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Appian Platform
Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Reviews (497)
Piyush G.
Appian: Easy Use But Crashes
Reviewed on Sep 03, 2026
Review provided by G2
What do you like best about the product?
I find Appian easy to use and appreciate that it provides the best resource management. The initial setup process was pretty easy too, which helped a lot in getting started quickly.
What do you dislike about the product?
Often crashes when in resource pro
What problems is the product solving and how is that benefiting you?
Appian solves resource utilization issues, and it's easy to use while providing the best resource management.
Consulting
Easy-to-Use, Scalable Platform That Streamlines Collaboration
Reviewed on Sep 03, 2026
Review provided by G2
What do you like best about the product?
The platform is easy to use and straightforward to operate, since it lets me navigate its functions smoothly and bring everything together in one place. In terms of performance, it feels scalable and automated, which helps me get work done quickly and with less effort. It allows the departments in a company to work together and make the collaboration easy, and this means the integration of all the work in the company easy. It has been good and also helpful while making sure that my work is refined and fast.
What do you dislike about the product?
The platform is expensive and not affordable for everyone. Not every company can use this platform, mainly because it costs more than other platforms that offer the same services.
What problems is the product solving and how is that benefiting you?
The problem Appian is helping me solve is the integration of all the work into one system, and it also saves time to analysis and decision making process goes so fast.
Leo C.
Appian Review
Reviewed on Sep 02, 2026
Review provided by G2
What do you like best about the product?
Ease of use. It was easy to launch with minimal support needed.
What do you dislike about the product?
KB can be a bit difficult to use. The articles could be tailored more to my business type with the tools that I would like to eventual integrate.
What problems is the product solving and how is that benefiting you?
Cost reduction by inter departmental efficiency. Reduction in headcount making processes more efficient and run 24/7 rather than tying them to a 9 to 5 person.
Arshiya R.
to Use, Clear Instructions, and Highly Effective
Reviewed on Aug 28, 2026
Review provided by G2
What do you like best about the product?
The app is easy to use and the instructions are very simple and straight. It doesn’t confuse the user and therefore make it user friendly and very effective
What do you dislike about the product?
To be honest I don’t think I dislike anything about appain. The only suggestion is that it can be a little more creative and engaging towards the users
What problems is the product solving and how is that benefiting you?
Appian solves complex, manual and disconnected business processes by automating workflows and connecting systems. This benefits me by saving time, reducing errors, improving efficiency, and helping me make faster decisions.
Shayna M.
Excellent Data Security and a Convenient, Time-Saving Connected System
Reviewed on Aug 11, 2026
Review provided by G2
What do you like best about the product?
I really think the security and safety they have surrounding protecting customer data is amazing. I also think using the connected system feature has been amazing and time saving. It is also very convenient to use.
What do you dislike about the product?
The only thing I have noticed is that sometimes it is not beginner friendly and requires a wider knowledge base. The cost can also be a downside/dislike.
What problems is the product solving and how is that benefiting you?
Appian has helped my team with issues such as organization, time constraints and need for speed, and reliability when completing large scale projects.
Gaurav S.
Expressive SAIL That Scales from Simple Forms to Enterprise Apps
Reviewed on Aug 04, 2026
Review provided by G2
What do you like best about the product?
What I love most is how expressive SAIL is, especially when it’s paired with the breadth of the platform. You can start with something as simple as a form and grow it into a full enterprise application with process orchestration, AI, and external integrations, all within one cohesive environment. Also the getting someone trained on this technology is quite easy and less time taking.
What do you dislike about the product?
Debugging: Vague error messages and the lack of a step-through debugger make troubleshooting difficult.
Performance: Complex interfaces and poorly optimized queries can lead to sluggish performance at scale.
Learning Curve: The unique expression language and functional programming model take time to master.
UI Customization: Styling flexibility is limited, so pixel-perfect designs are hard to achieve. This is something which could be improved if UI can have CSS integration possible
Licensing Cost: Premium pricing can get expensive for large user bases or when supporting external users.
Performance: Complex interfaces and poorly optimized queries can lead to sluggish performance at scale.
Learning Curve: The unique expression language and functional programming model take time to master.
UI Customization: Styling flexibility is limited, so pixel-perfect designs are hard to achieve. This is something which could be improved if UI can have CSS integration possible
Licensing Cost: Premium pricing can get expensive for large user bases or when supporting external users.
What problems is the product solving and how is that benefiting you?
We are working on a Case Management solution where business users log case entries raised by external users for tracking and end-to-end closure. This application keeps proper track of all incidents in one common place, which was quite disaggregated earlier when it was handled manually using a paper-based approach.
Fede M.
Easy to Use, Clean Interface, and Smooth Task Management
Reviewed on Jul 23, 2026
Review provided by G2
What do you like best about the product?
Is easy to use and it made managing my tasks, much simpler. the interface is clean and everything works smoothly. Overall, it has been a useful app, and I would recommend it to anyone.
What do you dislike about the product?
One area for improvement would be adding more customization options and making some features easier to find. Improving performance and reducing occasional loading times would also make the app even better.
What problems is the product solving and how is that benefiting you?
It helps me stay organized, keeping everything in one place. It saves me time, makes it easier to manage my tasks, and helps me stay on top of what I need to do.
Banking
Why I recommend Appian
Reviewed on Jul 12, 2026
Review provided by G2
What do you like best about the product?
I like Appian because it makes it easy to automate workflows, build applications quickly, improve efficiency, and solve business problems with minimal coding while enabling fast collaboration and innovation.
What do you dislike about the product?
I dislike Appian because it’s restrictive, debugging can be difficult, and complex customizations are often cumbersome. But I definitely like it more than I dislike it.
What problems is the product solving and how is that benefiting you?
Appian solves the problem of slow, manual, and disconnected business processes by providing a low-code platform to automate workflows, integrate systems, and build enterprise applications quickly. This benefits me by allowing me to deliver solutions faster, reduce repetitive work, improve productivity, and focus on solving business problems instead of spending time on complex coding and maintenance.
ÅQ M.
Appian’s Unified Low-Code Platform Simplifies Workflows and Data Integration
Reviewed on Jul 11, 2026
Review provided by G2
What do you like best about the product?
The strongest part of Appian is how it brings low‑code development, workflow automation, and data integration together in one unified platform. It simplifies complex processes, reduces manual work, and provides a consolidated view of information that supports faster and more accurate decision‑making.
What do you dislike about the product?
Although powerful, Appian can feel a bit complex for new users. The platform requires structured training, and advanced customization can be challenging without prior experience.
What problems is the product solving and how is that benefiting you?
Appian has helped bridge the gap between business and technology teams by automating manual tasks and accelerating solution delivery. It enables scalable, practical implementations that improve efficiency, governance, and overall project outcomes.
Waleed J.
Powerful Low-Code Workflow Automation, but expensive to operate
Reviewed on Jul 10, 2026
Review provided by G2
What do you like best about the product?
What I like best about Appian is strong workflow automation capabilities which help streamline complex business processes, improve productivity, and reduce manual errors. Also its a-in artificial intelligence, robotic process automation (RPA), and data fabric capabilities further enhance decision-making and operational efficiency. It also simplify accplications development through its low-code platform.
What do you dislike about the product?
Limitation is that advanced customizations can become challenging. It requires investment in team's training to use and customise per specific requirements of business. Another disadvantage is the licensing cost is expensive for small and medium business and organization.
What problems is the product solving and how is that benefiting you?
Appian automation helped us reduce errors occurring due to manual tasks, thus improving work efficiency and effectiveness. In a banking sector it helped us to organize client information properly.