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    Manufacturing

Easy-to-Use Website with Quick Sovos Support and Lifesaving 1099 Tutorials

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
Website is easy to use, Sovos Support is quick to respond. On Demand tutorial was a lifesaver submitting 1099 reports.
What do you dislike about the product?
The procedure seems to change a little every year, but as long as the tutorial/training video is available it's fine.
What problems is the product solving and how is that benefiting you?
We can enter 1099 for recent acquisitions that are not fully integrated into our own ERP for the tax year.


    Steve M.

Annual Use Made Easier with Clearer Guidance and a “Complete” Confirmation

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
1) Your helpdesk (although I think a phone number should be added)
2) your "womb to tomb" handling of the 1099 process
What do you dislike about the product?
1) I'm sorry i can no longer call to get quick answers to certain questions
2) I think the system should be more user friendly and walk us thru the process (remember, we only use the software once a year.
3) I think there should be some banner or fanfare when the process is done. Even Turbotax offers a visual "complete" cartoon
What problems is the product solving and how is that benefiting you?
taking care to the creating, mailing and filing of our 1099 forms


    Gigi V.

Excellent Customer Service, Great for Tax Compliance

  • December 12, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate the most about Sovos is their excellent customer service. They are very responsive, accommodating, and easy to work with. They listen to our feedback and requests. I give Sovos a high rating because of that.
What do you dislike about the product?
Because we're in the older version, SUT and not GTD, we run into some challenges. It sometimes cannot or does not support certain complex tax rules or tax legislations from specific states. However, when we contact Sovos, they try to be accommodating as much as they can.
What problems is the product solving and how is that benefiting you?
We use Sovos tax engine, and it handles product mapping, tax rates and rules assignment in various jurisdictions.


    Ralph I.

Effective Tax Solutions with Responsive Support

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate the support team at Sovos, as they are very responsive, which greatly enhances my experience and ensures that any issues I encounter are promptly and effectively addressed. Their swift assistance is invaluable, particularly when dealing with complex tax determination scenarios. This responsiveness contributes significantly to streamlining operations and maintaining seamless workflow within our systems.
What do you dislike about the product?
I dislike that the compliance portal, which is used for raising incident tickets and downloading regulatory updates, requires a separate URL and login. It would be more efficient if this portal were embedded within the main platform, allowing for a single login like in the production environment.
What problems is the product solving and how is that benefiting you?
I use Sovos for calculating tax rates based on specific addresses, and their support team is very responsive.


    Sue R.

Seamless SAP Integration and Time-Saving Tax Filing

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
The seamless integration between Sovos and SAP is extremely valuable because it ensures smooth transaction processing with very little manual intervention. Additionally, the sales tax filing service saves significant time, allowing users to focus on reviewing issues and identifying improvements for future compliance strategies.
What do you dislike about the product?
While Sovos provides strong integration and automation, the least helpful aspect is that the user interface can feel complex at times, especially when troubleshooting or making manual adjustments. Additionally, reporting options could be more intuitive and customizable to make analysis easier.
What problems is the product solving and how is that benefiting you?
Sovos solves the complexity of sales and use tax compliance by automating tax calculations, filings. Having all these capabilities within one software platform is a major advantage because it centralizes processes, eliminates the need for multiple systems, and provides a single source of truth for tax compliance. This frees up time to focus on reviewing issues and driving process improvements. Adding AI is a significant benefit as it will accelerates processes that would normally take weeks to accomplish and I'm looking forward to using it.


    J P.

Well designed platform to handle all tax compliance in ease of use

  • May 31, 2024
  • Review provided by G2

What do you like best about the product?
Giving all tax compliance related solution in single place and streamlining the process in smoothly.
What do you dislike about the product?
Difficult to learn in short time and not affordable for startup's.
What problems is the product solving and how is that benefiting you?
It provides accuracy in tax rates to firms.


    Sahib A.

It's a comprehensive platform designed to handle all your tax compliance needs in one place.

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
It's a comprehensive platform designed to handle all your tax compliance needs in one place. It helps streamline your tax compliance and smooth the process for the same.
What do you dislike about the product?
It is a complex software to understand and may take time for a user to get used to it.
What problems is the product solving and how is that benefiting you?
It assists in accurately charging the correct sales tax rate on orders and facilitates the filing of sales tax returns.


    Jillian J.

Sovos saving us from tax compliance headaches

  • May 03, 2024
  • Review provided by G2

What do you like best about the product?
Sovos has been extremely helpful for us to ensure our taxes stay in compliance for all the various states that we sell product to
What do you dislike about the product?
No real dislikes about Sovos at the moment
What problems is the product solving and how is that benefiting you?
Tracking various nexus points and remitting multi state tax returns


    AKASH T.

The best Tax Complince software with easy integrations

  • April 22, 2024
  • Review provided by G2

What do you like best about the product?
this is really quick and user friendly software having great dashboard which provide ease of reporting.
What do you dislike about the product?
the price is too high also there is multiple report genration is complex due to which some organisations may face problems.
What problems is the product solving and how is that benefiting you?
it helps in reducing compliance buden and help in providing timely compliance of VAT and GST returns of the Organisation.


    Parita M.

Great provider of tax compliance software. It offers best solutions to business needs and queries.

  • April 20, 2024
  • Review provided by G2

What do you like best about the product?
User friendly Interface with quick access options.
What do you dislike about the product?
Bit complicated and tricky to understand.
What problems is the product solving and how is that benefiting you?
Filing timely and accurate VAT returns.