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So easy to use and set up!
What do you like best about the product?
The ability to easily access any information across our systems has been super helpful! I like to be able to see all possible options when either looking for information for internal needs OR when I need to share something with a customer. Really has helped me save time when searching or asking someone else.
What do you dislike about the product?
No dislikes at the moment - glean was very easy to install and I was able to start working with it instantly.
What problems is the product solving and how is that benefiting you?
It is helping me find the most relevant content for either myself or my customer. I always try to be proactive when finding material for either myself or my customers but sometimes don't know where to go to find it - this has really helped me save time.
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Helps me quickly find the things I need to find!
What do you like best about the product?
I like Gleans homepage. I frequently use it to click on items in the "recent" tab to have easy access to documents that I am working on. I also like that I can look up people in my company along with their tenure, location, reporting chain, etc. Laslty, I enjoy using the gleanbot to quickly find answers to almost everything. I have used other chat AI bots and this is the best one I've seen.
What do you dislike about the product?
My company is very concered about security, so I don't think we are getting the full use of glean because we do not have everything integrated (IE slack and email). This isn't really a glean issue per say, but I wish my company would allow this. Maybe after glean is more tenured and trusted in the market, this will be an option.
What problems is the product solving and how is that benefiting you?
Glean allows me to focus on my job without wasting time tracking down documents or questions that I have.
The best enterprise productivity tool that I've ever used!
What do you like best about the product?
Answers! In a large enterprise, information is scattered across thousands of documents, Slack messages, JIRA tickets and what not. Previously, Glean search used to be a great tool to identify these which in itself saved time) but still one had to spend a lot of time to understand and "glean" the right information out from the results. But Glean Chat totally changed the game, with the ability to provide direct answers, saving hours of work at a time! I ended up using it multiple times daily, getting answers more than 90% of the time.
What do you dislike about the product?
I don't dislike anything about Glean Chat
What problems is the product solving and how is that benefiting you?
The best thing about Glean Chat is that it helps in finding the right answer from millions of internal documents and Slack conversations. It has saved me easily more than 100 hours so far. I also find it fascinating that I can ask questions about specific database table columns and values, and almost always there's a helpful answer available.
Glean is real nice
What do you like best about the product?
Helps me find stuff internally and segments it into source types. Easy to use, implement, integrate.
What do you dislike about the product?
I don't like that it includes slack conversations I'm not a part of as some of the search results. Feels invasive.
What problems is the product solving and how is that benefiting you?
Helps me find help articles internally, especially older ones.
It just works great.
What do you like best about the product?
No other search tool in business finds anything as easily as Glean. Not even Google products.
The search speed is quicker within Glean than it is in the tools that ectually store the documents. Example being Seismic.
The search speed is quicker within Glean than it is in the tools that ectually store the documents. Example being Seismic.
What do you dislike about the product?
I don't dislike anything about this tool.
What problems is the product solving and how is that benefiting you?
Finding imformation that's scattered around my organization.
Glean easy to use
What do you like best about the product?
I love that I can search anything on Glean and the most signifigant answers within my company organization load
What do you dislike about the product?
Sometimes if you open a document, it prioritizes that in the search
What problems is the product solving and how is that benefiting you?
Glean helps me easily find internal tools I am looking for, also it helps me find the answers to many questions
Glean makes work a dream
What do you like best about the product?
Glean is truly the Google for your internal workspace. I can easily search our myriad of company apps and documents to find exactly what I'm looking for—or something better. As a marketer for a technical product, Glean often serves as a subject matter expert (SME) I can rely on to find the right expertise and knowledge about our product.
What do you dislike about the product?
While Glean is the best internal search tool out there, it can sometimes be hard to comb through the search results since they are so expansive. Glean does its best to solve this with advanced filtering capabilities, but it helps to have a somewhat organized workspace and the right access levels at the onset. Regardless, life with Glean is infinitely better than life without it.
What problems is the product solving and how is that benefiting you?
Glean saves precious time spent combing through troves of internal data by putting that knowledge at my fingertips. My key use cases include: 1) Creating accurate, high-quality marketing collateral using resources and expertise found through Glean. 2) Easily viewing org charts to find the right cross-functional collaborators across departments (no more scouring through Workday). 3) One clean, simple view when I open a new tab that includes Glean search, recently visited pages, and my calendar (even better than the Momentum Chrome extension).
Glean has been a blessing
What do you like best about the product?
Single source for search
Ease of use
Filtering options for targeting my search
Time savings
Ease of use
Filtering options for targeting my search
Time savings
What do you dislike about the product?
I literally cannot think of anything that I dislike about Glean
What problems is the product solving and how is that benefiting you?
We have important information shared/stored in Gdrive, Slack, Confluence, email, ets - Glean allows me a single place to search all of those mediums to find what I'm looking for
Search everything!
What do you like best about the product?
I love the ability to search across multiple apps! The recent section is also super nifty.
What do you dislike about the product?
I wish there was also a commonly opened section in addition to Recent - there are several files I come searching for day in day out that may not always show under recent.
What problems is the product solving and how is that benefiting you?
I can search for something I am looking for in one place! Sometimes it is hard to recall if the thing I am looking for is in Google Drive, Box, Atlassian, etc - here I don't have to remember because it can search them all! :)
Easy to use and extremely efficient tool
What do you like best about the product?
Being able to locate what I'm looking for across all my internal tools with one quick and easy search
What do you dislike about the product?
Nothing comes to mind - it does what it needs to do perfectly.
What problems is the product solving and how is that benefiting you?
Having to search through many different databases/chats to find content/answers
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