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Reviews from AWS customer

30 AWS reviews

External reviews

14 reviews
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External reviews are not included in the AWS star rating for the product.


    reviewer2754630

Automated scheduling boosts backup efficiency while enhanced cross-region replication has room for improvement

  • September 03, 2025
  • Review from a verified AWS customer

What is our primary use case?

I use N2WS Backup & Recovery for AWS Free Trial/BYOL for backups, recovery, and disaster recovery testing. It makes it easy to automatically start and stop processes, simplifying the overall management of backup and restore operations.

How has it helped my organization?

N2WS Backup & Recovery for AWS Free Trial/BYOL has helped improve our organization by simplifying backup management and recovery processes. It reduced manual intervention, provided faster recovery times, and ensured compliance with our data retention policies.

The automation features and cost-optimization options also allowed us to manage backups more efficiently across multiple AWS accounts.

What is most valuable?

N2WS Backup & Recovery for AWS Free Trial/BYOL’s automated backup scheduling and policy-based management are the most valuable features. They enabled us to protect multiple AWS workloads without manual intervention.

The recovery speed was impressive, particularly for EBS snapshots, which helped reduce downtime during testing.

The cost-control features, such as snapshot lifecycle management and tiering to Amazon S3, were also useful in optimizing storage costs.

What needs improvement?

I would like to see native support for more AWS services beyond EC2 and EBS, such as full coverage of RDS, DynamoDB, and Redshift.

Enhanced cross-region and cross-account replication with simplified workflows would be beneficial.

More granular role-based access control (RBAC) is needed for enterprises with large teams.

Built-in anomaly detection to identify unusual backup or restore patterns would also be a valuable addition.

For how long have I used the solution?

I have been using N2WS Backup & Recovery for AWS Free Trial/BYOL for 5 years.

Which solution did I use previously and why did I switch?

Before evaluating N2WS Backup & Recovery for AWS Free Trial/BYOL, we primarily relied on native AWS backup scripts and lifecycle policies. We switched due to the need for a centralized, automated solution that reduced administrative overhead and minimized the risk of human error.

What's my experience with pricing, setup cost, and licensing?

The Free Trial/BYOL model is helpful for initial testing, but organizations should plan carefully for scale. Pricing can increase as backup volumes grow, so it is important to balance the level of protection with cost-optimization strategies such as tiering snapshots to S3 or Glacier.

I recommend running a cost analysis before committing long-term.

Which other solutions did I evaluate?

I evaluated AWS Backup, Veeam for AWS, and CloudBerry (now MSP360). N2WS Backup & Recovery for AWS Free Trial/BYOL stood out because of its tighter integration with AWS infrastructure and its proven track record with enterprise workloads.

What other advice do I have?

N2WS Backup & Recovery for AWS Free Trial/BYOL is a strong solution for AWS-centric organizations that want reliable and fast backup and recovery with minimal operational burden.

However, teams should invest time in tuning backup policies and monitoring cost growth. It is best suited for enterprises with compliance or high-availability requirements.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    reviewer2753805

Easily recover machines and ensure quick recovery after ransomware events

  • August 29, 2025
  • Review from a verified AWS customer

What is our primary use case?

I use the product for backing up all data for EC2 instances as well as FSX volumes.

How has it helped my organization?

The ease of use is the biggest advantage. It is simple to recover a whole machine, a volume, or just a file from a specific volume.

It is very simple and easy to use.

What is most valuable?

Being able to easily restore machines is a valuable feature. We had a ransomware event in 2023, and we were able to recover every machine with minimal effort.

This ensured we got up and running quickly.

What needs improvement?

The reporting engine could be easier to use, but it does a good enough job for what is needed.

For how long have I used the solution?

I have used the solution for 5 years.

Which solution did I use previously and why did I switch?

I did not use any previous solutions before this.

What's my experience with pricing, setup cost, and licensing?

The pricing is very reasonable for what the product can do.

Which other solutions did I evaluate?

We looked at AWS Backup, but it does not have the level of flexibility and simplicity of N2WS.

What other advice do I have?

This is a product worth using. It is simple and does what it says on the box very well.

It is set and forget backup and disaster recovery.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    George Philippakos

Backup process and monitoring become simple and effective while seamless instance recovery and cost optimization ensure business continuity

  • August 21, 2025
  • Review from a verified AWS customer

What is our primary use case?

I use N2WS to back up EC2 instances as well as VPC.

How has it helped my organization?

N2WS is a perfect backup solution for AWS EC2 instances and VPC backups. It has made our backup process and monitoring simple and effective.

What is most valuable?

Policy creation is straightforward, with automatic backups of new resources enabled through tagging. Instance recovery is seamless, whether within the same VPC or across different VPCs.

File-level restores are intuitive and easy to manage, while full VPC backups provide critical protection and peace of mind in the event of a disaster. In addition, lifecycle management and automated transitions to lower-cost storage tiers have been instrumental in optimizing costs while meeting compliance and retention requirements.

The ability to create immutable backups further strengthens our business continuity strategy by ensuring an additional layer of protection against accidental or malicious data loss.

What needs improvement?

Improved disaster recovery options and expanded multicloud support are two areas where N2WS has already made significant advancements in the latest version. I am eager to upgrade and take full advantage of these enhancements.

For how long have I used the solution?

I have used the solution for 6 years.

Which solution did I use previously and why did I switch?

I previously used native AWS Backup, but N2WS provided me with a better platform and features.

What's my experience with pricing, setup cost, and licensing?

I believe N2WS offers a highly competitive pricing model, delivering excellent value. It is certainly a worthwhile investment, providing a strong return on investment (ROI).

Which other solutions did I evaluate?

Aside from native AWS Backup, I did not evaluate other cloud backup vendors. N2WS came highly recommended, and I am confident in my decision to select them as our backup and recovery solution. As it turns out, it was one of the best decisions for the organization.

What other advice do I have?

N2WS is a powerful solution with a rich set of features designed to address even the most complex backup and disaster recovery requirements. I have tested it across multiple recovery scenarios, and it has consistently delivered as promised.

I am excited to explore the new features as the platform continues to expand its capabilities. In today’s world, where data protection is more critical than ever, N2WS provides the reliability and confidence I need.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Shane Hicks

Great and simple product

  • December 20, 2023
  • Review from a verified AWS customer

We have been using the product for over 5 years. It is very simple to use and support as we are a MSP for multiple companies. Support is great and quick to respond.


    stharajat

Nice

  • October 11, 2023
  • Review from a verified AWS customer

The Server was quite easy to setup and I was able to get it running on my account quite easily. Would recommend as it is quite easy to work with


    Linga Raja

A highly stable and easy-to-use solution that can be used for backing up EC2 instances

  • September 18, 2023
  • Review from a verified AWS customer

What is our primary use case?

We use N2WS Backup & Recovery for backing up EC2 instances.

What is most valuable?

N2WS Backup & Recovery is very easy to use and configure backup for AWS instances. Since it's deployed on AWS, it's very easy to use and gives multiple reporting features.

What needs improvement?

N2WS Backup & Recovery efficiently takes cloud backups on EC2 instances. The solution has the option to take backup on-prem servers, but it's not very efficient.

For how long have I used the solution?

I have been using N2WS Backup & Recovery for more than six years.

What do I think about the stability of the solution?

N2WS Backup & Recovery is a very stable solution.

What do I think about the scalability of the solution?

N2WS Backup & Recovery is a scalable solution.

How are customer service and support?

We have contacted the solution's technical support team, who are very helpful and help us solve our issues. If there are any product issues, they involve the development team to sort that out.

How would you rate customer service and support?

Positive

How was the initial setup?

N2WS Backup & Recovery's initial setup is easy.

What other advice do I have?

I would recommend N2WS Backup & Recovery to other users.

Overall, I rate N2WS Backup & Recovery a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Cezar Ashkar

Easy to use and setup

  • July 26, 2023
  • Review from a verified AWS customer

What is most valuable?

One valuable feature is the easy-to-use GUI.

What needs improvement?

There is room for improvement in stability.

For how long have I used the solution?

I have been using this solution for a few months. We currently use the latest version. 

What do I think about the stability of the solution?

I would rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

It is a scalable solution. 

How are customer service and support?

The technical support of N2WS has an amazing team. They are prompt in closing out issues and are responsive to emails.

How was the initial setup?

The initial setup is easy. 

What about the implementation team?

We have received help from the team of N2WS. The enterprise team told me how to go forward with the setup.

For maintenance, only one person is enough because basic algorithm, you can work with it.

What's my experience with pricing, setup cost, and licensing?

I used the free version. I don't have much experience with the paid version. But I'm trying to compare the pricing between different options.

Which other solutions did I evaluate?

We're currently exploring our options. We are comparing N2WS Backup & Recovery with antivirus and Veeam. So, I'm trying to compare the features of the software.

What other advice do I have?

Overall, I would rate the solution a nine out of ten. I would recommend staying in contact with N2WS's team for help.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Jordi P.

An essential product to protect AWS resources. Love it!

  • September 08, 2020
  • Review provided by G2

What do you like best about the product?
In just minutes, you can protect, improve, and save money on your AWS workloads.
You can manage a lot of AWS accounts efficiently without losing visibility of their protected resources.
Great product!
What do you dislike about the product?
Some updates require to launch a new instance to keep the CPM updated. If you are obsessed with security, you need to know that you´ll need a third party IDP compatible with SAML 2.0 to enable double authentication to your CPM users. Unfortunately, you can't protect your root account with this because of a limitation on the CPM side. Rotate root passwords are the only way to prevent unauthorized access. N2WS is a great team that is keeping the solution updated with new features very often to be one of the best AWS backup and recovery software, so I'm completely sure that they will improve or implement a solution to improve it.
What problems is the product solving and how is that benefiting you?
N2WS CPM allows us to manage a large amount of AWS accounts efficiently from one console without losing visibility of their protected resources. It was a must.
We saved time and resources deploying the CPM. We have a clear image of how backup and recovery are implemented in our organization. Our customers are using the CPM as a SaaS, and we got good feedback from them, especially, after the last CPM release (3.1)
Recommendations to others considering the product:
If you are looking for the best suite to protect your AWS workloads, N2WS CPM is your product.


    Retail

N2WS Review

  • September 02, 2020
  • Review provided by G2

What do you like best about the product?
How quick you can backup and recover the data in AWS and compatibility with AWS S3 an Glacier
What do you dislike about the product?
individual item level recovery is not available for application items such as Microsoft Active Directory, SharePoint, SQL Servers.
What problems is the product solving and how is that benefiting you?
N2WS directly integrates with AWS and doesn't require agents to take backup. Also, you can directly backup to S3 and Glacier which is not available with other systems.


    Rick S.

N2WS Backup - Highly Recommended

  • August 27, 2020
  • Review provided by G2

What do you like best about the product?
Works well, good interface, good service
What do you dislike about the product?
Daily summary should show most recent 1st
What problems is the product solving and how is that benefiting you?
N2WS makes backups much easier than using the AWS snapshots manually - much more automated with reports and a daily summary of jobs. Good granular scheduling. VPC backups are great. Can send snapshots to another account or region.
Recommendations to others considering the product:
This should be one of your top choices for cloud backups.