

While Appian is a powerful platform, some advanced customizations and integrations can be complex and may require specialized technical expertise. As a Risk Analyst at TNM, I’ve found that troubleshooting certain workflow configurations and integration issues can take longer than expected, especially when the setup is highly tailored. The user interface is functional, but it could be more intuitive in a few areas, particularly when navigating heavily customized applications and trying to locate specific options quickly.

What problems is the product solving and how is that benefiting you?

As an analyst, I’ve found that Appian helps address challenges caused by manual processes, fragmented workflows, and limited visibility across risk and compliance activities. It brings these areas together in a more streamlined way, making it easier to manage work and maintain oversight.

What do you like best about the product?

It is so easy to use that you don't have to do much to complete, the integrations with other CRM are great and the pricing is valuable, you get the right support.

What do you dislike about the product?

At the moment I don't have anything that I don't like, maybe it could be something like more accuracy with AI, or another option regarding pricing but everything was good.

What problems is the product solving and how is that benefiting you?

What I like is that it helps a lot to integrate and automate some tasks that you had no idea how to do before, and build custom applications and automate complex operational workflows quickly.

What do you like best about the product?

Automate repetitive processes and approvals, Connect data from multiple systems (ERP, CRM, databases, APIs), Add AI, document processing, and robotic process automation (RPA) capabilities

What do you dislike about the product?

Appian is marketed as low-code, which is true for many workflows and forms. However, once requirements become highly customized, developers often need to work around platform limitations.

What problems is the product solving and how is that benefiting you?

Appian helps us automate and orchestrate business processes that were previously manual, fragmented, or dependent on emails and spreadsheets. It creates a single workflow where requests, approvals, documents, and data move through a defined process. This reduces cycle times, improves visibility, increases compliance, and allows teams to focus on higher-value work instead of administrative tasks

What do you like best about the product?

Appian stands out most for its Data Fabric capabilities and low-code speed. I really value these features because they eliminate integration overhead and accelerate delivery time. The setup was generally straightforward, which made transitioning to Appian easier, and I find the speed of delivery and ease of integration particularly appealing. I continue to appreciate these aspects, especially having switched from Pega, given how they improve our process efficiency.

What do you dislike about the product?

A few areas come up: high cost, UI customization constraints and performance with massive datasets.

What problems is the product solving and how is that benefiting you?

Appian reduces operational friction from fragmented systems, manual processes, and slow software development cycles. Its Data Fabric capabilities and low-code speed eliminate integration overhead and accelerate delivery time.

What do you like best about the product?

I appreciate the clarity and practicality. The visual workflow builder simplifies and streamlines process design, with everything automatically connected. This saves time and keeps work organized, without unnecessary complexity. Its interface is multifunctional, with items that are easy to adapt to daily realities.

What do you dislike about the product?

A language selection tab would be helpful for non-English speakers, making the platform more familiar. Also, some of the more advanced features take some time to learn.

What problems is the product solving and how is that benefiting you?

During the work, I sought to reorganize the spreadsheet and make some updates that were not in accordance with a single system. What used to take me many hours a week to process the information, I now see that it takes me only a few hours to complete the tasks.