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Reviews from AWS customer

2 AWS reviews
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    Khushal Jdai

Modern analytics has transformed large data into faster insights and streamlined reporting

  • March 21, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use cases are data analytics, reporting, and data transformation. It helps in handling large data sets efficiently using CAS, which is an in-memory processing engine. My primary use case is to analyze large-scale data and generate actionable insights.

In a recent project, I used SAS Viya Platform to analyze sales performance data. I first performed data preparation and transformation to clean and structure raw data from multiple sources. Then I leveraged CAS for fast in-memory processing of large data sets. After that, I built an interactive dashboard in Visual Analytics to track KPIs such as revenue, growth, and regional performance.

On a day-to-day basis, I use SAS Viya Platform mainly for data preparation, analysis, and reporting. I regularly work on data cleaning and transformation to make data sets analysis-ready. I also monitor data refreshes and validate data accuracy to ensure reliable reporting. Based on that, I update dashboards or create new reports in Visual Analytics.

What is most valuable?

The best features SAS Viya Platform offers are that it is fully managed by SAS, so no infrastructure setup is needed. It is a cloud-native SaaS architecture. It also provides high-performance processing with CAS, which is an in-memory distributed engine for handling larger data sets. SAS Viya Platform gives me an end-to-end analytics platform where I can perform modeling, visualization, and deployment. Additionally, it offers powerful data visualization capabilities.

A hidden gem I find really valuable in SAS Viya Platform is the in-memory architecture of CAS combined with parallel processing. It is not just fast, but it allows handling larger data sets seamlessly without performance bottlenecks. Additionally, new features and fixes are rolled out without any downtime or manual efforts, which is the main advantage of this.

SAS Viya Platform has significantly improved my organization's data processing and reporting efficiency. Previously, handling larger data sets used to take more time, but with CAS in-memory processing, performance has improved considerably. Overall, it has enabled faster and more data-driven decision-making. Due to parallel and in-memory computing, data processing time has been reduced significantly for my organization. The SaaS model has also reduced infrastructure and maintenance overhead, allowing us to focus more on delivering business value. SAS Viya Platform has improved the speed, scalability, and accessibility of data, leading to more efficient and informed decision-making.

Using SAS Viya Platform, I saw approximately a thirty to forty percent reduction in data processing time due to CAS in-memory computing. I also reduced manual reporting efforts by approximately forty to fifty percent through automation and self-service dashboards, which definitely saved resources for my organization. For example, the weekly sales report that previously took three or four hours to prepare manually is now available in less than an hour through automated dashboards. While extracting a direct revenue impact is difficult to quantify, the platform has clearly improved efficiency, speed, and decision-making quality.

What needs improvement?

There are some areas of improvement I would mention regarding SAS Viya Platform. New users may find it complex initially, as its learning curve can be steep. Understanding CAS and different components is very challenging for a new user. The cost is also quite high; SAS Viya Platform via SaaS can be expensive compared to some open-source or other cloud alternatives.

There are also some limitations in Visual Analytics. While it is easy to use, it could be more flexible compared to Power BI or Tableau. These are the main improvement areas where SAS Viya Platform should focus.

I would add some additional pointers about needed improvements in SAS Viya Platform. Regarding customer support, it is good, but the response time for complex issues can sometimes be slower than expected. The documentation and learning resources are not very beginner-friendly, making it challenging for beginners to navigate.

Regarding integration, it could be smoother with Databricks, Snowflake, and Power BI, but it is more complex than it should be. Since updates are automatic, users are sometimes not fully aware of changes or new features that are being updated, as compared to Power BI, which publishes updates on its website. SAS Viya Platform should work on these aspects.

For how long have I used the solution?

I have been using SAS Viya Platform for the past two years.

What other advice do I have?

I advise others looking into using SAS Viya Platform to leverage the CAS engine effectively to get the best performance for larger data sets. It is important to have well-defined use cases before adopting SAS Viya Platform, whether it is reporting, advanced analytics, or machine learning. You should also invest time in learning the platform as there are initial learning curves involved. Proper planning of data architecture and integration with existing systems is crucial. Monitoring cost and usage is also important, especially with SAS Viya Platform. SAS Viya Platform is a very easy-to-use platform. I would rate this product an 8 overall.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    reviewer2783847

Integrated analytics have streamlined healthcare risk adjustment and improved visit targeting

  • December 02, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use case for SAS Viya Platform is analytics on risk adjustment in the healthcare field.

One of the specific examples of how I use SAS Viya Platform for risk adjustment analytics in healthcare is to determine the population of members that are more likely to not get an annual visit with their primary care physician. That is one of the use cases and how we follow up with them. This is also used in a predictive analytics sense where we need to provide and generate a list of members for whom we have to chase and get an EMR or a chart. So mostly in the predictive analytics area.

What is most valuable?

The best features that SAS Viya Platform offers are the easy visualization of the results, which stands out for me, and also the ease of using the AI agents to describe the problem and come up with the solution.

The visualization and AI agent features of SAS Viya Platform help me in my day-to-day work. For example, one aspect of the visualization is how by looking at the graphs, you can determine which area, such as the plan area in the healthcare insurance field, we need to focus on and where we are falling short. It is easily visualized, mostly for the marketing team in the provider area that needs to concentrate there.

SAS Viya Platform has positively impacted my organization. Previously, the team had SAS developers and the data was fed into a different visualization tool such as Tableau or Power BI. This eliminates the need for that.

Eliminating the need for separate visualization tools has greatly affected my team's workflow because it is just one integrated tool, one integrated platform. You do not have to worry about the connections to Tableau, generating the output, and if there is an issue with a live connection on Tableau, then the visualization does not show up, and that is the end of it. We would need to wait for a resolution from another team, and this eliminates the need for that.

What needs improvement?

I cannot think of any improvements for SAS Viya Platform from the top of my head, although users might have suggestions.

I would add that some users need more training in SAS and SAS Viya Platform. An AI assist, such as a live assist, would be helpful for them.

For how long have I used the solution?

I have been using SAS Viya Platform for three years.

What do I think about the stability of the solution?

SAS Viya Platform is stable.

What do I think about the scalability of the solution?

The scalability of SAS Viya Platform is pretty good. We have seen that it has been scalable, especially because with each year, there is an increasing number of members in the healthcare insurance, and with the member increase, you are also going to see the claim population increase. We have not had a problem, and it is because it is on the cloud, it scales quite well.

How are customer service and support?

Apart from the initial setup, we have not used customer support a lot, but it was pretty good.

Which solution did I use previously and why did I switch?

I previously used a different solution before SAS Viya Platform. It was legacy systems, SAS on Unix, and then Tableau.

How was the initial setup?

My experience with pricing, setup cost, and licensing for SAS Viya Platform was smooth. I did not have any hiccups, and I do not have a say on the pricing.

What was our ROI?

I have seen a return on investment with SAS Viya Platform in the form of money saved, as this is scalable and on the cloud, whereas previously we had to pay for space and on-premises servers.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing for SAS Viya Platform was smooth. I did not have any hiccups, and I do not have a say on the pricing.

Which other solutions did I evaluate?

Before choosing SAS Viya Platform, I did evaluate other options, but it was not a total solution. It involved a process where part of the development had to be done on AWS, PySpark coding, and then the results were imported into one of the visualization tools such as Quicksight or Tableau.

What other advice do I have?

I would advise others looking into using SAS Viya Platform to go ahead if their budget allows. I have rated this product an eight out of ten.


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