Commvault Cloud - Access Node (Red Hat Linux) BYOL

What do you like best about the product?

Our usage of Commvault Cloud—specifically version 11.42.80—has increased; previously, we handled almost everything via the Java console, but since this update, we perform many tasks directly within Commvault Cloud. Key advantages include daily backup reporting—which helps us meet our client's requirement for weekly reports—and the ability to clearly see what succeeded and what didn't. Within these reports, we utilize the "Calendar Job Summary" to view daily job execution by system; this allows us to identify failures without impacting business operations or onboarding processes, while also simplifying support and dashboard management.

What do you dislike about the product?

They release a lot of patches that fail to pass validation, which ends up impacting operations; although they are simple to install, something unexpected always comes up, forcing us to open a support case. In the version we use, we identified a bug involving AIX 7.2 and Oracle RAC. Another thing we dislike is that support is very disconnected—there is no one to coordinate or link the various issues together; they view things in silos, and we aren't entirely happy with that approach.

What problems is the product solving and how is that benefiting you?

With the new version, we achieved integration with Oracle Cloud Infrastructure and successfully integrated backups for OpenShift; the client is very pleased with this achievement—being able to back up the system after having been unable to do so for over a year with a different platform.

What do you like best about the product?

Easy to navigate user interface, good structure with useful information. Excellent customer support.

What do you dislike about the product?

The ongoing price is quite high and difficult to justify to the management. Some of the reporting can be improved to meet customer's requirements.

What problems is the product solving and how is that benefiting you?

Its immutable backup serves as one of our key strategies in ransomware attack scenario.

What do you like best about the product?

This has been my best experience with agent-based backups compared to other backup systems. It offers a lot of control while still being easy to use, for example when backing up databases such as SQL Server or PostgreSQL. I’ve also seen a very good deduplication ratio and high backup/copy performance. The integration with mixed and archive tiers of Cloud Storage (like OCI Archive Storage) is another plus. Support has been helpful as well.

What do you dislike about the product?

Expensive licensing, especially for workloads like M365. There are also some inconsistencies between the CommCell Console and Command Center. Command Center lacks some of the functionality that is available in the CommCell Console.

What problems is the product solving and how is that benefiting you?

Maintaining business continuity while handling day-to-day administrative issues.

What do you like best about the product?

Easy to handle and reliable in ongoing operation.

What do you dislike about the product?

Permission management could be clearer.

What problems is the product solving and how is that benefiting you?

Simple and straightforward backup of M365 data for us and our customers.

What do you like best about the product?

It supports multiple platforms, specifically IBM Power Systems.

What do you dislike about the product?

The user interface feels more complicated than I expected, and it takes some time to adapt to it.

What problems is the product solving and how is that benefiting you?

I can use Commvault to back up an SAP HANA database on IBM Power Systems.

What do you like best about the product?

From an infrastructure operations perspective, Commvault Cloud simplifies enterprise data protection by providing backup management, policies, granular recovery options, and comprehensive reporting. It scales well for large environments and helps to reducing the administrative effort required to manage backups across physical, virtual, and cloud infrastructure

What do you dislike about the product?

1) learning curve,
2) complex licensing and higher side costing
3) difficulty in troubleshooting advanced issues.
4) The platform is powerful, but it can be overwhelming for new users
5) some administrative tasks could be simplified to improve the overall user experience.

What problems is the product solving and how is that benefiting you?

In our enterprise environment, Commvault Cloud provides centralized protection for Hyper-V virtual machines, Windows/Linux servers, and cloud workloads. It has simplified backup operations through policy, improved recovery times, enhanced protection, and provided better visibility through reporting and monitoring. As a result, we've reduced operational overhead, improved recovery readiness, and increased confidence in meeting our backup and disaster recovery objectives

What do you like best about the product?

Single dashboard management for both onprem and cloud also easily integrated with the multiple application. Also have good performance on the backup window

What do you dislike about the product?

The pricing model needs to be better. Veeam has the VUL option, which I find more flexible. Commvault Cloud would be a better option.

What problems is the product solving and how is that benefiting you?

Multiple workloads can be managed from a single dashboard, which makes it easier to stay organized and work more efficiently.

What do you like best about the product?

I like using Commvault Cloud for downloading reports or workflows. I appreciate the air gap feature, especially since it’s not available in my local datacenter. With more than 20 years of experience working with Commvault, I find it easy to use.

What do you dislike about the product?

I find the reports and forecasts lacking in Commvault Cloud. Also, the air gap feature is not available in my local datacenter, which limits its usefulness for me.

What problems is the product solving and how is that benefiting you?

I use Commvault Cloud for storing my data.

What do you like best about the product?

Integration, resilience and easy to use approach

What do you dislike about the product?

Support now days, its difficult to resolve the issues in 2-3 instances

What problems is the product solving and how is that benefiting you?

Data security and accessibility

What do you like best about the product?

Transitioning to Plans really helped re-evaluating all workloads and their needs so in the end we now have a structured and clear overview of our backups and an easy onboarding processs for new clients without the need to dig into configuration details.
The CommandCenter also really helped our users having a clearer and more focused overview of their backups and important settings without getting distracted by unimportant menus they don't need.
I am really looking forward on improvements also for administrators.

What do you dislike about the product?

I feel like upgraded Commcells existing for various major versions are not considered that strongly in the documentation and overall development.
New deployments and configurations have different defaults than existing Commcells and we are always faced with new issues and optimization tasks which require intensive manual work (e.g. writing suitable API scripts) to adjust certain behaviour or performance characteristics.
There should be a comprehensive guide or report to optimize Commcell environments regardless of age and previous history.

What problems is the product solving and how is that benefiting you?

Commvault supports all kind of workloads and we never encountered any major issues with configuration, backup or restore of any of them.
In general Commvault just works and does not really need micomanagement like other backup solutions.
The reliability and flexibility really helps focusing on overall improvements of our environment without getting distracted by too many everyday task.