Amiqus

What do you like best about the product?

We use Amiqus daily for client onboarding, ID verification, and AML, and what’s stood out most is how much of the process it takes off our desks and puts into the client’s hands. Rather than asking people to come in with passports and utility bills, we send a secure link by email and the client completes their photo ID and biometric check from their own phone in a few guided steps. For us, that has turned a multi-day back-and-forth into something most clients finish the same evening, and it’s also removed the awkwardness of having to chase people for documents.

What do you dislike about the product?

From a UI/UX perspective for clients, the overall flow is clean and works well for most people. However, a minority of our older or less tech-confident clients still get stuck at the biometric/liveness step—most often due to camera permission prompts or difficulty getting the right document-scanning angle. The result is the occasional support call or a check that needs to be re-sent, which slows down what is otherwise a same-day process. Clearer, in-the-moment guidance—such as a brief “what to do if your scan fails” prompt, or an obvious fallback path—would likely reduce these drop-offs.

What problems is the product solving and how is that benefiting you?

We’ve moved from a slow, manual, paper-heavy onboarding process that created friction for clients and added risk for us to a fast, remote, fully auditable approach. The measurable wins have been clear: quicker onboarding, fewer admin hours spent, and greater confidence that our compliance records will stand up to scrutiny.

What do you like best about the product?

It's great to receive feedback from clients on it's ease of use.

What do you dislike about the product?

Not aware of any downsides and happy with the level of cooperation.

What problems is the product solving and how is that benefiting you?

Helps with AML compliance and due diligence required at the point of client onboarding/updates.

What do you like best about the product?

Amiqus has streamlined our pre-employment checks and reduced manual chasing, which has lead to cost savings. The onboarding and support team have been brilliant, making it really easy to get started. They pre-set up all our templates and branding, allowing us to hit the ground running, and they accommodated all the questions from our legal and data protection teams. Different templates are easy to set up and personalise and it's easy to track spend. Amiqus offers a simple one-platform solution for our complex business needs across the UK, Europe, and South Africa, making the journey for new hires streamlined and easy. Additionally, the reports from Amiqus are more in-depth than those from other providers.

What do you dislike about the product?

Not so much a dislike as a minor thing that could be improved. For South Africa, the consent form has to be downloaded by the new hire and printed and signed rather than an online option which we had previously with our past provider - it's not a big problem, just a little clunky.

What problems is the product solving and how is that benefiting you?

Amiqus streamlined our pre-employment checks, reduced costs, and minimised manual chasing. It provides more in-depth reports than previous providers and for us offers a simple, one-platform solution for the many different checks we need across multiple countries. Cost tracking is very visible and easy

What do you like best about the product?

I really like Amiqus for its ongoing commitment to improvement and the excellent level of support we receive. The platform is continually evolving, and you can see that user feedback is taken on board. The regular updates and improvements make the software more efficient and easier to use in practice. The support is excellent; having a dedicated account manager like Iain Brand makes a huge difference. He's always available, happy to talk through ideas, and very quick to help resolve any issues. This combination of strong software and great people truly sets Amiqus apart for me. Also, using modern technology, including AI and biometric verification, gives me a high level of confidence in the checks being carried out.

What do you dislike about the product?

I would like the results of the watchlist check to be more targeted - less fuzzy hits.

What problems is the product solving and how is that benefiting you?

We use Amiqus for identity verification and source of funds checks. It puts the process in the client’s hands, uses AI and biometric technology for reliable checks, and facilitates secure communication with clients.

What do you like best about the product?

It’s been really useful to subscribe to the same platform our largest client uses. It has significantly improved our workflow by minimising the time spent on emails and calls just to verify information. The implementation and support team—especially Katie and Andrisha—have been incredibly supportive, helpful, and responsive throughout.

What do you dislike about the product?

One issue I’ve run into is that some organisations don’t respond promptly to Amiqus’ employment reference requests, although I’m not sure how that could be improved. I’d also like to see an e-sign capability.

What problems is the product solving and how is that benefiting you?

There were a lot of emails and calls back and forth between our team and contractors, which made the process inefficient and harder to manage. This has helped position the company as more professional and credible in the eyes of both clients and candidates.

What do you like best about the product?

Notification email, easy to use , customer support available

What do you dislike about the product?

Not able to add multiple uses for a audit

What problems is the product solving and how is that benefiting you?

Keeping our core compliance to a high standard

What do you like best about the product?

The layout of the Amiqus platform compared to other ones I have seen in the past is very clear and professional. The layout of the templates is very good and it is very easy to create new check types of which the support and management team help to set up prior to going live

What do you dislike about the product?

On occasions if email addresses for references bounce back instead of Amiqus going out to the candidate to obtain a new email contact we have to do this at our end however this is only a minor thing and there is not much to dislike about Amiqus!

What problems is the product solving and how is that benefiting you?

We have a faster turnaround time with DBS's and references coming back as the forms and templates sent to the employers for references is very easy to understand so this benefits us with being able to clear people for start dates much sooner

What do you like best about the product?

I like that Amiqus has a very easy-to-use platform, which makes handling tasks straightforward. The team is always available and on hand to support with any issues we may face, which I find very helpful. Also, my own setup was extremely easy, and following the user guides was simple.

What do you dislike about the product?

Nothing to dislike about the platform

What problems is the product solving and how is that benefiting you?

I use Amiqus for comprehensive ID and background checks, making employee verification straightforward and thorough.

What do you like best about the product?

I like how Amiqus makes the identity verification process quick and easy, putting the ball in the client's court. The watchlist monitoring is really helpful, and the initial setup was easy.

What do you dislike about the product?

The initial training for users is very long winded and should be condensed.

What problems is the product solving and how is that benefiting you?

Amiqus removes human error and automates the lengthy process of sending ID documents, making it quick and easy for clients.

What do you like best about the product?

automatically sends reminders and references

What do you dislike about the product?

wish you could send references more than once - and if the reference replies it comes to us rather than amiqus

What problems is the product solving and how is that benefiting you?

speed reducing manual checks